Grand Blanc Mitsubishi

Good

Called me back then never heard from them again!

I emailed back and forth with Ty to get information on the vehicle I was interested in. Set an appointment and texted back and forth a couple of times that day. Drove over an hour to make the appointment and when I got there they were super friendly and set me up with “Jeff” to see the car. After about 30 min he came back and said the car was gone. I asked what he meant by gone, like sold? And he said “it’s just gone”. And then tried to sell me a Mitsubishi. I was very clear in my email that I was looking for a Nissan Pathfinder. Again he said he could show me a Mitsubishi. I feel like it was a complete scam! What a waist of time!

Very fast and courteous

Tye and Joseph were great to work with, professional and friendly. I drove from south of Lansing to this place. I definitely would recommend this dealership!

They contact me by email and telephone they were great.

Very friendly. Worked very hard to get me approved for the vehicle I was interested in. Once I was approved, everything seemed very rushed. They didn’t pay much attention to me after that. Sat in a waiting room for about 20 minutes to a half hour. I ended up not getting the truck I wanted due to the fact that the tire pressure in each wheel was drastically different. At the end of the process I felt like I was getting scammed on the vehicle. Like, if I bought it, I would have had more problems with it. That kind of feeling.

Fine. Didn’t purchase but they were responsive and attentive.

Great company. Highly recommended. Replied to me right away

. Superb

Dealer responded to me quickly, which I appreciated

They seem nice and professional I just never made it to the dealership

Great shopping experience

Yes very nice people, I wish I could have had a way to buy the car from them.

Quick response but then apparently got busy and stopped responding.

My sell guy was very Unprofessional did answer the phone and didn’t let me know that I was approve

Very nice

Good

Prompt response, very polite and forthcoming with answers. The car was sold before I could test drive it but I would recommend this dealer for later purchases.

They contacted me right away. But I texted them back and they didn't return any messages back ‍♀️, ok finally spoke with someone.. I have 2 non running vehicles that I want to trade in which I specifically told this man. I also live nearly 2 hours away, he told me they take ALL trade ins, and even though I DON'T expect much from either, I want them GONE. They are conveniently CLOSED on the ONLY 2 days I've had off in 2 months. And All this man can offer is we are open until 7 on Thursday's. I asked if the price was low as they would go? He said YES. So I set up the plan to make the trip next week, what does he need for the 2 vehicle's I want to give them? Can you drive one here??? (He says) Hello! Pay attention much? I answer NO. So he says bring the $$ for the vehicle and proof of ins. No mention of the trade in (s), so BOOM back to SQUARE ONE. how much money IS needed? Cause I AM NOT driving 2hrs to pay the asking price, AND still end up with 2 non running cars in my yard

Truck had a rusted out frame, was missing a whole section of the exhaust going up to the back of the engine and had very obvious water damage in the liner in the roof from front to back

Great follow through

Good and very nice

I love this car, it is everything I wanted

Overall, I like the vehicle I purchased, but probably won’t be going back to the dealer. My vehicle was delivered with 4 low tires and in need of an oil change. Minor things, but very inconvenient. The whole process was very rushed.

Being a potential out of state purchase dealer provided all info as requested. Unfortunately car sold before I could travel to view.

Very friendly staff! My salesman was great. I would go back here again.

Excellent experience with Lasco of Grand Blanc. Robert , our salesperson, was light hearted and professional. We would reccomend this dealership. Overall it was a great day.

Good

I previously consigned for my sister to get a car. I felt the need dor an upgrade so I went in and spoke with tom. Very pleasant man. I inquired about this buick but did not get it for reasons I will not mention. I did tho end up leaving with a upgraded 2018 mirage g4. Very pleasant experience!

Friendly easy to work with

Terrible experience. Scheduled an evening appointment to test drive a vehicle only to find out after driving 1 hour to get there, they sold it that morning.

I did not buy car from there but the staff was friendly, helpful and accommodating. I did appreciate their efforts.

Quick response, but price was too high

I bought the car!

Good vehicle selections.

Very responsive dealer.

They were firm on their price even though the screen in the navigation system was broken they offer 900 discount and said that they could not negotiate anything below 1000.

Contacted about vehicle that said accident free but dealer said it did have accident. Suppose to be getting fixed not sure when it gonna be available to actually look at . Did recieve link to their other trucks but really wanted the original interest. Maybe they will get back to me when repairs are made

prompt follow up, couple times they reached out

Very helpful in allowing me to look at and test drive the vehicle. My decision not to buy is not a reflection of the service I received.

Very helpful and responsive!

Fast and courtesy response

Jeff was excellent he didn't give up on us

Very helpful. Returned calls looking forward to buying the vehicle.

Very good deal salesman was very pressure free and friendly. No sharks waiting to rip you off here Took way to long sitting around for paperwork to just sign and drive. Besides that it was a pleasent experience and will definitely recommend this dealership and my salesman to others

Nice truck Thought it was a very good price on the vehicle just wish I would’ve bought it in time just goes to show you if you like your vehicle is priced right don’t hesitate to pull the trigger

Very prompt in returning the information I requested !

Salesman was great! Quick response upon contacting dealer.

Reply to me promptly but did not share any vehicle history on the vehicle that is for sale

Slaes person was VERY helpful!

Everything was just fantastic. 5 stars

They responded back pretty quick. The staff is friendly.

Dealer had vehicle listed for 23750 for almost 2 weeks then I sent a request for more info and I looked the truck up less than 12 hrs later and they raised the price so 26k

I was looking at the vehicle at 19,000 and they raise the price to 22,000 I thought that was rather odd

We ended up purchasing two vehicles from Brandon over the weekend. Great experience!

Very nice and was on top of things. Love the servicw over the phone.

Very responsive and helpful.

I received several emails immediately. So far they are the only dealership to pay attention to the fact that I email is the best way to contact me vs. via phone call.

They were timely in responding and offering me a great price. I didn’t purchase but only because it wasn’t w Hat I wanted.

I had contacted them late in the evening and shortly received and email reply. We had stopped a week earlier to take a test drive of the vehicle and later I saw that the price dropped. I wanted to confirm the price so I contacted them to make sure. The next morning I also received a call from the dealer and set up a time to meet with the sales person who gave me the test drive. I met with him to get the paperwork started and then the business manager. The next day I brought the check, finished the paperwork and became the proud owner of a leaf.

Car was already sold but they still trying to get me one

Terrible customer service. Drove over an hour to test drive a vehicle and waited in the showroom for over 10 minutes before someone helped me. Went for a test drive and the guy that went with me was busy texting on his phone and didn't have much knowledge of the vehicle i was driving cause he couldn't answer any questions i asked him. I also had a save $500 coupon for that vehicle that they wouldn't honor. It was a huge waste of time

The back and fourth with the young guy at the dealership was horrible. Days went by after giving him info requested in moments to get a response! He never answered or was able to be contacted by operator at Dealer. It took a week in a half to actually confirm options. The worst!

Have responded. Very proactive.

It was a good experience,

Contacted me right away . Made every effort to keep in caontact with me made every effort to schedule me with time to test drive .

Very good .The best cars in town!!!

They got me in it with a great interest rate. And they didn't give up on me. They knew how much i wanted the truck. when my credit wasn't that good.

Dealer had a great selection of inventory but didn't seem very knowledgable

Thanks to great people over at Lasco. They helped me with everything I needed

I hope other people have better luck than I did they are the worst Association this is my second vehicle I tried our first one they told me I was the original owner originally lived in New York. We all learn off our mistakes and I believe in karma

I didn't actually go to the lot but they were very helpful over the phone and thru email. The car I was looking at on line sold before I was able to test drive it but they gave me some other options. I wouldn't hesitate to contact them again.

Nick at Lasco was fantastic to work with. He was very knowledgable about the vehicle and easy going. I never felt overwhelmed or pressured, and as a first time buyer, that made the experience very enjoyable. I highly recommend working with Nick at Lasco!

Well first of all the mountaineer had problems as soon as I drove it off the lot! I asked if it would get me back and forth to Ann Arbor in the first place! I am disabled and they knew of this! I did take the vehicle right back and supposedly they fixed it???? Well the next day the service engine light came back on and the code came up for the fuel pressure sensor!!! Nice huh! Well I went back the next day and they said they would call me back with a price the next day....well they didn't... Haven't heard back from them! I think they should fix it and pay for it! They sold it to me knowing there were things wrong with it! I can't even drive it...it won't stay started!!! I told them it was a birthday present to myself after all the sickness and trouble I have gone thru in the last three years!!!! Nice birthday present huh! Would like to àt least drive it!!! Would take if right there....but can't even do that!!! Ugh!

Dealership took $100.00 for first right of refusal on this jeep which we were led to believe would be there in a couple of days. Over 2 weeks later it arrived and we went up to see it. Told salesman we would go to credit union the next morning and received a text that morning saying that another party had taken the jeep home the night we were there and if they wanted the car we were out of luck. Was ok for us to wait 2 weeks but they could not wait overnight. Do not consider them honest or reliable.

They responded immediately,thank you!

Prompt response

Very helpful made sure I received financing for this truck

Sold the car after we made an agreement

Looking forward to seeing this vehicle. Dealer was courteous and scheduled an appointment around my BUSY schedule.

Horrible. They just want you to come test drive the vehicle with knowing as little information as possible. They wouldn't answer my question either. I wound not recommend them.

Great people, good deal, good truck.

resonded quickly

I started my search for a particular for what type of truck that I wanted so I had searched throughout about 70 dealers in the tri County area. we found one at Lasco. From thesecond we walked in we felt very welcome the truck was brought up can I test drove, decided we liked it and would come back the next day to move forward with paperwork. next day the paperwork process was slow even I was particular about the length of loan and situation we wanted. they said we will call this afternoon with your options. I waited till 1 half an hour before close then I called them to have them tell me they were going to wait till the next day for the general manager to review. which is ok but why not call me??. Not exactly a big deal. through the next day and a half e-mail reply from sales rep was non existent and reply from internet manager was slow. only about 1 out of 7 different calls did someone actually pick up. after we work out our final deal we rang the Bell and it seemed to be looking a little better. by the time we got the truck home it had a major engine ticking noise that went away when the car was warm. it would have been very easy for them to keep the vehicle warm for us to see so that the work would be covered under my new warranty. I read thats common in dealers when they can. but I gave him the benefit of the doubt. and they corrected the situation which was collapsed valves. however it did take a week. they supply us with a pretty rough rental car but a rental at that, at no cost. service manager was very helpful and polite and was the only reason I will return to their department. I do not actually believe that the dealership hid the issue so I call it even. although I was disappointed it was not the same truck we had agreed to. at about 12 thousand dollars. very next day the air conditioning blend door actuator stopped working which they offered to fix at cost which was less than my deductible. which I also appreciated. all in allthe experience was a little lengthy in part to do with curly vehicle issues. and our sales rep, Matt completely cut off communication after the sale but when in the showroom he was great. but that's it. I asked him to e-mail me the information and price in time as the service department said they would know that day. never received an e-mail that time either.. when it came down to it the general manager oversaw the situation and handled it. he was pleas my experience was mediocre my experience was mediocre and I would hope that it was a fluke situation and wish the team best of wishes in the future. ~source: I worked for Hyundai pub Waterford for 3 years through when they switched to Toyota and I grew up in dealerships my dad is an automotive painter of 27 years as that is my age. so I know how it works. this is my third finance car but my 68th owned vehicle as well.

Trent at lasco grand blanc took great care of me! Go BUCKEYES!

Car was everything advertised. Very happy as far as that went. But not happy with how long process took and after explaining the need to get in and out for my wife. (I went in 2 hrs early to get paperwork ready) it still took them 4 hrs after she got there to get us out the door. And that was after we got up to leave without the car.

Jovan replied to my inquiry within ten minutes of me sending email. I bought the truck it is in very good condition and they treated me very well.

They called and confirmed car was still available. I told them i wouls be coming to aee it the next day. They knew i was coming from over 40 miles away. When we gor there we had to wait to even speak to a salesperson. Apparently to lady who called to confirm availability and encourage us to come in wasnt willing to even get up from behind her desk to come speak to us si she pawned us off on some trainee. Turns out car was essentially torn up in the shop as mechanics were working on it. We couldnt drive it. I would have appreciated a call telling us this. But wait, they had another nust like it at their stire about 20 minites away. No? Of course they couldnt bring it to the current store for us to look at, wed have to go there. And, it gets better, the other car was about 10K more expensive so it wasnt just like the current one. I let them appraise my trade in and finally left before getting a figure from them as that was running into a 30 minute ordeal as well. Went to Randy Wise Auto Mall and bought the same make with more options in about a total of 20 minutes, including test drive, trade appraisal and negotiations. What an opposite experience. I'll probably never be back to Lasco.

Lasco Ford Grand Blanc was Fair and the sales manager was trustworthy. The staff was very friendly!

I submitted a information for a vehicle on the 6th to numerous dealerships in the area. I was simply desperate for a vehicle being that mine was totalled out by my insurance company after an accident. Within seconds of clicking the button, a friendly young lady from Lasco Grand Blanc gave me a call. I missed the call but she also sent me an email and a video walk around of the car. She called me back around my lunch time and we set up a time to meet and drive the car. This was beyond my expectations! Still, I have not gotten any reaponse from the other sellers. I purchased my car at Lasco and it was a great experience, I would recommend them to anyone.

I inquired on a 2013 Focus. The dealership contacted me right away and answered all my questions. I would recommend this dealership to everyone! Very satisfied

Very good experience buying a car at Lasco grand Blanc!!!! Knowledgeable and friendly sales staff. would highly recommend. Not a "B" lot operation I give them an "A"

Pushy and did not have what they advertised.