Audi Greensboro

The dealer was very helpful and kept in contact with me with any updates on the vehicle

Courteous professional service and follow-up.

Very nice and respectful employees. The car was just not right for me. Had too many cosmetic issues going on for my liking.

Good experience, responded quickly and was treated courteously while at the dealership.

Great dealership!

Good communication. Sales and sales manager were great to work with. patient. But didn't end up purchasing.

Good professional response. Not bugging me to death. Still in decision making process.

Sales rep was pleasant and easy to communicate with. The vehicle however was woefully overpriced and makes me question the mechanics at this dealer. Bolts just sitting in the vehicle, the sun shade initially not wanting to work and making a horrendous racket once it does start working, but most of all the clutch being terrible and close to going out. To be told vehicle prices is non negotiable and based on the market is laughable and not in check with reality. The vehicle is not in good condition and cannot be sold as if it is.

Very professional and and get in good contact

Everyone I spoke with was super helpful, they worked around my schedule to make sure I was able to travel to get my new car. 10/10 service.

Very good service and feel like I got a good deal. Just what I wanted and love my car. Thanks to car guru and flow vw. Very happy

Good

Great!

Excellent

Contacted me quickly and responded with information requested.

Did not purchase from this dealership. However,they were responsive.

Kaitlyn was great to deal with. Everyone at dealership was super nice, and helpful. Process took a little longer than I’d hoped but it was a busy holiday!

Wonderful staff and buying experience

We had a very positive experience. The staff was responsive and we found a great car we love.

Went down to look at an audi drive two hours called ahead never got call back. Car wasn't ready didn't tell me the rear mirror was broke. That the windshield broke while in the lot. And the mechanic didn't fix the pulley before putting it on the lot. Try to add a 4000 extended warranty without making sure I didn't already have a company.

No more contact since initial response. Dealership raised price of this vechicle by $2000.00 with no explanation. I inquired about it in my “1st contact” email. Asked specific questions about the interior color. Neither of my inquiries were answered. Car is way over priced from comparable vehicles currently on the market with similar mileage & options. Price gouging??? Also, they have a “No-haggle” price policy which is not fair market competitiveness. As a potential customer, I should have the ability to negotiate any terms for a significant financial expenditure.

Never saw the 2016 Mazda Miata 5 but did test drive 2003 Mazda Miata 5 very sharp looking car but overpriced and wouldn’t come down on the price :((

Quick email response and polite and courteous via telephone. Very considerate. Not pushy at all.

Great experience from initial contact to the lead up to the actual purchase (closing tonight). Definitely consider Flow when it comes time to replace your vehicle!

I made contact with the internet sales department which was very friendly. I didn’t make any appointment to see the as I was only staying in the area for work and wasn’t sure if I’d be able to make it over. But at the last minute I decided to walk to the dealer and look around. When I arrived I spent about 20mins on the lot and no one offered to help me. Proceeded to look once again at the car I was interested in then left. If it wasn’t for the prompt response of emails I prolly rate this dealer at a 2 stars compared to other VW dealers I have visited.

Great salesman, but the sales manager was annoying. I understand car sales are getting to be a tougher business...many dealerships are taking the no-haggle price approach which some people feel better about. Main problem for dealerships is that consumers have a lot more resources...(CarGurus, NADA, KBB, google reviews, etc.) This is why I say the sales manager was annoying, he might be a cool guy, and I understand he's conditioned to use the tactics he knows but you've got to identify and level with the consumers who do their homework. It makes you as a professional look bad, its got to be embarrassing in front of your employees and then it also makes the dealership look bad. Again, I totally understand the drive behind sales and making revenues happen but this was a disappointing experience. The dealer advertises fees and taxes and all included but mine were not. Good job sneaking those on top of the purchase price. Shame

Dealership responding within 30 minutes and answered all my questions

Super happy with the buying process. Thanks to Rick and Allen for all of their work. We were in and out in no time.

Excellent response and customer service!

Very professional and helpful in every respect. I bought the car.

Dealer was responsive, courteous, & honest.

Excellent customer service. Good job by all the employees we dealt with.

Nice people, Every thing was well explained.

We had contacted the dealer when we were looking at another vehicle before, but everyone we dealt with at Flow was super nice and very helpful. It was one of the most pleasant car buying experiences we have ever had!

This was the perfect car that I've been looking. I have the money ready the bank ready transit already. And they said they would not sell it to me as I was in California. This went back and work for a week. I finally found that are in Mississippi will have it shipped to my home and that transaction only took one day. I am at customer service at flow. It's not good and The sales man would just text me instead of calling and just say sorry. It's really not how I want to be treated pine car.

Great followup to my questions

Responded quickly to every question.

Very good

My search criteria specified manual transmission Audi A4's. Even though the Car Gurus listing stated the car was a manual, it turned out it was an automatic.

The dealer do not have the car that we wanted but they kept up with this great service thanks

I could not be happier with the experience and price. The transaction was fast, honest, and pleasant. Never had a buying experience this good.

car features were not accurate...car that was listed was not the car they had for sale

Received car fax and several pics and all questions answered about this car.

Excellent customer service. Overall very pleasant experience.

Awesome

Great dealership, worked with me beyond expectations and made sure I was satisfied with vehicle before and after I bought it, provided brand new car to drive until they fix mine on their expense. I will shop there for my next vehicle

Responded to questions almost immediately

Great experience

Helpful, but not in terms of getting prices down.