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Today 7:00 AM - 6:00 PM (Closed now)
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Gene Messer Hyundai
About Us
Gene Messer Hyundai invites you to visit our Car dealership in Lubbock, TX. Our team members are standing by to provide you with some of the best deals near you on Hyundai Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Lubbock area's most trusted Hyundai dealers. ESPAÑOL Gene Messer Hyundai le invita a visitar nuestro concesionario de autos nuevos y usados en Lubbock, TX. Visítanos hoy para carros Hyundai y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Hyundai en el área Lubbock.
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Today 9:00 AM - 8:00 PM (Closed now)
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4025 West Loop 289
Lubbock, TX 79407
Our Amenities
- Coffee
- Bottled Water
- Soda
- Snacks
- WiFi
- Customer Lounge
Media
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
Learn More
Jan 27, 2026
I had a very positive experience with this dealership. Kristo was knowledgeable, respectful, and efficient. The process was straightforward with no pressure. I would definitely recommend them to family and friends.
They actual made us one of the nicest experiences in buying a car. They went out of their way to take care of me and never made me feel not wanted. Thank u Nathaniel
Jul 17, 2025
Response from current dealership:
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Apr 12, 2025
The dealer was trying to get me into a different car that had hail damage and not the one that I inquired about.
Apr 16, 2025
Response from current dealership:
Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at bcimino@GeneMesser.com so we can discuss this further.
Thank you,
Brendan Cimino
General Manager
Thank you,
Brendan Cimino
General Manager
Nov 18, 2024
Brennan and Anthony were Amazing. Best vehicle buying experience EVER
Nov 20, 2024
Response from current dealership:
Hi Johneneis, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Jul 30, 2024
They were very helpful and answered all my questions
Jul 30, 2024
Response from current dealership:
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Show older dealer reviews 27
Dec 9, 2023
Great response
Dec 12, 2023
Response from current dealership:
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Ayo the sales person was awesome! Very pleasant experience even tho I didn’t purchase the vehicle I’d refer him.
Oct 26, 2022
Response from current dealership:
We're glad to hear you had such an outstanding experience working with Ayo. We hope to see you again in the future.
Dealer contacted me quickly and answered any questions I had. We set up time for a test drive. There was a comfortable low (no) pressure sales vibe. I made an offer and we came to a fair price. The entire process was simple and no hassle. I wound up working with two sales reps, Nathaniel and Glen, this was due to me just dropping by unexpected. Both are great to work with.
Jun 27, 2022
Response from current dealership:
Thank you for the review! We are thrilled that you had a great car buying experience!
Apr 1, 2022
Very helpful and courteous.
Apr 5, 2022
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Jan 25, 2022
Good service
Jan 26, 2022
Response from current dealership:
Thank you for your positive review, Angel! We appreciate your business.
Aug 24, 2021
Response from current dealership:
Thank you for your kind words, we appreciate it!
I personally had a terrible experience. I was working with a Salesman all night and early the next morning. I am about 600 miles from the dealership and made that clear and also that I was prequalified. I sent him in all the things he requested taking a break from work to do so only for him to say at 3pm after we had communicated till closing the night before and the following morning that the car had been sold. Did he not mark it as closed? What type of professional experience was this? He asked for DL and Insurance so that we would only have to sign the paperwork when we got there for a call to say it was sold. I shall never do business with them. Would advise you if you chose to to ask them about hold money to be put down.
Feb 12, 2021
Response from current dealership:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.
Brendan Cimino
General Manager
bcimino@GeneMesser.com
Brendan Cimino
General Manager
bcimino@GeneMesser.com
Aug 1, 2020
I can happily recommend Glen and Javier to anyone looking for a car!
Aug 4, 2020
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Jun 30, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Very helpful. The heart of a teacher and not of a salesman is a trait I always look for and at Gene Messer Hyundai, they passed with flying colors in that capacity.
May 27, 2020
Response from current dealership:
Thank you, Scott, for your kind words! We thank you for your business and look forward to your next visit!
This company messed up the paperwork and had to spend my time explaining to them what they needed! While this was going on they sold the vehicle we were waiting to get loan approval on!!! They told us the loan was almost done, then we find out they sold the vehicle the day before!! If you buy from this dealership you need your head examined!!!
Jan 27, 2020
Response from current dealership:
James,
Thank you for your feedback about this because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?
Brendan Cimino
General Manager
bcimino@GeneMesser.com
Thank you for your feedback about this because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?
Brendan Cimino
General Manager
bcimino@GeneMesser.com
Oct 2, 2019
they were good
Oct 2, 2019
Response from current dealership:
Thanks Mikaylie!
May 13, 2019
Great people worked with me
May 16, 2019
Response from current dealership:
Thank you for your business, Kye!
Feb 28, 2019
Response from current dealership:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Jan 26, 2019
I was trying to replace my 2007 wrecked pick-up truck (mid-sized) with a like product. None was found with the same mileage and price range of my wrecked vehicle. I found the current vehicle (suv) with same mileage which was priced right. The salesman (Elijah) was so helpful. Had the vehicle detailed, filled with gas and oil changed then delivered the vehicle to my house. While here, Elijah programmed my wife and my phone to the car. He showed me how to scroll thru all programs featured on the vehicle. I was so pleased with all the help Elijah did with me. That all happened Tuesday, Jan. 22. Elijah called me today Sat. Jan. 26th around 10:30 checking with me to find out how the vehicle was performing. I have never had a salesman contact me after the deal was finalized. I felt so privileged to have this kind of service!
Jan 28, 2019
Response from current dealership:
Thank you Wesley for your kind words! We are so glad we were able to provide you with a satisfactory car-buying experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Dec 19, 2018
Great service & friendly sales personnel! They maintained communication throughout the process and were there to answer calls promptly. We would definitely consider buying from them again.
Dec 20, 2018
Response from current dealership:
Thank you Bus for your kind words! We thank you for your business and look forward to your next visit!
Sep 13, 2018
Matthew was very helpful. His customer service was superb. He went above and beyond to assist me. I like that he kept in contact with me.
Sep 13, 2018
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Aug 29, 2018
Very good
Aug 31, 2018
Response from current dealership:
Thank you for your inquiry!
Aug 2, 2018
No hassles no in between just me and salesman and very helpful
Aug 4, 2018
Response from current dealership:
Thank you for your inquiry, Joe!
May 18, 2018
I bought a car for my mother in law as a surprise, they e-mailed her to congratulate her before I was able to give her the car. That was frustrating.
May 21, 2018
Response from current dealership:
James,
Thank you for your feedback about the email, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?
Brendan Cimino
General Manager
bcimino@GeneMesser.com
Thank you for your feedback about the email, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?
Brendan Cimino
General Manager
bcimino@GeneMesser.com
Dec 15, 2017
Fast fair and a good deal. Loved the salesperson.
Dec 16, 2017
Response from current dealership:
Thank you Robert for the kind words! We look forward to your business with us again!
Jun 11, 2016
My salesman answers the phone, said " nope sorry I can't do anything for you" and hung up on me.
Jun 14, 2016
Response from current dealership:
Alisa, thank you for bringing this to my attention. I apologize for how you were treated on the phone and I would like an opportunity to fix this and to earn your business. Please contact me at 806.785.7853 ext 2315. I look forward to speaking with you.
Pace Bixler - General Manager
806.785.7853 ext 2315
pbixler@genemesser.com
Pace Bixler - General Manager
806.785.7853 ext 2315
pbixler@genemesser.com
Mar 6, 2016
Dealer didn't know anything about the
car, had a crack on the windshield & the
engine light was on & then they told me
they would call me about it later that day
when I left never heard anything back.
Mar 9, 2016
Response from current dealership:
Thank you for your feedback, I do apologize we did not get back with you on your concerns, because this should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at 806 785 7853 so I can learn more?
Jeremy Safran
Sales Manager.
Jeremy Safran
Sales Manager.
May 12, 2015
Great experience. Kris was not pushy as most salesmen are. He
was knowledgable and answered all my questions.
Mar 15, 2015
Fast response!!! And great service!
Feb 11, 2014
We bought this vehicle. After shopping all around town. We came
back to this vehicle. We felt it was the best deal of all. Cooper Besset
and Eddie Avila gave us an even better deal and lots of attention.
May 7, 2013
Salesman called I was just never able to get out there
