Gettel Chrysler Jeep Dodge Ram

Everything was very smooth and professional.

They did a great job getting me the information I needed to make a decision.

Price advertised isn't what they charge you. $12,000 differece in actual price vs advertised price.

The people who I spoke with at this dealership were absolutely wonderful, especially Jason, who was my sales person and primary contact. However, they listed a truck at one price and then gave me a written quote $10,000 above the listed price. When I pointed this out and sent a screenshot of the listed price, they sent me an invoice that priced the truck somewhere between the price listed on CarGurus and the initial written quote. The same day they changed the advertised price of the truck on the CarGurus website to a higher price. The experience left me uncomfortable.

Joshua maine Was very knowledgeable courteous and very professional and helped me out to the best that he could. I would definitely recommend you guys and Josh going forward.

Responsive.

The poor sales guy was new. The sales manager was obviously taking advantage of that fact. The listed price on carguru was thousands of dollars less than what they offered it to me for. They said the listed price included discounts like financing and trade in ect. ect. Which I apparently didn't qualify for any said discounts. My price was $41k.

Very slow to respond to emails. Got no response from them after completing my finance application for a car. After e-mailing them again 5 days later, was told they could not sell me the car because of Florida laws that conflict with California laws in regard to vehicle registration and emissions testing. All the time communicating they never mention this until I wasted a credit application. Suppose I'll stay away from this dealer and Florida dealers in general since I've never heard such non-sense buying cars out-of-state from other states.

They contacted me fast snd they were professionals

Brandon was a fantastic sales person . Even though I did not purchase from them. He did everything possible in trying.

Big new dealer with the nicest staff. It took me months looking for a Jeep and they had the perfect one I was looking for. The most courteous staff of folks in a dealer. And I have visited many if the months leading up to my Jeep purchase here at Gettel in Punta Gorda. Very organized place. And they made me feel special. My situation made it difficult, yet they worked hard to make sure I was happy and helped me to get my deal go through. I couldn't happier with my new Jeep. Even my mother who came with spoke very well of them and spoke more of them than my Jeep. I defiantly recommend this dealer.

I bought a fully loaded 2017 Terrain SLT1 V6 from Gettel Chrysler Dodge Jeep Ram , that I wouldn’t have been able to buy new. They worked hard to get the deal I needed. Good people. I would definitely recommend to friends and family.

They are a RIP off. Added an additional close to $5,000.00 in fees from selling price. Will not negotiate. They said it was already priced under valued. BS..... Worse experience ever. Unfortunately I cant rate it with a half star.

Very bad experience. They ended up wanting to charge $1,000s more than the advertised price. Said the additional $s were for " dealer installed options" Would not recommend. Did not buy there.

Unpleasant transaction. Promised $50 gift certificate to drive 1.5 hr one way to fill out paperwork. Bought vehicle, then found out there is no spare proximity key ($200+). $25 gift certificate (only) after many email, text attempts, thanks to Keri. I have told them to give it to GM as he must need it more than me. Coupon for $500 off price listed online not applicable if you get finance assist $1000. But that is already included in online price and you will pay $1000 more is paying cash or other financing. Very poor to no communication from Salesman or GM. Shades of stereotype used car salesmen.

Very helpful responses from dealer.

They are relentless with their calling . I asked a simple question on line and have now received at least 50 calls by 4 different people .

Salesperson got in touch quickly.

Quick response and great prices

Excellent service. Thanks to car gurus and Gettel I found just the vehicle I was looking for

It was a great first time experience Anthony the sales man was very polite, helpful, and most of all let you look at vehicles without bugging you what a great future he has .Ryan the finance guy new his job great very helpful and had a sense of humor.Thank you guys again

I showed up for the appointment and was told the car had been transferred. “ Bait and Switch”. They could have contacted me about the situation prior to scheduled appointment. Haven’t heard from them since.

James was a perfect salesperson I was treated very nicely

Prompt professional follow up before during and after the test drive process, but we are weighing whether now is the right time for a new car..

Amazing

They responded promptly and did not want to work a cash deal with us for the car.

Brandon was a great guy and a pleasure to work

Very quick response, Very helpful

Good Correspondence but never visited in person or test drove any cars

The dealer was very responsive

Very pleasant respectful helpful would do it again Five star

This is a dealer I would definitely come back. They have a great costumer service.

They were very nice, but the car I drove to look at was sold during the trip down.. They were very nice, they had contacted me but I had already left the house.

I concur with several other of the reviews, this dealership advertises false prices. They required $2000 above listed price when I inquired about a vehicle and indicated I would be paying cash.

Great service!

Ask manager for best cash price and he replied with a price over 13k while the Jeep was listed for $11,994 plus over $800 dealer fee

Did a great job explaining the car

Friendly but car wasn’t what I was looking for.

Very friendly and no pressure

Advertise price was $11900 when got to the dealshiper a guy greeted and took us to the car told me it was in a deal with another couple but I could still test drive , I ask if the current price was $11900 he said well technically no , He asked if I was trading or finaincing I said no to both then that’s when the price kept changing and there was no deal to be made , if the car wasn’t for sale as advertised for $11900 ..... I left within a few minutes, the whole situation seemed shady ..... angie

Very helpful No pressure as so ever Very satisfied with them......

Quick to reply initially but needed Manager approval before discussing pricing, it's been over 24 hours, that is a long meeting the manager has been in. Would have driven down yesterday to purchase a vehicle had they responded.

quick response ..plan to visit dealership

My experience was shady all around. The finance guy added warranties I never agreed to. When I tried calling the manager he never returned my call so I had to make another trip back to have the warrenties taken off. I will not be recommending this dealership.

This dealership appears to be advertising lower vehicle prices on CarGurus, but their vehicles are $2,000 more than the listed price. You have to finance through them and trade in a vehicle in order to get the vehicle at the advertised price.

Car was advertised but not ready to be shown as I was told it had a recall and had to be run through the shop. We purchased another car.

They were very helpful, but unfortunately the car was out of my price range.

They contacted me while I was dealing on an identical truck at another dealer with almost half the mileage that theirs has and a better asking price. They wanted me to come in and talk. The other dealer gave me an offer that was hard to beat!! I gave them all the info from the other deal and still got the run around that they were working on it for me. Once again they wanted me to come in, I told them I didn't want to waist their time or mine. Either they couldn't beat the other deal or didn't want too, I'm going with the other dealer. From what I've read from other reviews this isn't anything new, shop around before you buy here, they are definitely Not the best deal around.

Fantastic service! Everyone was amazing and took great care of me!

Went on Saturday to look at the chargers and walked away in a brand new 2018 charger. Very pleased.

Kevin Casey was very helpful in meeting my expectations and finding the perfect deal for us. Our sales rep Blake Robinson went out if his way to ensure that our shopping experience was as smooth and hassle free as possible.

Replied swiftly

Van was only on the lot a few days when I replied and they would not Concider lowering the price now it’s a lot closer to the twenty five I told but the were quick to call and did respond Him when he called

Mateen was my associate and was terrible. She didnt check the car I was asking about to make sure it was actually a touring after asking her to do so 3 times. She just insisted I drive an hour and a half to come see it. When I called the user car manager he said she just made a mistake no apology and said he'd have the internet manager call me. He never did. Very disappointed with dealership for wasting my time.was ready to buy cash pay!

Absulotly terrible These clowns absolutly refused to give me an out the door price i emailed them a dozen times and they insisted i come into the dealership so they could smooth talk me and attempt to persuade me to spend more money on tire warrentes , gap insurance , extended warrentees and other gimmicks. Read the bottom fine print the price they advertise it is not the real price . The real price is at least $2000 more. I will never do business with these clowns again. And you will never ever get there advertised price You will walk out being coned and screwed out of money

Reasonable response time, but the out the door price and the listed price were nearly $6k apart. I understand fees and taxes, but come on. That is ridiculous.

Was promised they could help our situation. Drove hour to their location to find out the sales man new nothing about us or us coming even though we set a appt. They were unable to help us and we walked away with no car.

I purchased a new 2018 jeep JL from Gettel Jeep. I was very disappointed in the poor service immediately following my purchase. The salesperson, Barry did not return my calls or emails. It took us forever to get the promised $25 gift card for test driving a jeep. John, Finance Mgr. was high pressure to sell me an extended warranty policy. He said I had 3 days to cancel if I changed my mind. I called the next day and left message to cancel. I continued to call for days with no response. It finally did get canceled, but was too late to be removed from my already processed loan agreement with my bank. What a mess !!! I would never buy another vehicle from Gettel.

they went above & beyond to sell the car to me

Bethany at Gettel Chrysler Dodge Jeep Ram in Punta Gorda FL was really good at contacting me, answering my questions & helping me with my decision making. I was going to purchase the advertised vehicle from Gettel, however my husband purchased a new wrangler from a Jacksonville FL Jeep dealer. Thank you.

I received a generic email but nothing about the car of interest. Upon responding I was not interested in coming & talking but interested in info on that one car, I did not hear again. I find this w/ most dealers - that they want to get you in whether they really have that car or not. I live too far away from most of these dealers to "stop in".

Dealership contacted me right away and gave me all the information I needed.

I'm a very happy with the dealership. Got back to me the same day. Drove away with it two days later. Everyone was so nice. Had vehicle out and ready for test drive when I got there. Thanks Gettel. I would recommend them to anyone.

Very good dealer kept me up to date on all the current stock that they had also great communication would deal with them again

The salesman was very nice but the manager was very rude and he kept talking down to me like I didn't know what I was talking about and the dealer fees of $988 is a rip-off

they list the price and when you get there they say it is only if you have a trade in and finance the car.

I bought this 201 3 dodge dart sxt , salesman was so friendly and helpful, had a few problems with the car, the took car of the problem right away, great job guys!, I love my New car

Great price on a great SUV. The listing showed the wrong dealer location, and no phone number in the ad. Not sure if it is an issue with CarGurus or Gattel. Also, price was misleading. Price was $1k more because we didn't have a trade in.

Excellent!!

This is a good dealership! Although I bought a different car somewhere else, my experience with the salespeople at Gettel was a good one. They had the car I was interested in looking at ready and waiting upon my arrival. My salesperson, Russ Uebelacker, was very attentive to us and worked hard on our behalf to give us a good deal. I highly reccomend Gettel Chrysler Dodge Jeep RAM in Punta Gorda.

Found a suitable car thru CarGurus during the Christmas Break and contacted the dealer. Late in the day and was not able to make the 1 hour journey and offered to place a Deposit to hold the Vehicle until the next day and willing to pay full price. Salesperson guaranteed to keep the car until the next day. The car was sold within the same day and we were not informed that it was sold. Would have done the journey in vein and even had difficulty getting a firm answer when we called the salesperson. Salesperson denied we even offered a deposit, denied we were told they would reserve the car and very rude when we enquired why they did not phone to inform us the car was Sold therefore the Sales people are liars and not ethical and not the type of dealership I wand to do business with. We took the time to source a supposedly reputable dealer thru Cargurus and this was a fail. Waste of time dealing with Gettel - rather spend time sourcing a reputable dealer Managers no better

My salesman Red was very good and helped me find the right vehicle for my needs.In a few hours I was driving home in my 2016 Ford Focus at an affordable price. A nice car and the dealer people were very nice to deal with.

I was treated with respect and everyone did their best to make the experience a pleasure.

Very fast

Great service! Very knowledgeable salesman, who knows his trucks.

I would have bought my car from them if they had offered to come and pick me up as I do not have a car. Two other dealers did and I am buying my car from one of them.

We worked a deal with a terrific sales woman. Great truck, everything they said about it was accurate. We made a good deal and enjoyed working Eleuthera them.

I was very happy with my experience at Gettel treating me right at a great deal

Bethany Ollison was perfect. Knowledgeable of the vehicle in question and of their current inventory. Pleasant telephone manor. Great with follow up, forthright, consistent and thorough but not pushy.

I am very pleased with the purchase of the new vehicle. The salesman was very knowledgeable, helpful and personable. I was very comfortable when I left Gettel and knew I had made the right choice. Mr Wiley was very helpful and showed me a lot of the features with the U Connect system and that sold me even more. I would recommend anyone interest in a vehicle to go to Gettel, as they will work with you to meet your needs, no pressure or upsells.

Salesman James was excellent. He has followed through with everything we were promised. Unfortunately, be careful when you sit down with the finance manager, John. We left with almost $5000.00 of extras on a used vehicle like roadside assistance, service agreement, $3000.00 warranty. He never went over any of this and we were never even given any kind of paperwork explaining what any of it was. Partly our fault, but he completely distracted us with talking about everything but what we were signing. Didn't realize until we got home and looked at the contract did we realize what he had done!! He kept saying that the company that Gettel bought the dealer from in January used to rip off the elderly! Lol I know that was a lie as I had bought several vehicles from the previous dealer and had nothing but honest and excellent deals. I'm not elderly and GETTEL RIPPED ME OFF!! After going home and reading over the contract, I immediately called him and left a message. Of course, never got a call back. I then called the sales manager, Keith, and left him a message that I didn't get a call back from John, and could he call me. Still no call. I actually had to go back to the dealer. I was able to get my money back. BUYER BEWARE!! Make them go over each item on contract line by line (which is what an honest dealer does) before leaving!!

Nice folks. No hard sell. Nice cars!!

Filled out the application for the vehicle I found, scheduled a test drive & they sold the car! Awful service. Difficult to get in touch with anyone.

Found jeep on their web site. Contacted them. Ran carfax on jeep. States all okay. Last inspection approved by Palm Auto. Set up appt to look & test drive. Day of appt, get a call saying they wouldnt sell me the vehicle based on another look at it, but they have a 2004 in stock...I went into detail-I have a 2006, want Liberty. Upgrade to 2007, all good. But not to downgrade to 2004, for more money!!!! I said no thank you. Get a call saying after looking at 2004, they agree. Its nit in good selling shape. Then tried to get me into interview for a 2014 jeep for 21,000 dollars. I only was interested in the Jeep Liberty.

They contacted me by e-mail as I requested.

Didn't have the car I was looking for, but they were very helpful.

I highly recommend Palm and Ryan Suta my salesman for your next used car purchase! I purchased my car blindly and essentially over the phone as I found a great used car with low miles and all the bells and whistles on the internet. The vehicle was already priced very well and was advertised as "pre-inventory" pricing so they had not even posted pictures of the car online yet. This made Ryan's job more difficult as he had to explain the vehicle's condition and options to me over the phone, email and text. Ryan worked with me on all aspects throughout the process. We were able to work everything out over the phone as I had had to drive quite a long distance to Palm in order to finalize the purchase. I was nervous that either the vehicle would not be as described or that there would be some last minute issue... everything wound up exceeding or meeting my expectations. Congrats to Ryan and the entire Palm Used Car Team for being honest, ethical, fair and responsive! Save yourself a lot of hassle and get a great deal from Ryan and Palm even if that means having to drive a little further. It's worth it!

very disappointing, sales person didn't show and car was still in garage being fixed whenI showed for my appointment very unprofessional

Horrible. lied to us and wrote extra money into our paperwork thinking we wouldn't notice. Watch your back here.

Great

Good experience

This is the 4th vehicle I've purchased at this dealer always a positive experience

It was a good experience they treat you right my sales man me name is Junior very good person It's a good dealer

They do not honor what they post or say