Fellini Auto Sales and Svc LLC

The people are so helpful and will go out there way to help all customers with different credit

Top-Notch Dealer. Professional Personnel. No Pressure Sales. This Dealer will go out of his way to help you get your vehicle. Arness is one of the finest men I have ever met. So go ahead, visit this dealership and get the car or SUV of your choice, you'll be glad you did. CFM

Not good. Set up an appointment to see a 2015 Lexus ES 350 crafted line last week only to get there and they told me it was sold that morning. They called me the next day to say I missed my appointment to see the car. I told them that I was there and they told us the car was sold. I asked them to double check and let me know if the car was sold or not, to which they replied it was. The sad thing is I am still getting emails telling me they have it in stock and it’s still listed on the cargurus.com website.

Great experience but the car wasn’t right for me. Love my salesman though thanks for trying appreciate the hospitality and understand and non pushy service

Almost bought from this dealer. AUTOcheck showed damage and they passed it as minor issur and further research showed frame damage. They were very friendly and hrlpful duting provess and easy to work with but were not honest about the damage. Do not recommend.

Good helpful

Great place awesome staff. It was an easy process and all my concerns with the vehicle were met. The car runs great and looks great. It will be a great addition to my family.

Arnes, the manager, and George, the salesman, are incredible people with excellent customer service. I highly recommend this dealership to anyone in a used car market to purchase a car from this outstanding dealership. I bought a car from this dealership, and I am happy with their courteous and excellent customer service. Emmanuel

the people who worked there are very professional, definitely would recommend them.

The car offered was too outdated. Terrible speakers ie. I just was not interested. But the Staff was Great.

I missed there call and when I tried to return the call my number was blocked. Great job

Vehicle sold but sales staff was transparent in letting me know while offering other options.

Very good

Very nice. Some good cars at good prices. Willing to work with you.

Friendly environment , definitely don’t feel any pressure to buy a car

Response to inquiry was timely

He called to tell me it was not available.

Great professional staff, very friendly and engaging . Had a nice selections of cars and crossovers. Will refer friends, family and colleagues

I was interested in coming to see the vehicle and giving it a test drive. When the salesman called he dove right onto financing questions, but when I had questions myself, he wasn't able to answer and said "the bank handles all of that". I didn't even know if I was interested but he was ready to make a sale. The man was very typical New Jersey salesman aggressive and I just don't need that anxiety/pressure when looking for a new car.

Friendly and persistent on getting me to their dealership to look at the car I inquired about.

The salesman was very friendly and approachable. He was very helpful. Unfortunately I had some reservations with the vehicle so I didn't purchase it at the time(needed to think it over). He was even so kind to text me and let me know that it had sold the same day. I would recommend them.

Contacted me right away.

Excellent! Contacted me ASAP. Vehicle did qualify for my financing options but it still was a good deal.Maybe! Just didn't like the high mileage. Almost everything is out of factory warranty so it's no telling how long the car will last without getting some repairs and parts. It a Cadillac and they don't build them to last long anymore.

great

The salesman (Arnes) was extremely nice and helpful. Unfortunately, we didn't ask whether the car was owned by a non-smoker and that was a show stopper for us as the car had signs of excessive smoking inside. Plus, the rear lift gate was inoperable and very difficult to open. It just was not the car for us.

We were met as soon as we pulled in, we were showed a few different cars, but I still liked the first one so they set everything up, got everything done with a quickness and I was driving away in MY new car! Was great! I am so HAPPY! THANX!

I contacted them twice within a 3-day period. Email then phone. When I called to arrange a test drive, they said the car had just been sold. It didn't matter because I didn't have financing arranged yet, I was just exploring at that point.

Very responsive and nice

Responed quickly, I am the one responsible for the slow action. Still comparing.

Good

My experience with Fellini Auto Sales was wonderful ! ! Everyone there was extremely kind, helpful, patient, and knew everything about their cars that they had available. I highly recommend Fellini's Auto Sales ! ! ! They're good people ! ! !

Awsome

Great help would consider this auto on my next car

Just dont shop here, go somewhere else. We purchased a 2007 Honda Fit. It had some minor issues that they were happy to help before we drove off the lot. They were nice and helpful when they purchased it. We got the warranty after some pressure but figured why not. 30 days later we had serious car issues. It was undrivable as we barely made it back to the shop by my home. The warranty didnt cover the issue as it was considered a basic maintenance issue (4 coil packs and 4 spark plugs). It was a $700 bill for parts and labor. They only would help me if I got the car to them which wasn't an option. I asked for them to pay for the parts for what it would cost them and I would cover difference. Not the labor, not what I paid for part. Just what they would have paid. They refused because they didnt look at the car. Dont buy a car from them as they wont stand behind it. If they offered to do anything at all for me I would have been happy. They did nothing.

Don’t even waste your time, no seriously don’t waste your time! Stop what your looking at and just look somewhere else. What you think is a good deal really is not. This place is a scam. They are good with their words and at first all seemed well. The vehicle I purchased had the check engine light come on before I even got out of Pittsburgh. I made the mistake of driving two hours because I thought I was getting a deal. When I brought up the issues, I was told the parts needed would be ordered and the vehicle would be fixed. When I texted the person I had been communicating with his response was “well I don’t work there anymore but your parts are in”. So I called and a new guy said No the parts are not in. Red flag right away and now I was confused. I told the head guy I would take it my garage locally and send them a list of parts the Murano needed. He agreed and again all seemed well. I got an estimate and my vehicle needs over $1,200 in repairs. They refuse to fix all issues.

Very good experience with Fellini, and especially Arnes, who was very helpful, communicative, professional and nice. I purchased the car after they invested time and money to bring it to a good shape, inspected.

Daniel and all at Fellini were polite kind an caring an are a rare 99.9% honest dealership me this Lad bought 1 vehicle a decent nice dodge caliber as yet with no problems .. ;-)

Awesome experience! We didn't purchase the car we went to see but did buy a great car. I recommend this dealership for anyone looking for a good vehicle at a great price.

Drove an hour and a half just to see that the car I wanted was flooded with water and underside was rusty even after we called and they said it wasn’t.

Drove a hour away just to get a run around basically gave out a lot of information to them. Who knows what they did or do 90% of the cars was once trough a flood would not recommend them to anyone stay away

Good

Customer service is good. I went to the dealership in person and was given space to first go look at whatever vehicle I wanted to, and then was approached by an employee. No pressure, which is always appreciated. Unfortunately there wasn't a truck I was looking for, but I appreciated the style of customer service that was given to me... Everybody is different! Give me space, ask me how I'm doing, I'll let you know I'm interested. 5 stars

Initial communication issues, but overall the whole team was helpful and friendly. Vehicle was in great condition by the time the sale was finalized.

The initial response was within a few days but no other answers after that. I emailed and called and left messages and never got any further information. I finally got someone to answer the phone just to tell me that the suv I wanted had been sold 3 days prior.

Thanks to Dan. He was very helpful and he took me to a place that I was not expecting. He suggested I sell my car on Facebook that I could get a lot more than money than he could offer .

Internet person answered immediately. Sales person was another story. I’ve shopped for a lot of cars in my 68 years but this gentleman couldn’t have been more negative. I simply asked him if there were a lot of dents, dings, etc because it’s difficult to determine from on line pictures, especially on a black car. He said, well it’s a used car and it’s sold as is. I told him I didn’t want to drive 2 1/2 hours to see the vehicle if there were glaring problems. He again responded, it’s sold as is. It was like I was bothering him with questions about a $5000 used car. I hung up and never went to see the vehicle. Bought a car from another dealer who seemed eager for my business.

Daniel was very helpful thanks for everything I love my new car!

Dan is an excellent salesman and even better human being. Really cares. I have not even bought the car I want and he already has gone above an beyond. Thanks Danny .