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Formula One Imports - East
About Us
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Today 9:00 AM - 7:00 PM (Closed now)
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7511 East Independence Boulevard
Charlotte, NC 28227
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Aug 2, 2025
They got back to
me right away but
the car was already
sold.
I live in Greensboro. I told the salesman that the vehicle wouldn’t need to be shipped that I would drive out there to see it in person and I would like to take delivery the day I arrived with the check from my bank. Your sales rep who I don’t really recall their name adamantly stated that they would hold my bank check for 8 days. I explained that I sold vehicles for 25 years on and off and that was an unusual practice. Again he stated that 8-10 was a standard practice at this dealership to which I said that I was no longer interested and would take my business elsewhere and hung up. You record your sales team’s phone calls as most dealerships do. You can check your sales team’s phone’s log. Unfortunately this has left a nasty taste in my mouth. I was very seriously interested in your Tesla model X. I will purchase one by the end of the week. Clarence
Sent from my iPhone
On Jul 28, 2025, at 9:51 PM, CarGurus Admin wrote:
Jul 30, 2025
Response from current dealership:
Clarence, I apologize for your experience. Due to the enormous amount of fraud happening in today's world, we require wire transfer or certified checks. We always alert potential customers up front to our policy so there are no surprises when they arrive, which it sounds like in this case we did. Most customers understand. We work hard to deliver a 5 star experience to our clients , keep costs down , and combat fraud.
May 16, 2025
Justin was a pleasure to work with - super professional and customer orientated - great experience
Totally not pleased with this dealer as they told me a price for the vehicle on Friday and sold the vehicle on Monday for less than what I was willing to pay. Smh
May 15, 2025
Response from current dealership:
apologies we have no record of you as a client or lead what vehicle were you looking at?
Apr 2, 2025
Good
Sep 29, 2024
Very straightforward and honest. I f\wired funds, then flew in. They picked me up at airport, & I was in/out from dealership in 15 minutes. Doesn't get better, really.
Show older dealer reviews 215
Jul 11, 2023
Excellent. We purchased the car.
Feb 13, 2023
Very fast and straightforward
Jan 23, 2023
Juan was very accomodating. You could tell he really cares about his customers!
Oct 29, 2022
Beautiful, but decided on something else.
Oct 13, 2022
Excellent attention paid to the customer.
Jul 19, 2022
i'm still trying figure out to buy the car. the salesman very helpful
Jun 10, 2022
Was very nice
May 31, 2022
Very quick to reach out. Super friendly exchange.
May 26, 2022
Was forthcoming about the previous owner bring a smoker
Apr 27, 2022
The dealer was very quick to respond, gave me a quote on freight, etc…
Apr 5, 2022
Spencer was good at follow up.
Mar 21, 2022
Even though I didn’t purchase a car this time. The customer service is impeccable. AJ is awesome.
Feb 16, 2022
I went to the dealership on a Saturday and ended up buying the vehicle that day. They were very professional and a joy to deal with. My salesperson, Tina Gordon, went above and beyond throughout the buying the process to make it pleasant as possible. I would do business with the dealership again.
Nov 12, 2021
Great. Very friendly and helpful
Aug 26, 2021
Great experience and the whole staff were knowledgeable and not pushy. I personally worked with Jr and it was awesome. My car looked better in person.
I like this dealer still have buying this z06 on my list but they keep going up and down on the price, greed is a major turn off to me.
With c19 the car market is even crazier so with over paying bc inflation and the greed on top im looking more toward evading these guys
Aug 9, 2021
Response from current dealership:
Hi , our price on the Z06 is posted on our website and car gurus and has not changed $69995
May 29, 2021
Bought the 750i sight unseen, there where 97
pictures of the vehicle on their website, seriously I
got a better look at this car thru the pics than
actually walking the vehicle. Carlos or sales rep
was amazing, stayed in communication the entire
time during the buying process, was very
knowledgeable. When we went to pick up the car
was detailed & spotless! In and out of the
dealership & down the road in 20 minutes. Great
buying experience, I would highly recommend
Formula One if your looking for a luxury used
import!
Big Thanks again to all Formula 1 staff!
Jimmy V
Raleigh NC
Apr 17, 2021
Responsive, kind, and courteous.
Dec 6, 2020
They were fine, but the car sold.
I really enjoyed the professionalism and the transparency. All of my questions were addressed, I bought the car in 48 hours of me seeing it on line. There was a small problem with the wheel and Alex has agreed to send a check for $350.00 for the cost of repair (which I think is AWESOME)! Everyone likes the car. The car was well maintained. I felt comfortable in purchasing a quality car and I did. My mechanic inspected it out and could not find anything major that was of concern. I have informed others about my positive experience. They also filled up my tank with gas and accidentally left the card in the car. So when I found it yesterday, I immediately called and text them as I wanted to return it so everyone to receive the same stellar service that I did. Without reservation, I highly recommend anyone to conduct business with Alex and Formula Imports. They also delivered my car to my job. I work in WS, NC and the dealership is in CLT, NC. Excellent customer service.
Kathy H.
Aug 28, 2020
Gabby was wonderful to deal with. They made the vehicle right, cleaned it up and even delivered it 100 miles to our home. Great experience all around and a very fair price.
Jul 15, 2020
Outstanding
Jun 24, 2020
Everything went smooth.
May 31, 2020
Was quick to respond although vehicle had been sold.
May 26, 2020
Yes Rob was extremely helpful and he tried very hard to make a deal with me however the private sale was out of his hands and we were unable to purchase the car.
He said,He promises to reach out if there were any changes.
Again, THANK YOU ROB.
May 17, 2020
I must say that I never had a better experience with buying a car than I did with formula one. First off Gabby was AMAZING! Gabby answered all my questions in a timely manner, she made sure there was a driver to pick me up from the airport, (can’t remember his name but he was great also) when I arrived they had my beautiful car sparkling in front of the door. The transaction was easy n smooth, very warm and friendly staff. Again I wanna thank Gabby and Formula One Imports for making my car buying experience one to remember!
Very professional response follow up telephone call from sales team. Gave me a contact with the manager if I had any questions. I haven’t responded due to my priorities at the moment. When and if Ian interested I will contact this party because of their sincerity. Thank you, John Clark
May 10, 2020
Great place to buy a car even though I waited to late.. However they reached out to me a few times b 4 the car was sold!
May 6, 2020
Basic Automated Reply Only.
No response to question asked and no personal follow-up from sales person/staff.
Disappointing -
I am a potential buyer in the market for a vehicle in this category.
Do they want to sell this vehicle ?
May 15, 2020
Response from current dealership:
I am no sure how that happened since we are a small team and take care of our prospects very well, please accept my apologies, you can contact me directly at 980-202-5890 My name is Julian I am the General Manager.
Dealer assumes buyers are incapable of calculating APR's. List the monthly payments at 1.4%. Tells me 3.4%. Monthly payment came out to 6.5%
May 15, 2020
Response from current dealership:
I am not sure how the miscommunication happened. We are very clear with our numbers and that is the reason we are so successful with out of state business as well. I apologize if we caused any confusion, please contact me directly at 980-202-5890 My name is Julian I am the General Manager. thanks
Apr 26, 2020
Contact was very helpful and friendly, enjoyed
chatting with her.
Didn’t purchase vehicle as I felt the end price was a
little high, to many fees added to advertised price
which could be NC fees which we don’t have here in
SC.
Still looking as I’m in no hurry, no trade in and paying
cash for the vehicle.
Something will come along soon.
Price was incorrect and didn't honor it. The discount was twice as much on car gurus than it was in reality.
Apr 20, 2020
Response from current dealership:
Hi Darin we dont show we have ever had contact with you either by phone or by email or text, so you must have posted this review in error ? if not please shed light on what car we did not honor pricing on
Apr 18, 2020
Salesperson (Gabby) responded promptly, answered all my questions. Gabby was very accommodating.Very professional. Great customer service over at Formula One Imports. I will be purchasing from Formula One Imports in the future. Thank You!
Apr 15, 2020
Prompt, knowledgeable
Mar 26, 2020
Very quick response
Feb 10, 2020
Prompt return
Jan 22, 2020
Gabby was a dream to work with! Along with the Owner who offered me an unbelievable deal on my new vehicle. Formula One Imports is a step above the rest in my opinion.
I want to first say my experience Formula One Imports was awesome. This was the first time I
purchased a car out of state. Alex worked with me personally and made me feel very
comfortable. We worked threw some minor details and got the deal done. I also had the
pleasure of working with Justin on arrangements of shipping the vehicle. He made the
transaction smoothly. I highly recommend this dealership and will use them again in 2-3 years.
Great job guys!
Dec 23, 2019
Alex was great!
Dec 13, 2019
Chris was my sales person, I am glad he was. When I pulled in the parking lot both
times, he met me at the door and made it a great experience, no pressure at all and
really knew what he was talking about. He treated more as a friend than a customer,
and the whole team at Formula One made buying my car an easy decision. The car
is great and the service they provided from the time I pulled in the parking the first
time until today when I received a call telling me plate was in makes me think I have
found a new place to buy all my cars. Thank you Formula One for making this an
easy choice and the best place to buy a car.
Dec 11, 2019
Pleased with the service I received from the ladies.
Nov 6, 2019
outstanding customer service, relaxed atmosphere, friendly, helpful staff. Happy and satisfied with the vehicle
which I did purchase from Formula One East. Highly recommended!
Nov 5, 2019
They went out of there way to make a deal.
Oct 2, 2019
Excellent dealership. Did cut the price a little to give me more of a "winning feeling". I bought & would definitely do business there again.
Aug 25, 2019
Great experience!! Sales Associate Gabby was very helpful and helped me work out a great deal.
Aug 18, 2019
Great service. Quick and trustworthy communication.
Gabby was great to work with. She responded to my availability email request immediately. She was very helpful in answering all my questions about the vehicle. If she didn't have the answer she would tell me she would have to get back with me and she did so in a very timely manner. Once at the dealership and getting to MY price we worked with Justin in getting the deal we wanted. Justin was very professional in the sale. He not only gave me the numbers/cost he should them in black and white. Justin and I came to a GOOD deal! Thank you Formula One for not being just another dealership, but one who knows/provides quality customer service. Congrats Gabby in your new position! Me and MY Evogue are HOME.
Jul 30, 2019
Very cordial contacts.
Jul 30, 2019
He was very helpful and a great customer service employee. I just didn't have good enough credit to get the vehicle financed or enough money to buy it cash.
Jul 11, 2019
Very propmt, courteous and professional
Jun 10, 2019
The dealership provided timely information to me
Jun 5, 2019
Great dealership, great people!
I am writing this review to rectify a past review written last week. In the original review I stressed disappointment with the lack of communication with a salesman. The salesman has since sent called me and offered a heartfelt apology for his delay in communication. He also offered to compensate me for traveling to the dealership. I have dealt with many dealerships but never have I had someone take ownership and try to rectify their actions. This speaks volumes about the salesman, Jimmy Wilkins, and Formula One
May 14, 2019
I e mailed my inquiry and was contacted immediately. We drove up from Columbia, SC on a Saturday and spoke with Alex. The Tahoe was exactly what I had been looking for and the customer service was amazing! Alex was very knowledgeable and easy to talk to. He made us feel very comfortable. I would recommend Alex and Formula One to anyone. It was by far the best experience I have had purchasing a vehicle. I love my Tahoe. Thank you!!
May 7, 2019
Formula one imports was awesome to my fiancé and I, very pleased with everything! Alex was great! I love my new Tahoe!
May 4, 2019
Awesome to work with, very professional
Apr 15, 2019
Dealing with Formula one imports was an extremely easy experience. The car was in excellent condition and the company delivered it to our house the next day. Easiest car buying experience I have ever had. Very happy.
Apr 10, 2019
Super nice people, very helpful and timely
Mar 30, 2019
This dealer was easy to deal with. Their cars are priced right and they
gave me a fair deal on my trade in. No need to haggle pricing. I highly
recommend this dealership!
Mar 9, 2019
Responded and followed up.
Mar 3, 2019
We talked I gave part of info, I never responded back because. I already went in bought the car. But the sales person did his job the best he stayed. In touch thanks for that!!
Several dealers reached out to help me via email and all wanted to talk on the phone, which I wasn't available to do. But even though i wasnt able to het this vehicle and they werent willing to negotiate on the price at all even after adding the extended warranty of almost $5000, the rep was very helpful.
Jan 21, 2019
Great staff and outstanding costumer service.
Jan 19, 2019
they were informative, respectful and had great customer service.
Dec 31, 2018
Jimmy is the best
Dec 23, 2018
Absolute wonderful experience dealing with Tina. Hope to purchase another car off of the crew at Formula One and Tina again soon!
Nov 19, 2018
Awesome staff!!! My salesperson was very helpful and so were the managers with helping explain my credit and the process. They didn't send my credit all over like most dealerships. I will recommend anyone looking for a vehicle to go to Formula One Imports.
Oct 17, 2018
Very nice staff
Oct 4, 2018
Superfast Response.
Sep 28, 2018
Great service fast response very knowledgeable about vehicle
Sep 17, 2018
wonderful experience! would recommend to everyone! I will use again!!!
Sep 5, 2018
Responded to my questions within 24 hrs!
Aug 30, 2018
They were great and I appreciate all of their help.
Aug 29, 2018
Very responsive to my questions and great follow up
Aug 4, 2018
We had a great experience with Tina and the Formula One Imports staff. Loved their customer service!
Jun 9, 2018
This was the best experience ever!!! The staff are good, open, honest and helpful people
May 26, 2018
Gave me a very QUICK response to questions I had asked,,I highly recommend this dealer
May 18, 2018
My experience there was great! The car I bought. I love more every day! I high looky recommend them!
May 9, 2018
Tina was awesome!!! Went over and above for me.
Apr 22, 2018
Customer service in beginning was great. Due to personal reasons vehicle purchased from here was taken to be traded in elsewhere and when carfax was ran it showed 4 wrecks with structural damage. I pulled carfax they gave us on it and it was not the sane carfax. So the vehicle was sold to us under false documentation. When contacting them about trying to make this right they offered buying the vehicle back from us for less than others was going to give us trade in on it and they were not the ones who screwed us. Very disappointed
Apr 23, 2018
Response from current dealership:
Chris, We understand your frustration in this situation, every once in a while, car fax will have a delay in reporting damage, in this case we purchased this 4 Runner at the auction on October 31, 2017, 2 months later Carfax started reporting additional accident history that supposedly happened in 2016. Now since you have made the purchase in January, Carfax has started reporting more additional damage in 2016. Every car we sell has a free carfax report that comes with it, and we 100 % disclose all damages that we have knowledge of as well as what is on the carfax.
Regardless, when the actua
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Regardless, when the actua
Apr 1, 2018
They responded within 24 hours and were professional
Mar 30, 2018
I did not buy the car, but very informative and saved us both time and energy...will definitely call when back in the market
They did follow up but did not answer my initial questions. Sent a secondary
email and they still have not replied 4 days now.
Mar 19, 2018
Response from current dealership:
Hi we apologize for not responding, we can't find you in our lead management system, we try our best to reply within 15 min maximum!!
Feb 5, 2018
Great
Jan 22, 2018
The dealership was prompt and courteous
I had the pleasure of working with Tina G. in the sales dept. who helped throughout the process of purchasing my vehicle.Her professionalism was superb! Can you believe these guys actually worked to help me reach the numbers I felt comfortable with in purchasing my vehicle..... I will recommend Tina in the near future to friends and family members in need of a vehicle. Thanks FormulaOneImport!
Dec 30, 2017
Excellent customer service very happy with dealing with them
Dec 12, 2017
I received a call from the dealership the morning of December 6th, I
expressed my interest in purchasing the 2011 X6 M AWD. I forwarded all
the necessary documentation requested, and the deal was made. Service
was courteous, fast and the salesman was very knowledgeable. The deal
was made at 1PM, on December 6th. I live in Richmond Virginia and
wanted to take delivery of the vehicle on the 6th. Although the dealership
was scheduled to close at 07:00 PM, the were happy to stay until my flight
arrived at 7:14 PM. When I arrived at Formula One, all documentation was
ready for my signature, the vehicle had been cleaned and was immaculate
like new. It was well after closing time by the time I departed but the
salesman and manager was happy to accommodate all my questions and
made certain I was completely satisfied before departing on my trip back to
Richmond in my BMW X6 M.
Nov 21, 2017
The car was sold before I could get there, but the team was good about
communicating and let me know before I made a long trip.
Nov 11, 2017
Good overall experience.
Nov 10, 2017
they called and gave me a few more details about the car and what i needed to do and wanted to know how could they help me to get the car.
I was very skeptical in purchasing a vehicle from outer states, but the team at
FormulaOneImports was there every step of the way and made my
purchasing experience a great one. I want to thank Vernes Maslesa for being
available and prompt in answering all my questions and helpful in my
requests. Thanks again to FormulaOneImports. Keep up the good work
guys.
I can't believe I bought a car over the internet. The experience was excellent!!! My sales representative Alex was very honest and a man of strong character. He has a lot of experience sell cars over the internet and it shows. His manager Justin displayed the same traits. I highly recommend this dealership and Alex.
Oct 19, 2017
I was recently in search for my dream car when I came across this white red interior Lexus is250. I submitted an email to have the dealer contact me. I was called by Tina the next morning and was greeted very well by her as soon as I arrived at the dealership. She was the only sales women at Formula One Imports. She made my purchase an easy go she was very informative when it came to telling me about the vehicle. I would most definitely recommend anyone who is looking for their next car to stop by here and check out their cars on the lot they’re all beautiful.
Sep 24, 2017
Were able to answer all my questions, but found another car I liked better.
Sep 21, 2017
Contacted me immediately! Car was being detailed so he didn't have answers I wanted then .. but he emailed soon after that with the answers.
Sep 12, 2017
The response to my inquiry from Formula One West was prompt and most helpful.
Aug 10, 2017
This is a great place to buy a quality car. I bought a ZO6 Corvette from them after contacting them over the Internet. They responded quickly by emails and text confirming the car was still available and for sale. I traded in a 2008 Corvette and the sales process was fair and professional. I have bought many cars over the years and these guys were among the best and easiest. A+++. Thanks Alex!
Aug 2, 2017
Very responsive and courteous. Quickly answered all our questions and provided valuable insights which were helpful to our decision making.
Jul 25, 2017
Professional and courtesy but car is over priced.
Jul 20, 2017
These guys went above and beyond my expectations. I was looking for a Jeep for my son, his first car, they were helpful, friendly, and gave me exactly what I wanted. I have nothing but the highest of praise for how these guys run their business. Jimmy, Aaron, Nathan, and the rest of the crew I didn't meet, and to all the other team members I didn't meet, thank you! You guys do it right!
I gave them the contact information they requested, which was my email address in the initial contact, phone number was optional. I wanted a carfax on the vehicle because I saw it was involved in an accident. They made contact via email a couple of times but never gave me the information I requested nor did they refer to it. I am still waiting.
Jul 18, 2017
Response from current dealership:
Hello sir my name is Julian Martinez at Formula One Imports I am the General Manager, I am sorry that you did not receive the typer of experience always try to offer. please allow me to at least get the information you requested. please feel free to contact me at my direct line 704/804/3396 thanks
May 31, 2017
Response from current dealership:
Carla, congratulations on your new RX350! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken and the team were able to provide you with an excellent experience. We look forward to working with you again in the future!
May 14, 2017
Terrible no response kept getting phone calls for different clients of there's and zero correct communication
May 31, 2017
Response from current dealership:
Hey Justin, we are very sorry to hear about your experience. We recently switched our lead management system and there was a few bugs that needed to be ironed out. We would love the opportunity to find a vehicle for you and we feel badly about this situation. Please feel free to reach out to me directly. Best Regards, Nicole Craig.
This an amended review. I purchased a 2006 Land Rover Range Rover
truck that was a consignment vehicle. I felt the vehicle was overpriced but I
purchased it anyway but the truck is beautiful and had very low miles
(59k). The next day, the check engine light came on. I called Pamela about
the P0128 check engine code (thermostat) and she never replied after
initially saying she would look into it. I received a call from Julian the
manager and he went above and beyond to correct and repair the
problem. I live 3 hours away and he sent a driver to me and gave me a
"loaner" car ( a newer Lexus RX350) while the driver brought back the
range to be repaired. Julian kept in constant communication with me and
made me feel better about the purchase. They brought the car back to me
repaired and washed. Formula One more than made up for the initial bad
experience. I would highly recommend this dealership, tons of integrity was
shown and I appreciated it!
Mar 28, 2017
great experience
Mar 20, 2017
Was in contact with me a couple of times
regarding a few coined of the vehicle that I want.
Checked the website and the original vehicle that
I wanted was sold but remained listed for weeks
after they notified me that the vehicle was no
longer available. Ended up purchasing a vehicle
from another dealership.
Mar 24, 2017
Response from current dealership:
Michael, we are very sorry that your experience was less than perfect. we take pride in providing a very nice buying process from beginning to end. we list all of our cars on eBay and often times someone will hit the "buy now button" and the vehicle will remain listed for a few days until the sale is completed. we will continue to improve and hopefully in the future we can provide you with a better experience. Thank you for considering us
Mar 12, 2017
I bought the vehicle, love my new ride. Great staff, easy transition,
great place to do business with. Come one come all they will hook
you up.
LaFaye
Mar 20, 2017
Response from current dealership:
Thank you so much for your business!
Best purchasing experience ever! Very
professional, great customer service! Walked
through the doors and in a couple of hours my
wife drove her Tacoma home.
Mar 20, 2017
Response from current dealership:
Thank you so much! enjoy your Truck !!
Feb 14, 2017
They were very responsive. However, I decided the car is not what I need before we had a chance to talk.
Mar 20, 2017
Response from current dealership:
Looking forward to assisting you in the future when you get ready. thank you for thinking of us!!
Jan 1, 2017
They sent me an email of the vehicle history and information
I asked 3 times how much the car was and every time they kept trying to set me an appointment to come in, come in and test drive, come in and see the car, come in and speak to someone.
After my 4th time asking, no one ever replied.
Extremely unprofessional.
Mar 20, 2017
Response from current dealership:
Tiara we are very sorry for the lack of information, we are constantly improving and we hope in the future you would give us another opportunity, thank you for your interest.
Julian
General Manager
Julian
General Manager
Sep 30, 2016
Honest and helpful
Mar 20, 2017
Response from current dealership:
Thank you very much !
Sep 6, 2016
dealer won't answer simple questions they just ask for your personal contact information instead.
Aug 9, 2016
Explain I was just looking, again very friendly thx
Aug 9, 2016
They allowed me to drive 2.5 hour to the dealership with a trade in to tell me that they could not give me a price until the owner was back from vacation, after they told to come on with the trade. That is not how to do business. Not a good experience with this dealer. Would not go back.
Aug 1, 2016
Excellent!
Aug 1, 2016
Took two requests to get the information I asked for, but they were very responsive.
Jul 14, 2016
Drove 3 hours to dealership, only to find vehicle not there. It was sent to auction but still on car gurus and the dealership website
Jun 23, 2016
Prompt response and friendly
Jun 19, 2016
Bought my car through them and one of the easiest purchases ever! 2012 Range Rover, all info and negotiating done on the phone went smoothly. Personal service and nice independent dealership.
Jun 19, 2016
Never sent pictures of inside nor got back in touch after we conversated. Says negotiable but wouldn't bulge on price.
Apr 6, 2016
They just sent back a generic email asking me how can they help me and I
requested info on a specific car. Never followed up or showed interest in my
business.
Mar 29, 2016
I met Justin who was extremely nice, pleasant and professional. He was not pushy and I decided the truck was not for me. I didn't pursue trying to make a deal on the vehicle.
Feb 7, 2016
Good selection
Dec 15, 2015
Unfortunately there were things I found wrong
with the vehicle after I'd signed all documents.
The problems as of now consist of, radio
antenna missing, no key for the luggage rack,
12 volt outlet not working, and the push button
cover for the keyless ignition is missing. The
price for the vehicle was $1k more on the final
documents than the price we agreed on. I
bought the vehicle in the evening hours of 12-
14-15 after dark, and didn't see the antenna was
missing. I received a "congratulations" text from
my salesman, JG after I had gotten home
(1hour away). I responded by telling him what
I'd found wrong, he originally responded by
telling me I had the wrong person, and then in
the same text told me they would address the
issues today, 12-15-15 when I returned to pick
up the car I had left there. They DID NOT replace
the antenna nor the push start button. They told
me to have a locksmith cut a key for the
luggage rack myself. The manager told me over
and over that the light indicating low tire
pressure just wouldn't go off. He didn't want to
check the tires nor put air in them. It wasn't until
the general manager returned that air was put in
the tires. After signing documents, the manager
asked if he could do anything else for me, and
because historically when I've bought a car, the
dealership filled the car with fuel, I asked for a
full tank of fuel. They put .25 tank of fuel in the
car. The manager advised me he would give me
a $25 gas card if I would give them a good
rating. I will not be receiving any gas card
because I WOULD NOT RECOMMEND anyone
buy at FormulaOne Imports in Charlotte, NC. I'm
seriously considering utilizing the time the law
allows to return the vehicle and void all
contracts.
Jan 11, 2016
Response from current dealership:
Rene, Thank you so much for your purchase here at Formula One Imports. I'm sorry that your experience wasn't everything that you hoped it would be. Our mark up on our inventory is below market average, this means that a lot of times in order to keep providing customers with the best deals we have to fix very minor things on a case by case basis. We always try to provide every customer with an exceptional level of customer service. Upon doing proper investigation into this situation it was brought to my attention that we actually redid your deal twice without any issues being brought up.
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