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Dealer Reviews

Based on 13 reviews
All reviews are verified visits to the dealer. – Learn More
Feb 25, 2026
Best experience ever definitely recommend it.
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Feb 21, 2026
By far best experience!! Definitely recommended it here!!
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Bobby
Jan 16, 2026
Salesman was awesome and highly communicative. The truck was better than expected, and it’s unfortunate that the deal couldn’t work. They low-balled the trade, and refused to come up to get a deal done (which is their right). When I mentioned that they weren’t willing to waive the mandatory “dealer add-on” or come off their price, all I was told is that they had previously discounted the truck, so this was all they could do. Again, unfortunate that a deal couldn’t be done, but the dealership was nice, courteous, and professional.
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Dee
Nov 29, 2025
One of the best experiences I have ever been a part of. I would buy again from fertitta Chevrolet
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Aug 16, 2025
They have responded
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Sharea
Aug 4, 2025
Chris was very helpful. I ended up buying the vehicle, even though I was out of state, and they worked the necessary paperwork online and via overnight FedEx.
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Juan
Jul 18, 2025
Great, speedy experience
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Jun 6, 2025
We wasted Memorial day morning driving 30 miles to see this vehicle. The Volt wasn't charged at all ,so I could not tell if the battery works or has weakened over the past 8 years. Then the test drive was ridiculous. A lap around the block, then back to the parking lot. No chance to take it onto the highway to see if the car can get to highway speeds.
3 of 3 people found this review helpful.
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Mar 31, 2025
Although the vehicle was not still available, they were still nice. They were not overly aggressive, which is what I look for.
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Feb 25, 2025
Dealer contacted me promptly. Vehicle had a pending sale. Representative offered to contact me if deal didn't happen or if similar deal became available. He did not pressure me to come in and has not contacted me again (which I appreciate). While I was not able to purchase a vehicle from them I absolutely appreciate the no pressure approach and not being hounded on a daily basis. I would absolutely consider this dealership if something else came up that I was interested in. You should give them a try.
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Luis
Dec 20, 2024
Zach my sales guy & company got me into a car when no one else did. Experience was amazing. I will never forget the way I was treated. Zach is a top notch guy!!!! Thank you for everything.
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Aug 22, 2024
Great experience...we liked Zach...quick and easy.
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Aug 9, 2024
Answered quickly. And when I asked them to take pics so I know the vehicle is on site they didn’t hesitate to do it. Chris was a great help and honest. The manager Melissa was very respectful and kind.
2 of 2 people found this review helpful.
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Apr 17, 2018
Contacted me in timely manner just couldn’t get truck in my price range
1 of 1 people found this review helpful.
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Sherri
Jan 16, 2018
Contacted me in speedily.
1 of 1 people found this review helpful.
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Sep 21, 2017
very responsive
1 of 1 people found this review helpful.
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ericka
Sep 17, 2016
I drove from Louisiana to Houston to purchase this car. They saved my spot. Great customer service, very down to earth people, also understanding of your needs. Awesome job Gentlemen.
1 of 1 people found this review helpful.
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Kathryn
Apr 3, 2016
Very responsive dealer with great follow up.
1 of 1 people found this review helpful.
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James
Feb 19, 2016
Quick response they left a number of messages and emails
1 of 1 people found this review helpful.
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Matthew
Dec 17, 2015
Dealer contacted me immediatel and was very informative and motivated to work me a deal.
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Sarahi
Nov 14, 2015
Quick responce... not very willing to negotiate price..
1 of 1 people found this review helpful.
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alexander
Jul 11, 2015
Unfortunately, car I was interested in "just sold" when I arrived at dealership.
1 of 1 people found this review helpful.
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Emmanuel
Jun 5, 2015
Address sent me to the wrong dealership. Then first time buyer. 10k down. 688 credit.no truck.. Bad business. And rude when they came up and just said no. Can't sell it to you!!??? OK??
1 of 1 people found this review helpful.
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Clark
May 30, 2015
No pressure and answered all my questions.
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Ken
Mar 29, 2015
Very responsive and informative.
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Nathan
Mar 14, 2015
The staff assisting me at Norman Frede Chevrolet has been prompt, friendly, and attentive. Overall very helpful in my purchasing experience.
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adam
Dec 20, 2014
Purchased car...great deal. Great services.
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Henry
Jun 13, 2014
Called once and emailed me twice. Vehicle was not what I wanted.
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Gerald
Feb 27, 2014
very helpful in searching for the car
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Alan
Feb 14, 2014
Couldn't come to an agreement on price.
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Chele
Sep 5, 2013
The original vehicle I was interested in sold before I got there. I wasn't informed of this. I was shown another vehicle upon arrival. This one was out of my price range.
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Patti
Jul 29, 2013
Our salesman Steve Gomez was awesome to work with as was the G. Manager, Pastor. They truly have the customer in their best interest. Got a great deal and it was painless in a very short time period.
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Sue
Jul 9, 2013
Prompt
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JOHN
Jun 27, 2013
Very good dealer helpfull employees, and exellent prices for all cars models that I will recomment to the buyers, and personally I will refer my friends and all whom in need of a good deal to Norman Frede for their wonderful job, and exellence services. You will feel as a family. My thanks to Mr Wood and all representatives of NFC.
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Thomas
Jun 21, 2013
Marcos is good
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Connie
Jun 20, 2013
By far the BEST dealer I have ever dealt with. Go see Donnie!
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Apr 17, 2013
salesman told me about clearcoat problem. I appreciated that.
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mayra
Sep 18, 2012
Great salesman!!! Thanks to Dan & Brett for all the help. I bought my car was able to get approved. Give this dealer and staff 5 stars.
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David
Sep 10, 2012
They called several times
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Glenda
Aug 5, 2012
Fast, fair and friendly . Made deal quickly. Lived up to what they promised.
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