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Fred's Executive Auto
About Us
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Today 10:00 AM - 8:00 PM (Closed now)
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14538 Richmond Hwy
Woodbridge, VA 22191
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Mar 19, 2026
I contacted this dealership multiple times about this vehicle and they never responded. I’ve tracked the price for a couple of months and over the past week they increased the price by $1800. Not a company I’d want to deal with.
Feb 27, 2026
The advertised price is to bring in customers, then they tell the customer that there is additional service done that they will add costs to the price. Dishonest service. Second, they said the car is in the shop.
Oct 10, 2025
The mileage on the car was approximately 3,000 more than advertised and the price was $2,000.00 more than advertised. The only explanation I received was the internet page was not updated. Very disappointed
Sep 13, 2025
Everyone was very friendly and helpful
Oct 6, 2025
Response from current dealership:
Anthony. We apologize your purchase experience was not what you expected, we do our best to make sure our cars are in best condition before delivery, please call 703-4948686 and ask for ash we trying to resolve this issue for you
I called ahead and asked if the car was available — they said yes. But when I arrived, the car wasn’t there at all. It felt like a bait-and-switch tactic just to get me to look at other vehicles. On top of that, their prices were noticeably higher than average. Wouldn’t recommend based on my experience.
Jun 28, 2025
Much better
May 26, 2025
Great experience just what I needed
While driving the car listed it had a consistent noise coming from the rear brake the entire test drive which was terrible. Then when discussing financing and final numbers I expressed the price was too high for me. Then attempted to negotiate which he declined. Their finance guy thought it was great idea to yell from across the room to their sale associate “Hey I think this car is just too much for him the price is too high” 2 times in front of customers and other staff. My experience at this business was terrible and their finance guy was cocky and beyond unprofessional.
Buyer Beware!
The dealer was prompt in contacting me about the vehicle I was interested in.
The next day the salesman requested a copy of driver's license and name of financing bank.
Silence for 2 days.
I called on the 3rd day, talked to the salesman and he had no recollection of being contacted and requested sending copy of driver's license
and name of financial institution to his cellphone. Texted him the next day to ask the progress on the sales agreement.
Received a reply of having to leave on an emergency and another salesman had sold the car. BUT...offered to sell me another car that they
have in inventory. Typical bait and switch!
I would not recommend this dealer to my worst enemy! Very unethical.
Surprise! The vehicle I was interested in is still showing as available on CarGurus and the dealer's website. Stay away from this dealer!
Dealer wasted my time and lied then tried to rip me
off going here I don't recommend. They told me the
car was there it wasn't just to get me there. They ran
my credit 4 times that I didn't approve. Then tries to
rip me off by getting me pay 23% my credit is
Excellent. Total scam dealership
Show older dealer reviews 159
Mar 27, 2023
The dealer was not very responsive when I first contacted them, but replied in a few days that the car was already "sold", trying to steer me towards another, more expensive car. Mind you, that was 33 days ago, yet the car is still listed as available on the cargurus and dealer site. Beware.
Sep 27, 2023
Response from current dealership:
Hello Andrey, we apologize for any inconvenience caused by our delayed response to your initial inquiry. We understand how frustrating it can be when there is a lack of timely communication. Regarding the car you were interested in, we regret to inform you that it had indeed been sold shortly after your inquiry. We apologize if you were not informed promptly.
As for the current listing of the car on both CarGurus and our dealership website, there must have been an oversight on our part. We sincerely apologize for any confusion this may have caused. Rest assured, we have taken immediate acti
More ...
As for the current listing of the car on both CarGurus and our dealership website, there must have been an oversight on our part. We sincerely apologize for any confusion this may have caused. Rest assured, we have taken immediate acti
the salesman asked me to apply for loan application first before test driving, I told
him I already have a check to buy a car , but insisting me to show the check. I walk
out . I just saw a lady just came back with the car that I want to buy , and I don't
think she signed up for loan application. Stay away from this dealership .
Sep 27, 2023
Response from current dealership:
Thank you for sharing your experience at our dealership. We sincerely apologize for any inconvenience. We appreciate your feedback and take it seriously. We will use this opportunity to improve our customer service and ensure such incidents do not happen in the future. Please reach out to us if there is anything else we can do to assist you further.
Contact was quick and professional at first. I called and asked for an out the door price and was given a dollar
amount that when I called back and told the dealership that I would be coming up tomorrow to purchase the
truck they were very unprofessional and told me that the price they quoted was no longer correct nor available
and that it was a flash sale that was now over. The new price was $2,500 more than what I was quoted and
what I was going to purchase the truck for with a check. Be careful with this dealership.
Mar 9, 2023
Response from current dealership:
We value and appreciate all feedback as it helps us continue to strive to be the best car dealer in Woodbridge. We invite you to call us to discuss your experience further with management.
Sep 27, 2023
Response from current dealership:
Thank you for the feedback and please let us know if you need anything else.
Aug 20, 2022
The sales people were so professional.
Dealership was responsive and helpful however they are very good at taking pictures all vehicles I saw where very “used” compared to what the pictures depicted. Also another thing the rubbed me the wrong way is the sales man told me I have to change my standards not that he would find a car that met my standard. I guess he failed to realize he works at 1 dealership out of thousands in this area.
Mar 9, 2023
Response from current dealership:
We apologize our service did not meet your expectations. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.
Apr 22, 2022
Very friendly and welcoming towards their customers. My salesman was great. My problems started in financing. I was told I needed a co-signer but when we sat down in the finance office I was told the car would be in my co-signer’s name only and I couldn’t be on the loan so I said NO the car is for me. I didn’t get the car because of this issue. I would not recommend this dealership because of the financing department and the way they mislead me.
Jun 2, 2022
Response from current dealership:
Thank you for bringing your concerns to our attention. We want to apologize for your experience here at Fred's Executive Auto and would like to invite you back to provide you with a better experience.
My experience here was Decent, Maggie the car sales woman was amazing, she was helpful and very attentive to my concerns, Dean was also amazing, great help with information and all of my questions… I always have bad luck with cars so the only issue I was guaranteed I wouldn’t be ditching money out right away after the purchase to fix any issues… Within 5 days I changed my left tire because of wear and tear and my oil, I also took my car to get a alignment because it was off balance they told me I would have to pay up to $1600 to fix the issue “ prior issues from previous owner” …… “ like I said I have bad luck “ .. but when I told the dealership about this situation they sent me to another mechanic that will
Do the job for $830 which is a better deal using used parts .. but still a better deal, especially after putting $2000 down as a down payment… just make sure you sign up for warranty as I got the car “ as is “… other then that issue they were amazing.
Mar 1, 2022
Great response time! Received a phone call from Tony! Upon my arrival the vehicle was parked in the front clean and ready! The whole staff was wonderful especially Mr. Q! Will definitely recommend this place to family friends
Bad dealer. I went to purchase the a vehicle, when I got there they didn’t have it I asked them about another one I was interested in and they didn’t have it either. They got upset when I decided not to purchase a vehicle from them.
Jun 2, 2022
Response from current dealership:
We apologize our service did not meet your expectations. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.
Oct 6, 2021
They were absolutely wonderful to deal with! I purchased the same car but a 2018 a few days after contacting them! I plan on purchasing again from them!
This was personally an excellent experience. We were nervous buying a car online but Lia, and Tony were amazing! They kept us updated constantly and worked with us the entire way through the process. The dealership and these two went above and beyond to make sure we were taken cafe of even though we live 10 hours away. Would definitely recommend buying a car with this great group of people!
Very unprofessional worst experience ever. Insisted on me giving money before I even got to test drive the vehicle. And to top it all off this establishment expected me to pay full price for a coupe that has only one functional seat.
Jun 2, 2022
Response from current dealership:
We value and appreciate all feedback as it helps us continue to strive to be the best car dealer in Woodbridge. We invite you to call us to discuss your experience further with management.
They where awful they would only text would never call I made a appointment to go test drive the car and they sold it and no one ever told me
Jun 2, 2022
Response from current dealership:
Your feedback is important to us and we would like to apologize that our service did not meet your expectations. We set a high standard for our services and are truly sorry to hear that standard was not met. Please contact us so that we may rectify this situation.
This dealership seems a bit peculiar. During the week I was contacted several times to come and test drive a Mercedez-Benz GLS 450. I made an appointment for a Saturday. Once I get there, I
was told the vehicle was sold the previous night. I was then offered many other vehicles except I did not want any of them. They should have at least informed me that vehicle was sold so I would
not waste my time and gas going there. I checked cargugu several times after my visit and I still see the same car (the sold) one advertised. It makes it seem like a bait game. Also, none of the
sales team and associates wore any masks even when I was in the office. I don't think they are very concerned about the current health and safety protocol.
Drove 3 hours to go look at this gorgeous vehicle. It was everything I'd hoped it to be, except for the fact that it had some visibly cosmetic issues that were not noted in the description of the vehicle or told to me over the phone. I did end up purchasing the vehicle, but they need to do better by adding any defects the vehicle may have before someone comes to look at it and be surprised or disappointed for an issue that they weren't aware of. Otherwise, I would've given a 4 or 5 star rating.
Nov 10, 2020
If there is zero option for the rating I would choose that. This dealership people are extremely irresponsible. They set me an appointment for the vehicle which wasn’t in their lots. I just ruin my 2 plus hr for nothing.
Oct 30, 2020
Very responsive and professional.
Oct 9, 2020
They post cars with great prices to get you in the
door and then tell you the price is no longer valid! I
went to purchase this car and was advised by the
female salesperson that the car was available. I went
to the dealer and test drove the car. I was told that
the car was returned be a previous buyer who
wanted the dealership to sell it quickly. I then sat
down to buy the car and was advised that the price
was no longer valid. There was a $4k increase and
they werenât budging of that price. There site doesnât
allow you to access their fine print on a mobile
device. They also donât update their sites in order to
keep buyers coming in. Deceit is written all over this
place and fraud techniques are rampant. Buyers Stay
Away!
Aug 19, 2020
Everyone at the dealership was very helpful. Everyone was very knowledgeable about cars. The team made buying a car fun. The dealership had lots of beautiful late model cars. I definitely will recommend Fred’s Executive Auto to my friends.
Aug 3, 2020
Best customer service ever!
I contacted the dealer about this specific car on 5/2/2020. (Asked if car was available 2017 CLA Benz $16,996K) Was told it was and made an appointment to go see it Thursday 5/7. I called on Wednesday, 5/6 at 2 pm to ask if the car was still available. I was told the car WAS available, but it was being shipped to the dealer that night and should arrive next day and be ready by my 4 pm appointment. I get a call on Thursday morning 5/7 around 10 am, letting me know that a couple had came in and bought the car. Honestly, that doesn’t make sense. Also, Why is the car still being advertised for sale when it’s been “sold” for almost a week now. I don’t know if I would trust this dealer. Seems shady to me.
Apr 21, 2020
Followed up quickly
Very disappointed, irresponsible Salesman & dont take Online customers seriously. You will have to call & call & text if you want to do business because this dealership dont care about you who you are, Maybe they just worried about walk-in customers.
Wasted my whole time!!
Apr 8, 2020
Response from current dealership:
Hello Mr. i read your review The issue could be the limitation of Employees at work because of the Covid 19, i checked our database, didn't find any records, i assume its simply human error, we are very sorry but can you call Tony at (703)462-3509 he is our Manager. To serve our customers better could you provide us when you contacted us and for which vehicle. Thanks
Feb 14, 2020
Good service but the integrity of a dealer is not good, they won't tell you what was happened to a car that you want to buy, they only showed you a carfax history. So be careful, don't put 100% trust on carfax.
Feb 8, 2020
Even though I didn’t purchase the vehicle, the representatives were very pleasant, helpful and respectful, I will definitely go to them again.
Jan 29, 2020
I did not speak to the dealer, although they reached out several times. I was putting a deal together with another dealer.
When I first went and got the car they where very friendly.I had to return the car a week later after
finding out that my insurance had increased by $1,400.No issue of theirs.I explained to them that I
was very pleased that I had to return the vehicle due to that.My insurance company had giving me
one quote at the time of purchase.But then raised my insurance.After returning the car to the
dealership they appeared to still be friendly and understand.Except for one sales name Fred who
had nothing to do with the sale of the vehicle.He was very disrespectful to me and unprofessional.I
would never recommend them to know one after that.
Dec 2, 2019
After some delays, I was able to establish a communication path with Fred's Executive Auto and we had several good exchanges regarding my interests and their inventory. Due to scheduling conflicts, I was unable to test drive the 2017 Audi prior to another buyer solidifying a deal on the vehicle. We continue to keep the lines of communication open to determine whether other options would work.
Nov 20, 2019
I have been a customer for the past 12 years and I bought 3 cars from Fred’s Executive Auto. Two years later, I had some mechanical issues with the vehicle and I remembered the dealership telling me that they could always guide me to the right shop, I called, the service advisor had me take the vehicle to the manufacture to assess the issues. The vehicle got fixed for a total of $1850.0 .. Fred’s Executive Auto took full responsibility for the bill and I was sent my way. I am a fan, a partner and will remain a loyal customer to them ..
Come and spend some time with them, it will be a pleasant experience, guaranteed
Nov 14, 2019
Very respectful sales staff, but the car was not up to my standards.
Sep 30, 2019
Very good dealership, they will inform you about the history of the car you are buying and let you make your decision. Very friendly
Sep 28, 2019
Great people to do business with. I got a beautiful car at a great price. My mechanic checked the car over after I had purchased it and said it was in great condition.
Horrible experience,I would not recommend. The manager was rude with
verbally abusive fat-shaming offensive comments.I left when the manager
yelled "don't buy the car" ripping up some of the paper work,because I was
inquiring the specifics pricing and fees.I left the dealership feeling attacked
and very offended.
Jul 15, 2019
Performed multi hard inquiries even after I asked them not to and even after they told me I was approved for a specific amount..
Jun 19, 2019
Their sale man/woman was very unprofessional. The one with long hair was acting very childish/ghetto . Low ball on my trade in. They should get rid of their staffs and re-hire new and educated ones . I drove 2 hours there to meet the person I spoke on the phone and he wasn’t even there. What a waste of time, don’t shop here !!!
May 25, 2019
YesSir I’m Back On Road Again Dark Grey 2015 Infiniti Q50 Black Interior Boss
Big Shout Out Pat The Man Logan ,Herb , Al & Whole Teams At
Fred’s Executive Auto Arlington Va Nice Beautiful Cars With Great Miles,LongLasting ,Accidents Free
May 3, 2019
Everytime we come by, they are so friendly and treat us like family..
Mar 11, 2019
I purchase a 2015 Mercedes 300c when I went to pick it up it looked like a different car the hood was faded tail light broken so I had to take it to a shop to get the hood buffed out they will not replace the light also told them the vehicle smelled lite antifreeze I eventually returned it one week later the manager said he will give me another car the original car was 18,997 when I looked at it after I signed it was 19,300 so no big deal so the next car I was never told the cost he just keep saying I will take care of you the person I test drove the vehicle told me it was about 24.800 but I never saw it because the manager said just worry about the payment originally my payment was $357 for 60 months with a down payment of 4,000 now my payments is $418 for 66 months I don't even no where the extra 6 months came from and I look at the overall cost it was 32,500 dollars they bamboozled me all three of them and the vehicle don't have a sun roof and the Mercedes Benz warranty fake.
Mar 6, 2019
Great
Dec 22, 2018
quick response
Oct 5, 2018
My dealer experience was exceptional. The staff was friendly, knowledgeable and spent time with me addressing all of my inquiries. I can see making a purchase from this organization.
Oct 2, 2018
Great
Sep 1, 2018
Devoted to their sales man position and knowledgeable about putting you in the right car.
Jul 31, 2018
I love the service
Jul 4, 2018
Nice
I spoke to a salesperson and communicated my interest and what day I would come to visit since I do not live nearby. The dealer called me everyday up to the morning I told them I was coming to ask me what day I was coming. It was as if they don't take notes or something. It was very annoying to get a call everyday. I changed my mind about going and decided to deal with another dealer. One with no pressure, desperation, or nuisance to keep calling me. I found and purchased the same vehicle in a better condition, mileage, and price from the other dealer. My advice for Fred's Auto is to take notes when you initially call and only contact maybe the day before to confirm or inform a change in vehicle availability.
Jun 6, 2018
Response was prompt but the salesperson that contacted me was a little bit pushy.
May 26, 2018
I was immediately contacted by Fred's Auto Sales Executive, who subsequently followed up with me.
May 17, 2018
Great response time and in the network of dealership programs I was looking for.
Apr 13, 2018
I had a great experience at Fred’s Executive Auto! Robert my salesman knew what I wanted and the price range that I wanted to stay within, and he found me my dream car! Look at her! Isn’t she a beauty?!
She is a Jewel ! Tony was a wonderful person too work with. I told him what I wanted my monthly payments to be and he matched my stated desire!!! At 100% too! And Deen! I cannot forget Deen, he made my paperwork a breeze! At Fred’s Executive Auto, you can purchase a fine car with low mileage and in super condition at a very reasonable price! I drove my Jewel into work this morning and it was SUPER!!! Thank you Fred’s Executive Auto!!!
Dec 31, 2017
Responsive, professional dealer. Would definitely go back to purchase
another vehicle.
Dec 28, 2017
They did respond, and I went to there dealership and purchased the
Mercedes GLK 350
Dec 27, 2017
they reached out to me a couple of times but I couldn't find time to travel to
see/test drive the car.
Nov 11, 2017
very nice and informative.
Mar 4, 2017
We went to look at one car but ended up buying
a newer model. We got what we wanted as far as
financing and everyone was very nice. The one
thing I would say is to make sure EVERYTHING
is in writing and read everything before you sign.
With that advice, I would recommend buying
from them. They have nice cars.
Feb 28, 2017
Top knotch! Great Service.
Jan 26, 2017
The dealer emailed asking when I could come in. I wrote back with a lot
of questions about the car and they never replied.
Apr 13, 2017
Response from current dealership:
Hello,
I am sorry I didn't respond to your questions it probably slipped by me. I am the Customer Relationship Manager, am so sorry, if you're in the market for a car I promise i will make it up to you. Thank you
Sophia
Sophia@fredsva.com
I am sorry I didn't respond to your questions it probably slipped by me. I am the Customer Relationship Manager, am so sorry, if you're in the market for a car I promise i will make it up to you. Thank you
Sophia
Sophia@fredsva.com
Jan 15, 2017
It was a solid experience. It did take a tick longer than expected with the back and forth but end game = I was well taken care of. They were competitive with financing and beat my credit union. Pricing was on point. And Mr Joe Louis did a superb job of consulting me on my purchase. Thank you!
Dec 30, 2016
Who ever it was did not even try to bargain. I have 26000 cash and wanted to deal for this car. Guess he didn't want to lose any commission. For a little more I can get a 2016 SS model with less millage. I just liked the way this car looked.
Dec 10, 2016
Car was dirty, had no gas and no air in the tires when I advised the sales rep I was coming to test drive the car days in advance.
Nov 25, 2016
Nice friendly they can help your dream come true for your new car
Nov 19, 2016
Great service
Nov 15, 2016
First Class Service!!!!!
Nov 9, 2016
I got a good deal for the car I bought. Logan and the whole staff were awesome. I will do business with them in the future.
Oct 10, 2016
Excellent
Jun 19, 2016
He answered all my questions and all I have to do is decide if I want to
buy the car.
May 22, 2016
Quick response. Bought a diff vehicle
Apr 17, 2016
Great
Dec 16, 2015
Perfect
Sep 14, 2015
don't bother asking questions via
cargurus.com, they will not reply.
however, after 2 phone calls I was able
to retrieve a carfax report.
Aug 26, 2015
People at dealership was very nice. Bought car ,
process was easy. I will purchase from there
again if or when I'm in market for a vehicle.
May 24, 2015
Friendly staff. Choices were limited/select in price
range although there was room to negotiate
Apr 27, 2015
Like most people these days on went on the web to search for a
car. I saw that Fred's had some nice cars & some good prices. I
gave them a call & talked to Nas & explained to him that I was
coming from out of state. He assured me that he would take care
of me & that they have a lot of customers from out of state. Well I
caught the train to Va & left with a mercedes S550. I even got a
later model year than expected and a better deal. They have a
great staff, & all of them are courteous and professional. I have
told several of my family & friends about the quality of service & I
am definitely going back when I am in the market for a high end
car again.
Mar 8, 2015
Good
Aug 6, 2014
Excellent service. Followed through with
all he said he would do . I would
definitely recommend Freds to all my
friends.
Dec 9, 2013
Contacted me via phone and
email. Service was very
professional and even dropped the
price down for me. I would
definently recommend Fred
Executive Autos.
Nov 13, 2013
The people were very nice. They didnt have the car I wanted, but
they never stop tryin to find one. They have very nice car and they
will get back to you if u call.
Jun 23, 2013
Very highly recommended dealership.
The service is great, these guys really work with you to make the deal happen. Not like anything i've seen before. Janette is super sweet and easy on the eyes. Deen is a standup guy who does what he says he's going to do. And finally they have some really nice vehicles so stop by you won't be sorry!
Feb 19, 2013
Dealer was truthful. Service was good.
Feb 12, 2013
We made a deal by phone and when we got to Fred's he didn't do as he said. I would not recommend this dealer to anyone. Also the car has body damage and 3,000 more miles than stated.
Oct 31, 2012
I purchased my car at Fred's Select Auto in Sept. 2012 and was VERY PLEASE with the service I received. I will recommend them to anyone who is in need of a car! They all treats you like family and trust and believe you will not walk out of the without getting a car!
Oct 20, 2012
Not a good experience change price on car ,carfax show car had no
owner since 2008 lot of problems Lomen sorry ,all check carfax thank you
Sep 16, 2012
They called but never got a chance to talk to anyone
Jul 14, 2012
First time I visited the dealer. Vehicle wasn't on lot. Dealer called and
informed me when vehicle could be inspected. Also sent me pictures of
the vehicle.