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Today 7:00 AM - 6:00 PM (Closed now)
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Flow Toyota of Charlottesville
About Us
Flow Toyota of Charlottesville is a premier destination for customers looking for new and pre-owned Toyota vehicles and service in Charlottesville, VA, and surrounding areas. Need repair or maintenance services for your new, pre-owned or certified Toyota without breaking the bank? Then take advantage of the service discounts and rebates we offer at Flow Toyota of Charlottesville!
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Today 9:00 AM - 7:00 PM (Closed now)
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1357 Richmond Road
Charlottesville, VA 22911
Our Amenities
- Free Wifi
- Coffee
- Snacks
- Service Loaner Vehicles
Service Info
Service Hours
Dealer Reviews
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Jan 28, 2026
What a nice atmosphere at this dealership. I worked with Faisal for my test drive and then the new car general manager came and talked to me too and offered some creative options to meet my needs. Seemed like a happy work place! I didnt buy the car fir totally un related issues, decided it was just bigger than what i truly wanted. Thankful for the pleasant non pressure experience
After inquiring about a specific vehicle, and receiving a spec sheet and itemized price, was asked to fill out an online credit app after asking to be put in touch with finance before making the drive to the dealership. Called the next day to confirm the vehicle was on the lot after being told it was on their lot three days prior only to be told it was traded to another dealer. They did everything possible to trick me to come to the dealership. 10 out of 10, do not recommend.
Oct 20, 2025
Response from current dealership:
I'm disappointed to hear about the frustrating situation you encountered and the miscommunication regarding vehicle availability. We would like to understand how we can make this up to you. If you're willing to discuss further, please don't hesitate to reach out. Thank you, Stephen Scarbrough - General Manager - 434-977-3380
May 17, 2025
Quick to respond. Good details.
May 19, 2025
Response from current dealership:
The team at Flow Toyota of Charlottesville loves seeing great reviews! Thank you, Manuel!
Apr 12, 2025
Great experience!
Apr 13, 2025
Response from current dealership:
Joyce, your kind review makes our day! Thank you from the Flow Toyota of Charlottesville Team.
They're great people to deal with! I didn't expect to buy a car that same day, but i couldn't turn down the great deal that was offered to me. I will send everyone from where I live over to them. Thanks!
Oct 30, 2024
Response from current dealership:
We're delighted to hear that you had such a positive experience at Flow Toyota of Charlottesville and found an irresistible deal! Thank you for recommending us, we look forward to assisting your friends and family in the future.
Was interested in an SUV for my dad. Was told I'd be contacted regarding shipping. Never heard back. And when I checked to see if it's still available a few days later I see that they increased the price by $500!
Jul 1, 2024
Response from current dealership:
I apologize for the lack of communication and any frustration caused by the price increase. This is not reflective of our usual standards, and I'd like to assist you in resolving this matter. Please reach out to me directly at your convenience. Thank you, Stephen Scarbrough - General Manager - (434) 977-3380
Jun 23, 2024
Great experience…saw the truck, was exactly as advertised, got VIP treatment from salesman (ask for Piero Huaira), negotiated price easily and respectfully, completed paperwork in less than an hour (admittedly cash purchase made things simpler for all), and they even were willing to deliver the truck to me. Very smooth…honest dealership, great to work with. Highly recommend!
Jun 24, 2024
Response from current dealership:
Michael, we're delighted to hear that you had such a smooth and positive experience with Piero and our team at Flow Toyota of Charlottesville. Thanks for the high recommendation!
Buying a car from Flow Toyota was a breeze. Very friendly, welcoming and helpful staff made my experience a success.
Jun 14, 2024
Response from current dealership:
Jade, we're delighted to hear that our team at Flow Toyota of Charlottesville made your car-buying experience so smooth and enjoyable. Thanks for the great feedback!
Show older dealer reviews 21
Did not purchase vehicle (daughter ended up wanting a completely different type of vehicle) but great communication with the agent
Mar 30, 2024
Response from current dealership:
Thank you for your kind words! We truly appreciate your positive feedback and are delighted to have provided a satisfactory experience. Your support means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.
Jul 15, 2023
Was contacting pretty quickly and has all my questions answered in a timely manner, ended up not purchasing from them. Definitely would keep them in mind for my next vehicle.
Mar 4, 2021
Response from current dealership:
We truly appreciate this 5-star rating. Thank you so much!
The person seemed eager for our business without being too pushy, but we had already made our purchase.
Jan 25, 2021
Response from current dealership:
We're so happy that your experience went so well! Thank you for taking a moment to share such kind words about your shopping experience with our team. Please reach out if we can ever be of assistance again in the future!
Aug 10, 2020
Response from current dealership:
Thanks so much for taking the time to share your feedback with us! We'll be sure to let Darrin know he is doing a great job!
I did not pursue this truck, but the dealer was quick with requested information and respectful when I declined
Jul 28, 2020
Response from current dealership:
Thank you for sharing your experience with us. Please don't hesitate to reach out if there is anything else we can assist you with.
Mar 31, 2020
Vey nice dealership helpful sale stuff. No pressure sale. Very pleasant buying experience. Would recommend them to everyone.
Apr 1, 2020
Response from current dealership:
Thanks so much for the glowing recommendation, Joe! We're pleased to hear you had a pleasant experience with our team! Safe travels!
Dec 29, 2019
Very helpful stuff. Even though I did not end up buying the vehicle of interest, I liked their conduct. Very friendly place to buy a vehicle
Jan 2, 2020
Response from current dealership:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve. Please let us know if we can ever be of further assistance here at Umansky Toyota!
Nov 24, 2019
Timely response, knowledgeable
Nov 25, 2019
Response from current dealership:
Thank you for this wonderful feedback, Lawrence. We appreciate your support and hope to work with you again!
Aug 26, 2019
Car which was advertised was not available due to "minor repairs". Dealer wanted me to come in to show other cars which I had no interest in.
Aug 28, 2019
Response from current dealership:
We apologize for the inconvenience, Robert. It is never our intention to mislead and we are truly sorry for the mix up. Can you please get in touch when you have a moment? We would like to find out how we can make this right. Sincerely, Craig Morris, General Sales Manager, cmorris@umanskytoyota.com
Travis was very helpful and quick to provide pictures and information on the car. He was even willing to provide
such documents on his day off, over the weekend; I told him no...get them to me on Monday morning. He was
eager and very professional. When I asked for a Vehicle Analysis List (VAL) from the Porsche PIWIS maintenance
system, I was told that the Sales Manager indicated that I could pay for that after I purchased the vehicle. That isn't
common place for "Porsche" automobile buyers. At that point I was turned off against buying the car. Subsequently,
I was told that the Dealership Owner ended up "keeping" the car for a family member.
Jul 12, 2019
Response from current dealership:
We want to apologize, as our team works hard to provide a knowledgeable, accommodating, and professional experience. We would like to learn more about what happened so please reach out at your earliest opportunity. Sincerely, Craig Morris, General Sales Manager, cmorris@umanskytoyota.com
Jun 5, 2019
Worst experience ever can not recommend drove from NY for a car that they told me was in pristine condition. It had cracked fender and inside dirty with cracked leather .
Apr 22, 2019
Terrific
Jul 8, 2018
Wonderful experience. Morgan was delightful and helpful.
Mar 9, 2013
Prices are too high.
Nov 1, 2012
made offer & he was not willing to come down,which is fine. Then he called & told me to come to tent sale,that we could make a deal.I went,the price was marked higher.The salesman & I agreed on a price,but the owner wouldn't budge from original price,so I left.