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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Jim
Mar 28, 2026
Excellent communication
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Mar 7, 2026
Did not purchase vehicle at this time. Staff & dealer are excellent but found a gar in New Jersey for less.
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Rick
Jan 10, 2026
Overall our experience Gault was positive. The buying experience was good and our sales rep was excellent (Rachel). Our only concern was the overall vehicle condition as we have become more familiar with the car after the purchase. Hopefully, these concerns will be taken care of through our warranty. Definitely, would buy through Gault again.
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Apr 17, 2024
Dealer responded and scheduled a showing later that day. Great dealership to work with.Loved the car Drove it home a few hrs later thanks to dealership helping me get my rental car back to Enterprise
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20
Jul 16, 2023
Upon showing interest in a preowned vehicle, I was immediately contacted with a warm welcome to the dealership! An appointment was setup to view and test drive the vehicle. Arriving for the appointment, I was greated immediately and welcomed by the most cheerful, sincere and respectful salesperson. The rest is history as I purchased the vehicle with all the bells and whistles demonstrated before I left. I would definitely encourage anyone to visit Gault and adk for Georges!!@
2 of 2 people found this review helpful.
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Jun 12, 2023
Excellent
1 of 1 people found this review helpful.
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John
May 16, 2023
Polite and helpful. Our truck is just not availablele.
1 of 1 people found this review helpful.
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Mar 3, 2021
Good customer service, were very prompt and ended up with a better deal upon arrival. Would recommend 5/5!!
1 of 1 people found this review helpful.
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Eli
Feb 28, 2021
One of the best choice in my life. My wife and I we are soo happy and glad we went to Gault Toyota. Also Frank Russo helped us a lot. What a nice person and the other workers there. Thank you Gault
1 of 1 people found this review helpful.
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Feb 2, 2021
Dealer helped with questions that I had. The truck was not exactly what I was looking for.
1 of 1 people found this review helpful.
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Nov 30, 2020
Didn't end up purchasing this vehicle because it wasn't the right fit for me, but the salesman showed me another that was perfect! Great service ... stayed in touch while we waited for financing to come through at our end, but didn't pressure. Jon, the salesman, was friendly, personable, and knowledgeable. This was a very positive buying experience.
1 of 1 people found this review helpful.
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5
Oct 9, 2020
Very professional ..I was looking for a Flex and they tried to find me one.
1 of 1 people found this review helpful.
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Oct 10, 2020
Response from current dealership:
Thanks for your positive comments, Francis. We look forward to working with you in the future.
Jul 28, 2020
Great experience with Gault Chevrolet. They worked with me on every step of the purchasing process. Would definitely go again in future and strongly recommend!
1 of 1 people found this review helpful.
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Jul 28, 2020
Response from current dealership:
Thank you so much for taking a moment to share your great experience. We look forward to your return in the future! Congratulations and happy driving!
Jul 13, 2020
Salesman was great. Truck did not fit our needs.
1 of 1 people found this review helpful.
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Jul 15, 2020
Response from current dealership:
Thank you for the feedback, Duane! We hope you'll consider us again in the future.
Jun 3, 2020
Poor service. Schedule appointment, car wasnt even on the lot. Never got to see it.
1 of 1 people found this review helpful.
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Jun 4, 2020
Response from current dealership:
Hi,

​I am concerned to learn about your overall negative impression and would like to better understand your feedback further. Please consider reaching out to me directly when you can find the chance.

​Best,
​Sean Mills  
Sean.Mills@GaultToyota.com
May 25, 2020
Great
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pat
Mar 29, 2020
Good. There auto response came quickly but not much follow up - I guess I was suppose to call them
1 of 1 people found this review helpful.
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Mar 31, 2020
Response from current dealership:
Hi Pat,

Thank you for your overall positive feedback. I'd like to better understand what happened and provide my assistance in anyway I can. Would you mind emailing me with your preferred contact details when you get the chance?

Best,

Sean Mills  
Sean.Mills@GaultToyota.com
Feb 15, 2020
Was very kind and responsive
1 of 1 people found this review helpful.
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Feb 17, 2020
Response from current dealership:
Thank you for the great review, Renee! We appreciate it!
Deb
Dec 23, 2019
The vehicle had been sold but they are going to be looking for one for me
1 of 1 people found this review helpful.
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Dec 26, 2019
Response from current dealership:
Thank you for the five-star review, Deb. Let us know if there is anything else we can help you with. We look forward to working with you again.
SANDRA
Dec 5, 2019
I purchased this vehicle for my granddaughter. They were very helpful and treated well. The vehicle was as described and we will definitely go back to this dealership.
1 of 1 people found this review helpful.
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Dec 6, 2019
Response from current dealership:
Sandra, Thank you for taking the time to share your car-buying experience with us! We hope your granddaughter continues to love her brand new ride, and we look forward to taking care of any of her auto needs for years to come.
Jul 23, 2019
Great experience
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Jul 24, 2019
Response from current dealership:
Thank you for the positive feedback! We are happy to know that your experience with us went great and we hope to see you again soon!
Virginia
May 13, 2019
Scott Kelley went above and beyond to help us. Thank you, Scott!
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May 17, 2019
Response from current dealership:
Virginia, thank you for the positive feedback! It is wonderful to know that Scott provided great customer service and we hope that you will visit us again soon!
Molly
May 1, 2019
The price they have listed on this site was $3k less than the actual price when I arrived to test drive the car. I drove four hours and it was a total waste of my time because of either a serious mistake or a bait and switch. However the salesman was very nice, but the manager did not seem to care, he was too busy texting.
7 of 7 people found this review helpful.
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Mar 24, 2019
Gault Auto contacted me promptly about the Tundra I was interested in. We could not agree on a price & I have since bought elsewhere.
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Mar 27, 2019
Response from current dealership:
Thank you for the positive review and rating! We are happy to know that our staff contacted you promptly about the Tundra you were interested in. We hope that you will continue to contact us in the future!
Joseph
Mar 2, 2019
Very quick response. Although I didn't get the car they were very helpful and professional. Margaret at Gault was very quick and professional.
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Mar 4, 2019
Response from current dealership:
Joseph, thank you for the 5-star rating and great review! We are happy to know that your experience with us went well and that our staff was helpful and professional, especially Margaret. We hope that you will visit us again soon!
Feb 20, 2019
They continue to stay in touch but the vehicle is no longer available
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Feb 20, 2019
Response from current dealership:
Thank you for your review! We appreciate it very much.
James
Jan 31, 2019
Very helpful
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Jan 31, 2019
Response from current dealership:
James, we appreciate the awesome review. Thanks so much for sharing!
G
Jan 15, 2019
Pleasant, not “pushy” informative
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Jan 16, 2019
Response from current dealership:
Thank you for the review! We hope you will come back and see us again in the future.
Erik
Nov 29, 2018
Great!
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Nov 30, 2018
Response from current dealership:
Thank you, Erik! Please let us know if we can do anything else.
EVELYN
Nov 8, 2018
The dealership contacted me right away, and offered to help me find the car I was looking for. They were friendly. Not pushy.
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Nov 8, 2018
Response from current dealership:
Thank you for reviewing us, Evelyn! Let us know if we can help you with anything in the future!
Oct 22, 2018
All the way around this is a great dealership. Friendly, prompt and easy to work with. I would definitely buy from them again
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Oct 22, 2018
Response from current dealership:
Thank you for sharing your experience! We hope you will come back to us for your next buying experience. Remember, we're always here for you!
Brett
Oct 22, 2018
Very professional and willing to help me out with this.
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Oct 22, 2018
Response from current dealership:
Thank you for sharing, Brett! Let us know if we can help with anything in the future!
Aug 23, 2018
Answered fast
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Aug 25, 2018
Response from current dealership:
Thank you for your rating! We appreciate you taking the time to leave us your positive feedback! We hope that you will continue to visit us in the near future! Have a good day!
Aug 4, 2018
Very curtious
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Aug 6, 2018
Response from current dealership:
Hi Sean,

Thank you for your feedback! Please let us know if we can do anything else.
Kate
Jun 8, 2018
Ryan at Gault Auto has been extremely helpful with quick responses and has done everything he can to get us into the car we want that works within our budget range. Highly recommend Ryan Burts to anyone shopping for new vehicle!
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Jun 19, 2018
Response from current dealership:
Hi Kate,

Thank you for sharing your recommendation for Ryan and your experience with us!
May 27, 2018
.Ended up buying this truck, rides and tows great
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May 29, 2018
Response from current dealership:
Thank you so much for the five-star review! We're thrilled to learn that you are enjoying your truck. Come back anytime if you need anything else in the future.
Mark
May 7, 2018
They were responsive to my online questions but I never made down as I found a vehicle before I got there.
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Apr 10, 2018
seem helpful and answered questions
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Timothy
Feb 14, 2018
I would love to have that smart car but you don’t have it anymore 5
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Tim
Oct 31, 2017
Excellent No hassle dealership that will work you to get the best price for your trade and purchase!
1 of 1 people found this review helpful.
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Nov 6, 2017
Response from current dealership:
We're certainly glad that you think so, Tim, thank you for your review! We're proud of our hassle-free process and look forward to working with you again in the future!
Oct 7, 2017
They are looking for a vehicle for me. They have been great.
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Oct 8, 2017
Response from current dealership:
Thanks for choosing us for your buying needs. We're glad the team continues to provide a great experience as they search for your vehicle. Don't hesitate to contact us if you have questions.
Charles
Sep 26, 2017
Quick and helpful.
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Oct 4, 2017
Response from current dealership:
Thanks, Charles!  We're glad to hear that you enjoyed your visit.  We hope to see you again!
Darrell
Sep 21, 2017
I can't say enough great things about our experience with Gault BMW. We were contacted by Rick Sleeper, who was very professional and welcoming. Rick worked with us to agree on a price, and after we drove 5 hours from home, Rick promptly picked us up at the car rental drop-off continuing to display a friendly, courteous and overall helpful demeanor. The whole experience with Rick and the Gault BMW family was a pleasure, and we recommend them to anyone even if you have to drive 5 hours, it is well worth it! Thanks again!
1 of 1 people found this review helpful.
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Sep 22, 2017
Response from current dealership:
We're glad to hear Rick provided you with a five-star experience that was worthwhile, Darrell! It's always our goal to get you the best of the best from purchase to pricing. Thanks for coming in and we hope to see you again!
Phil
May 6, 2017
Gault, and especially Bogey, exceeded all expectations I had throughout my purchase of our vehicle. They completely dispelled all preconceived notions of online car shopping. Everything they told me on the phone was exactly what I found once making the 6 hour drive to see the car. Best of all they were there for me 110% after the purchase. I can't say enough about how the whole organization treated us. Thank you!!
1 of 1 people found this review helpful.
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May 8, 2017
Response from current dealership:
Thank you for leaving a wonderful review, Phil! We are thrilled to hear Gault and Bogey went above and beyond to provide you with a fantastic experience. We'll be sure to pass along your kind words to them. Should you need any further assistance, please feel free to reach out to us. We are always happy to help and look forward to seeing you again in the future.
Apr 5, 2017
Quick to respond. Must have quality cars because they sold car before I was able to get time to test drive it
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Apr 8, 2017
Response from current dealership:
We greatly appreciate your feedback. We are pleased that our quick response impressed you. We are sorry that your experience with us was not completely up to our high standards. Please send us your contact information so that we can work to resolve any issues.
Sean Mills, Sean.Mills@GaultToyota.com
Kiki
Mar 2, 2017
Excellent dealership to work with. Fair with negotiations and excellent with service and delivery. I would do business with them again.
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Mar 9, 2017
Response from current dealership:
Kiki, thanks for your review and your business!  We're happy to hear that you enjoyed your experience with us.  We look forward to seeing you again!
Mark
Jan 21, 2017
Very straight forward , military type service, sign and drive, not much interaction with anyone other than the salesman, good experience though.
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Jan 30, 2017
Response from current dealership:
Thank you for your review, Mark!  We're glad that you had a good experience with us.  It sounds like we need to work on our people skills, however - we'll pass along your feedback to our management team.  We appreciate your business, please let us know if there's anything else we can do for you!
Steve
Nov 20, 2016
The salesperson responded quickly but the vehicle was already sold. Asked me to contact them if there was anything else I was interested in.
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Nov 24, 2016
Response from current dealership:
Hi, Steve! Thank you for sharing your experience with us. Please feel free to reach out to us should you ever need anything. We appreciate your business and look forward to seeing you.
Jennifer
Aug 8, 2016
The dealership was very accommodating. I got a great car for a good price. My dealer Ronnie Harrington was a gem. He took care of everything that needed to be done quickly.
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Aug 10, 2016
Response from current dealership:
Jennifer, thank you for your review!  We're delighted to hear that we were able to provide you with great service.  We're proud of the great work Ronnie does - we'll be sure to pass along your kind words.  Congratulations on your new car, please let us know if we can be of help in the future!
Chad
Jun 9, 2016
Quick response to emails and phone calls. Very professional and kept me up to date with the car.
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Jul 7, 2016
Response from current dealership:
Thank you for leaving a great review, Chad. It was our pleasure to provide you with a pleasant experience. Please feel free to let us know if there is anything we can do for you.
John
May 17, 2016
Responded back in a timely manner
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Jul 7, 2016
Response from current dealership:
Thanks for leaving a great review, John! We appreciate your business and hope to see you again in the future.
Mar 30, 2016
Great experience !!!! bought the car !!!!
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Apr 4, 2016
Response from current dealership:
Congratulations on your new car, Tonya! We are very happy to hear you had an excellent experience with our team. We appreciate your business and enjoy your new car out on the open roads!
Tommy
Mar 29, 2016
Great response. I should have gotten in to see the car after the girl gave me a monthly payment that I liked. She called me the next day to say it was sold to another guest. Disappointed I waited. I am watching for another car like this to become available. This time I won't delay getting in to buy it!
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Apr 4, 2016
Response from current dealership:
Thank you for the review, Tommy! We are happy to hear you had a pleasant experience with our team. We appreciate your business and look forward to seeing you again in the future.
David
Mar 19, 2016
Very helpful. They're pros!
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Mar 25, 2016
Response from current dealership:
Thank you for the kind words, David! Please feel free to let us know if there is anything we can do for you and we hope to see you again in the future.
Donald
Feb 13, 2016
Responded quickly and everyone I dealt with was courteous & helpful. excellent experience.
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Donald
Feb 4, 2016
excellent seller could not be happier with the buying experience
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Aunt D.
Jan 24, 2016
Was contacted but no room to negotiate prices. Advised what I was looking for but heard nothing back.
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LISA
Jan 21, 2016
Excellent
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Kenneth
Jan 5, 2016
Did NOT answer the questions I posed
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Kalia
Nov 29, 2015
Responded on time, and was friendly.
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matt
Oct 19, 2015
I had some repair issues with the truck and they have been very cooperative in settling the issues.
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Jul 29, 2015
Dealership was 90+ miles away. Dealer took particular care to keep us informed of status of car so we would not make the long drive for nothing. Very much appreciated.
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Jim
Jul 2, 2015
Dealer did respond, unfortunately I was too late and car was already sold. Not dealers fault that they had the car priced right to sell.
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John
Jun 18, 2015
over priced. Just a fair deal.
2 of 2 people found this review helpful.
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CHARLES
Jun 18, 2015
Very good experience.
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STEVEN
Jun 10, 2015
All information was done by e-mail, and we chose not to look at the truck; because it was out of our price range.
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Lonnie
May 22, 2015
although dealer rep was friendly and kept communication open, when i got there, after driving over 100 miles, i felt like i knew more about the vehicle than the salesperson did. he appeared distracted and uninformed. the vehicle had rust allover the undercarriage and frame. not as pictured at all. nice dealership, poor representative...
1 of 1 people found this review helpful.
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Roy
May 21, 2015
Very Helpful Salemaen - for mu questions
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May 1, 2015
Responded within 24 hours. However, the vehicle had been sold.
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Steve
Apr 20, 2015
Sold truck before I could see it
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Susan
Mar 17, 2015
Dealer responded to my inquiry, kept in touch, and I purchased a car. They made the entire experience painless.
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Ken
Mar 15, 2015
Responded quickly. They didn't have what I needed though.
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mario
Mar 9, 2015
Hi, didn't speak with them personally but they try to contact me many times, unfortunately something come up and I could not go ahead with my plans
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Feb 6, 2015
answered my questions promptly
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ken
Jan 28, 2015
They got back to me very fast but I bought a new car before I was able to get to Endicott from Ithaca
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Melissa
Jan 17, 2015
This dealer contacted me back in minutes!! I'm impressed!!
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Karl
Dec 17, 2014
Nice folks to deal with. Ended up purchasing the Expedition, and am very happy with it.
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Michael
Nov 13, 2014
Quick responds. Car was already sold but bought another one from them.
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Thomas
Sep 21, 2014
Responded by email, and did not have what we wanted in the Captiva.
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Phil
Sep 2, 2014
Ryan was the best!!!
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Scott
Jul 9, 2014
Sales people returned calls quickly. Unfortunately, the truck I was interested in was sold before I could make the trip up to NY from Pa. I would not hesitate to contact this dealer again.
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Jerry
May 9, 2014
I have shopped at a few other of the Toyota dealers in the area and I can say Gault Toyota is by far the best. The way they took there time with me. There not pushy like the other dealers. I also got the best trade in value and there showroom is amazing. If your looking for a new Toyota or PreOwned vehicle you owe it to yourself to give them a chance. Talk about hassel free buying.
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Lenore
Apr 27, 2014
This is far and away the best experience I've had with a dealership. The salesperson, Jessica, was not at all pushy, and simply found me the car I was looking for. It was more like making a friendship than being at a dealer (I never thought I would say this about a dealership) She was knowledgeable, hard working, organized and best of all a person. I ended up at Gault (an hour away) bc of cargurus-and bc I avoid-like the plague-the Toyota dealership near me. Gault was great. I can't say enough good things about my experience there. I will absolutely buy my next car there.
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Jamie
Mar 4, 2014
An amazing experience with a group of professionals! Not only is the dealership itself a beautiful space, but each and every person there is personable and wonderful to work with. They were more than patient with my two little children, going so far as to get them balloons and play with them as they got bored through the buying process, but each person there went out of their way to do their job not just completely, but above board in all regards. Wonderful experience.
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Ken
Jul 8, 2012
Very helpful. Bought my new truck there
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