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Dealer Reviews

Based on 1 reviews
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All reviews are verified visits to the dealer. – Learn More
Freeda
Oct 13, 2024
I couldn’t buy due to broken pipes but they were great
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Nate
Apr 13, 2023
Best place anywhere to purchase your next new or preowned vehicle!! Best prices, best staff, best trade in value guaranteed
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Eugene
Apr 6, 2023
I have purchased many vehicles at this dealership over the years. They are great to work with and take care of you from beginning to end! Same great people there, same service as always.
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20
GuruV2Z4Y
Jan 24, 2023
Nice salesperson but GM is not willing to help you at all. Not helpful even though truck has been on lot for months. GM did not want to work on making a deal Stay away!!!
2 of 2 people found this review helpful.
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Jan 29, 2025
Response from current dealership:
I'm sorry about your bad experience Dave.  In trying to review your visit or contact with the dealership, we do not show you in our system.  We sometimes get reviews for a different Freedom Chevrolet.  The dealership is located in Big Stone Gap, VA.  Can you give me some further details that may help me review?
Guru94GTJX
Oct 18, 2020
The car sold in a day so I didn't get to deal with them but they returned my request for the vehicle.
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GuruCSZMJ
Mar 12, 2020
I have no stars to give. They were all over my contact by e mail. Until they found out, I was bringing cash in hand, they must get a nice kick back from the bank, my bank charged me 4 percent, same bank with them 7 percent. When I said best deal possible and I’ll come with check in hand, no more replies. Be cautious, they are working on all kickbacks apparently.
2 of 2 people found this review helpful.
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Jan 30, 2021
Response from current dealership:
Freedom Chevrolet does cash deals anytime!  We'd love to help you.  ( Just a note, ccasionally GM may run a certain rebate that stipulates you must finance with them on new to qualify. )  Please let us know if we can help you in the future with your next vehicle purchase.
Misty
Jan 2, 2020
Dealer was great.
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Marcia
Dec 13, 2019
Very helpful and definitely not high pressure. Devery was great.
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GuruYL7V9
May 26, 2019
This was the easiest buying experience I have ever had. I spent a total of 2 hrs here & everything was complete. KH was very helpful & pleasant to work with.
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Buyer
Nov 7, 2018
Smooth transaction
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Tim
Aug 28, 2018
Unfortunately I did not have a great experience at Freedom Chevrolet. The sales associate was not very responsive. Communication when received was not very timely and the sales person was verbally rude during one phone conversation. Electronic communications were automated and generic when received. Given this experience I am not sure if I will be utilizing this dealership's service in the future.
2 of 2 people found this review helpful.
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Oct 11, 2018
Response from current dealership:
I'm sorry your experience was less than satisfactory.  We strive for 100% customer satisfaction.  I would love the opportunity to make a not so great experience up to you!  Please call and ask for the general manager so that we can discuss it further.  I look forward to hearing from you.
DAVID
Jan 25, 2018
Satisfied with the service
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GuruZF1TL
Dec 21, 2017
Brandon was very professional. We did not feel pressured during our time there. I hope we can make a deal with them. Really felt like Brandon listened and understood what we were looking for. Thanks
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bike_junkie
Dec 21, 2017
The staff were very nice, there was no pressure to buy, and the dealership had a family friendly atmosphere. I had a good experience visiting the dealership and got a great no haggle price on the vehicle I bought.
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GuruZ411Y
Oct 11, 2017
Dealer contacted me immediately about the Hummer H2. Offered a test drive which other dealerships don't do. Very happy with service.
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Brad
Apr 17, 2017
Wonderful experience
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Dell
Oct 31, 2016
Quick answer and very friendly
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Larry
Mar 29, 2016
Yes, truck was gone but as of 3/29/ 16 is still listed.
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