Global Auto Mall

good

The dealer is so bad the sales told me that the car is there qnd after driving for an hour to get the car he didn't show up His name is Curtis qnd he is so unprofessional and his coworker said he lies to you there is no car as he said .. really horrible

So far they have been very responsive

Great customer service on the spot no issue

dealer was straightforward and promptly responded with availability.

The car they were selling had a oil warning light, which resulted in the car having a bad engine in it. I don’t know if they knew or didn’t but either way, that just comes to show how bad of a business they are.

This dealer was terrible. I called multiple times before I went asking if I would be able to test drive it, and he said yes. I get there, the car is collecting dust, battery dead, and he didn’t let me test drive. He was making up numbers but couldn’t give me a theoretical estimate. It felt like he was trying to con me, maybe because I’m a young female, who knows why? He didn’t tell me about the accident on the car and wasn’t answering any of my questions. Also, it said the car was $12,999 on the site but when I got there, he was saying it was $15000 and he wouldn’t negotiate. The car was not in good condition and not certified for him to up the price like that. And now it’s saying on the site that the car is $17,890. Definitely not worth it and very unprofessional. I drove an hour and thirty minutes to go look at the car for Bill (the seller) to try to con me.

The sales associate contacted me on a timely manner and was very courteous.

Thus far I am very impressed with their dealership - in particular Mary has been very forthcoming and always willing to address any of my questions.

Shady Dealership, Called about 10 times on separate occasions to get a more accurate pricing on a Genesis G80 because I’ve noticed some fees in the fine print, when asked about it they my number and promise for a call back with price. But when it comes to coming in they are really eager for that smh

Very disappointed- called 15 minutes ahead of my arrival - Mary said the car was available- when I got there it was “just sold” this is the exact practice that gives all dealers a bad rap- of course they tried to get me another car- Not interested!

Above and Beyond the call of duty to accomodate me at a challenging time.

Very pleasant and friendly atmosphere no pressure selling style

Great staff. Was please from the moment I entered the show room and in three and a half hour was leaving with the vehicle I wanted.

Received an email in a timely manor.

It was a very good car dealer experience with Mike Mangano. He is patient and interested in whatyou want-- not what he thinks you should buy from the dealer. Peggy ws the initial person I spoke to via email. She was interested in helping me find my car also. I woule definitely recommend Global Auto to anyone seeking a car dealr who puts you frist. Thank you, Mike and Peggy!

Great experience, Chris Santos, a truly classic old school salesman. No pressure tactics, no slick talk. Just plain great service. I bought the car from him. He extended every courtesy possible to make experience a memorable one. I know consider him my friend.

Very nice people, nice truck

Good customer service

Worked with Matt Reiger on the purchase of a Kia Sportage. Matt was completely upfront with everything. He answered every question that I asked, and I asked many. If he wasn't sure of something, he found the answer. I would definitely recommend Matt as he is a good communicator and saalesman.

I was contacted right away by Curtis which was good. I was told vehicle was available I asked to place a deposit on it to hold until I could get there the next day(since I live 2.5 hrs away) was 1st told ok then a manager Tom I believe said no. Then a sales man called and text me about he would hide the car and keys for me, that he is good at it. Next text was someone is looking at the car , ok they bought a dif one, I will re hide it.. Next text there are 6 people here looking at ur vehicle, it's a bidding war. I reply tell them it's sold, I tried to make a Dep on it and was told no tho, & I am going to buy it once I get there. Next text its sold.. Makes me wonder if they really had it, supposedly it was on the site for over 90 days & on the day I call for it 7 people are there for it & a bidding war.. After it was "sold" a friend of mine called dealer asking absame vehicle and they were told yes it's still available. I don't get a good feeling about the dealerships trust worthiness.

First saw the car on CG. Continued my research on Hyundai of America and KBB websites. On all 3 the car was listed for a certain price including the dealerships description of car. Contacted the dealer to discuss price was told by Anastasia I could only negotiate at the dealership. Tried to explain I was 99 miles away she said that’s their policy. She also told me that there was a $1295 reconditioning fee. I asked her why a car listed as CPO needed to be reconditioned. Anastasia referred me to her manage Kevin. He explained the listed price is the Pre CPO price I pointed out that’s not what is says on the other sites. He said we need to do that to get it listed as CPO. Classic old school bait and switch to get them in. Stay away from these guys.

Very responsive!

They responded to me. But truck sold before I could get there

very nice place honest

Good communication. Got the vehicle I wanted . Salesman was great!

They are awesome hopefully will do more business in the near future

They were prompt, helpful and courteous.

Very professional. Would recommend.

Great experience! Wonderful staff, very professional and personable at the same time. I highly recommend them if you are in the market for a new or used vehicle.

Bought a truck from them. Long drive from home but I got what I wanted. They were good.

They were helpful but i felt i wanted to purchase from a dealer closer to home.

I held my ground bargaining with dealership. I did purchase the vehicle

They responded quickly and the Internet Sales person was very nice. Good experience

It started off not so good, but it ended up great..

Contact was made each time I inquired

Great !

Excelent service

Dealer responded quickly. Did not like color of truck. There was no pressure to buy from salesman and sales manager.

Was not ready to get the price down, though on phone said very much negotiable

Prompt response, professional salesman listened to all discussions and was extremely helpful to complete the sale of the car. Would recommend to anyone looking looking for a car.

Responded

The car I made a 2 hour trip to look at and purchase was sold to weeks prior, even though I called to double check before I made the trip, they said it was a mistake they thought it was there and then tried to sell me a different vehicle, as if it wasn't a big deal. The car remained on the website for the week after and then I stopped checking the site, so it could have been on longer??

Very pleased with response. Sales person was very helpful. I did purchase the vehicle at a great price. Highly recommended!!!