Green Ride LLC.

25

GuruT2YSF

Jan 15, 2024

Very helpful. Good followup free fax answered all questions recommend

Is this review helpful? Yes | No

John

Dec 25, 2023

I have bought two cars from green ride very responsive and helpful. Adam was my salesperson.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Marc

Sep 10, 2023

Adam was very polite, knowledgeable, respectful and helpful!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Sep 11, 2023

Response from current dealership:

Thanks so much!!! We really appreciate the feedback!!! Come back, and see us anytime!!!

Amanda

Sep 9, 2023

I recently purchased my beautiful 2014 Altima from here. I live over 2 hours away from this dealership but the finance manager Pierce made my purchase simple and easy and I would definitely recommend this dealership

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Sep 10, 2023

Response from current dealership:

Thanks so much!!! We really appreciate the feedback!!! Come back, and see us anytime!!!

earnestine

Sep 1, 2023

They were very helpful. Answered all my questions.

Is this review helpful? Yes | No

Sep 3, 2023

Response from current dealership:

Thanks so much!!! We really appreciate the feedback!!! Come back, and see us anytime!!!

sierra

Aug 18, 2023

These guys were hands down the friendliest car guys we've delt with. We did the test drive, had the price nailed down, drove off the lot within an hour (including a run to the bank down the road). Cargurus had all the information we needed to make an informed decision. The car we bought was exactly as listed. The dealership was just icing on the cake. Thanks guys!!

Is this review helpful? Yes | No

Aug 18, 2023

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Guru9GL79L

Jun 10, 2023

Very friendly staff and helpful!

Is this review helpful? Yes | No

Aug 18, 2023

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

PyrexChef38116

Sep 2, 2022

They were nice

Is this review helpful? Yes | No

Apr 30, 2023

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Michael

Jul 11, 2022

I did not purchase the car but they were very nice and accommodating during the test drive.

Is this review helpful? Yes | No

Apr 30, 2023

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Guru91TK2S

Jun 18, 2022

Responded Immediately

Is this review helpful? Yes | No

Apr 30, 2023

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

5

maflayup

Mar 28, 2022

Dee was honest and sold me a good A4!

Is this review helpful? Yes | No

Aug 18, 2023

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Angel

Mar 14, 2022

they really tried to help me get this car and it was much appreciated

Is this review helpful? Yes | No

LaRaye

Feb 22, 2022

Does not hold up to customer service standards after you complete the purchase. We had lights go off. Paid to tow it to them. They kept it 4 days and claimed they could not find anything wrong. Got it home and the light started going off. Sent them a video of yhe light and the codes from an auto shop. They are not willing to fix the problem. As we have spent time with the car, we have come across many "old deal hacks" of covering up issues. To go into detail of the issues would take a long time. But I do not mind sharing my experience with anyone who wants to do business with them. Not even worth 1 star

11 of 11 people found this review helpful.

Is this helpful? Yes | No

Joseph

Feb 12, 2022

Responded quickly

Is this review helpful? Yes | No

Apr 30, 2023

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Brandon

Jan 27, 2022

The staff was friendly and helpful with answering my questions about the vehicle. They were patient when I needed additional time for the bank to approved my payments at the time of purchase. They replaced the front windshield wipers that were dried out after the sale without being asked, which is greatly appreciated. Shortly after buying it the TPMS light came on and the front headlight bulb went out. The tire pressure exceeded the vehicle's required PSI, so that wasn't the source of the problem. I was informed by a tire specialist that all four sensors needed to be replaced, which required additional money after my purchase. This can unexpectedly happen with a used vehicle, and there's no way for me to know if the TPMS light was reset prior to my test drive or if they had no prior knowledge. Either way, it's not the end of the world. Thanks to Green Ride Inc for a smooth buying experience.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Jan 27, 2022

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Quecia

Jan 15, 2022

I’m very interested in this vehicle for my daughter. I was wondering how much would the car payments a month on this beetle

0 of 3 people found this review helpful.

Is this helpful? Yes | No

Mark

Nov 21, 2021

Dealer was fine, we wanted more car than this. Also, this model was a mistake on our part. Not all features were met. Ended up with a Rav4

Is this review helpful? Yes | No

Carlton

Jul 20, 2021

Good people to work with

Is this review helpful? Yes | No

Deven Winders

Jul 2, 2021

I would give 0 stars if possible. Car drove fine during test drive. About 30 minutes on the way home, the transmission started to act up. When I called, they wanted to pay for a USED transmission but didn’t wanna pay to have it put in. Not even a week of having the car the window switches and seat switches all stopped working. Was also told it had a clean tennessee title which ended up being an indiana title. Also had previous flood damage and had been in an accident and I was never told about that information before I bought it. Don’t waste your time. Stay away from these scammers!

19 of 20 people found this review helpful.

Is this helpful? Yes | No

Melody

Feb 26, 2021

Was satisfied with my purchase

Is this review helpful? Yes | No

Mar 14, 2021

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Charles

Jan 15, 2021

really helpful and kind and answered all my questions.

Is this review helpful? Yes | No

Mar 14, 2021

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Ellis

Nov 16, 2020

It has only been a few weeks but so far so good . Smooth transaction with purchase and confident with the integrity of the dealership.

Is this review helpful? Yes | No

Mar 14, 2021

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Michael

Sep 21, 2020

Answered all my questions.

Is this review helpful? Yes | No

Mar 14, 2021

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Greg

Jul 21, 2020

Quick to respond knowledgeable and straightforward

Is this review helpful? Yes | No

Jul 22, 2020

Response from current dealership:

Hey Greg, Thanks so much for your review!!! We are glad to hear you had such a great experience! I will pass your praise along to Ayla and the rest of our team at GreenRide. If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Dustin

Jul 13, 2020

very helpful and knowledgeable about the car,and worked out a great deal wit me!

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Jul 14, 2020

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Alex

Jun 25, 2020

Best experience I've had buying a car ever!!!!

Is this review helpful? Yes | No

Jun 28, 2020

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com.

Scottie

Jun 10, 2020

Amazing customer service

Is this review helpful? Yes | No

Jun 11, 2020

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com.

Blaine

May 21, 2020

Great communication

Is this review helpful? Yes | No

May 26, 2020

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Jamobile

Mar 28, 2020

Reaper clean dealership. Inside and out. Clean cars. Helps out with repairs and very quick to assist. Great dealer

Is this review helpful? Yes | No

Mar 30, 2020

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

Jenny

Nov 27, 2019

They were so nice! Let me test drive and even recommended a good pizza place!

Is this review helpful? Yes | No

Mar 30, 2020

Response from current dealership:

Thanks, Jenny for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you

DEBRIA

Sep 24, 2019

This lot had very good cars. They were very reasonable and very willing to answer any questions. Not to mention i picked up this little beauty . That they picked up on a trade in this car runs like a dream. Do i think the are overall a good lot to deal with.

Is this review helpful? Yes | No

Sep 24, 2019

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com.

Vicki

Aug 9, 2019

The young gentleman that helped very knowledgeable, patient, easy to communicate with, and told me what I needed to hear about the vehicle I was interested in. I would go back if I see another interest in a vehicle.

Is this review helpful? Yes | No

Aug 9, 2019

Response from current dealership:

Thanks Vicki for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

GuruHDBYV

Jul 11, 2019

Very good experience with this dealer

Is this review helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Dwayne

Jul 10, 2019

quick service and awesome detail info about the automobile I interested in. Thanks

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Jeff

Jun 25, 2019

Response was quick

Is this review helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Jwiseman53

Mar 31, 2019

Timely introductory email

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Apr 3, 2019

Response from current dealership:

Thanks so much for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Bill

Feb 20, 2019

Great place to go for a car

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Feb 20, 2019

Response from current dealership:

Thank you so much, Bill!!! We really appreciate your business and your feedback!!!

Justin

Nov 26, 2018

Fast at replying unfortunately did not have the car available anymore but gave me there web site to look at other options

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Tereka

Nov 10, 2018

I had the best experience with them!!! I was without a car for 3 months after a wreck and went through hell with a lot of other places. I was a bit fed up .......went to Green Ride. .....and they were so helpful and actually got me in a car I WANTED!!!

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Michael

Oct 21, 2018

They were very straightforward and honest. Squared me away and I drove home in my new 2008 Mustang! Would recommend to friends!

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

sharaster

Jul 30, 2018

Very nice, straightforward, honest. Didn't get this car or the other one I test drove, going to continue looking.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Willie

Jul 24, 2018

Green Ride was very quick to respond to my inquiry.They was very upfront with me on the condition of the vehicle iwas interested in. The staff was very polite and kind. I would definiitly recommend to my family and friends

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Hunter

Jul 11, 2018

My experience with Green Ride Inc. was absolutely incredible. We are a young married couple and this was our first big purchase and it went wonderfully. We bought the car and drove it home and it started to run a little weak and I was heart broken and frustrated. So I called the team at Green Ride and they apologized immediately and sent their mechanic to me and my wife and had identified the problem by the end of the day.They didn’t even charge me and my wife gas money, and we live over an hour from the dealership. The engine needed more work than they could do out of their shop, so the next day they sent a tow truck to us (completely free of charge) and had our car completely fixed and running great by the end of the week and my wife and I have an incredible car that runs great. They didn’t charge us an extra penny for all of the trouble. I would recommend Green Ride to anyone looking.

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Jul 13, 2018

Response from current dealership:

Thank you guys soooo MUCH!!!! That means a lot to our whole family here at Green Ride Inc.. We truly want everyone to feel comfortable, and confident with their car buying experience. Were so happy that everything could be worked out. It's folks like you that make it all worth it!!! Thanks again for the feedback!!!!

GuruWFSQD

Jun 25, 2018

Dealer Did His Best To Get Me Finnnced

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Jazel

May 27, 2018

I don't even know what to say. These people are good people and they sold be a great car. No problems at all will definitely recommend here!

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

5

Thomas

May 9, 2018

They contacted me.

1 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

David

Apr 10, 2018

A+

3 of 5 people found this review helpful.

Is this helpful? Yes | No

Apr 11, 2018

Response from current dealership:

Thank you for your feedback!!!

GuruY81NL

Mar 28, 2018

Although I didn’t purchase the vehicle from this search, they were professional and helpful.

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Charles

Feb 28, 2018

Dealer was dishonest about the car's state. Would not explain discrepancies with the car and CarFax report. Attempted to pass the car off through Craigslist as a Private sale. Stay away.

16 of 18 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thank you Charles for your feedback we are so sorry to hear that you had this experience, however Green Ride Inc does not sell units under any private sellers. We are a used wholesale car lot, and does not hide anything from customers. Also we provide a carfax report free of charge through our direct website @ greenrideinc.com. I suppose it is possible that someone tried to sell a vehicle under our business name, but not likely. Green Ride sincerely apologizes,and wishes good luck to you and yours.

Jane

Nov 15, 2017

yes called very helpful

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Mike

Oct 24, 2017

he responded within a reasonable amount of time so I gave him a five star rating for contacting me back

5 of 6 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Henry

Oct 16, 2017

Thanks for the quick response met all my expexctations. Kind person I dealt with and very understandable.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Tammy

Sep 13, 2017

The car is nothing like the pictures the car is messed in the inside and handles missing off seats. Front window had a long crack.

22 of 25 people found this review helpful.

Is this helpful? Yes | No

Aug 12, 2019

Response from current dealership:

Tammy could you please be specific as to which vehicle you are referring to??? This sounds like a unit that was not ready for sale. We are a used car lot so obviously some our units may be worn a little more than others, however we do not hide anything from our customers. We apologize for any inconvenience this may of caused you that is never our intention, as I stated above this sounds like a unit that was not ready or may have had small things that had been ordered and not replaced yet.

Sandra

Jul 28, 2017

Prompt response

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Shsne

Jun 24, 2017

Great price, good quality vehicle.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 14, 2019

Response from current dealership:

Thanks for your review!!! We are glad to hear you had such a great experience! If we can be of any further assistance, please email our team at greenrideinc@gmail.com Thank you,

Reginald

Jun 18, 2017

I was contacted promptly by dealership and they gave me access to CarFax when I asked. Unfortunately, vehicle had red alerts on the CarFax.

7 of 8 people found this review helpful.

Is this helpful? Yes | No

Kat

Jun 1, 2017

The salesman was deceiving and didn't give me the time of day. He was not very helpful. The car we looked at had MULTIPLE issues that were not shown in the pictures and issues with the engine, which were NOT mentioned. Would not go here again

26 of 28 people found this review helpful.

Is this helpful? Yes | No

Jose

May 15, 2017

Good

2 of 6 people found this review helpful.

Is this helpful? Yes | No

May 18, 2017

Response from current dealership:

Thanks for your review Jose!!!

Helen

Apr 16, 2017

Gr8 Customer service

2 of 5 people found this review helpful.

Is this helpful? Yes | No

May 18, 2017

Response from current dealership:

Thank you Helen much appreciated!!!

Anthoneo

Apr 9, 2017

Great

2 of 5 people found this review helpful.

Is this helpful? Yes | No

Marcus

Mar 13, 2017

Quick response

2 of 5 people found this review helpful.

Is this helpful? Yes | No

Kylie

Dec 6, 2016

Great little place friendly staff and customer service is far better than these big corporations that keep vultures stuck to you like glue. A++++++

7 of 9 people found this review helpful.

Is this helpful? Yes | No

Arthur

Nov 28, 2016

After talking with her never would turn call no answer after five or six attempts

10 of 14 people found this review helpful.

Is this helpful? Yes | No

Betsy

Nov 14, 2016

Dealer responded to email. Never stated car had major damage to the fender. Drove an hour to see car, and no one came out to even greet us. Saw damage to car and left.

15 of 18 people found this review helpful.

Is this helpful? Yes | No

Mike

Sep 29, 2016

Excellent experience..... they move mountains for the costumer..... i will go there for my next car purchase.... recommend this dealership to everyone

5 of 6 people found this review helpful.

Is this helpful? Yes | No

Trevor

Aug 18, 2016

Cars are in so so condition. Prices are right though. Location could be better. Wish they had some sort of in house financing as well.

9 of 10 people found this review helpful.

Is this helpful? Yes | No

Heather

Aug 7, 2016

I visited this dealership in person. After locating the vehicle and perused the rest of their inventory, I had to search out someone to help me. There was no one in the office at all. When I finally found an employee and told him that I was interested in that particular car, he retrieved the key for me, handed me the key and then walked away. I tried to test drive the vehicle but it stalled out as soon as I put it in reverse (it is an automatic) and I also did not feel like the photos accurately depicted the vehicle. I returned the keys and told the guy what happened, he just kind of shrugged his shoulders and went about his business. I definitely will not consider any other vehicle from this dealer nor would I recommend them to anyone else.

25 of 27 people found this review helpful.

Is this helpful? Yes | No

Aug 17, 2016

Response from current dealership:

After thoroughly going over this review speaking with all employees, and watching our video feed. First of all this customer came after business hours. We are open Monday through Saturday 9 am to 6 pm and Sundays 9 am to 4 pm. We understand that many people have 9-5 jobs, and have a hard time getting here during the week within the allotted time. We leave our gate open so that customers can at least walk around, and look at our units after hours. The young man that tried to help this customer is not a sales representative, and does not even work in the office. He details our vehicles for us, a

More ...

Frank

Jun 23, 2016

Outstanding customer service! Price was a little high but the little xB was straight! They changed the oil and had her ready to go quickly! We showed up closed the deal and were on the road in no time at all! They know their business and take care of the customer! Great service, great support, and great folks!

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review and recommendation, Frank! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

Mike

Jun 3, 2016

Friendly and helpful

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review and Mike! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

Janice

May 16, 2016

Answered my questions well and tried to be helpful. Appreciated their attitude.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review, Janice! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

Daniel

May 10, 2016

Dealer contaced me but i have yet to go and make a deal to say how service treatment and vehicles were

0 of 8 people found this review helpful.

Is this helpful? Yes | No

Matthew

May 1, 2016

Wonderful service! Great people! Will come back for my next car!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review , Matthew! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

Richard

Apr 5, 2016

Went to look at car after no response from dealer this was DEFINITELY a 25 footer had coolant in floor board

3 of 7 people found this review helpful.

Is this helpful? Yes | No

Rosie

Mar 15, 2016

He was nice to talked with and he answer questions.We'll try to see the vehicle next day the the Lord willing!!!

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Rachel

Mar 6, 2016

Very helpful and friendly!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review , Rachel! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

LaTina

Feb 24, 2016

Dealer did not contact me, so I went down there myself. This car was very dirty on the inside and also had cigarette burns in the seat. The car also had to be boosted prior to starting, which should have been the first red flag that the car hasn't been kept very well. I go out on the test drive and get up to 80mph and the car starts shaking! I quickly returned the car to the dealer and left. Maybe other cars are better, but don't waste your time on this one.

5 of 6 people found this review helpful.

Is this helpful? Yes | No

Mar 16, 2016

Response from current dealership:

We apologize for your experience here at Green Ride, Ms Hill please don't forget that car you were looking was 6 years old "USED" and over 100K miles.
We keep up with all emails that we receive. Gallatin Pike speed limit is 40 mph, and the closest highway (Briley or Elington) is only 55 mph so there is no way this customer could drive 80 mph anywhere around here. This is simply untrue . Our normal test drive is usually about 10 minutes long, and not very far from the lot. We appreciate any feedback bad or good, however this customer is being dishonest. This review was unnecessary.

Jim

Feb 18, 2016

good response time

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review, Jim! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

Rene

Feb 17, 2016

Dealer responded to email by the next day. Was very helpful.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review, Rene! We are pleased to hear you had such a great experience with our team. We appreciate your business and hope to see you again in the future.

James

Feb 15, 2016

I called them and they called back really fast and was very polite and helpful

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Aug 27, 2016

Response from current dealership:

Thank you for the review, James! We are pleased to hear you had such a great experience with our team. We appreciate your business.

Brad

Jan 6, 2016

they said they were open drove 70 mi to drive it and nobody was there and wouldnt anser the phone......wont be doing any thing with them

4 of 7 people found this review helpful.

Is this helpful? Yes | No

Jan 7, 2016

Response from current dealership:

We are open 9 am to 5 pm Monday through Saturday, and closed on Sundays. We were closed on New Years. We leave our gate open after hours so that customers can still look around. If you called and no one answered it was because no one was here, and we close at 5 pm. We apologize for any inconvenience this may have caused you.

Donna

Jan 4, 2016

Excellent service and honest vehicle evaluations,cash pricing saves time and drama from large commission driven dealerships.Service plan offered helps with purchase anxiety as well.

1 of 1 people found this review helpful.

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Tasha

Nov 21, 2015

Fast response time. Very professional. Took time to answer all my questions

1 of 1 people found this review helpful.

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Kristina

Oct 16, 2015

I went in there the woman was on the phone the whole time and there was no one out side to even help .

2 of 4 people found this review helpful.

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Dec 17, 2015

Response from current dealership:

We apologize that no one was available to assist you. We have a very small staff here at Green Ride, and some days there is only one sales rep working. Sorry for any inconvenience this may have caused you.

Gabe

Sep 24, 2015

Friendly staff, they just weren't around for a while when I arrived to look at the vehicle, making the experience pretty frustrating. Cars were mostly not kept clean and several had issues right there on the lot, like flat tires and leaks.

1 of 1 people found this review helpful.

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Dec 17, 2015

Response from current dealership:

We are a low pressure independent dealership, and like to give our customers their space so that no one feels like they are being pressured into making a big decision such as purchasing a used car. We do not sell dirty cars, or cars with flat tires. If a car isnt clean it is simply because it has not been detailed yet. We do not always know if a car has a bad tire until it has sat for a while, but be assured it will be taken care of. We want all of our customers to be happy with their car buying experience, and sincerely apologize that you felt that way.

france

Aug 13, 2015

Quick replies!

0 of 1 people found this review helpful.

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Leah

Jun 12, 2015

there prices were to high higher then what they advertise

0 of 1 people found this review helpful.

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Jun 23, 2015

Response from current dealership:

We apologize for any misunderstanding, sometimes when we reduce the prices of our vehicles we do not change the window stickers. The reason for this is so that our customers can see what the vehicle was priced at originally. Our website has the accurate up to date vehicle price and shows when a vehicle has been reduced.

Gregory

Jun 7, 2015

I was in Afghanistan and returning home in 5 days. I wanted to purchase the Volkswagen Beetle for my daughter that just graduated HS and is going away to join the Air Force. I sent an email to them saying that I would pay a holding fee. They responded with come in any time to test drive, nothing else. They then sold the vehicle. Very poor and horrible customer service!

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Jun 23, 2015

Response from current dealership:

The email that we received on May 28th 2015 was only an inquiry. The customer did not ask for any information regarding putting a hold on this vehicle. When we receive emails from our customers we always read them so that we can respond promptly, and answer all questions that our customers may have. I am very sorry that you feel this way about our customer service, but had you explained what you trying to do we would of happily provided you with a response explaining our policy for giving a deposit. We responded to this email the same way we would have for anyone else inquiring about one of ou

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Lou

Apr 30, 2015

Good communication with dealer - honest and straight forward with pricing/cost. Stock hit or miss as with any BH/PH

0 of 1 people found this review helpful.

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Ebony

Apr 19, 2015

Car were priced too high with extremely high mileage and the cars were no where near my price range

2 of 5 people found this review helpful.

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Nicholas

Apr 18, 2015

Great team .

1 of 1 people found this review helpful.

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Debbie

Apr 9, 2015

They were very helpful and courteous.

2 of 2 people found this review helpful.

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jerry

Apr 9, 2015

They are great

1 of 1 people found this review helpful.

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Jenny

Mar 21, 2015

Shady dealership. Wanted us to buy car without rear wiper arm and bring it back to have it fixed after the sale. Yeah, right. Glad we walked.

1 of 2 people found this review helpful.

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Apr 2, 2015

Response from current dealership:

We apologize for your experience here at Green Ride, however when a customer is concerned about a issue like this we always try to fix the problem right away. If needed to be ordered from the dealership small parts like a rear wiper arm can take a couple of days to a couple of weeks to be delivered upon request of the customer. If a customer wants to purchase right away then we always make sure to give a written guarantee on the customers bill of sale. This is to insure the customer that the issue will be taken care of, and that we will keep our word. We want all of our customers to be happy w

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mike

Mar 8, 2015

the good prices on the cars on the website are get you down there to sell you junk beware

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Mar 21, 2015

Response from current dealership:

We price our cars very competitively and we do our best to describe all known issues with our vehicles. In addition, we also work with our costumers to fix reasonable issues, such as "check engine" lights. Our goal is to provide our costumers with fair prices and service for our vehicles.

clark

Mar 6, 2015

No one available to assist at dealership. When I went inside they gave me the key to the car and it sent work. Place is a dump.

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Mar 20, 2015

Response from current dealership:

During the busy tax season, we try to give costumers keys to the cars so we don't waste their time. We don't want costumers to wait unnecessarily while we assist others. We are a non-traditional dealership. We have low-pressure sales force and like to give our costumers plenty of time to make their own decisions. We apologize for any misunderstanding.

Tanyanikia

Feb 27, 2015

both cars want not started and and when they jump them still wouldn't started and the customer service wasn't good I want see and homeless person there.

0 of 1 people found this review helpful.

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Mar 20, 2015

Response from current dealership:

We apologize for your experience here at green ride. Due to the cold weather conditions in the past few months a lot of the batteries in our vehicles have been drained. We have since fixed this problem.

Ky

Feb 15, 2015

Asked for additional pictures of a car they had for sale, they said they would send me some since I'm from a different state, but I NEVER received them!! I clearly seen damage on the front of the car and she said there was no damage. That why I wanted close up pictures before I drove from another state!! I asked if I could use a cc to hold it so I could come look at it. They said a non refundable $200 is the only way they would do it. The lady was very short with me, rude, and acted as I was wasting her time! I was going to buy a car that week, and I did! But not from them!!

1 of 1 people found this review helpful.

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Mar 20, 2015

Response from current dealership:

I am very sorry that we did not get back to you with the additional pictures.When we list a car on our website we try to put as many pictures as possible. If a customer asks us to put a vehicle on hold then we remove it from sale. The deposit is non-refundable if you choose not to purchase the vehicle, however the deposit goes towards the purchase price of the car.

Tim

Feb 4, 2015

Green Ride Inc. was excellent to work with. Ayla and Jessica were awesome and were so helpful. I haven't bought a car in ten years but I won't wait that long again because I know I can get a great deal and great service at Green Ride. I'm definitely sending some more business their way.

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dan

Jan 28, 2015

prompt response even on a weekend

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chris

Jan 27, 2015

Very short on phone no help at all. bought from another dealer.

2 of 2 people found this review helpful.

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darren

Jan 7, 2015

I really appreciate access to a car fax. It IS how I shop for cars. I asked for one... they provide one for all of their cars for free...they forwarded one within one business day.

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Ken

Oct 13, 2014

Thanks for your help guys. You helped us to find the perfect family vehicle. We will be back for more.

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James

Oct 1, 2014

Very responsive and courteous.

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francis

Sep 18, 2014

Good

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Katie

Sep 12, 2014

The car I went to see was in bad shape, not at all as advertised. I test drove a different car and they was no air conditioning. I it blew hot air, so compressor problems is my guess. The owner seemed rude and annoyed when asked to fix it, and was pumping from in as I left to try fooling people I suppose.they are not people off ever buy a car from.

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Oct 3, 2014

Response from current dealership:

I am sorry you had a bad experience with our lot. The owner is usually not at the lot. If the management was rude to you, we apologize. Please be specific about the car you were looking at. Often we sell cars at a very low price because there are known issues with the car. We do our best to advertise all known problems with the car.

Patrick

Sep 4, 2014

I arrived at the dealership after looking at a car through cargurus, the dealer was very rude and would not even walk over to the car to help me inspect it. I found numerous problems with the car (such as drywall screws holding on a rear outer panel). The dealer would not even discuss the car with me or listen to the problems i was finding with the car. The worst dealership I have ever been to and I have been to quite a few

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Oct 3, 2014

Response from current dealership:

We apologize for your experience. Please be specific about the car you were looking at. Some of our cars are extremely inexpensive because of known issues. We do our best to advertise all the known issues with all of our cars and we always let costumers take the cars to any mechanic in town. However, we have over 100 cars on our lot and sometimes we don't catch everything.

LeRon

Aug 31, 2014

Ok car and people did help me look at the car. However the car was not in working order due to the check engine light was on and they said that the part had been ordered.

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Laura

Jul 26, 2014

Seemed impersonal. I only received a response email with a 7-10 word sentence.

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Oct 3, 2014

Response from current dealership:

We are sorry you didn't like our email response. We try our best to answer all emails, but we also are very busy talking to costumers on the phone or here at the lot. All of the relevant information (carfax, detailed pictures, mileage, etc) about the car is on the website.

Amanda

Jul 5, 2014

The Subaru had a flat tire.

Is this review helpful? Yes | No

Oct 3, 2014

Response from current dealership:

We put a new tire on the Subaru the next day. We always listen to our costumer suggestions and are often willing to fix small issues, like a flat tire, dead battery, cracked windshield, etc.

Brandy

Jun 27, 2014

Said they opened at 9:00am, waited 15 mins and no one ever showed up. I traveled from Knoxville, Tn, I was very disappointed.

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Oct 3, 2014

Response from current dealership:

We are extremely sorry about your trip here. We apologize for inconveniencing you. Our sales person had an emergency that particular day.

keith

Jun 19, 2014

not willing to negotiate price

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Oct 3, 2014

Response from current dealership:

Because we are a cash lot, our prices are already very low. Compare our prices with anything on Craigslist or to KBB. All our cars are priced to sell. We are always willing to listen to reasonable offers.

Tim

May 4, 2014

Condition of cars was poor quality. It is understood that these are used cars but when several basic items such as air-conditioning doesn't work, windows don't roll down and sun roof doesn't function it shouldn't even be on the lot.

Is this review helpful? Yes | No

Oct 3, 2014

Response from current dealership:

We are sorry you were dissatisfied. The car you were looking at was being sold as for a very low price. The problems were mentioned in the ad.

Canyon_733

Apr 26, 2014

I actually ended up buying a Cadillac DeVille from greenride inc. In Inglewood. They were fantastic and knowledgeable and I got a good deal. See Holly or Dale. Also, I had a problem with the ac and they fixed it very quickly, as promised when I bought it. I highly recommend this dealership.

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Karla

Apr 25, 2014

They really tried to help me, but they could not help-I went and purchased a car from some one else.

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Kari

Apr 22, 2014

Very helpful and friendly sales people. I didn't feel pressured or anything. Great prices and great cars. I was able to take the car to my mechanic before I bought the car. Thanks guys!

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Armando

Apr 21, 2014

There were a few things wrong with the car. But overall they were very reasonable and willing to negotiate. I would certainly recommend them.

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sarah

Mar 29, 2014

everyone there is a liar and JERK. the men and women. ALL LIE. i overheard them telling a man not to start a car,,the sales person came back in and asked "why dont we want him to start it? like really,," and the Owner or whatever said he didnt want him to rev it at first,,which changed to the check engine light was on,,we bought a vehicle there,and they purposely disconnect the battery so the check engine light resets. you cant tell it has a code until it runs a full drive cycle,and by then its too late..we are finding more and more things wrong..this place is HORRIBLE. do not go there, every car is higher end/nice LOOKING but they are all crap. the employees are rude.

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May 19, 2015

Response from current dealership:

We want our customers to have a positive car buying experience. We strive
to give our customers the best value for their money when purchasing a car.
In fact we had a customer flying in from Minnesota to purchase a vehicle
last week.

To address the reason why we didn't want the customer to start the car, we
have some high performance cars that need to be warmed up prior to being
driven. We never intentionally disconnect the battery to reset the code
and the only time we would disconnect the battery is to replace it with a
new one. We also provide an OBDII scanner for the conve

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lola

Mar 21, 2014

quick response bu email.

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gene

Mar 19, 2014

staff was friendly. However, 2011 vibe I looked at had some 'quick-fix' collision repair done. Bumper cover was replaced but structure behind the bumper was still cracked/bent. Pay attention to details when looking.

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Jairon

Mar 9, 2014

They were pretty rude in their responses via e-mail. They did respond promptly and but without and explanation of the vehicle or any honesty about the vehicle. Overall, I wouldn't do business with these people. There are too many bad things about them surrounding the Internet.

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Brandon

Mar 8, 2014

Tried to sell me a car that needed a new motor all together for 9 grand cash... stay away..... or suffer guilt and remorse. Very sketchy lot too

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vspecialist

Feb 3, 2014

Back to school again, two years row we already bought two cars from you'll, kids are happy :-) Thanks guys!!

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randy

Jan 30, 2014

good dealer clean cars

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shamshodbek

Jan 19, 2014

I bought a 04 camry from them for very good deal and the car has been reliable since I got it. Thanks guys.

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Messan

Sep 7, 2013

Dont go there. Their prices are cheap for a reason. All their cars have been in accident and fixed just enough for the outside to look good. I test drove a car there and took it to a mechanic just to find so many electrical problems with the car.

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