Goodson Acura of Dallas

Awesome experience

Very responsive and easy to work with.

Very nice.

It was a great deal buying my car. Thanks for all help and support.

I would like to thank my sales team Tim. Fayad. Russell. Kevin. For making my purchase of a new to me suv such a smooth experience, great job going beyond the normal.

Excellent customer service, friendly, knowledgeable

Hundee did a great job of getting the car we wanted in texas while we were in maryland.

Great experience and awesome salesperson!!

Good communication

Quick response! Thank you!

The salesman was very kind and professional. He answered all my questions on the car and offered information on things I didn’t know to ask. It was a cash transaction so I did not have an experience with their finance dept. Over-all I was very happy with this dealership.

Great salesman Courtney Colson, great personality, professionalism, knowledgeable and an all around great guy.

Ask for Tim. Great experience and no hassle negotiations. Car was detailed with a FULL tank of gas ready to be driven home. No complaints at all. Would do business again.

Great

Great experience, good customer service

We didn’t purchase and looks like it’s been sold but Tim was very helpful

Great experience. Good communication and no hidden fees. Salesman Tim took good care of us. Will buy again from them if something I like comes in stock.

Even though I did not purchase a vehicle, they delivered excellent customer service. Courtney was a real pleasure to work with…very friendly and professional.

Very professional and very responsive. Ask for Courtney!

Good experience over all. Friendly staff. Love my new car.

Great customer service

This dealer did what they could loved them for being hones

Best car buying experience I ever had. Did all negotiations online agreed on a price and I had pre approval w capital one and they didn’t try to up my rate or add on any bs charges. Flawless experience!

They tried to sale but no pressure

Good people.

Great people great experience just not the right car

Responded quickly but the vehicle sold to someone else.

It was a very good experience

Responded very quickly to my questions

Great communication

I inquired about a vehicle. The dealer, Dave Chiles contacted me right away. I asked for photos and he sent them ASAP. Although I decided not to purchase at this time, I would recommend this business. Dave also called and left a follow up voice-mail just to thank me for considering their dealership. How amazing is that?

They replied very quickly. Was looking to get more information on the vehicle but couldn't due to the fact in had been purchased.

Great experience. Got the car the very next day!!!

Matt Farr contacted me about a potential lease but sent an outrageous number. I’m cross shopping with a q5 and he basically called me a liar when I said the Audi was cheaper (I have a quote). Glad I didn’t go to the dealership in person. Wow!

Although a deal was not reached, the internet sales department was very attentive and did its best to work with me. Questions were answered quickly and requests fulfilled promptly.

Courtney from Goodson Acura was very professional, knowledgeable and helpful. He was not pushy and an outstanding salesman

Willie is the man!

Have been working with Gus and have had positive experience. In process of purchasing a vehicle.

I message the dealership about the truck, the dealership's representative responded right away that the vehicle was sold.

Price too high but good feed back

Great experience. Easy in and out process.

I was sold a car that has flood damage, according to 2 automotive repair shops. The mileage was not reported right; should have been 27,510. Had to pull over and disconnect the battery several times to stop the car from reviving up and hanging above 3800, while driving through residential and on the highway. The car will be going back when I fly back in town on Wednesday, the salesman said he didn’t know if the car had been in a flood, but with all the nuts under the hood rusty and either calcium or salt buildup on the motor, as pointed out by both repair shops they both recommended taking the car back!

Goodson Acura was one of the best dealerships we have ever dealt with. Our salesman "Jeffery" was the best! We will sure to be back when purchasing again.

A manager did contact me and told me she was going to have someone call me NEVER HAPPENED. I texted her from her text NEVER RESPONDED BACK.

Very good experience. I got a great car!

They were prompt but not pushy. Very professional

It was great!!

Overall experience was great I purchased the vehicle my salesperson was great his name was Courtney made the process very easy he was very knowledgable about the car and answered all my questions..

Vehicle posted was obviously a scam. The vehicle was posted for sale on several sites on Sunday, 11/22, late afternoon, and I contacted the dealership 11/23, Monday morning before they opened. The salesman gave me vehicle information, availability and said he actually put his "hands om the car". While waiting for a callback with additional information, the Internet Sales Manager contacted me for a general follow up. He told me he would also check availability on the vehicle — called back a few minutes later and said the vehicle was gone and had been sold Saturday 11/21 (it was posted for sale on Sunday 11/22). 20 minutes later, my husband (who also inquired about the vehicle on Car Gurus) received an email from the Internet Sales Manager that the vehicle was available for purchase

We were contacted back about the SUV. We could not meet on a price. They were helpful and upfront.

Good experience

This car sold before I was able to go see it, but the dealership reached out to let me know and made an appointment with me to come test drive other cars

Whitni was very helpful in pricing and information

Responsive. Quickly worked deal.

Professional Service from the moment I called. Salesman was very helpful in complying with my concerns.

Initially they did not want to provide price, they wanted to talk. I knew what i wanted, just wanted best price. Finally got price but when i asked for it in writing 2 days later they said it was sold. They said there was one more per my specs in area. I asked for price but haven't heard back in few days.

Great experience, good people, no hassles.

Very good. No delays providing info

The car was exactly as advertised on the web, making an appointment as simple, and the purchase time was super fast with minimal upsells and no pressure.... Perfect car shopping & buying experience!

Super helpful staff and responded in a timely manner. Thanks

have not bought a car yet - they emailed me back quick - i will buy one there soon !!!!!!!

Initial contact was made but never followed up as they said they would.

Ron Simmons was great to work with. Listened to what I wanted. Service department very friendly and they make sure all needs and concerns are addressed

They were very prompt and polite in contacting me about my interest in the vehicle. I would definitely return to this dealer.

I love Goodson Acura. I have bought my last 3 Acuras from them and always have a good experience. The staff is friendly and very professional and they always give you a fair price on the vehicle! 5 stars all the way!

Dave our salesman was very helpful upfront about the condition of the used vehicle we wanted to purchase gave Carfax report let us test drive was very informative on the motor of the vehicle and the lifespan of vehicle had two vehicles to choose from instead of just one and gave us water to drink and everyone was very friendly and helpful and showed us while we were waiting to finalize the purchase with the financial Department where to get hot chocolate or coffee out of the beverage machine was the best experience buying a car we have ever had no pressure just informative, helpful, friendly, Professional service we are very happy with our purchase of our 2096 Toyota Corolla

Friendly sales person. Process was a breeze.

Quickly responded to email inquiry

Great communication, fast response. Didn't have car we wanted (theirs was std) but he even circled back after checking sister dealerships. David Chiles was awesome!

Very eager to discuss the car with me. Large staff to help out

Yes Mr Womack contact me and call me

I drove 120 miles to/from my Saturday morning appointment just to find out that the car had been sold. Nobody bothered to tell me before I drove out there. The salesman was professional, but they shouldn't have wasted my time.

They took the car to make repairs and I never heard back from them.

I bought my car from this dealership. Had a very positive experience overall. I would recommend Goodson!

Very good customer service.

Very good service

Straightforward and helpful. Willing to negotiate via email, which not all dealers are willing to do. Fair prices.

quite positive. Gary was professional and courteous.

Nice car. Good price. Percs of dealership such as loaner car concierge device superior to that offered by Lincoln dealer competition. Infotainment system of car consistent with on line reviews, not a strong point but it appears in the arms race to more complicated gadgets user friendly loses out for many marques. This is not a salesman or dealer issue but a manufacturer issue that is a factor in the process. This dealer is 2 miles also in their favor.

I was contacted by phone and email. Haven't gone to test drive the car yet.

Received fast courreous response. Emails detailed and answered quickly. David Childs great contact even though did not have what we were looking for. Contact him if you go there!

Great service....salesman Angel was very attentive. He wasn't afraid to say he didn't know something but checked and got back to me. Not pushy.

I inquired about a truck and it took over a week to get a response.

Cannot spell the word "deal". Wouldn't budge on pricing. We bought elsewhere.

The dealership salesman( Mr. Leonard Johnson) was very courteous-respectful and very prompt on all our questions we had on this Chevy Camaro and evened offered to bring the car to Amarillo, Tx. without us asking him. Kudos also to the financial manager (Mr. Juan Medina) for helping us find the lowest interest rates on the market. A+++++ and 5 STARS for the staff going out of their way for helping make this deal come together. Mr. Leonard Johnson also offered us on the next time we come into Dallas to stop by for a free complimentary carwash!!! Our family will most definitely hold in high regards this dealership for our future vehicle purchases. Thanks again for the Blessings that were passed onto our family!!!

Good service

Took a few days to receive a return call. Never called them back as i did not feel led to do so.

Visited this dealership to see a vehicle that sold just a few hours prior to my visit. I looked at other cars however I did not purchase

Very reaponsive

they did respond

professional ,would definitely consider

Good customer service friendly and carer about business

My husband and I set up an appointment to go test drive a car here we drove from Rowlett in to Dallas only too stand around in the 100 degree heat and not be helped! The guy I had talked to on the phone was with another customer he said he would find someone else too help us but nobody ever did! We waited around for about a half an hour in the heat and then just left. Huge waste of time and gas! Will never go back to this dealership and will certainly not recommend anyone else go here either!

I bought there they were great very little time in the finance office very little pressure I really enjoy my experience at Goodson Acura

Dealership responded quickly and even provided photos of the car (it had just come in). They were unwilling to work with me on the price.

This was an excellent experience in all ways possible. Management and sales were excellent.

The car sales man was very rude! My husband and I wanted more time to think about the purchase. He kept call our phone and when we didn't respond...he sent a nasty text stating that we had waisted his time and that we should of just let him know that we couldn't afford the vehicle!!! Went to another car dealer and made my purchase.

Everyone was very welcoming. They needed to know there inventory better.

I called, told the salesman I would be there the next morning to look at the car. He went to get the car and came back, saying the car had sold the evening before right after he left to go home. Right.... this is the second dealership that did this to me...they don't have a clue on how to build their business....INTEGRITY WORKS!

Great people. Great car. Great service.

Promptly contacted me about the car of interest.

good

Great

they treated me well and were not pushy

We are completely satisfied with the service we received at Goodson Acura. Ike was especially helpful. The Honda we purchased is just what we were looking for.

I corresponded with Goodson Acura to drive to their dealership and look at a vehicle on my lunchbreak. They were rude when I arrived, I was pawned off on two differenet people and they never brought the car out from the back that I was supposed to see. This is the worst Acura dealership I have encountered.

Great dealer with excellent service.

Great experience working with Jonathan. Highly recommend these guys.

Soon she. E-mail me back we drove to dealership and I didn't see any 98 toyota around ! After she put on her email we got it so I call her right of way . I go I'm here at the dealership where the land cruiser .she go we send it to the auction but I got a chevy for a goog price so bottom line shes not a honest person

They were very professional and had attention to detail. I'm very happy with my Audi.

We purchased our pre-owned honda odyssey from them. Their staff was super prompt, friendly and helpful.

I was searching for Chevy Trail Blazers on Sunday and sent an email request for more information. Was impressed that the internet associate called me on a Sunday. Unfortunately the vehichle I wanted was sold but I thought the response to my reqests was excellent.

They were good

Never got called back after we requested more info. But Brian was helpful and friendly initially. Hewas the exceptionto the poor service from the direct dealership

the dealership responded to my inquiry, however, I was looking for cars in Fort Worth. I have made a purchase, thank you

dealer responded promptly

The car was $12,900 told me they would only give me 2,000 for my trade in for my 2004 F150 and asked for 2,000 down and said my payments would be $380per month on a 72 month lease. You do the math: $380 x 72 = $27,360 + 2k for trade + 2k down = $31,360 is what they were wanting me to pay for this car that is 5 years old has almost 80k miles on it. BUYERS BEWARE! I am now in a brand NEW car with NO money down and my payments are $100 less per month!!! Dont let them try to take advantage of you like they tried doing me!

very nice