Fellah Auto Group

I was interested in the 2009 Toyota FJ Cruiser as I had a 2008 FJ which I missed, especially in heavy snow! I contacted Fellah Auto Group who immediately called me back. I worked with Austin at Fellah who was excellent. I told Austin my Dad passed away and he was the one who always helped me with my auto decisions. Austin was my fill-in Dad and was very helpful and helped me out with the financial aspects of this purchase. See anything you like at Fellah Auto - contact Austin - he is one of the best!

It was a very good and pleasant experience, aside from the down payment the payment needed from me. Brian was very helpful and got me into a car that fit me based on my credit score.

Bryan help me out with everything thanks

Person I spoke to in store was nice. Gave me details about the car, but it turned out to be in the shop for a small repair. Was told I would get a call back within a week about the test drive. Never got a call back, the email I was given gave me a pre-written response saying the car was ready to test drive, and wasn’t able to speak to another person about the car. The fact that none of the questions I asked in that email and the fact that it seemed like a general email to get me into the store tipped me off that it was pre written.

Prompt, friendly, working on deal?

Dealer was nice and so was staff but after offer was made, never heard back about it. As a dealership, you would think they would be in touch to make a sale. Found another Jeep a week later.

My experience was great, I ended up buying this car. They helped me out with a great deal.

The experience was fantastic! My salesperson, Frank, was very helpful and I love the car!!

Great people nice dealership

Friendly staff who responded to my inquiries quickly. Lyndsay was my first contact and got the ball rolling. Charles worked with me on financing and had the car ready to go when my girlfriend showed up for the test drive. The listing was accurate and we were given a walk-around prior to the test drive. They were up-front about the vehicle and answered any questions we had. Easygoing and friendly staff. Fair pricing on this awesome automobile. We drove about two hours to this dealership and would recommend others to check them out.

raphael was excellent!! very smooth and quick transaction. we love our new car thanks guys!!!

Responded

Great service

Did not get to visit yet but they were helpful and ready to answer my questions.

Good

They got back in touch with me quickly and weak or responded back and forth until we got the right answer

Advertised price was farrrrr from sell price. I wasted my time and $50 Lyft fare going there. They also advertise everyone's approved... Not true according to the gruff salemen that tried to "hook me up with his friend who does credit repair" I witnessed others being told they couldn't have the vehicle they wanted as well.

Answered all questions promptly

Friendly, prompt communication and professional. Great deal on the car, sold before I could grab it.

Vehicle was not even close to the condition that it looked in the photos. What a wasted trip. Dealer would have had to move 3 vehicles just to have me test drive it since the lot was parked so full.

Very pleasant experience .

I did end up buying this car, and the salesmen I dealt with were nice enough. However, I was disappointed that they only had the valet key for the car (gave me a local referral to get a "deal" on a key fob...something I would have hoped they would have already done) which means more $ out of my pocket, and the car came with no owner's manual and no service records. The car has numerous cigarette burns on the seats/doors and damage to the underside of the front end...not as clean as advertised. Also, I paid cash, and they weren't willing to negotiate on the price. Maybe I should have tried harder. The other issue was the availability of the car to test drive...I had to come back a second day because the car, which I was initially told was 5 minutes away, was at some further away remote lot. Don't want to knock them bc I think I got a good car at a good price but the lack of records/keys etc makes me nervous.

Very responsive!

Set up an appointment to see vehicle the day prior. Arrived at dealership and was there an hour and didn’t see the vehicle because they didn’t have it at the lot.

Good

It was a fantastic experience my sales man Benjamin was awesome everything just went smoothly

Very friendly fast helpful service, great quality cars,I recommend salesman Benjamin Rosario to help with car shopping needs. Thanks fellah auto group

This was my first time financing a car and these guys made it so easy. The sales guy Ben was so professional and transparent I really enjoyed doing business with him . He was so helpful and wasn’t pushy. They found the best financing for my credit range and made sure I understood all the terms and conditions. The finance Rep Charles and the owner made sure I was comfortable with my purchase. I would definitely recommend purchasing a car from Fellah’s if your looking for trustworthy car salesmen.

The price was 2 k higher than what was advertised.

Great

Quick and courteous response.

Great service

Fast response, very satisfied.

Great!!

Salesman was professional & knowledgeable. Read the fine print which hides an additional $2,000.

Price was higher than listed and color was WAY wrong, didn't really go over loan...but sales manager was not pushy and was very nice

Response time was immediate.

Dealer tried to tell me that the price the Explorer was listed at was only with $2000 down on a finance deal. Would not honor their own 30 warranty that was on the car window if they "sacrificed" the car at the price listed. Nonetheless, I did buy the car at price listed and I am very happy with it.

The dealer seem nice and eager to meet me on the phone when i came in he was quiet which seemed very shady also said my car wasnt worth much before even seeing it i would not reccommended anyone going here

Quality cars, financial experts, professionalism topped off with a bit of humor. Oh, and a great deal!! What more can you ask for.

Excellent

This dealership is full of crap they have cars on there website that is not even there straight pretenders

Wonderful group of people

no need any further...........found another car

Great people great service. Even though I call them multiple times because of my anticipation they were always polite, helpful and patient with me. Thanks proud new owner of a car from Fellah auto group.

this is really a great dealership they didn't try to BS me they gave it to me straight on the car that I wanted and I left day with the BMW m5 I'm very happy with the car, customer service was excellent, thanks guys

these guys overcharge like a bunch of scam artists! their cars are shoddy peices of garbage, and they wont even budge on price AT ALL. stay away from this stink hole. they wasted about an hour of my time showing me stupid video's on youtube to try and "make a connection" so they could slip me some garbage about how the price is very fair. i found a place where the car i was looking for 4 years newer, and 4000$ cheaper. this place buys cars from auction for 10k, tosses 60$ at parts at them (seriously, i saw the total parts breakdown they showed me) then double the price to 20k!! AVOID!!!