Fort Myers Mitsubishi

Just skip this dealership. You'll thank me later. -- It started fine. Michael was a little unprofessional and sounded uncaring, but nothing particularly offensive. After getting my questions answered, we started discussing price. He offered to get me a net sheet for the out the door price. After a bunch of nickel and dime fees, it came back at $72k! $10k over their asking price on Car Gurus. I just started laughing because I didn't know what else to say. I let him know that I think we're too far apart and ended my pursuit of the car. He practically hung up on me when I told him no to the new price. I ended up buying an almost identical car the next day for $62k from a dealership that had none of their nonsense fees. (paying cash? $1,000 more on the price; no trade in? $1,000 more on the price; want the car sanitized (whatever that means - haha)? $2,200 more on the price, and so on.) Seriously, this old school car dealership tactic is embarrassing.

Responsive

I wanted to buy this car out right online, but the salesman, Tuan, insisted that they do not bargain online or on the phone and that I would have to come to the dealership where he would fight for me to get the best price. Why post it if you can’t have it delivered? This dealership is 65 miles away which may not seem like a lot, but it’s the principle. I would still like to but the car, but will not deal with these people.

Drove 2 1/2 hours almost to get there and less than three minutes before I arrived, They called me to tell me it’s sold already. They knew the position I was in and still made me waste my precious time. Honestly wish I could get a negative star review. Zero sales integrity from both management and salesman.

Highly Recommend

Easy process. Did everything by phone and email then picked up the car. In & out.

They had me come in to look at the car, the car had been taken to another lot. They did get it back the next day but wanted to increase car price by $2,000 since I was paying cash with no trade.

Great experience. The called me right away, I didn’t buy a car. But they were very helpful.

Quick response to inquiry.

I asked about the lowest price possible and with my trade in a "ball~park" figure....All I got was we'd love to talk with you come on in etc. The dealer is over an hour away...Sorry I'm not driving that far to play the dealer games.....I will find my vehicle at a dealer close to me.

Awesome buying experience. Staff is top-notch.

Purchased not this car but another one that was newer but pre owned certified from Mitsubishi. Good experience all around.

Responded quickly. Answered questions as. Eat as possible.

The car sold but they helped me with other options. Experience was good

The reply was quick and fast .it was very nice to be in contact with em . Sure gonna purchase one of my dream cars from em.

Very good service!!!

Staff contacted me offering help to mKe buying decision

Excellent buying experience from Bruce & the team!

I live in Ohio and they did everything they could for us to make the purchase easy.

Excellent

Great people. Sean was very helpful and made my daughters first car buying experience a good one. I would definitely do business with this dealer again.

I was greeted by sales person who exhibited great customer service. Totally satisfied with experience!

No presure very nice salesman.

Tyler responded very quickly and was eager to meet my needs. Most of our interaction was through email which saved a lot of time and that was very important to me. On my second visit we were able to come to a deal and due to my pre-approval with financing I was able to purchase and get out of there in a little over an hour. The finance guy was also very nice and informative. They even returned my leased vehicle for me. Good experience all around.

Fast friendly

Great service , very helpful, friendly and very fast service.