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Dealer Reviews

Based on 19 reviews
All reviews are verified visits to the dealer. – Learn More
Shantell
Mar 12, 2026
This dealer has excellent customer service his response time was fast he was very knowledgeable and very honest the experience he have spoke through all the many questions I asked and he was able to answer about the vehicle I was impressed and walked away relieved after doing business with him
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Ashley
Mar 5, 2026
Dealer didn't speak well English and wasn't aware of how to deliver the vehicle as listed in the ad
1 of 1 people found this review helpful.
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Feb 24, 2026
I wasn't able to get to the dealership! But I most definitely say they tried there best getting me in the car !
1 of 1 people found this review helpful.
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Phillip
Feb 21, 2026
Didn’t purchase but customer service was great.
1 of 1 people found this review helpful.
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Earnest
Feb 15, 2026
Was promised the rear lift gate latch assembly, I have not received it yet. Please inform Global Imports to do what they said that they will do on the above ordered parts.
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Feb 3, 2026
1/29/2026 drove 60+ miles with preapproved loan in hand and Test drove it. tailgate light displayed on dash. Ask Chris the sales person about it. Trunk could not open. He said it’s frozen due to the cold weather. He offered to reduce the price or fix the tailgate and both front tires. Sat down to do paperwork and he did not have the title to the vehicle as a credit union request requested. I left very disappointed didn’t feel good about the transaction. Chris said it would take about a week to get it cause it’s still tired of at the auction place where he bought the car. On 1/31/26 Chris Calling said he got the title. I drove back up there on 2/2/26 after discussions. Truck not on lot. He said someone was test driving it. I waited for close to an hour and the vehicle never came back to the lot. He said he would call thepolice if the people testing the car weren’t back next 1.5 hrs. Said he couldn’t hold the truck for me because I didn’t leave a deposit. Very suspect!!
3 of 3 people found this review helpful.
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Feb 3, 2026
Didn't get too far in the process. The Salesman was quick to dismiss me. He didn't even want to try to help me after I disclosed on the front end of conversation, that my Credit was bad. Certainly will not try them again!
2 of 2 people found this review helpful.
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Jan 27, 2026
Thank you for your help
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Jul 27, 2025
Terrible pics of inside of car were not what you see when you looking at it person. Said there was no damage this car was water damaged beyond control. They never mentioned it . I drove 2 hours to open car door and get blown away with mold and dead animal smell and water leaking ing out of roof and what was left in ceiling and seats and console. Would never recommend them to anyone.they are a rip off.didnt drive it . They asked how I liked it and I I told them water damaged beyond control. Waste of time
3 of 3 people found this review helpful.
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Jul 19, 2025
Very nice
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Jul 16, 2025
We didn't buy from him, but he responded immediately and would have helped us, but we had already found a different car.
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Jul 10, 2025
The dealership said they listed it with the wrong price and they didn't honor it.
2 of 2 people found this review helpful.
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Jun 26, 2025
Global Imports responded quickly to my inquiry about their vehicle inventory and they had several purchase options available. The vehicle was advertised in good detail. I would definitely buy from this dealership if I had the opportunity.
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Apr 17, 2025
The car did not match the pics at all it looked ragged and had rust on the car looked like it had been wrecked
6 of 7 people found this review helpful.
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Feb 13, 2025
got all the answers i needed about the car
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Dec 1, 2024
Steph was great
1 of 1 people found this review helpful.
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Cameron
Sep 15, 2024
They were very professional and helpful in the purchase of my vehicle. They answered any concerns or questions I had. Will refer friends and family.
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Apr 29, 2024
Everyone was attentive and polite.
1 of 1 people found this review helpful.
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20
Apr 25, 2024
James is very pleasant. Will greatly appreciate the the opportunity to purchase the truck.
1 of 1 people found this review helpful.
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Feb 23, 2024
Great customer service.
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Jan 19, 2024
I appreciate the positive experience I had last weekend at Global Imports, with James as my salesperson. Their transparency was apparent as they allowed us to take the vehicle for a long test drive, and then to a nearby mechanic for a complete inspection. This took the car off the lot all day on a busy Saturday, which limited the dealer's ability to show other shoppers the car, and I appreciate their willingness to cooperate. Their willingness to negotiate on the price was a plus, and I feel that I got a fair deal, I had been tracking the pricing for 2014 Camrys for several weeks and had collected ample sales data on which to base my price expectations. The process of payment and paperwork was completed swiftly, making it a hassle free experience overall. Highly recommend working with James at Global Imports, and using CarGuru to track your vehicle pricing prior to your purchase.
9 of 9 people found this review helpful.
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May 30, 2023
Took a week to respond
2 of 2 people found this review helpful.
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May 20, 2023
This place was the worst of the worst. They pretend to not speak English unfortunately for them I know Spanish and kept it to myself so i knew everything that was said. ... when they did finally understand English it's ABOUT MONEY which they added 2k on top the price of truck. So finally when it got time to test and try the product... The car wouldn't start ! I actually waited around to see if it need simple jump nothing. I ask about 2 other cars. Majority of what u see not for sale can't pass emissions or won't start.... garbage place
39 of 39 people found this review helpful.
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Apr 19, 2023
Nice
1 of 1 people found this review helpful.
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Jan 11, 2023
Great
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Jay
Dec 15, 2022
Very helpful, provided all the documents I asked for. Mu
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Dec 13, 2022
Had already received pre qualification thru 2 different lenders and when I got contacted that day the salesman was decent and acted as if they was going to work with me, the next day another salesman contacted me and everything was different, said I had to fill out another credit app, that my pre qualification was no good and I had to work with there lender if I wanted financing. Also, the first salesman had said one price and the next day the 2nd one told me that there was no way i could get it for that price. Bad experience and I was treated like I wasn't good enough to buy a car from them, like they was doing me a favor letting me buy a car from them.
25 of 26 people found this review helpful.
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Oct 3, 2022
My dealer was most helpful in helping me with finding my Honda and financing.
1 of 1 people found this review helpful.
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Sep 24, 2022
Excellent communication!
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Sep 5, 2022
Very helpful and patient.
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nicholas
Jun 16, 2022
if this dealership would be rated 0 i would have done so in a heart beat.i had the worst experience with this dealership in my life. I have never met a desperate ,untrusted ,unfaithful ,un considerate ,inhuman. un professional dealership whose job is to rip off customers money in broad day light without selling them the car.i wanted to buy toyota matrix .they used my credit card and they did not give me the car because i didnt have the other balance .decided to sell the car to someone else and forged reasons to rip my 2000$.up to this time there still holding my money and coming up with reason not to make a refund of my 2000$ . apparently am paying high interest on the money they off my credit card. please stay way from this cheap dealership they will do anything to hold your money AND SELL THE CAR TO SOMEBODY ELSE. DISGUISING WITH THE WORD DOWNPAYMENT NON REFUNDABLE.
45 of 46 people found this review helpful.
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Apr 21, 2022
The car mirrors were all fake and a/c didn’t work other then that car was good
12 of 12 people found this review helpful.
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Mar 23, 2022
Fast response
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Cooper
Feb 4, 2022
Contacted them about a test drive and some questions - very interested in buying the car. After some ongoing communication they stopped responding all together - when I followed up they informed me the car was already sold. Would have appreciated better proactive communication, but not mad the car sold because I understand that part of it.
17 of 17 people found this review helpful.
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Dec 29, 2021
Was very professional
1 of 2 people found this review helpful.
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Dec 27, 2021
Everyone was wonderful in assisting me with the purchase of my sons first car! The customer service was fabulous and they really went the extra mile with detailing the vehicle and leaving it for me to pick up after hours. Would highly recommend these guys!!
3 of 4 people found this review helpful.
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Dec 22, 2021
car had an engine problem not listed on the site. was told the car would not pass emmisions once i was all the way out there.
33 of 34 people found this review helpful.
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Dec 20, 2021
Staff has been helpful and supportive at every occasion. Highly recommend ... Good people.
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Dec 18, 2021
Very good
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Sep 12, 2021
I called the dealer early in the morning, set a time to come, informed him it'll take me 2 hours to get there, he text me the address, when I get there the car is gone. "Moved to a location 30 minutes even further away." Don't waste your time. Not sure what the deal is here
39 of 41 people found this review helpful.
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Aug 9, 2021
Nice ,thanks
0 of 3 people found this review helpful.
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Jul 23, 2021
Actually I called them. The car was in the shop, and they were going to let me know when it came back. When I didn't hear from them in a few days I called them back. They said the car had "another issue" and they had decided not to sell it.
16 of 17 people found this review helpful.
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Jun 28, 2021
They have decent cars but I specifically came for one they told me they had it less than two minutes they told me they didn't it is what it is
18 of 18 people found this review helpful.
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May 14, 2021
They responded quickly and was very helpful.
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Rafael
May 9, 2021
I was there on 05/07/2021 and I did a drive test on a sedona 2011 (4:40 pm) and retorned it at 5:00pm, Jimmy was very nice and they are very kind with clients, I recommend them 100%
2 of 2 people found this review helpful.
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30
Mar 25, 2021
Responded promptly!
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Dec 13, 2020
Photos didn't show the faded paint on the roof. Small lot, buy here pay here.
7 of 8 people found this review helpful.
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20
Dec 5, 2020
The dealership employee was extremely helpful professional and nice
1 of 1 people found this review helpful.
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Nov 15, 2020
Erik spoke to us and was completely unhelpful. The first car we wanted to see was parked in the middle of 6 or 8 cars and he told.us " That car has lots of miles." The other car from the website we wanted to see he said we couldn't drive because it won't start becuase it needs the alternator replaced. He said he had another vehicle on his other lot which he said was just 2 miles down the road we could go there and see if we wanted to. He gave us the address and we headed that way. GPS says it is 8 miles away not 2, and when we get there the even less helpful sales and service people say the car is back at the lot we just left. Rediculous.
25 of 25 people found this review helpful.
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20
Oct 19, 2020
A very small dealership (I know size doesn't really matter too much), but several cars weren't in good looking condition. I went to test drive an SUV they had there & they had to jump start a car to move out the way so I could pull off, then they had to jump start the car I wanted to take. Also the car was in poor condition including the engine.
12 of 12 people found this review helpful.
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Oct 5, 2020
The sale person James work with me and was able to give me a good deal on a 2007 Cadillac Escalade. No hassle which allowed me to take my time and choose the car I wanted.
1 of 1 people found this review helpful.
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Rick
Oct 2, 2020
Negotiated a good deal with James.
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Sep 27, 2020
We came Salem, AL to get this car, and the test drive was good. We were sold, and my Mother asked if it will get us back to Montgomery. They said yes. On our way back home, the Battery was dying, smoke was coming from the exhaust, the Power Steering was stiffening, and we had pullover on the side of the freeway to get it towed for $300. These people had the gall to lie to me, my Mother, that it would make the trip, and it didn't. I was tricked into signing a contract so I won't Sue them. The car was As Is, but that shouldn't mean it needs a Ton of work to be fully functional. This was not good business. I hope we come to some kind of resolution, or we'll have to take drastic action.
22 of 22 people found this review helpful.
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Kevin
Aug 31, 2020
Great customer service did what they said they were going to do as far as keeping me informed on what what's going on
0 of 1 people found this review helpful.
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Xogie
Aug 18, 2020
Amazing service!!! Got a perfect 2014 Chevrolet Cruze today at an amazing price. BEST DEAL EVER!!! The car is absolutely perfect!!! Thank you so much.
1 of 1 people found this review helpful.
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Aug 2, 2020
Responded but when I asked questions about the car I never got a straight answer and sent me blurry screenshots of the car fax.
5 of 5 people found this review helpful.
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Aug 1, 2020
They have great prices very helpful with when I can come up to the lot
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Jul 1, 2020
I drove one hour to the dealership they don't have the key for the truck
8 of 8 people found this review helpful.
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Shea
Jun 28, 2020
Answered the phone promptly and answered my questions, was honest and straight forward about the condition of the auto.
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Jun 16, 2020
Response was quick and courteous. All my questions were answered promptly.
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Jun 2, 2020
Customer service was poor when I told the car salesmen I was interested in this vehicle. It didn't seem like he cared to sale me the car so I asked for another sales person. Never got a new sales person I just hung up. I never got a chance to find out about the inventory because I didn't feel welcomed and he didn't ask...
14 of 14 people found this review helpful.
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Apr 17, 2020
I went to the dealership. Met Irvin negotiated with David and Irvin aka "Magic". They were easy to talk with. Made the deal 30 minutes later. The new owner of the Mercedes. Would recommend them to my friends in the market for a great used car.
2 of 2 people found this review helpful.
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40
Mar 30, 2020
Dealer responded but never really answered my question. The pictures look like it’s rust on the vehicle. I just wanted better pics or clarification
3 of 3 people found this review helpful.
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Joe
Dec 5, 2019
They were polite and respectful. And answered all my questions.
0 of 1 people found this review helpful.
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F.
Dec 1, 2019
People were nice. The car was dirty, had stains and they said they don't do any detail till after they sell it. Wouldn't move on the price. Not worth the trouble.
7 of 7 people found this review helpful.
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Oct 26, 2019
Definitely a dealer I want to buy a truck from. Great inventory and price!
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Oct 1, 2019
DO NOT GO HERE. Just got back from this place and they tried to say I scratched one of their cars after I test drove the car and realized it wasn't what I wanted. They told me they have video footage of me scratching it but never pulled up the footage and then threatened to call the cops which they never did. Do yourself a huge favor and do not come here if you dont want to be falsely accused of something you didn't do. I never thought I would write a review on how bad a place is but my god this place is awful. 0/5 stars is what I really wanna put.
16 of 16 people found this review helpful.
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Sierra
Sep 28, 2019
I made an appointment to come put money on this truck and they sold it from under me with in a few hours of me making the appointment. They never contacted me to let me know it was sold until I got there for my appointment. A complete waste of time and money I spent to come in. I hated the service I was given when I got there. I was asked if i would like to see anything else but why when the service i was given was already on a bad start. I give this place a huge negative absolutely horrible
9 of 9 people found this review helpful.
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Aug 25, 2019
They was very helpful
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Aug 15, 2019
Hard location to find but got a great price with matching customer service
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Jun 30, 2019
They reached out however I made my purchase elsewhere.
1 of 2 people found this review helpful.
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LEON
Jun 8, 2019
Great!!!
1 of 3 people found this review helpful.
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May 17, 2019
I got the vehicle
2 of 5 people found this review helpful.
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Joshua
May 9, 2019
Great experience! Friendly staff. Very helpful. The transition into buying my Tahoe was smooth. Will recommend them!
1 of 2 people found this review helpful.
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Feb 8, 2019
I’m not sure what kind of a place this is but it seems like a one pop shop that is not up with technology in the least little bit. I was interested in a vehicle they had that they posted on the internet for all the world to see. But when I called and tried to bargain they said I hade to come into the store. Well first of all I am 6 states away and don’t have time to just run right on over to your little store. Secondly I don’t have to come to see the vehicle just to bargain with you and believe it or not my bank would have wired you the money! It is not a scam. Banks can send money this way. This little “dealership” needs to getvwith the times or the owner needs to just retire already and go raise tomatoes. Everything is bought and shipped via the internet and there is no reason these idiots can’t do the same. I don’t recommend this place for nothing. Everything that was asked was automatically a strong “NO”.
25 of 34 people found this review helpful.
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Jan 20, 2019
Satisfying
3 of 3 people found this review helpful.
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Jan 10, 2019
Great
2 of 2 people found this review helpful.
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Ruth
Dec 28, 2018
I contacted the dealer about the truck, and he replied that it had been sold-----suggested other vehicles similar to the one I had asked about. No complaints!
3 of 3 people found this review helpful.
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Michael
Dec 7, 2018
It was awesome
3 of 3 people found this review helpful.
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