Glanzmann Subaru

Poor-did not disclose vehicle was involved in accident in past until I went into dealership despite several calls and questions prior to my going there!!

Alex responded promptly...and worked with us to find a vehicle that met our needs. An excellent experience all around.

Nothing but nice sings to say

Very good experience, fast respond, willing to negotiate, the only reason I didn't buy the car there becouse of the distance.

Good experience

This dealership is 100% garbage!!!! They are SCAMMERS and advertise cars they do not have! I came from South Jersey and asked multiple times if the White 2019 ILX is still available up until my route there. I was told yes!!! Definitely! I stated multiple times I am not coming for anything else and I was coming from South Jersey. I was assured it was still available! Once I arrived they took my information and ran my credit WITHOUT MY PERMISSION!!! I asked to see the vehicle several times until finally the sales rep comes back with a bogus story!! These dealers need to be penalized for wasting people time and money and running credit without authorization!!! THE 2019 ACURA ILX IS STILLLLLLL LISTED ON THEIR SITE FOR SALE! STAY AWAY AND DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP!!!

Great group of guys at Glanzmann. Top notch from top to bottom. Straight forward & up front with everything. No last minute surprises & delivered on everything as promised! A++++++

Probably the best car buying experience of my life. No pressure, honest salesman. Thanks Bill!! See you again for our next car ❤

Great experience. Picking up my new Subaru tomorrow. This dealership is a hidden gem.

Friendly, responsive staff

The dealer was fine. CarGurus had a price on the car that was $8000 cheaper than what the dealer quoted me. Make sure you have the correct price on a car before advertising.

I'm pleased with the service I have received with these guys

Great

Excellent communication and service. There are no gimmicks or overbearing pressure I’ve experienced at other dealers. Very professional, straightforward and Sean made the entire process unbelievably easy. Highly recommend.

Great customer service

Great customer service was very prompt in returning my call

Awesome people

Dealer resond to questions same day.

The Dealer contacted me, but the car I was interested in sold.

Glanzmann Subaru is the best, Their representative Steve Horn was so kind and he helped me so much in getting this car. all these 5 star is for Steve Horn.

They are good responding about my inquiry. The only thing we don’t go there because it’s too far for me.

Was very professional and low pressure experience. Would recommend this dealership

Online salesman was good. When I got to the dealership, the in-person salesman clearly was not interested in what I wanted. After telling him my price range, he kept showing me cars 5-8 thousand more!!

the car sold before we could see it. Howver, all our questions were answered over the phone and we found them very responsive and helpful. Janine

Can’t say anything bad or good. I decided personally to look for a pre owned 2018 model. They didn’t do anything wrong

They were great!

Good experience.

Helpful and knowledgeable about car answered all my questions,was unable to make a deal with them but they put me in a place to make a deal with another dealer.

Dealer was prompt in getting back to me with information. I'm still searching for my vehicle but appreciate the prompt response.

The salesman was pushy, somewhat patronizing and offensive. I didn’t have a lot of time to spend on the test drive and appraisal and when I told him I’d need to leave by a certain time he gave me attitude (even though it had already been triple the amount of time the scheduler assured me it would take).

Very professional and helpful, not pushy like many other places

We traveled a little over three hours to come to this dealership to pick up the car we'd been looking for. They were very busy for a Saturday afternoon. Staff was attentive and we were asked several times if we needed anything while we waited to meet with the sales person. Eventually the salesman and then the finance person met with us and we completed the deal. The ride home was pure enjoyment and the car was perfect.

Everyone was pleasant and greeted me with a smile and hello. Just couldn’t come to a fair price on my trade in

Car was already sold, but very fast response! Pleased with their communication.

Contacted me promptly about the car I was interested in.

The dealer contacted me promptly. We met with the dealer and bought this vehicle. The vehicle was fully serviced prior to the sale. They also installed a new battery. The vehicle came with a three month, three thousand mile warranty. A good experience with the sales staff.

Got in contact with me as soon as possible. Service was Great. Took me no time at all to decide to purchase the car. Steve was a great guy and a pleasure!

Responded in a timely manner. Very helpful.

Greg Responded quick and is engaging. Answered all our calls quickly and works hard to get to the best deal.

Professional and curteous follow up. Appreciated the reminders without feeling pushed.

Dealer was accommodating to test drive and reviewing the car. No haggle pricing announcement was disappointing and I moved on.

They made the process easy and was very patient with me.

great experience. The salesman was knowledgeable, answered questions directly and helped us to feel comfortable with the purchase, especially since I hadn't bought a car in over 17 years.

Prompt response

They contacted me quickly.

Very nice experience but I decided to delay my purchase.

Excellent

Great dealer. Very helpful, did not visit dealership, but communication was excellent.

Painless

Friendly kind representative returned my inquiry information in a timely manner

they kept informed on the vechile until it was sold but again i was imformed

Even though the car was sold they were very nice and still tried to accommodate me

Everything went very smoothly. It has been great working with Steve Horn.

They were too far away but friendly.

Iverall It was pleasant experience. Salesman and sales manager were very professional and helpful.

Very helpful, although I did not purchase vehicle.

prompt response

The car I was interested in had been sold but they got back to me right away with some alternatives. Very prompt.

Excellent

Contacted me right away; I scheduled the test drive, then decided that I didn't want to purchase a 10 year old car, so I cancelled.

prompt response. seemed unwilling to "deal" when they learned I wasn't close by

We were told the car would be ready to view upon arrival and it wasn't. Also there were two big scratches down the side that they hadn't even tried to buff out. They spent a fews days buffing the scratches during which time we purchased the same used car from another dealer.

Dealer quoted very competitive internet price. Trade in was fair based on Edmunds and KBB. John Stiles was low key and very informative. Didn't have color on lot but found one that was arriving that had exact features we wanted. Bought a Subaru Outback.

Good

received immediate e-mail follow up initially and again after I visited the dealership.

Quick response! Provided additional requested information. Aimed to please.

Very prompt with responses and thorough with all car viewings. Both sales reps we sat down with were a pleasure to work with.

The car was not ready for me to drive when i got there after driving an hour to get there. They changed the appt to a different day, called me the night before to confirm then DID NOT call me the morning of my appt to let me know the car wasn't ready. Then they tried to sell me on a completely different car. And dealers wonder why people STILL do not trust car salesmen and dealerships. 2 thumbs down.

Drove from 2 hours to look at a car. Cash ready to go next day. They jerked me around to much. Told me they were to busy to sell me it ended selling to someone else and has yet told me. Car is no longer listed for sale

Steve was great from beginning to end

They got right back to me

Lot's of email & phone follow up, but the car I was initially interested in had been sold.

Very responsive to the email request sent through your site.

very good

Everybody was very nice

Responded to email quickly. Told me that the car which was still listed on their website and still is CarGurus (three days later) "had recently been sold". They suggested I might like two other vehicles that were not remotely similar to the one I had inquired about. It seemed like a bait and switch to me. Be careful dealing with them.

Great communication and informative.

This dealership tried many times to get in touch with me, and I was unable to respond. I would certainly say they were not pushy, they kept in touch, and were always polite in their emails.

Received a timely email from this dealer but "tone" of the email was unfriendly and they stated right up that they would not negotiate pricing, so I didn't bother to even go check out the car.

Good

good

Good comunication