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Dealer Reviews

Based on 7 reviews
All reviews are verified visits to the dealer. – Learn More
Feb 24, 2026
Great Experience
Is this review helpful? Yes | No
Shirley
Feb 17, 2026
I follow all the requirements than was told yall don't finance vehicles under 5000 so I was turned down God Bless
Is this review helpful? Yes | No
Feb 17, 2026
Response from current dealership:
A 2-star review because we don’t finance vehicles under $5,000? That’s a little wild. To be clear, almost nobody finances $5,000 vehicles anymore. That’s not a “Godwin Motors rule,” that’s just the reality of the car business in 2026.

The average used car price nationwide is around $26,000, and many customers put $5,000 down as a down payment — not as the entire vehicle price.

Financing requires a vehicle that meets lender guidelines, value requirements, and minimum loan amounts. A car under $5,000 simply doesn’t qualify for most programs a
 More ...
Sep 17, 2025
Set up an appointment for Saturday through text and the text said to call to confirm appointment and sales man said they don’t work on Saturday and I saw that they also do Saturday by appointment was going to purchase the car because it was what I was looking for but with that kind of reaction or service I’m not going to beg anyone to take my money. I will be going else where. 1 star because it will not allow me to do no stars.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2025
Response from current dealership:
So let’s get this straight—you gave us a one-star review (and said you wanted to give us less than one star) because… we’re not open on Saturdays? Really? That’s what qualifies as “terrible service” these days?

We haven’t been open on Saturdays since 2020. Our employees deserve time with their families—kids have ball games on Saturdays, families go to church on Sundays. That’s called work-life balance. Crazy, right?

Our site says “by appointment on Saturday”—and that’s not a guarantee, it’s a court
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Phalisha
Sep 1, 2025
Horrible experience! Staff rude, no one answers the phone and Staff is incredibly impatient. I have bought several cars from Luke and his father along with my mother since 2000 and since things have changed, it's been a shit show!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 4, 2025
Response from current dealership:
We’re sorry to hear about your frustration and that your recent experience didn’t live up to the many positive ones you and your family have had with us over the years.

It’s true that we’ve had to make changes in our financing options and staffing levels. These adjustments were not a shift in our values, but a reality of today’s market and resources. We still pride ourselves on treating customers with fairness and integrity, but with fewer team members, we aren’t always able to answer calls as quickly as we’d like, and we know that can be frustratin
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Aug 9, 2025
Amazing, above and beyond help!!!
Is this review helpful? Yes | No
Sep 4, 2025
Response from current dealership:
Thank you so much for the kind words! We’re thrilled to hear that our team went above and beyond for you. That’s exactly the level of service we strive to deliver to every customer. We truly appreciate your support and look forward to helping you again in the future!
Edward
May 28, 2025
Honest
Is this review helpful? Yes | No
May 28, 2025
Response from current dealership:
Thanks for the review, Edward! Let us know if there’s anything we can do to help.
Apr 8, 2025
Great company and kept me informed.
Is this review helpful? Yes | No
Apr 8, 2025
Response from current dealership:
Thanks for the review Willie, have a great week!
Mar 13, 2020
Awesome experience! I called about the car, they gave me all of information upfront. It was in excellent condition for the year. I came from out of town and they sent an uber to pick me up from the airport. It was the best buying experience I have ever had. And I used to sell cars. My person was fabulous!
Is this review helpful? Yes | No
Sep 4, 2025
Response from current dealership:
Thank you for sharing such a fantastic review! We’re so glad you had an awesome experience from start to finish. It means a lot that you came from out of town and trusted us with your purchase — and even more coming from someone who has been in the car business themselves. We’ll be sure to pass along your compliments to the team member who helped you. Enjoy your vehicle, and welcome to the family!
Jan 22, 2020
Immediate contact with helpful information was provided to me.
Is this review helpful? Yes | No
TERRY
Dec 24, 2019
A representative replied. I replied with questions but no response!!
Is this review helpful? Yes | No
Sep 6, 2019
Great Experience,look forward to purchasing a vehicle.
Is this review helpful? Yes | No
Jul 31, 2019
It took a little while, but they came through to contact me. By then, however, I had purchased another vehicle and I thanked them for their effort.
Is this review helpful? Yes | No
30
Aug 29, 2018
Very professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2018
Response from current dealership:
Thank you for the review.  Glad we were able to help.
Jun 20, 2018
This dealership was very helpful and persistent. Definely go to them !
Is this review helpful? Yes | No
dewey
Apr 11, 2018
Very helpful best dealship experience I've had
Is this review helpful? Yes | No
Apr 12, 2018
Response from current dealership:
Thank you so much for the wonderful Review.  We are so glad we were able to help and the experience was amazing.  
Lee
Oct 2, 2017
Good
Is this review helpful? Yes | No
Apr 12, 2018
Response from current dealership:
Thanks Lee.
Martin
Aug 9, 2017
Responded quickly found a better deal
Is this review helpful? Yes | No
Aug 9, 2017
Response from current dealership:
Thanks for the review.  I'm glad we responded promptly wish we could have made a deal with you.  
Lakeisha
Jul 15, 2017
Excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2017
Response from current dealership:
Thanks Lakeisha!
Apr 21, 2017
Seemed to be good dealer but did not offer financing to suit my needs
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2017
Response from current dealership:
Thanks for the review.  We offer all types of financing and would like to know why you think we don't have the right option to suit you.  Please email me at luke@godwinmotors.com I would like to know how we can improve and possibly find the correct fit for you.
Lila
Feb 17, 2017
Mr. Luke Goodwin treated us like family. They were great people new the car gave us all the information on the vehicle. I would tell everyone go see them. They are great people. Great customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2017
Response from current dealership:
Thanks for the Love! Glad we can help.
christopher
Nov 23, 2016
it was great! everything went well.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2017
Response from current dealership:
Thanks Chris glad we took care of you.
J
Nov 12, 2016
I called and the guy was very short and kinda rude. Showed no interest in my questions about the car or selling the car. Maybe he was really busy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2016
Response from current dealership:
J sorry that you had this kind of experience with our staff.  It is totally unacceptable.  If we were busy we should have taken your number and returned your call.  If you would like to contact me directly and give me the staff member's name I would appreciate that and work on training them properly.  I can be reached via email luke@godwinmotors.com  If you are still interested in a car I will personally speak to you about it.  Have a great day and thank you for letting us know where we are falling short.   
Ron
Oct 7, 2016
Dealer very responsive and willing to work with me
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2016
Response from current dealership:
Thank you for the kind words Ron we strive to be responsive to everyone.
Kathryn
Sep 10, 2016
I was contacted quickly, however I was told the vechile was a cash car which was not what I was looking for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2016
Response from current dealership:
Hey Kathryn we have many cars that we finance in house as well as many that require outside financing or cash money to buy.  Sorry the one you were looking at didn't meet your needs.  I will be glad to help you find the perfect car that we can finance if you would like to contact me directly luke@godwinmotors.com
Chris
Sep 7, 2014
Responded once then never heard from them again.
Is this review helpful? Yes | No
Sep 12, 2016
Response from current dealership:
Very sorry to only have responded to you once.  That is not company policy and not what we try to do.
Martha
Nov 11, 2012
had a 1991 honda for 3595.00 they would not do anything but cash and would not tell me who the owner is. I am a breast cancer survivor on disability I must have transportation and I was just asking for in house financing for 18 months. Then I called back and asked them if they did any charitiable raising for breast cancer and he rudely told me CASH FOR THE HONDA or DONT CALL BACK.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 27, 2015
Response from current dealership:
I'm very sorry you had this experience with our dealership.  However, we have only certain cars that qualify for our financing and a 1991 Honda for $3595 doesn't meet our strict requirements.  We do many fundraising for charities if you would like to stop by and submit our charitable giving form we can make it a point to try and give to breast cancer research this year.