Father and Son Auto Sales

Accommodating and quick to help

Friendly And accurate

Very responsive. Did not purchase the vehicle I was looking at but will definitely work with them should the right vehicle at the right price comes along

Very proactive

The dealer contacted me and was very helpful but decided not to purchase.

Very responsive

Greet

Experience was good for my answered question of a lesser amount for the vehicle. It was not what I wanted to hear, so I'll have to wait until I get the firm amount requested!! I'm crying now...thought you should know!!

The staff was super friendly and helpful and made buying my first car a great experience!

I worked with Sam he was great and now waiting on vehicle to be shipped to me

Nice people, no pressure. Fair deal on a nice car for my friend who I shopped there with.

car for sale was a 2012 ford mustang that was undrivable , i waited 10 days for them to fix it before i put any money down, i had to get a different car ,

Received my car. Quick great service!! Joe was very helpful

Very friendly and patient sales team! Even jacked up the car so that I could take a look underneath which I greatly appreciated.

Car was horrible paint all over the driver side tape marks on passenger side engine ran rough with a possible knock waited 30 minutes for them find the key and another 20 minutes for them to jump it a complete waste of time do not go here.

The pictures listed were months old, the car has clearly been sitting for a long time. It was covered in dust and the interior had animal hair all over. There were several problems with the car, multiple lights were on. The service members weren’t interested in fixing it or working with me.

It was great!

BUYERS BEWARE!!! I purchased a vehicle through this dealer only to get half way home to a VERY Scary ride! The brakes were sticking on the left front! It wasn't even safe to drive and I had 65 more miles to go! Now, just two months later, the right side has gone bad!!! This is definitely NOT a reputable dealer! They are only interested in pushing their cars and certainly not in their customers or their safety!!!

Great deal great service

I an appointment still had to be waiting on by mechanic. Sales personal walking around trying to act like they are busy. When I was finally help and test drove the vehicle. I came back in office to crush up some numbers and try to make deal. I told sales personal, I would like a break down of prices. I was giving a business card with $6,100.00 on it .If you add up everything price of vehicle,taxes,and transfer licence plate it's $6,035.00 not $6,100.00. I am not interested in doing business with this company.

Completely misrepresented the truck. Said there was no rust on it. The rear wheel liner had a good sized rust hole. And the bed was filled with body filler

Contacted the dealer my email. They told me the vehicle was there. Went to the lot the same day and they gave 3 different reasons of why the vehicle wasn't there.

Answered very quickly, however not helpful with negotiations. Had to call car manufacturer myself to find out recall history. Friendly but not helpful.

Very quick to answer my text, was comfortable texting and getting the answer I needed.

Dealer was fast and efficient. He put me in the truck I wanted and also went above and beyond to help me. I believe his name is Mike. I had an issue with the truck and they fixed it the very next day.

They representative told me that the car was there and I could have picked it up in the upcoming week.

fast contact but continued searching elsewhere

None yet .But they answer right away

Answered all questions

Were enthusiastic & appropriate!

The dealer did respond quickly but we decided that it wasn't a good time to buy this car.

Very quick responses with a phone call.

Replied timely. Clear and concise. Very helpful.

Friendly and helpful

Good

Dealer was very friendly and helpful,,,

Contacted dealer but was informed that vehicle was being serviced. I was also told the dashboard was cracked. I contacted the dealer again to see if the crack was fixed or not, but have yet to receive a response.

Magic Mike was great!!! Very Helpful

Excellent service!!

My experience wasn't to bad there is a few things they should work on like showing a customer a filthy car with a flat tire and a dead key fob when I asked if they could wash it off so I could look at the black paint they used a hose witch didn't help much also had to go sign the paperwork again because the date was wrong but over all I would buy a vehicle from them again

Missed my appointment due to rain,but dealer did call promptly

Very nice and help ful

I did not buy a car from them but they contacted me not too long after i reached out to them. I do not feel as though they were engaged in offering a great deal to get my business but this is the review that all of the dealers I reached out to will receive.

Yes they did and I know own this beautiful truck!!!

Great

Great people to work with

I reached out to the dealer and they contacted me within the next day. And they try their hardest to see that you get onto a car that you want.

Siri good

Very helpful

This was my first totally positive experience with any car dealer. There were no unexpected surprises, or hidden costs.

Hess did a great job I went in looking for one cross over and walked out a totally different crossover and I'm very satisfied with my experience, they were nice a friendly.

This was one of my best car buying experiences ever. They are a real class act group of guys at Ford Road Motor Sales. Any problems or concerns I had was taken care of quickly. I drove a little over 2 hours to get my Jeep and I wilI be making the trip to Ford Road Motor Sales for my next vehicle in the future. Thanks guys and thank you

Good

Prices were thousands less then what I could find in Minnesota. I located a Jeep using cargurus and called and asked many questions over the phone before leaving for my 10 hr. drive to Dearborn from Minnesota. I worked with Hass who answered my questions and sent me additional photos and ensured the car was reliable and in good shape. I did not want to drive 10 hr. and return empty handed. I drove through the night and arrived when they opened. They cleaned the car up and I was out of there and on the road back to Minnesota within 2 hours. I have put almost 2,000 miles on my Jeep since (30 days) and no problems. I love the car and would buy from them again. Thanks Chad

quick electronic communications and follow up. Pending visit to test drive.

Great response time

Yes this dealer responded ,it was a good experience

They were good and informative

Great service and great salesman

I drove 2 hrs even after the salesman was very short with me on the phone to look at this vehicle. Salesman was outside smoking when he approached me, and told me nothing about the vehicle at all, just asked for my license so I could drive it! First thing I noticed was check engine light on and a warning about the suspension as well. Upon return with the test drive, I was gave some off the wall story about the check engine light, and the suspension warning! At that point I knew this was a dealership that I would not trust to give my money to! I was prepared to buy the vehicle with no financing that day, especially after driving so far, but I will simply go with a dealer I can trust! I wouldn’t send anybody to this place!!

They are very professional and timely.

Many people responded quickly.

Received e:mail in response to my inquiry just as soon as I submitted my request.

good response, car not what I'm looking for.

Quick response

car ws dirty inside, airbag lite on, sales said they would fix it, sooo? why not fix it before it was on the lot. no sale

Went in for one truck actually was able to get a better one great people no problems so far

great

Good folks

They are not welcoming. They didn't make me feel that they're trying to make business. When I first came to the place to check the car, employees were sitting like in a cafeteria one is eating bf in her office and the guy who gave me the car key and left to have breakfast. I wanted to trade with my 2008 they said the will take for $300. How do you expect anyone treated this way to buy anything from them. Not professional at all.

The salesman was very helpful and overall just nice and patient

Traveled there from out of state only to be told the car I had intended to look at was currently in the body shop because someone had hit it looking at cars on there lot. Had the car pulled apart never got a chance to see it. They were nice, not very talkative. Didn't try showing me other options or anything either. Ended up leaving and never heard back from anyone for further help or info on the car I had initially wanted to check out

This car dealer Responded promptly to Mi request for information about this car.

Good

The staff was attentive to making the sale, unfortunately someone else bought it before I had the chance to see it in person. It seems that they don't have communication amongst the staff because the next day someone else called me and asked if I was going to buy it, as if they did not know it had already been sold.

My experience was great here, and I was able to get the car I wanted with no problem. I will be referring others to this dealer. Great cars and great service!!!

Very quick response

One of the best dealerships very busy very professional..!

Told me the car was available. Went down there and the car was gone. It was their way of getting me down there to sell me another vehicle in which I didn't.

Quick response

Dealer responded fast and gave me all the information I needed to go look at auto

Responded in timely manner. I was not able to get to the dealership due to my job. I thought I would be in the area, but was not, however, I advised the dealership that I would be in touch and they were understanding. They emailed to make sure I had all the information to make an informed decision whenever I was ready.

Dealt with this dealer via phone only.... associates were Rude on the phone......in a hurry....didn't want to answer my questions on the phone....just referred me to their website.

When you ask about carfax report they never print it for you instead they have already printed one but they remove the pages that show the history of the csr I dont trust this dealer.

They raised the price on the vehicle I was going to buy asking me to take a seat see what he can do and then after 30 minutes and not coming back to talk to me I left. The car is nice but lots of scratches not worth the extra 2000 not really worth the asking price but I liked it and had the $. & there service is so bad me & my cousin both looking for vehicles walked out of there. After an hour of no help. Don't know how they make money when they let it walk out the door.

Friendly people. Good service. Willing to go the extra mile. Besides the waiting it was a good experience. Got the van!!!

very accomodating

It was excellent i didnt get the 2014 but i got a 2013 im happy

Nice but had to many miles and navigation system was cracked car was over priced

I made the purchase.

Responded quickly and was helpful. Went with a different vehicle.

Responded once gave them all my info, Tony said he'd call me back in 20 minutes, it's been over a week since I last heard from him

For the most of it was good. Luke was outstanding. Had a slight problem with paperwork at end of deal but overall i got a good car .

After a small miscommunication things were handled swiftly and fairly! Ended up walking away with the vehicle I wanted at the price I wanted!!

Very fast response consistent very solid follow up

Very Professional, willing to assist in any way!

The sold car was still listed and wasted my time.

Great job....I bought it

Prompt response. Prompt reply. See Mike.

Great

Price was higher than listed,but I still got the truck,it has minor issues and good place to go for a car but overall good friendly people on the staff just a lil slow on processing

Overall the experience was good. I was given the required information when asked for.

Looked like they could pack up and move at any second. the vehicle was not even fit for sale. just looked very shady.. I would not recommend this dealer ship to anyone!!

Sales employees did not seem very interested in helping me buy a car. Sold the car I was interested in without telling me so I made a 2 hour trip for nothing. I put a deposit down on a car and had to call many times to finally get it refunded. Buyer beware..

mike did a good job getting back to me

Response time good and cordial.

Mike responded quick very helpful

Although I made an appointment to see the vehicle it was not at dealership when I arrived and they had to go get it from owners house and I had to wait. And it was presented to me dirty. They didn't even clean it up. A headrest in back was missing and they didn't even know. It felt like it wasn't even s dealership car.

He sent me an email and called, but we haven't had a chance to speak yet.

I was contacted in a timely fashion. Although I never went to see the vehicle was offered an opportunity to do so and I was satisfied with that. I didn't go because I found the same kind of vehicle a lot closer to home for the same price with about the same amount of mileage.

Al was very good. Got me approved right away! Due to my work schedule, the process is taking longer than expected, however, i am very satisfied and confident this dealership is the way to go!

They called back and was eager to meet with me.

Knowledgeable people

Quick response, purchased from another dealer.

Responded right away

They had a car for an awesome price- so I called them asking if anything was wrong with it or if there was a reason it was priced the way it was. The manager said nope, great condition just got a good deal on it so I'm selling it cheap to get rid of it. I drove 2 hours to see that the car had been in an accident. It had dents and scrapes all though out the back and passenger side. I would have expected him to tell me that! So dissapointed, such a waste of time!

Prompt response.

Not truthful,the add said 10,000 but they didn't mention that's a cash only price till they ran my credit... Credit price is 13,000 with financing and payment (payoff) 21,000. Far cry from 10,000..

It was a good experience I purchased the 2010 PT Cruiser

Annoyed, apply ed for credit app, spoke with someone and was told I'd get a call back haven't received anything at or or been contacted. I guess selling cars isn't the most important part of a Sales mens job.

They actually contacted me immediately. However, I didn't get to call back, because I was on the phone with my CU. They did really good with their response.

Pretty good response...wasn't able to get to the dealership, don't have transportation....

Just make sure vehicle has both keys .And bring money for gas,.vehicle was on Empty . They get you in and out fast .If your in a hurry . Lots of cars on lot to look at .

Good

Eccellent Responded immediately

Great

A fair and comfortable experience. Thanks, Mike!

Quick and painless handled everything the way it should be done

Have new false information about a car that had been in an accident. They don't give you Carfax. Instead they give you a cheap knockoff that's missing information

Al's attitude was horrible! Started texting me at midnight about a car then we set a time for me to get to see it at 130, it's gone! And nothing! No apology no nothing. I had a struggle to get there. And his attitude about it was horrible. Not getting my money

I bought a 2008 dodge charger from them, and everyone was nice, and everything I needed for my car, they fixed and provided for.

They do a great service they help to get u what u need!

They stayed in contact with me .. And let me know what was going on.. I was running late and these guys stayed open and waited on me .. Great dealership..!

I called and asked mike to please set me an appointment to test drive the Dodge Charger, but Mike rudely said no. Mike refused to set an appointment in advance because the car might sell. Logically, Mike's reasonig makes sense. But, I fault Mike because he didn't ask me any follow up questions. He spent as little time as he could with me. And he sounded impatient with me. If I am going to consider spending $20,000 with you, be willing to spend more than 30 seconds on the phone with me.

Lied about the carfax and damage on the 2 accidents the vehicle was in. can't trust them

The car wasn't there. I drive 3 1/2 hours to be told car sold that morning. Sales person had no time for me unless I wantedvto put deposit on car. During every conversation he took many phone calls and acted like we were inconvenience him. I spoke to him about his behavior and he had a continuous list of excuses. Not a place to purchase a car from.

Let's just say I would not buy my dream car from this place. This establishment has no tact or customer service or professionalism. The prices are too high. These are some of the most price gouging salesmen I've ever dealt with. That's why I didn't go through with a deal I got approved for and went else where and got a better car with a better warranty and less miles.

I called about a specific vehicle.AN SUV.person who answered didnt want to give me ANY info about the car other than that someone else is interested in that one as well..well then take it off your website!!! For all you know i had cash in hand.i tried asking abkut it and he refused to give me even ONE bit of info about it.. and was told to view other vehicles and CARS In that price range....i didnt and dont care about OTHER CARS..in that range...i WANTED INFO ABOUT THE SPECIFIC one i called and asked about. I guess his idea was to just shove me off to ANY car.

thanks for everything good people two get a car from .

Salesmen are only interested in driving the Lambo around. Too close to Detroit to find professionalism I guess.

Went the dealer, no one helped me. Its a big dealer, but lots of their cars are garbage. I know I wont be back to them.

Mike was great help he really worked with me and made sure i was satisfied highly recommend mike at ford road motor sales I am so happy with my purchase!

Good.

Very unprofessional! Salesman text my phone at 10:30pm to ask me if I had any questions about the vehicle! Then text my spouses phone 5 mins later asking the same thing. I was pissed and for that you lost a sale!

Car was salvage not as photographed. Con artist.

Saw an Advert for a BMW 530i, contacted Ford motor sales and was pleased with their professional approach to doing business(Al saad was cool).The car was in great shape for a 100k plus mileage car.Did not have the money with me but deposited $100 and came back two days later with the remaining money.As easy as that.Was given great warrantly offers too.Overall it was a nice customer experience.

Price is cash only. Financing price is 2000 more

very quick to respond

Dealer Al was asking a ridiculous amount of money down an really didn't seem interested in my business. I left out of there an found another dealer with some common sense and a better deal.

Very prompt response and follow up. Although we could not agree to the final price, it was a good experience.

I wasn't satisfied I received an email that the car was available but nothing more I called and was rushed off the telephone like I wasn't important I'll do my business elsewhere

Do not waste your time, these people are out of their minds!!! The ad said "2007 cobalt ss extra clean", It was a hour and a half ride for me to go look at the car, When I arrived at the dealership I didn't even have to get out of my vehicle to see that this car was completely destroyed! The front bumper was smashed and all cracked up, the intercooler was smashed in aswell. The breaks were corroded beyond belief, The rear bumper was painted the wrong color of silver and then hit again, and the interior was destroyed! The seats were all ripped up, mud all over the carpet and the shifter boot was completely ripped open. The tires were bald and curb rashed all over the place! Honestly do not waste your time going to look at one of their vehicles, It appeared that most of their vehicles were in this condition as well! Also their whole lot was dirty & filled with nails and screws! Buyers beware!!!

When I went to the dealership the salesman was busy and never got around to waiting on me. I went outside and looked at the car on my own and because I did not like the car I just left without any interaction with the salesman.

Would never consider buying a car form there again. Went to the dealership and test drove the car. loved it, price was negotiated. Went to the bank go the cash. The whole time the salesman was doing the paper work he was getting phone calls. Apparently from another sales man regarding the jeep. Everything was set and ready to go. He was writing up the temp plates when the same person called and he handed me the phone. The guy on the phone told me he could not sell me the jeep because someone left a $20.00 deposit on it 2 weeks ago. I ask him if he was kidding and told him I had the cash sitting on the desk in front of his salesman. He then explained to me that he was gonna get way more for the jeep by getting this other person financed. I told him fine and left without the jeep. Souinded like they were willing to work with the person on the financing because they were going to rip her off. They were going to get $2000 more then they even advertised the jeep for. Oh, well. Stay away!!