Georgetown Auto Sales

We apologize the vehicle was not in as good of shape as you expected. We sell vehicles from $1995 all the way up to $60,000 +. We make all efforts to service our vehicles and fix any dash lights that are on, we will continue to better improve our service process so situations like this are minimized.

Thank you for your feedback. We always put the customer first and would never try to get you here at all costs and try to switch you. We are always honest and straight up.

Thank you for your 5 star review.

Thank you so much for your 5 star review.

Thank you for the kind words, come back and see us if you need anything!

I glad you were happy with our service! Hope to get to meet again and do business in the future.

Thank you for the great review and I hope to get to do business in the future! Hope all is well.

Thanks for the 5 star review!

Thank for the 5 star review!

Thank you for the 5 star review! If you ever need to buy, trade, or outright sell a vehicle we will do our best to help!

Thanks for the 5 star review!

Thank you for your kind words.

I hate that the one you were interested sold before you could look at it, but it happens sometimes. Hopefully next time you need a vehicle we can help better!

I hate to hear we did not have what you needed, but maybe next time we can help!

We will consider any trade in, I am not sure what the situation you are speaking of, sometimes we do tell customers with older trades they will come out better if they sell it themselves, also sometimes being upside down is a common issue, and certain vehicles such as 6.0 Ford Diesels or makes we know have known issues we will also not trade for at normal trade in numbers. I do not know the situation because without knowing your personal information I can't look it up to see. As far as the tires, sometimes vehicles are slow to be serviced since we are a high volume used car dealers with no ser

We will consider any trade in, I am not sure what the situation you are speaking of, sometimes we do tell customers with older trades they will come out better if they sell it themselves, also sometimes being upside down is a common issue, and certain vehicles such as 6.0 Ford Diesels or makes we know have known issues we will also not trade for at normal trade in numbers. I do not know the situation because without knowing your personal information I can't look it up to see. As far as the tires, sometimes vehicles are slow to be serviced since we are a high volume used car dealers with no service department, and sometimes the mechanic we use gets backed up, and the price gets lowered to or below our cost fairly quickly. Likely once the tires were replaced we adjusted the price accordingly. We allow anyone to take any vehicle to an outside mechanic before purchase. I wish we could make a deal with everyone, but it doesn't always work out that way. I wish you the best of luck in the future. Less ...

thank you for the kind review!

Thank you for the kind review!

Thank you for your review!

My name is Tyler Oliver and I am one of the owners of Georgetown Auto Sales. I was present and heard your dealings with Matt, and Don while you were here. I do apologize about the vehicle not being clean when you arrived. That is something I definitely will address with Matt. When customers make an appointment we try to make your experience feel like a VIP treatment, and we dropped the ball. The Nissan Pathfinder was sent to our mechanic and he has yet to have it back fixed. We were unaware it had issues and must have slipped through the cracks in our inspection and service process. Since we u

My name is Tyler Oliver and I am one of the owners of Georgetown Auto Sales. I was present and heard your dealings with Matt, and Don while you were here. I do apologize about the vehicle not being clean when you arrived. That is something I definitely will address with Matt. When customers make an appointment we try to make your experience feel like a VIP treatment, and we dropped the ball. The Nissan Pathfinder was sent to our mechanic and he has yet to have it back fixed. We were unaware it had issues and must have slipped through the cracks in our inspection and service process. Since we use an outside mechanic that isn’t employed by us, and we aren’t mechanics, it makes it tough sometimes. They are great people and awesome mechanics but sometimes things get missed and we try to address them at the time of sale if a problem arises. I certainly apologize for the vehicle not having batteries in the keys, the first I had heard of that was in your review. What should have happened is Matt should have hopped his butt in the vehicle and drove to advance auto parts and bought a couple $2 batteries. If I had known that I could have solved that problem very easily. Don did come up with the idea of adding a warranty on there and I quickly told him we could not do that either because the problem is pre existing and we cannot charge that to our warranty company. Don is a part time salesperson that helps on busy days and doesn’t know any better. I would have never let that happen to begin with. I believe I either spoke to you when you were leaving or told Don what to tell you. What we told you still holds true, we are trying to get the vehicle back fixed still but we can’t control how quick the mechanic we use gets them back to us. As far as Jax, our 11 month old Labrador retriever, most of our customers love him and it is a constant battle to get him trained to not jump. If you have ever had a young lab, you will understand that. Customers who don’t like dogs, or want them to not bother them probably won’t enjoy the experience as much as a dog lover, but if you would have told us we would have put him in his crate or took him outside. We spend more time in the dealership than we do at home, so Jax will remain a staff member at Georgetown Auto Sales. Lol I appreciate your feedback and will get with Matt and Don and continue to train them both, (both are new to our processes) and call my mechanic to see where we are as far as getting the vehicle back. We price our vehicles very competitive according to car gurus, and you drove from a ways away so I’d say you didn’t do that because we were priced too high. From my memory of it you said that was the cheapest and only platinum around. I apologize again for the areas we didn’t live up to our standards and this will be addressed with those employees. I do know the repair that is being done is a major one, so we likely won’t be selling it and taking it back to the auction. Again, sorry! We try our best to make everyone happy. Less ...

We try! We try to respond as fast as possible and do everything we can do earn everyone's business. Call us with any questions.

Our staff does a great job and it shows in our reviews. Thank you so much for sharing your experience and call us with any questions.

Thank you for the kind review. We try had to respond as fast as possible.

I appreciate your kind words. Please call us if you have any questions at all.

Thank you for the kind words! If you need anything feel free to reach out to us and we will help!

Great! Thanks for the kind words Kelsey.

Thanks for the kind words!

Thanks for the kind words. Call us with any questions.

We try hard to make it an easy process. Sometimes we can agree and sometimes we can't, but we can still be friends either way!

Thank you Mary, we try!

Im glad you are happy with your purchase. Thanks again

We try to respond as quick as possible. Thanks!

We appreciate your kind words!

Thank you for the kind words!

I apologize you feel we didn't respond back to you quick enough. Our process is to make a phone call, email, and or text until we make contact. We did that once on the first day from what you said. With over 300 leads a month and two salespeople, it can be hard to call everyone back every single day. Also, we don't want to bother or annoy our customers. We do not want to call you at dinner and try to sell you a vehicle. We also ask if this is a good time before starting our conversation when we call a customer. But, from our records, we emailed you twice on the 12th, had one inbound phone call

I apologize you feel we didn't respond back to you quick enough. Our process is to make a phone call, email, and or text until we make contact. We did that once on the first day from what you said. With over 300 leads a month and two salespeople, it can be hard to call everyone back every single day. Also, we don't want to bother or annoy our customers. We do not want to call you at dinner and try to sell you a vehicle. We also ask if this is a good time before starting our conversation when we call a customer. But, from our records, we emailed you twice on the 12th, had one inbound phone call from you on the 12th, and then called you on the 13th. You are correct that nobody called you on the 14th, which was yesterday. The assigned salesperson for you was sick yesterday and left early, so this is the reason why you weren't contacted again. You have to understand our goal is to sell vehicles, we were not ignoring you. I do apologize about not contacting you on the 3rd day after your initial inquiry. I will make sure to have someone contact you tomorrow first thing. Tyler Oliver, Owner of Georgetown Auto Sales Inc. Less ...

We try our best Randy! If you change your mind you know who to call!

Thank you Desiree!

Thanks for the kind words Kenneth!

Chris, sometimes we can't always beat everyones deal, but hey, we can still shake hands and be friends!

We were glad to accommodate you! Thanks for your business.

Thanks for the kind words Brian, let us know if you have any questions.

I appreciate your feedback, sometimes we don't come to an agreement but we can always still be friends!

Thank you, let us know if you have any questions.

Thank you for the kind words.

We are sorry that happened. Unfortunately when we sell so many, that happens. I hope everything is going well with you.

Thank you,for the kind review and positive words.

I am glad you had a good experience with us. Hope all is well.

Thanks for the kind words. Hopefully next time we can find a way for you to buy from us! Thanks for giving us the opportunity.

Thanks for the kind words and hope all is well.

Thanks for the positive review. Let us know if there is anything we can do for you.

We try to be as friendly and helpful as we can. Thanks again for the kind words.

Thank you for the kind words!

Thank you for the kind words. We do our best.

Thanks Nias, it was a pleasure dealing with you and your sister. Hope she loves her Camry. Any questions feel free to give me a call. Thanks

Thanks for the kind words Lee, we try our best to do everything we can for people. Thanks again.

Thanks again for your business, enjoy it!

Thank you for the kind words! If there is anything we can do for you let us know, thanks again for your business.

Thank you for the kind words, enjoy your XTS!

Thanks for the positive feedback! Enjoy your vehicle and call us with any questions.

Thank you for your business! Come back and see us.

Thank you for the kind words! Our sales team does their best to treat every customer with the utmost respect and professionalism.

We appreciate your feedback and the kind words. We certainly apologize that there was an issue with your Honda after the sale. As you said, with any pre owned there can be small issues we don't catch in our service process. We allow and encourage all of our customers to take any of our vehicles to a mechanic of their choice before purchase. I am glad everything is solved for you, if you have any other questions or concerns feel free to give us a call. Thanks again for your business.

Thank you for the kind words. Let us know if there is anything we can do to help.

Thank you for the kind words. Come back and see us!.