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Gregg Young Buick GMC
About Us
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Today 8:00 AM - 7:00 PM (Closed now)
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3001 North Jefferson Street
Indianola, IA 50125
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Dealer Reviews
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Isaiah reached out to me and i get to drive a couple of trucks, but unfortunately no deal was reached. One of the truck had not being to
inspection yet and the other just didn't cut it for me. We stayed in contact, but haven't found the truck yet.
May 4, 2025
Response from current dealership:
Thank you, Felisto, for your feedback regarding your experience with us at Gregg Young Buick GMC. We appreciate your communication and understand the importance of finding the right truck for you. Please feel free to reach out to us anytime so we can continue to assist you in your search. We're here to help you find the perfect vehicle!
Sincerely,
Morgan Steenhoek
Guest Experience Manager
641-787-7152
morgan.steenhoek@gyautogroup.com
Sincerely,
Morgan Steenhoek
Guest Experience Manager
641-787-7152
morgan.steenhoek@gyautogroup.com
We went to test drive this van. All the alert lights were flashing, drove a
short distance and stopped to try to turn off the windshield wipers which
never were able to get off.. while stopped put it in park, then when trying to
put in drive the dial to put in gear wouldnât move. Ended up walking back
to the dealership. Obviously this van had serious issues and shouldnât
have been listed for sale.
May 5, 2025
Response from current dealership:
Thank you for sharing your experience with us. I understand that your test drive of the van was not satisfactory due to the issues you encountered. I appreciate your feedback as it helps us maintain the high standards at Gregg Young Buick GMC. Please feel free to reach out to me directly to discuss this matter further. Your concerns are important to us, and we want to ensure a better experience in the future.
Sincerely,
Morgan Steenhoek
Guest Experience Manager
641-787-7152
morgan.steenhoek@gyautogroup.com
Sincerely,
Morgan Steenhoek
Guest Experience Manager
641-787-7152
morgan.steenhoek@gyautogroup.com
Show older dealer reviews 24
Excellent team that was both thorough and pleasant to deal with out of state. The Salesman, Colton Otto, was prompt and gave detailed
responses to any questions. He provided a full video of the vehicle. In addition the team discovered a concern with the vehicle interior trim
that they immediately worked to resolve by scheduling a replacement of the part at no charge.
At all levels of the organization, I was left with an impression of friendliness and honesty. I would highly recommend this dealer to anyone.
Feb 1, 2024
Response from current dealership:
I really appreciate the kind recommendation, Patrick. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well!
Sincerely,
Morgan Steenhoek
Guest Experience Manager
641-787-7152
morgan.steenhoek@gyautogroup.com
Sincerely,
Morgan Steenhoek
Guest Experience Manager
641-787-7152
morgan.steenhoek@gyautogroup.com
Feb 18, 2023
Started off good. They make you buy a $500 package and don’t do what they say they will do. Kept my car for 5 days and when they delivered it it wasn’t clean on the inside. Took it back and didn’t do a good job cleaning it a second time. Not impressed at all.
Feb 21, 2023
Response from current dealership:
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Sincerely,
Brian Marron | Service Manager | 515-442-4866 | brian.marron@gyautogroup.com
Sincerely,
Brian Marron | Service Manager | 515-442-4866 | brian.marron@gyautogroup.com
Jan 31, 2023
Great communication & really tried to help find what I seas looking for.
Feb 2, 2023
Response from current dealership:
Thank you for the great review, Karin. Please come visit us if you need anything else, be it service or sales.
Sincerely,
The Gregg Young Team
Sincerely,
The Gregg Young Team
Jan 28, 2023
Response from current dealership:
Thank you for this great review! We really appreciate your business.
Sincerely,
The Gregg Young Team
Sincerely,
The Gregg Young Team
Mar 4, 2022
Response from current dealership:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Best,
The Gregg Young Team
Best,
The Gregg Young Team
Jan 18, 2021
Response from current dealership:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Best,
The Gregg Young Team
Best,
The Gregg Young Team
Nov 23, 2020
Great experience, Awesome Dealer. Thanks
Nov 25, 2020
Response from current dealership:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Best,
The Gregg Young Team
Best,
The Gregg Young Team
Feb 27, 2020
Has answered all my questions so far. Very helpful.
Mar 9, 2020
Response from current dealership:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
-The Gregg Young Team
-The Gregg Young Team
Reached out to Gregg Young Buick GMC from 500 miles away due to their competitive pricing. Very easy to work with. Told them what I was looking for and within a few hours, they found multiple pickups with the packages I wanted and in my price range. Would highly recommend.
Dec 19, 2019
Response from current dealership:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future.
Best,
The Gregg Young Team
Best,
The Gregg Young Team
Aug 27, 2019
The dealer contacted me right away and when I let them know I had gone a different direction they
were polite and discontinued communications.
Aug 28, 2019
Response from current dealership:
Thank you for the kind words, Cheryl. Please let us know if we can ever help you in the future.
Sincerely,
The Gregg Young Team
Sincerely,
The Gregg Young Team
They went the extra mile to help me when I was looking for cars. I didn't end up buying my car
from them, but wished I had.
Apr 2, 2019
Response from current dealership:
Thank you for the great review. Please come visit us if you need anything else, be it service or sales. -The Gregg Young Team
Feb 2, 2019
Great small town feel quick and easy process!!! They stayed after closing to make sure we got exactly what we needed and wanted never once rushed us! Great group of people to work with!!
Apr 2, 2019
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. -The Gregg Young Team
Apr 2, 2019
Response from current dealership:
We appreciate the kind words, Taslima. We look forward to seeing you again in the future! -The Gregg Young Team
Dealer was very quick to get back to me. Answered my questions and
encouraged me to come for a test drive. Since it was a regular cab I
was not interested in this truck.
Nov 19, 2018
Response from current dealership:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that.
-The Gregg Young Team
-The Gregg Young Team
Sep 3, 2018
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Watters Autoland! Thank you again for the great review!
Jun 8, 2018
Great service! Owais made it an awesome experience. It was a breathe of fresh air after we had a really awful experience at another dealership.
May 19, 2018
Replied very quickly and was extremely helpful!
Mar 25, 2018
We experienced great friendly and professional service from Brian and Dave the finance manager. They were very informative, thorough and great at doing their jobs! Pleasurable experience and will highly recommend them to others.
Feb 21, 2018
Cheap , although the car is not my favorite, but they give cheap prices.
Feb 28, 2018
Response from current dealership:
We appreciate your honest feedback, Robben. If you have any further questions, please give us a call. We're always happy to help!
Aug 5, 2017
one of the most enjoyable car buying experiences i have ever had. Harold
contacted me right away and eased my worries by describing the condition
of the car. and when we got there it was beyond our expectations. The
entire team had us in and out in a timely matter. And my son loves his
2016 Kia Soul ! All dealerships should strive to conduct business as you do
! We got a great deal at Watters and will look to them next time we are
ready to purchase another vehicle.
Oct 10, 2016
Quick to get back with me and up front.
Oct 5, 2016
I felt the entire staff was involved in my sale. Considerate, pleasant, quick, and more than fair with pricing. I'd highly recommend Watters. It was worth the drive!
Dec 28, 2015
Great conversation but responded after I
had made a commitment to another
dealership
