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Dealer Reviews

Based on 17 reviews
All reviews are verified visits to the dealer. – Learn More
oda755
Apr 1, 2026
Great people, answered all my questions, very professional
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Mar 4, 2026
The sales demo was awesome. If the vehicle is available next week, we may fly to Wisconsin to see it.
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Wardell
Nov 3, 2025
Dealership responded very quickly to answer questions about the Phaeton.
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Sep 28, 2025
Jake was very professional and knowledgeable. He was well versed sounded passionate about his business.
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Aug 14, 2025
Very helpful.
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Aug 5, 2025
Salesman was Jake GREAT Guy. We sealed the deal on July 24th. August 5th I'm still waiting for delivery.
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May 24, 2025
I made an appointment to see this the next day. I drove about two hours on the second day to the dealership to find out they took a down payment and sold it the day before. A phone call would've saved me 3 hours of driving for nothing.
3 of 3 people found this review helpful.
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May 28, 2025
Response from current dealership:
Hi Michael, thank you for your review. We take all reviews seriously and appreciate any and all feedback that can help us improve as a dealership. We called you the morning you were expected to arrive to inform you that the vehicle you were interested in had sold. I apologize for any inconveniences this may have caused, however we don't have any record of you visiting our dealership. I'd love to see if there isn't a way for us to come to a resolution, please give us a call when you can and ask for Jake. (262) 325-9019. Thank you, Michael!
They were very helpful
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Donald J
May 2, 2025
Working with Jake Bowers has been a blessing. Not having ever bought a car unseen he made this buying experience very comfortable and a positive experience!
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Feb 16, 2025
Dealer has had this car for over a yr, says it has several OBD codes, but will NOT respond to my request concerning what the indicated codes are on the OBD.
6 of 6 people found this review helpful.
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Jan 1, 2025
This dealer used an absurd obvious bait and switch tactic getting me into their business. On their description for financing, they purported that 10% DOWN on the purchase price would qualify a 9% loan. Then after running my credit and telling me my score was good in the 720-730 rang, they said their bank wanted 50% down! The car seriously needs new tires and something was wrong with the ABS and ABC sensors. Maybe it is only a battery needed. I was told that if I came up with 50% down and take the care with the bad tires and defects the might discount the cost about 600.00! The insulting story that I felt insulted my intelligence was when I was told the reason that they didn't replace the tires was to maintain an OEM status!
19 of 20 people found this review helpful.
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Dec 29, 2024
Submitted application and was reached out but only on the first day never contacted back again
9 of 9 people found this review helpful.
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Dec 30, 2024
Response from current dealership:
Hi Bobby, thank you for your review. We take all reviews seriously and appreciate any and all feedback that can help us improve as a dealership. We're glad to hear that you were communicated with the same day that you inquired about a car we have for sale. With arms-length transactions, your personal information is of the upmost importance to us. To ensure your personal data's security we utilize a secured phone line to discuss the details of the transaction, though our salesteam was not able to get through to you. I'd be happy to discuss your experience with the dealership, I'm sure we can co
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Randy
Dec 10, 2024
Good people
1 of 2 people found this review helpful.
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Nov 26, 2024
Prompt responses. Very friendly and overall would buy from again!
2 of 2 people found this review helpful.
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Nov 20, 2024
They get no stars cause even one star will be complementing them. I was told I’d get emailed an agreement so I can show my bank to see if we can move forward and never got the email. Even reply to see when was going to be sent out text message with Red and never got aThey get no stars cause even one star will be complementing them. I was told I’d get emailed a agreement so I can show my bank to see if we can move forward and never got the email. Even reply to see when was going to be sent out the text message with read and never got a reply so give Jason
6 of 6 people found this review helpful.
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Nov 21, 2024
Response from current dealership:
Hi Ramone.  We are sorry to hear our team didn't meet your expectations.  Financing a $6000 car can be difficult.  In particular with an arm's length transaction.  You had asked for a $1500 discount on this car and that was an offer we can't accept.  Thank you for your time and apologies the lack of communication.  Your feedback is noted and will be considered moving forward.
Chris
Oct 30, 2024
We bought the pickup. The dealer was helpful in showing the vehicle. The purchase and invoices were done through the mail. The dealer responded anytime I had questions. Just waiting for the transport and hopefully all meets my expectations.
4 of 4 people found this review helpful.
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Shawn
May 11, 2024
Trying to sell a car he does not have in inventory and has no idea when he will get it.
6 of 6 people found this review helpful.
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May 13, 2024
Response from current dealership:
Hi Shawn.  Thanks for commenting.  With a few more details I'd be happy to research some resolution for you.  We occasionally have cars that are at other locations having work done or possibly already sold online.  Let me know what vehicle you're interested in and I can contact you today.  My name is Jason and I can be reached at 262-749-0144.  Thanks Shawn.  I'm happy to help.
Mar 23, 2024
Great people and will to work with ya even after hours
2 of 2 people found this review helpful.
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Oct 6, 2023
Jake is awesome. I asked him to call me back after I had some time to think it over ,and he was gracious enough to give me the space and actually call me back on the date specified like I asked. Because of this I feel more confident in making a decision regarding the vehicle and I have a positive impression about Geneva Motor Cars. Thanks Jake!
3 of 3 people found this review helpful.
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May 18, 2023
Great experience with this dealer..
2 of 2 people found this review helpful.
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Feb 16, 2023
Car was amazing till the sales man I'm guessing he's the only one started getting cocky telling me I'm picky because I pointed out the bullet hole in the passenger door jam by the the lock and the back seat has a rip. Was in a minor fender bender front passenger turn signal was cracked , needs a passenger running light, and a power steering pump but they still wouldn't budge the lowest I got them to was 22,500 cash but I'm not a serious buyer I guess that's why it's still on the lot over 60 days
25 of 25 people found this review helpful.
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Nov 20, 2022
Responded right away...but didn't respond after a couple more questions..
12 of 12 people found this review helpful.
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Although the vehicle we went to look at didn't end up being the right one for us, the experience was still good. Salesman wasn't pushy and all their vehicles are very cool. Price's are fair I guess and they had a really cool white Bentley Coupe that was previously owned by Nicholas Cage inside their building
1 of 1 people found this review helpful.
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Ken
Oct 10, 2022
Great communication from the sales contact at the dealership. He answered all of my questions and I felt welcomed when I went to drive and inspect the car.
1 of 1 people found this review helpful.
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Aug 16, 2022
the sale person did not know much about the carbut pressed the only27k miles on it,I would of bought it but we found the rear seat was ripped open he didn't want to fix it or drop the price so we let this one go
8 of 8 people found this review helpful.
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Steve
Aug 4, 2022
Jake at the dealership was excellent to work with. We purchased this envoy thanks to CarGurus.
4 of 4 people found this review helpful.
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