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Dealer Reviews

Based on 10 reviews
All reviews are verified visits to the dealer. – Learn More
Sep 29, 2025
Good response time. Helpfull sales team.
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Apr 18, 2025
Zach was extremely helpful - sending me videos and detailed photos. Had his guys drive the truck as I am out of town and needed their best feedback. Communication was extremely helpful.
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James brown
Feb 16, 2025
Responded quickly . They do not deal on price . What's listed is the price . Texted the salesman back after a week and got no response .
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Kenneth
Feb 1, 2025
Prompt response and helpful information
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20
Nov 29, 2024
Great selection and great prices. It was a great experience
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Robert
Nov 14, 2024
I ended up purchasing the truck from Gowen Wholesale Auto. The are excellent to deal with and the truck I purchased had a book value of 38,000 and I got it for $27,900. They even put on a new set of tires and fixed everything else I had any issues with. Great service at Gowen !!!
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Joseph
Oct 5, 2024
Solid customer service
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Sep 30, 2024
Great people at GOWEN Auto Sales. Zach was very helpful and non pushy, very laid back. Recommend anyone looking for a solid used truck give them a call.
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Sep 21, 2024
Dealer nice contacted right away gave me the info I wanted and then left me alone to digest the info was not pushy calling and emailing me over and over .
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Michael
Jul 1, 2024
Truck had sold before I could get up there but they found a similar GMC truck at the same price for me. Great folks to work with!
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Jan 11, 2024
Great Experience. Would definitely recommend.
1 of 2 people found this review helpful.
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Wes
Nov 28, 2023
Zach Short contacted me, answered all my questions, sent better defined pictures. He was very honest in his assessment of both the good points and bad points of the vehicle. I decided to buy the vehicle, and since Lawrenceburg is a six hour drive, Zach recommended Hotel and Restaurant. When we met, he took his time and the sale was both pleasant and enjoyable. I feel like I have made a new friend! We have been in contact since to ensure all is well. Thank You Zach!
1 of 1 people found this review helpful.
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Nichole
Nov 16, 2023
Great dealer and great people!!
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Nov 20, 2023
Response from current dealership:
Hey Nichole thanks for talking to us this morning. Thanks for letting us know that this review was meant for another dealership. Hopefully Cargurus can remove this review since it is not meant for us. We work hard to make sure our customers are happy!
Larry
Aug 4, 2023
Top notch
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Aug 3, 2023
Great service
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Jul 22, 2023
Responded promptly.
1 of 1 people found this review helpful.
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Marc
Mar 27, 2023
Very helpful salesman.
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G
Mar 22, 2023
Very quick to respond and answer all my questions
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Feb 11, 2023
From start to finish, Kaden, our sales rep, never dropped the ball. He and I had communicated for a couple weeks trying to find the truck for me. There was no pressure to buy and you can look at whatever you want for as long as you want. We did a couple test drives (1 for the truck I wanted and the second to be sure I didn't like the second truck more). We threw a deposit down on the one I wanted and came back 2 days later to purchase it, and spent 25 mins at the finance office and walked out with a new truck. The things I noticed and appreciated are every truck had an oil change, a good (or new) set of tires, and the car fax is there. Sometimes you even end up with a tool box, tinted windows, or running boards. I ended up with a super clean, 1 owner Chevrolet 2500HD that I couldn't find a comparable price to within 200 miles. Gowen Auto had complete transparency throughout the entire process (no shady backroom deals) & dealt everyone with honor and respect.
5 of 5 people found this review helpful.
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Randall
Jan 6, 2023
Gave me space and let me make my way around the lot with absolutely no pressure from staff. Great to work with. Very professional.
1 of 1 people found this review helpful.
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DeweyWilson
Jan 3, 2023
Nice place good people
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Gary
Jun 17, 2022
Good info
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Coleman
Apr 24, 2022
Great people good trucks
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Jim
Mar 8, 2022
It was a pleasure doing business with all the people at Gowen's. I will go back if I need another truck and I will refer other people to them.
1 of 1 people found this review helpful.
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Jan 11, 2022
Great customer service
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Oct 21, 2021
Helpful people
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Jul 25, 2021
People were friendly, vehicle had front end issues.
2 of 2 people found this review helpful.
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May 15, 2021
Quick and clear response
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John
Feb 14, 2021
Zach was amazing to work with
2 of 2 people found this review helpful.
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Clint
Feb 2, 2021
very informative, and helpful
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Sep 18, 2020
Looks like they have good inventory. They increased the price of an excursion they have and when I asked why the price went up the response was something like "my bosses price the vehicles and I don't know what all goes into that". So that wasn't great...
4 of 4 people found this review helpful.
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Aug 17, 2020
I did not buy the vehicle but the dealer was great to work with. I was told the truth about the vehicle and I would not think twice about buying a vehicle from them.
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Elliott
Jun 13, 2020
Made a great deal and had a fair offer on my trade. Super friendly staff and easy process.
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20
Apr 11, 2020
The associate who assisted me at the dealership was personable, knowledgeable, and did not try to pressure me while I made my decisions about the vehicles. if I needed to look for another vehicle, I would definitely include Gowen in my search.
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Feb 17, 2020
Great response time they contacted me immediately after I requested information on the vehicle but unfortunately someone beat me to it
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Jan 22, 2020
Answered in a timely manner
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Dec 7, 2019
The dealership contacted me in a timely manner. I was invited down to look at their inventory. Very Professional
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5
Jun 17, 2019
Good, I did not purchase this vehicle but, another they posted the next day. Thanks
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Mar 28, 2019
Enjoyed my visit to Gowen!
0 of 1 people found this review helpful.
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Dec 25, 2018
They got back to me very fast. Gave me great information on the vehicle I was looking at. Looking foward to meeting them.
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LUIS
Nov 4, 2018
Good
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Oct 6, 2018
Responded promptly
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30
Sep 3, 2018
The dealership was very prompt at answering all of my e-mails. The meeting at the lot was friendly and accommodating. The atmosphere at the lot was relaxed. We agreed on a deal and it went very smoothly. I got a good truck at a good deal. I recommend this dealer and will shop here in the future. 5F3GP
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Danny
Sep 2, 2018
Very friendly, Zach was great and very helpful.
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Aug 24, 2018
Very quick response from salesman.
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Aug 23, 2018
Dealer responded within a couple of hours
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Aug 21, 2018
Salesman and staff were very helpful and friendly. I would definitely recommend them to anyone I know.
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Kenneth
Aug 12, 2018
Great people and hard working.
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10
Jul 22, 2018
No pressure interaction with staff members. Down to earth folks, easy to talk to. Very helpful and explained how they do business. They specialize in trucks. The salesman encourages you to go all the way through vehicles to include test driving as long as you need.
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Terry
Jul 17, 2018
Salesmen nice, answered questions, no pressure
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May 12, 2018
Zach was very helpful and made the whole experience very easy
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James
Apr 14, 2018
after talking to them and making a cash offer of 25K out the door they never called back, they let $900 stop them from selling a truck sight unseen
5 of 6 people found this review helpful.
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Jan 29, 2018
When i telephoned with questions, the salesman walked out to vehicle so that he could better answer them. Very good service.
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Jan 27, 2018
Zack was very accommodating and friendly. No high pressure sales pitch. I appreciated that
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Jul 29, 2017
Didn't buy but contacted me quickly
0 of 1 people found this review helpful.
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Jul 28, 2017
I called and asked about a certain truck the guy was very friendly and helpful he walked outside to the truck so he could personally see it while we were talking on the phone and answered all of my question and was very honest !
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thomas
Jun 11, 2017
very helpful and friendly
1 of 1 people found this review helpful.
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Johnny
Jan 2, 2017
Salesman was great. He was helpful in every way. However, they were priced high for the condition of the truck in my opinion.
3 of 4 people found this review helpful.
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Hunter
Dec 29, 2016
Good response
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Will
Sep 7, 2016
Great folks! Truck was described accurately since I was a remote buyer. Dennis even did a walk-through while on the phone with me pointing out every detail so there were no surprises. I was pleasantly surprised to see it for the first time and be even more impressed! Purchase was painless and smooth. Lots of other nice trucks there.
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Bobby
Aug 22, 2016
This is the second time I have bought from Gowen Wholesale and all my expectactions were met. I love the truck. The salesmen were friendly and had a great experience. Will definitely do business here again.
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Aug 17, 2016
Very helpful salesmen, very large inventory would do business here again
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Aug 17, 2016
Wow! I had an excellent experience with gowen wholesale. The salesman, Zach, greeted me prompty when I arrived at the lot. He was very knowledgeable about the inventory and willing to take as much time as necessary to answer my questions. He was not pushy or high pressure. I felt like they really appreciated the opportunity to try to earn my business. The lot was very neat, clean, and organized. Also, inside of the building was very nice and comfortable. All my expectations were exceeded and I will be back. If you are loking for a nice used truck, this place is worth checking out.
2 of 2 people found this review helpful.
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Jordan
Aug 11, 2016
Truck was not aligned and tires were cutting into fenders. This was due to them being a 15" wide rim and tire. Dealer has yet to get back with me on fixing the issue. Though the associate Zach was very helpful.
1 of 1 people found this review helpful.
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Oct 13, 2016
Response from current dealership:
This customer did not purchase this vehicle. He was wanting us to swap the rims and tires but we never heard back from him and also the vehicle sold within the next week. Customer that bought the vehicle is happy with their purchase.
Robert
Jul 24, 2016
Truck was in an accident. Not mentioned in details
1 of 2 people found this review helpful.
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Aug 2, 2016
Response from current dealership:
I do not know which truck you are referring to. All of our vehicles have a complete description as well as a link to an autocheck vehicle history report and a carfax vehicle history report. All of this can be seen at www.gowentrucks.com