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Dealer Reviews

Based on 6 reviews
All reviews are verified visits to the dealer. – Learn More
Shaquille
Dec 30, 2025
Very good I recommend them
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Nov 11, 2025
Great customer service!
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May 13, 2025
in and out fast, straight to the point. Good service
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Randy
Mar 14, 2025
Awesome people to deal with
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Feb 2, 2025
Awesome experience. Even with all my insurance issues.
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Sep 5, 2024
Awesome! Scott made everything super simple, and the vehicle is beautiful. Everything was quick and efficient. I only wish they were closer to me so I could get my routine maintenance done there! I will return here based on customer service and the overall purchasing experience. Thanks, Scott!
1 of 1 people found this review helpful.
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DeAnn
Mar 29, 2024
excellent communications with out being pushy!
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Dec 3, 2023
comfortable and relaxing experience our salesman todd was very friendly and courteous explained everything to us with complete detail and never forced or pressured us into a sale we felt very comfortable talking with him
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Oct 25, 2023
This dealership made everything so simple. I did not end up buying this vehicle because it ended up not having the room I needed for my children but they were quick to find me other options. They also did not pressure me into anything!! Thats a huge deal for myself!
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Jeffrey
Oct 14, 2023
The salesperson was most helpful. He made the entire process simple,easy and was fantastic to work with. After my test drive,they addressed and repaired any issues I had with the car. They seamlessly handled all the paperwork. I would highly recommend anyone looking for a car to go there
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Mar 10, 2023
Good service
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Apr 3, 2023
Response from current dealership:
Thank you so much for this 5-star review!  We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
Erika
Feb 19, 2022
Quick response from Galaxy. Thorough, kind and patient with my questions.
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Chloe
Jan 28, 2022
Love my new car
0 of 1 people found this review helpful.
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Jan 18, 2022
Very satisfied. Joe handled everything so smoothly and professionally. I would most definitely recommend to a friend!!
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Randy
Jul 29, 2021
Great service!
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5
Apr 20, 2021
Sold a van right from underneath me. Had a deal worked out that required me to get rid of my current vehicle elsewhere because they weren't aggressive on a trade. Now I'm without a trade-in or a new car. Look elsewhere! The sales rep left for the day and they sold the van. They aren't even sure what's going on at a small dealership with limited people.
2 of 2 people found this review helpful.
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Mar 26, 2021
They don't deal with Westlake but cars show from them I was told they don't participate with Westlake but their cars are on carguru I pressed for only dealership who deal with Westlake and cars from them pop up
0 of 3 people found this review helpful.
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Jan 3, 2021
Great experience
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Jeanne
Dec 2, 2020
They were excellent to work with. I was treated very well. Highly recommend them. And they price their cars to sell
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Ron
Dec 2, 2020
Very fast to reply
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Oct 16, 2020
Adam and Scott were both great to work with. Easy going, hassle free experience. I highly recommend Galaxy, and would purchase from them again in the future.
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Aug 29, 2020
Nice dealer nice cars ..............
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Jon
Jul 28, 2020
Great group of people. Helpful and courteous. Wonderful experience. Very happy with my purchase and how thurogh they are
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Jul 2, 2020
Called and spoke with a lady that told me to come down a hour before closing and I asked if it was ok cause I was driving from Tonawanda. Once I got there a (½hr before closing) a salesman tells me that they were closed ! I wasn't very happy driving out there after a 12hr work day ‍♂️
1 of 1 people found this review helpful.
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Jun 24, 2020
Communication awesome , Adam was great to deal with . Test drove cars I was interested in . All Covid regulations being followed Highly recommend
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Jun 21, 2020
Returned my call in a few hours and invited me to come test drive the car I inquired about..
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Yolanda
Jun 20, 2020
Very nice sales representative honest helpful
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Michael
Jun 10, 2020
Great job
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Daniel
Jun 7, 2020
Excellent car buying experience. No hassles. Joe was very easy to work with
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MICHELLE
Jun 1, 2020
Even though I did not purchase the Sienna, I appreciate you allowing me to try out the RAV4. I did end up purchasing a used RAV4 from another dealership.
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Ezekiel
May 24, 2020
I was extremely happy with the service there got a 2017 cherokee at a very good price and was given a fair price for my trade in
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Sandra
May 9, 2020
Quick response
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JENNIFER
May 7, 2020
Everything went smoothly. Joe had all the paperwork done and we had to sign papers out in the Wind it is social distancing. So far so good, hopefully I won't have any issues with this truck.
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Paul
Feb 10, 2020
I am 58 years old and have purchased many vehicles from a different dealerships. Our experience with Galaxy Auto Place was honestly the best experience that my wife and I ever had. There is NO pressure at all to purchase the vehicle. They do not pass you off to a finance MANAGER LIKE OTHER DEALERSHIPS DO. Our salesman did not try to sell any extras like other dealerships do. This was not only the best experience as far as purchasing a vehicle for both my wife and I but the fastest. Our salesman, Adam Dennee was professional and in our opinion very honest!! We will be going back to purchase a vehicle for my wife. I cannot say enough good things about our experience with Galaxy Auto Place.
1 of 1 people found this review helpful.
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Feb 13, 2020
Response from current dealership:
Thank you so much for the wonderful review, Paul. We are so glad you were able to experience that Galaxy difference and have such a smooth, easy experience. Our easy sales process and strong customer service is our focus every day! We are excited to have you back for your wife's vehicle!
Dec 30, 2019
Very friendly and courteous
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Scott
Dec 26, 2019
Scott Korczynski was very helpful. Ultimately bought the vehicle. The whole experience was easy and stress free
1 of 1 people found this review helpful.
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Jeff
Dec 23, 2019
Quick response with great info. Thank you.
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Bob
Dec 8, 2019
Friendly professional service . Purchased vehicle- at great price. Hassle free transaction!
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Nov 7, 2019
Adam gave me my options was very easy going no pressure on anything and very courteous. Any questions I had after my test drive he answered very promptly. I would recommend getting your next car here!
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Danielle
Nov 5, 2019
Riding the car without the dealer added a stress free feeling. Although we did not go through with the purchase of the car, the people were friendly and got to us right away.
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Rodney
Sep 26, 2019
Katie was very pleasant ,understanding and knowledgeable! If I were to purchase a VEHICLE in the future I surely would use CarGurus! THANK YOU FOR YOUR TIME
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Tammy
Sep 6, 2019
Great straight answered
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Jun 9, 2019
Answered all of my questions!
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May 20, 2019
So so dealer. Very lax. Almost like they didn't care if you purchased or not; not necessarily a bad thing, but they didn't go out of the way to help. If you know what you want and don't want input from the salesperson, this is the place to go. Didn't end up purchasing the vehicle, but they let me test drive it on my own.
2 of 2 people found this review helpful.
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May 16, 2019
Scott and staff were very helpful. It’s just truck was located over 2 hours away.
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John
Apr 18, 2019
Very helpful great dealer
2 of 2 people found this review helpful.
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Apr 17, 2019
I bought a 2015 Nissan Altima from Galaxy in January 2019. After a few weeks driving it needed a few minor repairs. They didn't hesitate at all and fixed it fast to my satisfaction. I would definitely shop at Galaxy Auto Sales for my next car.
2 of 2 people found this review helpful.
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Mar 20, 2019
Dealer was responsive, but purchased elsewhere.
1 of 1 people found this review helpful.
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Feb 7, 2019
Range rover is $2,275 over priced has been in an accident and they wouldn't negotiate wouldn't recommend
5 of 6 people found this review helpful.
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Dec 21, 2018
I bought a beautiful 2015 Sentra SV from Scott. Very satisfied with the car and transaction process. Also, it was a very fair price for the car. This car is like brand new. Thank you Scott and all at Galaxy Auto Place. Robert
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Oct 30, 2018
Absolutely awesome car buying experience. It was 86 miles away from me. Adam worked with me over the phone. I got everything I was looking for in my new car. I highly recommend this dealership. No hard sales and not pushy. Great experience!!!
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Sara
Sep 19, 2018
They posted cars they didn't have available for showing and stopped responding to messages even though I informed them of my serious interest.
5 of 5 people found this review helpful.
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May 22, 2018
I have been reached out to a few times but not specifically to the vehicle I want. I was asked general questions by multiple people, and have not had a second follow up with any rep regarding questions about the truck I am interested in.
4 of 5 people found this review helpful.
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May 7, 2018
The staff was very helpful and competent. The car was perfect but just s bit more then I wanted to spend. Unfortunately they do not negotiate, even the least amount.
4 of 4 people found this review helpful.
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5
Amy
Apr 24, 2018
I test drove the 2014 Jeep Compass I inquired about and loved it. I bought it that evening. My sales rep, Joe, was fantastic! He went out of his way to get me a great deal on my trade-in and the best rate for financing.
2 of 2 people found this review helpful.
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Apr 21, 2018
Overall pleasant experience
1 of 1 people found this review helpful.
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Oct 24, 2017
The one and only salesman in the office took me to the car, and left me to view the cars by myself. There was no pressure, but there was very little interaction. The salesman did not even look at my car that I was to trade in. I would not recommend this dealer.
4 of 5 people found this review helpful.
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nick
Sep 14, 2017
Awesome trustworthy dealership
2 of 2 people found this review helpful.
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Jun 5, 2017
Great experience! Everyone was super friendly and willing to help me out! I was able to test drive every vehicle I wanted and was not pressured to make a decision
6 of 7 people found this review helpful.
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Daniel
Jan 13, 2017
I sent request thru CarGuru and a salesperson called soon after. He was very honest. He said the price is fixed, no negotiation. The price was higher than I wanted, so I went elsewhere. I did buy a very nice car, fully loaded, for half the price, an 08 with 45k more miles. I thought a Gen III would be better, but now I am thinking perhaps not. Gen II doesn't have an EGR. GenII is much easier to change sparkplugs. The price difference does not justify the utility of the cars. I am told these cars will go forever with little maintenance. Just drive easy and on smooth roads, or you may be changing a lot of wheel bearings. Most cars have rugged roller bearings. Prius has ball bearings for the wheels. But they use them for taxis, so they must be pretty good. I wish cars were less complicated. You need a special coarse just to use the Nav system. The rear camera comes on in reverse. That is easy enough. But it is so wide ange, you really cannot use it to back down a drive with it. I guess the newer ones have guide lines that help orient the pic better.
4 of 15 people found this review helpful.
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Donald
Oct 24, 2016
Awesome!
0 of 6 people found this review helpful.
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Brian
Oct 1, 2016
I purchsed a Dodge Journey from this dealership and it was a smooth deal all around. I am very pleased with their service. Highly recommend Galaxy Auto Place.
5 of 6 people found this review helpful.
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Jeffrey
Jun 18, 2016
Great experience great service.. can't say enough!
4 of 5 people found this review helpful.
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Carolyn
Mar 29, 2016
We had a terrific experience at Galaxy Auto Place. The staff was friendly and helpful at every level. The owner is on-site. Adam sold us our car without any pressure. We would highly recommend visiting this dealership if you are in the market for a used vehicle.
6 of 6 people found this review helpful.
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Customers 100
Mar 11, 2016
Not very welcoming. Deals are hardly to be negotiated.
5 of 6 people found this review helpful.
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Feb 29, 2016
Good
0 of 2 people found this review helpful.
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David
Jan 12, 2016
I found them to be a pleasure to buy a car from. Very quick and efficient. Went in the morning to browse, drove out in the afternoon with my new car. They did all of the work for me. Last time I bought a car somewhere else, and it seemed like such a hassle. This could not have been an easier experience.
4 of 4 people found this review helpful.
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John
Aug 8, 2015
Scott was great, extremely helpful! Buying our car was absolutely stress free. Great deals and friendly staff at Galaxy Auto Place, I highly recommend them.
1 of 1 people found this review helpful.
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Steve
Mar 18, 2015
sent email, we had already purchased another vehicle
0 of 2 people found this review helpful.
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Amanda
Jan 28, 2015
I never got a call back from the guy that was helping me get a loan i called h oi m twice myself and then he was sopose to call me back again and havent heard from him in a couple weeks so i said forget it
1 of 2 people found this review helpful.
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karina
Jan 11, 2015
Everybody was very friendly and helpful
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Jeff
Aug 17, 2014
So far great vehicle in excellent shape picking it up on Monday few minor cosmetic issues being taken care of if done will b pleased
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Darlene
Jul 10, 2014
Ok
0 of 1 people found this review helpful.
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Kathryn
Apr 14, 2014
Fast and easy service, I never expected buying a car to go so smoothly! I've been looking for over a year and I've dealt with many dealerships in the process. Everything was super simple here and made the process much nicer. Waiting around and wasting time is not my style. They don't play any games here, they just give good prices and the Carfax report is right on the front seat of each car.
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danelle
Mar 19, 2014
friendly, liked the place
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Melanie
Feb 19, 2014
This was an excellent experience. They were professional and efficient. I was approved for a lone within two hours (this was after the store closed!) They called that same night and we were on our way to owning our new car. The car is immaculate at a great price. Thank you Scott and Galaxy Auto! You were fantastic! We will definitely be back when we need another vehicle.
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Dave
Apr 30, 2013
A little short on knowing the details of car, i.e. but great on customer service and basic car value and prices.
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Steve
Sep 10, 2012
dealer was fine. Bought 1 of the vehicles
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