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Dealer Reviews

Based on 13 reviews
All reviews are verified visits to the dealer. – Learn More
Jan 23, 2026
Rich was who helped me through getting the car, I flew in to buy it and the day of it started to throw some codes which can happen if you let a Maserati sit for too long. They replaced the parts and made sure the car was good to go before letting me drive it. The next day I noticed one of the tires was a little worn on one side and I didn’t want to make the drive back to Arkansas (12 hours) on those tires and Rich took time out of his day to call around and got me in with a friend of his who replaced the front two tires and they took care of the paying for them. Definitely went above and beyond in my opinion and I would gladly do business with them again. And the car made the 12 hour drive back home like a dream and I’ve had no issues since. Thanks Rich! Love ya brother!
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Jan 20, 2026
A lack of communication from the dealership. The only way I got things done was directly talking to the manager. It was a quick process. I did not get approved. They gave up right there and then and I have had no follow up.
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Penni
Jan 17, 2026
While waiting for financing, they sold the the truck I was getting financing on. When I asked them why that happened I was told I needed to put a deposit down if I wanted it held while I was waiting. I mentioned I was not told that, the attitude was basically “too bad”. Female sales associate, zero care for customer, just her profit.
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Jul 13, 2025
Great customer service!!
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Jun 26, 2025
Great
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Terri
Jun 18, 2025
Good follow up and communication between the sales team and myself. Asked what I was looking for and discussed making a deal on the vehicle inquired about without being overly slimy or pushy.
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Mar 12, 2025
It was fine. The vehicle wasn't quite good enough.
0 of 1 people found this review helpful.
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Feb 14, 2025
Very nice to deal with and response was spot on
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Aug 5, 2024
great
1 of 1 people found this review helpful.
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Jul 15, 2024
Very friendly and very helpful Gloria is awesome.
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David
May 24, 2024
Great communication.
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Steve
Apr 12, 2024
Best dealer I ever met. Never have I met one . Got a great deal on a great car. Will go back.
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Apr 9, 2024
Great experience. Very helpful and attentive. Purchase process was fast and easy. Juan was excellent. Would definitely buy from them again.
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20
Jan 20, 2024
I got a small down payment together. It still was not enough, but Dave got back to me quickly.
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Austin
Dec 29, 2023
This is my 1st time looking on the internet for a vehicle this was a very pleasant experience. One day soon I will find the right vehicle. Thanks.
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Dec 23, 2023
It was a great experience everyone there was great Manuel was very helpful so was his boss and the lady that help me with paperwork was great overall I’m very happy I would definitely recommend this dealer to friends and family
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Nov 9, 2023
Kelly Contacted me. Worked around my schedule. was treated very nice. We made a deal on the car i was interested in. Very satisfied and will recommend this dealer to others.
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Sep 27, 2023
Quick response. Great customer service
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Mika
Feb 13, 2023
They responded immediately via email then text. Sales person Kelley was incredible! Her communication was impeccable! Did not mislead, listened and worked with our needs. Delivered exactly what was communicated to us. I would work with her and the dealer again for our next purchase. Thank you
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Dec 30, 2022
Luke Lyman has been very fastidious and focused on helping to finance and close this deal for us across three states! Thank you Luke! Onward and Upwards
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Jan 28, 2022
Dealer responded promptly
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Dec 29, 2021
he was a nice guy. willing to answer any questions
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Gerry
Sep 8, 2021
very responsive and informative.
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May 5, 2021
Response were timely and informative
1 of 1 people found this review helpful.
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Mar 23, 2021
I'm in CA and still rec'd prompt attention to my inquiry. I highly recommend this dealership for professionalism, courtesy and trustworthiness.
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Mar 15, 2021
Grand Valley Auto Lakewood went above and beyond in dealing with me. They responded to my inquiry quickly and professionally. The listing was accurate and the pictures were a great help. They answered all my questions and made me feel like an important customer. I would highly recommend this place to anyone looking at purchasing a new vehicle. I absolutely love my 4Runner!
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25
Jan 12, 2021
They did a great job of getting back to me and gave me the information I needed to know
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Wayne
Jan 7, 2021
Quick response
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35
Dec 18, 2020
I didn't follow up on the dealer contact on this Mercedes. I should have, the dealer did their job just fine.
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Michael
Dec 17, 2020
I exchanged emails with a sales rep there and the sales rep was very helpful. The "ball is in my court" as for as taking the next step to see if that vehicle is still available or to see what else is out there.
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Nov 10, 2020
Very responsive and provided up to date info on the car.
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Oct 8, 2020
Friendly staff
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Jul 17, 2020
No high pressure at all, I ended up buying from them.
2 of 2 people found this review helpful.
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Jul 7, 2020
David Young was fundamental in changing my life today! He got me in my dream car to embark on the next chapter in my journey. I'll be forever grateful for his grace, patience, and kind disposition. Great guys over there to help you walk out the door with keys in hand. Thank you so much! I highly recommend buying from Grand Valley Auto.
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Justin
May 29, 2020
Good guys over there, they did pretty good at being respectful and not pushy. I respect that.
1 of 1 people found this review helpful.
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May 12, 2020
Very relaxed and easy to work with. Kris was awesome!
2 of 2 people found this review helpful.
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Feb 18, 2020
They sold the truck I was looking at before I could put a deposit down, but the staff and Kris were very helpful. Hopefully they will have another truck I like soon
2 of 2 people found this review helpful.
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Feb 17, 2020
I ended up not purchasing from them but they were very professional and friendly. I did leave a deposit on a car over night so my wife could come back with me to take a look and unforeseen circumstances prevented us from making the purchase. It was not a hassle to get our deposit refunded. Lots of higher end used cars to choose from. I will not hesitate to consider them when the time comes to make a purchase. Paul T.
2 of 2 people found this review helpful.
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230
Jan 24, 2020
Sales manager reached out right away with a phone call. Answered my questions and invited me to come take a look. The price and mileage kept me from accepting the offer.
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Kathie
Dec 16, 2019
This is the second vehicle I have bought brought from them in the last 3 years and I could not be happier. David and Renato were especially awesome in helping me get my teenage son the right vehicle that would last him for many years! Thanks again!
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Dec 14, 2019
She was very nice to speak with but I found out that the beautiful Mustang was an automatic not a stick shift, sorry.
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Sue
Nov 7, 2019
They were great.
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Dan
Nov 2, 2019
Good communication and response to my inquiry.
1 of 2 people found this review helpful.
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Bryan
Aug 6, 2019
Great responsiveness
1 of 2 people found this review helpful.
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Jul 17, 2019
I asked for information of a SUV they reply to me and then I was waiting for the information and they never came back to me
1 of 1 people found this review helpful.
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Jul 15, 2019
I would buy a vehicle from them.
0 of 1 people found this review helpful.
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Billie
Jun 28, 2019
Very helpful. They called promptly and followed up as requested.
1 of 2 people found this review helpful.
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Ren
Jun 4, 2019
SUV sold fast answer, thanks
1 of 1 people found this review helpful.
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Apr 11, 2019
Great communication with Tristan. Unfortunately, manager is unreasonable about market pricing and rejected a bunch of reasonable offers. Car is still sitting in their lot and we purchased the same model in better condition for less than our offer price to this dealership!
4 of 4 people found this review helpful.
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Apr 9, 2019
Great visit to dealer, good salesman, car not acceptable, but found possible alternative, still deciding.
3 of 3 people found this review helpful.
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Mar 24, 2019
The best dealer i have ever work with...
0 of 1 people found this review helpful.
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Mar 16, 2019
Good experience
0 of 1 people found this review helpful.
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Mar 15, 2019
Very helpful and willing to get you in the car.
0 of 1 people found this review helpful.
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Kristi
Mar 13, 2019
Amazing experience with Auto Aves - would definitely shop here again!
1 of 1 people found this review helpful.
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Cesar
Feb 4, 2019
The best
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Eric
Jan 15, 2019
Purchased the 2012 Sienna, they detailed it, and did a multi point inspection , I would buy here again
1 of 1 people found this review helpful.
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Dec 20, 2018
Friendly no haggle experience! Highly recommend.
1 of 1 people found this review helpful.
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Sharon
Dec 2, 2018
Great experience with this dealer. I bought the highlander, it was exactly as described. Wonderful people, including (Santa), finance manager. I would definately reccomend Grand Valley Auto!! Thanks to all of you! Sharing G
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Dec 2, 2018
I didn't complete a deal, because it was 400 miles away, and my wife didn't want red. Great effort on their part.
0 of 1 people found this review helpful.
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ALLAN
Nov 3, 2018
Outstanding service and follow through . Thanks all for help. Super car !!
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Bryant
Oct 20, 2018
In and out. Had me financed in 20 min and beat my banks rates. Grate selection of vehicles. Financial manager (Ryan) was awesome. Don't usually do reviews but I made an exception for this place.
1 of 1 people found this review helpful.
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Alex
Oct 3, 2018
Everyone we dealt with, General Manager - Reuban, sales rep - Renato and wrap-up person Brian were very professional. No pressure. Just answers. I highly recommend this dealership
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Kelly
Oct 1, 2018
The process of purchasing the vehicle was very simple.
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Rick
Sep 7, 2018
Took about a week to receive a reply from this dealer
2 of 4 people found this review helpful.
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Sep 6, 2018
The whole process was very easy and went smoothly even though I was flying in from out of town. I’ve recommended my friends in the Denver area to look into buying here.
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Craig
Aug 30, 2018
Fast and helpful. Deesa was great.
1 of 1 people found this review helpful.
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Aug 29, 2018
Sad, sad, sad. At first the Salesman contacted me for some general information but tried contacting him several times after that with NO reply. Moved on to another Car Dealership where people actually contact you back. Sad, Sad, Sad...
1 of 2 people found this review helpful.
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5
Aug 18, 2018
very good experience, Jake and the group were easy to work with
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Aug 10, 2018
Attentive. Very nice.
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Brad
Aug 5, 2018
They were all awesome there. Tristan helped me get in the truck I wanted without pressure and the whole finance team made sure I got the best finance option. Highly recommend them.
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Jul 19, 2018
Dealer answered all questions
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Jul 15, 2018
Deesa and Rachel are very helpful and straightforward. Devin in the Service Dept. could learn more how to speak with clients; I did not appreciate the way he spoke to me about necessary repairs that my newly-purchased car needed. Otherwise, a decent place to do business.
1 of 2 people found this review helpful.
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Bud
Jul 14, 2018
Dealer contacted and was supposed to send pics but never did.
1 of 1 people found this review helpful.
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Jul 10, 2018
Didnt buy a car from them but they were quick to respond.
0 of 1 people found this review helpful.
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Jun 26, 2018
Very helpful. Called me back but I had changed my mind about what I wanted so I didn't purchase a car there.
1 of 1 people found this review helpful.
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Jun 24, 2018
This dealership made sure I had all the information I needed about the car I was interested in.
1 of 2 people found this review helpful.
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Brian
Jun 21, 2018
Best car buying expierence ever
1 of 2 people found this review helpful.
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10
May 27, 2018
Nice place
0 of 2 people found this review helpful.
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Zachary
Apr 23, 2018
They where amazing worked there butts off to get me the car we wanted. Yes I would tell people to go see them and vary family oriented best ever. And bet your butts they will work hard for as they did me
0 of 1 people found this review helpful.
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Peggy
Apr 17, 2018
Too expensive- but the saleperson was REALLY NICE and VERY HELPFUL!!
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Tiffany
Apr 13, 2018
Excellent customer service from the dealership. Dave has been wonderful.
0 of 1 people found this review helpful.
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Gary
Apr 10, 2018
Dave was great to work with
0 of 1 people found this review helpful.
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Feb 4, 2018
Great experience. Bought my car fro. Them
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Adam
Dec 12, 2017
The staff is very courteous and very helpful. The sales people are not paid on commission so they don't make you feel pressured. They have good selection of vehicles to choose from.
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Chris
Oct 30, 2017
Jared and the staff at Automotive Avenues were really helpful. I ended up not going with this exact vehicle; but they were supportive and understanding throughout the entire process.
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Oct 25, 2017
No decision yet but they were very responsive.
0 of 1 people found this review helpful.
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Randall
Oct 15, 2017
Last weej i bought a 2015 Hyundai Sonata from GVA after going to eaight dealerships and serching auto trader and other internet car shoping sites. GVA was able to beat out 116 results on auto trader so not only was it the best price ti was nicer with lots of extras.GVA was knowledgeable and worked with me to get the cheapest price.My family and i are really happy with our new car and would definatly recomend them to anybody biying a car. Thanks GVa for the great deal.
0 of 1 people found this review helpful.
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Sep 23, 2017
Wasn't able to work the financing out, but nice group of people that I would encourage a friend to work with.
0 of 1 people found this review helpful.
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Mike
Sep 18, 2017
They contacted me and said the car was still available.
0 of 1 people found this review helpful.
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Paul
Sep 16, 2017
Great love my new vehicle
0 of 1 people found this review helpful.
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Sep 12, 2017
customer service is outstanding, definitely one of the best dealerships i have worked with, Mj and chad went above and beyond to get me into a vehicle, thank you guys so much!!! i will be returning for more purchases...
0 of 1 people found this review helpful.
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Aug 13, 2017
The dealer was dishonest. Before I made the long drive to the dealership, I asked whether the car (a 2015 Mazda3) had been in an accident. It was an extremely low mileage car for quite a low price, so I was wondering what the catch was. I was told that the car had not been in an accident. However, when I took the car to my mechanic they showed me that it was obvious to them the car had been in a very bad accident. My mechanic told me to "run not walk" away from this car. So, I didn't purchase the car. However, I did waste the better part of my Saturday driving back and forth from the dealership and getting the car checked out.
15 of 15 people found this review helpful.
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Aug 14, 2017
Response from current dealership:
I am deeply troubled by your review, not only does the Mazda you mentioned have a CLEAN Carfax, but the auto check and an inspection by our ASE Master Certified Technicians contradicts your claims. I would urge to either find a new mechanic or seek a second opinion when you find another car. Good luck in your search and thank you for voicing your concern.
Aug 3, 2017
Good follow up by email
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Jul 28, 2017
Overall it was a great experience. Everyone is very friendly and upfront and willing to do everything they can to get you into the car you want. Thank you.
0 of 3 people found this review helpful.
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Aug 14, 2017
Response from current dealership:
Thank you for the kind review and please know we truly appreciate your business.
Rock
Jul 26, 2017
Reply to me set up an appointment to look at the car. 30 minutes before the appointment they called and said they couldn't find the car. They said they would call as soon as they knew it's been a week and I haven't heard anything. The car is still listed.
5 of 6 people found this review helpful.
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Jul 22, 2017
The car I was interested in had no mention of hail damage on Cargurus or dealer website. I called to set up an appointment and was told the vehicle had light hail damage on the hood. In person, I discovered the hail damage was EXTENSIVE on the hood, roof and right side. I was interested in the vehicle and the dealer told me I would have to pay $2000 to have the hail damage repaired. Cargurus and the dealer website listed the car at $34,100 and I was quoted $36,100 to purchase the car. The vehicle is still for sale and there is still no mention of the extensive hail damage that it had. I don't know if the dealer was being unscrupulous but, they didn't honor the price on 2 independent websites. I would not recommend this dealership.
8 of 10 people found this review helpful.
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Aug 14, 2017
Response from current dealership:
Unfortunately we were caught up in the hail storm that rolled through our area in May and still have a few vehicles left from that storm. As we discussed the low pricing is a direct reflection of the storm however we could sell the vehicle repaired for the $2000 mentioned hence the price of $36100, if your choice is to take the hail sale price the price would be $34100. Thank you for your consideration.
Jul 20, 2017
Dealer was helpful and answered my questions.
1 of 3 people found this review helpful.
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Aug 14, 2017
Response from current dealership:
Thank you for the compliment.
Steve
Jul 19, 2017
With all the emails we exchanged they never once mentioned the car was in Grand Junction. Only found that out when we were sitting in the showroom. Make certain the vehicle you want is there.
6 of 7 people found this review helpful.
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Aug 14, 2017
Response from current dealership:
Our apologies for the inconvenience. It was a shipping issue that has since been resolved.
Jun 28, 2017
provided me the info I requested
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Ron
Jun 26, 2017
Took several days for pictures of vehicle that I requested. Wrong color interior.
2 of 2 people found this review helpful.
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Oct 3, 2016
Dealer kept me informed of vehicles I was interested in. Great communication.
1 of 1 people found this review helpful.
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Sharlene
Jul 19, 2016
Very pleasant experience
1 of 1 people found this review helpful.
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Heinz
May 5, 2016
They responded a day after I submitted and I replied . Then they told me that it had sold that morning. The listing had just come up. It is still listed, 7 days after it sold.
2 of 2 people found this review helpful.
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Linda
Apr 28, 2016
Wasn't in love but they were very nice
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Mike
Apr 24, 2016
Dealer Did contact me. Was willing to discount some but not enough to make a good deal. Did not make a deal this time. I would call if i saw another truck i liked.
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John
Apr 16, 2016
They responded to my inquiry
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David
Apr 15, 2016
I bought a Subaru and within a month I had to have valve covers sealed which cost me 700 dollars.
3 of 3 people found this review helpful.
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Joanne
Mar 17, 2016
Dealer contacted me almost immediately. I learned the car wasn't what I wanted, but he was very helpful and polite.
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Mar 14, 2016
Incredible buying experience. Very friendly, no pressure, let me test drive alone which I really enjoyed, and financing was easy and amazing rates! I can't say enough how happy I am with that experience. I would highly recommend buying your next car at Auto Aves. See Mary or Pat, they were both great! Even if they don't have the car listed that you want they can find it for you.
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Michelle
Mar 3, 2016
The staff was very professional and straight forward. They have streamline system to ensure you walk away with your vehicle within a few hours verses half a day. They finance with credit unions only.
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Les
Feb 16, 2016
The deal offered was fair and easy to complete. Sales and finance personnel were friendly and answered all questions with knowledge.
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glenda
Feb 15, 2016
responding email sent quickly
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Kirk
Feb 10, 2016
Great experiences, Christen was super helpful, and continued to search for a vehicle that met my needs.
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Dec 9, 2015
responded quickly
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Payton
Oct 9, 2015
Still looking. They followed up with me and are helpful!!
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Rich
Aug 31, 2015
It went well!
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yancy
Mar 1, 2015
Good
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maria
Feb 24, 2015
Good guys
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annette
Jun 20, 2014
Wish they posted prices more often. Frustrating to have to call to get a price.
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Jessica
Jun 7, 2014
Ok
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Dave
May 10, 2014
Helpful and responsive non-commission sales people. Ultimately they didn't have the car I wanted but I wouldn't hesitate to purchase from them.
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Jeff
Jan 15, 2014
slow response, made decision before I received response from this dealer
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Ramekia
Dec 9, 2013
Thanks for everything i found a car
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Natalie
Nov 21, 2013
Very helpful staff but decided to buy elsewhere, next time I need a car, I will buy here. Good prices
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Daniel
Nov 3, 2013
Heard from dealer with in 10 minutes. Made deal over the phone contingent on vehicle being as described. Everything was in place, decided on a price with no hassle and drove away. Car is great.
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Lise
Jun 29, 2013
Called back right away, followed up.
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