Galaxy Auto Sale

My experience with Galaxy Auto was great. Johnny was really helpful when I was asking about the vehicle. When I went to see the car Johnny allowed me to drive the car solo which was very cool to me. Most dealers don't allow you to do that. Johnny was very confident in the Mercedes he was selling me knowing everything that was done to the car. The staff overall was very friendly and helpful to me during the transaction of purchasing the vehicle. I must say if I need another car and he has what I'm looking for I will drive that hour and thirty to get it for sure!! Thanks Guys!!

He contacted me numerous of times, definitely reached out , very nice guy and place

Dealer was friendly and helpful. Kinda small variety of vehicles to choose from.

Responded quickly, courteous and very helpful answered all my questions..

Jessica and Adam were very friendly, no pushy sales tactics, and had me in and out under 30 minutes. Would highly recommend galaxy auto sales!

Great customer service. Will do business with them in the future

The dealer contacted me the next day via email concerning the vehicle. The dealer was very friendly and helpful!

Great place

Tried to get a $500 non-refundable holding fee and didn’t tell me they already sold the car I wanted.

The call was informative. Thank you much and looking forward to doing some business in the near future.

Awesome dealership. Didn’t feel pressured at all to purchase. Test drive car without any problems and they were quick to settle on a price. I would recommend dealer.

Great communication

It was a good experience.

Good

Ben was kind and responsive. He was honest also about limitations on price, and although we didn't purchase their car, I would recommend them to others without hesitation.

Awesome dealer

Very friendly and helpful

Ben Omar, "Mo'", and the rest of the guys at Galaxy Auto Sales were so helpful and responsive. They were totally available, yet they didn't hover. They let us look and then answered questions. Without getting into the weeds, we asked about a particular observation and they went above and beyond to amswr the question AND it cost them money. They made the car right even though we didn't buy the car for another WEEK. I could say more but these folks are first rate and I'd recommend them to my own mother. Btw, bought the car and it is outstanding.

Great customer service

Ben is a good dude. He reached out to me and even stayed later then operating hours for me to check the vehicle out.

The team at Galaxy are straight forward a real pleasure to deal with for a no hassle buying experience. Sam is great and will answer all your questions honestly the first time everytime.

Car was exactly as described. Ben was a great salesperson. Had the car for a week and it’s perfect. Five stars

They responded very quickly to my inquiry and when I went to the dealership, they were extremely nice. Although I didn't purchase a car from them, I had a great experience!

Best car buying experience we’ve had among the last 3 cars we’ve purchased. Would shop here again.

Although I didn’t buy this vehicle, owner was kind and thorough. I would easily consider this dealership for next purchase.

Adam, General Manager is really nice.

Good experience, I didn't buy the vehicle I contacted them about but did purchase a different one. The staff was friendly and courteous. Everything was taken care of in a timely and efficient manner.

Very helpful. Friendly.

Was a little irritated that it took 3 attempts to finance the car but all in all it got done and I love it

Dealer was very polite, and helpful. Made me feel very comfortable.

contacted me immediately

Purchased the van here. Great people to deal with, great experience,. Thanks...

Had a very good experience with this dealership. Found my Mustang Convertible on CarGurus and very pleased with the over all experience. Saved time and money.

Got back to me on a day and was very helpful

Very helpful. A few things needed to be fixed on the vehicle and they we fast to get them fixed.

Dealer contacted me same day, was very helpful and informative, but we found a different vehicle.

I was contacted in a timely manner. I found a truck closer, to my house. Thank you. Mark

Responded quickly

I purchased this car for my son. Johnathan was our sales person and he worked well with us. We had to drive up from Charlotte and they stayed open a little past time helping to close the deal. There were a few issues with the car that they promised to help resolve, including one on the home trip to Charlotte we did not see coming. I contacted them and they immediately worked with me to correct. Adam is the manager and he was also quite helpful. Bottom line - Son loves car, and I would certainly go back to Galaxy for a car!

Very friendly thanks

I was able to get the car I wanted for a very reasonable price with zero hassle. Jonathan was very helpful throughout the process. Next time any of my friends need a car, I'm sending them to Galaxy and telling them to ask for Jonathan.

A little bit confusing on how this dealer does business. Talk to one person who deals with the internet sales. Called and talk to another person which left a message for the person I had originally talked to. Then talk to a third person claiming there were two person I need to talk to. However didn't know my name and made me feel very uncomfortable. Tried to discount the original person I talk to. The third person made me feel very uncomfortable and that I should be talking to them and no one else. Have not heard back from this company. However if I can get ahold of the first person I talked to I might do business with them. The third person not so much. The third person needs to work on people skills. Overall the first two people were very nice period and professional.

The dealer responded very quickly to my inquiry and I did visit them. Jonathan was polite and friendly. The vehicle I was interested in was available. After the test of several vehicles my friend and I decided to look at other options because of my budget constraints. I would consider doing business with galaxy in the future.

Experience was very good through communication over the phone and through messaging via email. Sent the carfax. When we got there the salesman was Carfax. We test drove the car and decided we wanted it. Somehow the price changed between the night before and that morning. Putting the car out of our range due to doc fees, taxes ect. At that point our whole perception sort of of changed. Did feel like there was dishonesty there. I even showed a screenshot of car with price for proof. So 3 hour trip there and back wasted. We were then shown another vehicle that was about to be test driven but the power steering pump was broken. Overall I would give my experience a 5/10. Started off as a 10/10

Jonathan is very helpful and knowledgeable. They work to get the deal you need done.

Quick response

The most useful reviews touch on how responsive the dealer was and whether or not they got back to you quickly. They responded promptly and with purpose. Did you feel like the dealer listened to you and met your needs? Were you treated fairly? Yes they were able to meet all of are needs for this car, They offered us chocolate pudding and coffee If you bought a car, did they make the process easy? Did you feel a lot of pressure for upsells? We bought the car, They stayed a hour later to make sure we got a chance to see the car, And the upsale was included in the price

Worked with Jonathan, he’s a hard worker although it did feel like at times he wasn’t listening and was just trying to sale me a car. I’m not sure if he was going the extra mile for me or for his paycheck. Car lot had some pretty nice cars. This one needs the breaks fixed , the trunk (Frabic that leads to the tire) needs to be replaced, tires need to be replaced, and passenger’s side front wheel needs another slot.

Still working with Jonathan; but I'm very confident that he'll get the deal done!

Very nice people. This was a nice vehicle. Had a lot of options on lot. Had I not found one with lower miles in the same price range we would have purchased here.

They were prompt to respond, unfortunately the car was sold

I searched the internet, etc., for hours and finally found Galaxy Auto. I saw a great deal on a vehicle i was interested in through Galaxy Auto and I e-mailed/called and left a nessage. Karim Gomez responded almost immediatly and we set up a time for me to come by. It was this kind of attention to detail and kindness that really impressed me about his salesmanship and Galaxy Auto. I am very satisfied with my 2007 Mercury Mariner and I highly recommend Karim and Galaxy Auto for your next used car. Great work Galaxy Auto!

Honest and great people! I would do business again!

Quick Reponse time, Dealers are Helpful and Courteous Provided all requested Information & allowed time for me to make an informed decision for my Purchase. I'm very pleased and Recommend

Be aware when buying any vehicle at this dealership. Before you buy always do your homework and have a good mechanic check the car for potential problems.I was interested in a 2003 RAV4 at this dealership so I did an visual inspection of the car. I found a crack in the engine area, a previous owner had put a strong sealing bond glue to fix the problem but the glue had begun to separate.I saw a dent underneath the car but it did not appear to be a major problem.I still liked the RAV so I test drove it and took it to a Toyota dealership in Apex to get it checked out. They found the rack and pinion leaking,the car doors would lock by themselves with the key still in the ignition; I got locked out of the car while test driving it.The Toyota mechanic said based on the crack and dent the car had sustained some frame damage at some point and recommended the car be checked out by a body shop. With all the problems the car had they lowered the price 700 dollars. The asking price of the car was 4999. I walked away and thought I should write a review to help to save some people for getting taken. With all these issue I can't believe they are still trying to sell the RAV4 for 4999. I really truly hope this review helps someone and God Bless you all.

Be very skeptical of the cars here! I test drove the car and after 1/4 mile, everything went haywire! It seemed like the car had major electrical problems and the engine was running very rough. Maybe a fluke, but i just left!

I went to look at two different vehicles at Galaxy. When I arrived my wife and kids and I were greeted promptly and with a friendly smile. After looking at the cars we were able to look at we were about to leave when we saw a white BMW convertible at the end. My family and I fell in love, so we did the paperwork and bought the car. Shortly after driving a few miles down the road the check engine soon light came on. Oh no I thought, I got taken was my first thought. So we went back to Galaxy and asked for Adam who is the owner. He quickly went out with me to check the problem. He immediately assured me he would get the car fixed for it was reading a bad sensor code. Now mind you this was on a Friday late afternoon so we both knew I would not get my new car until possibly Monday. As my family and I were a little disappointed we were unable to drive the new car home we just prayed that Adam was going to take care of me and the car. Well skipping forward passed all the nervousness over the weekend, Adam and I spoke on Monday assuring me once again he was going to take care of me and the car. It was not yet ready but they had found the issue and he told me they were going to fix it and not charge me a thing. Still nervous I said ok and waited. Finally Tuesday morning Adam called me just as he promised and gave me the great news. It was done and fixed and boy was it ever, the car runs great my family and I couldn't be happier with the new car. Now I want to tell you the experience, the professionalism and the direct approach of making sure your taken care of and not left hanging high and dry is just the kind of service to expect at Galaxy Auto sales. I highly recommend going there, the best top notch service you will find no where else but at Galaxy Auto.