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Dealer Reviews

Based on 21 reviews
All reviews are verified visits to the dealer. – Learn More
Funmilola
Mar 12, 2026
Professional customer service
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Mar 14, 2026
Response from current dealership:
Dear Funmilola...Thank you for the kind review...It was a pleasure working with you!  We hope you enjoy your new ride!
Jan 19, 2026
If I could give 10 stars I would . Steve and his team were knowledgeable and definitely not pushy.. I needed a reliable car that wouldn't break the bank as soon as possible. They made the whole process super easy. Even after leaving the car lot that day I found out that the Bluetooth wasn't working they went above and beyond and got me a new radio .I am 100% satisfied with my purchase and will tell anybody who would listen to buy their car from them! Thanks Fast Lane Autos!
1 of 1 people found this review helpful.
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Feb 18, 2026
Response from current dealership:
GuruD86G1V, thank you for the kind review!  It was great working with you, and great to hear that you are enjoying your Toyota Corolla!  Know you had a couple minor issues with it after purchasing it.  We greatly appreciate your patience in getting the issues resolved for you!
Nov 13, 2025
They were great. Highly recommend. No pressure and very polite. Carl was exactly as described. Went above and beyond to help me purchasing this car.
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Nov 14, 2025
Response from current dealership:
Carl, thank you for the kind review!!!  It was a pleasure working with you, and we hope you enjoy your Camaro!!!
Nadine
Jul 14, 2025
Steve Switzer He’s the best
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Jul 15, 2025
Response from current dealership:
Nadine, thank you for the kind review...thank you entrusting me over the phone, and allowing us to earn your business!  We hope you enjoy your Lexus NX 300!!!
Jesse
Jun 24, 2025
Everything went very well! The employees were quick and pleasant to deal with. Easy to communicate with directly over the phone/text message.
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Jul 15, 2025
Response from current dealership:
Jesse...thank you for the review...we greatly appreciate your business, and hope you enjoy your new vehicle!!!
Sarah
Jun 5, 2025
Exceptional service! Shane was extremely quick in his responses and made the overall buying experience pleasurable!
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Jun 8, 2025
Response from current dealership:
Sarah, thank you for the five-star review.  We greatly appreciate the opportunity to earn your business, and hope you are enjoying your Infinity QX80!!!
Olivia
Apr 17, 2025
I purchased a vehicle from this dealership while living over 400 miles away, so the process was entirely remote. Shane was great to work with, he made the paperwork side of things very smooth and was helpful throughout the process, especially when it came to arranging shipping. There were a few delays getting the car on the road, but I appreciated that he kept me updated as best he could. The car arrived in good condition, drives smoothly, and seems well-maintained. The only issue I noticed was a broken fog light cover that hadn’t been listed in the online description, which was a bit of a surprise. But overall, I’m really happy with the purchase and the way everything was handled. Thanks again to Shane and to the dealership for helping make a long-distance car purchase possible!
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Jun 8, 2025
Response from current dealership:
Olivia, we greatly appreciate the opportunity to earn your business!  Please get back in touch with Shane, and we will see what we can do to help with the cracked fog lamp...also, we apologize for the lengthy shipping process...the transportation is set up with a third party transportation company that we trust...unfortunately with all the fraud going on out there, the shipping company has to be very thorough on who picks up and delivers vehicles...once again, we apologize for the transportation delay and hope you are still enjoying your Honda Civic!!
Mar 28, 2025
Shane called an he texted me to see if I was available.
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Mar 29, 2025
Response from current dealership:
Good afternoon, Mildred...Thank you for the review...Just curious as to why you only gave us 4 stars?  Did Shane do something wrong to not get 5 stars when he contacted you?
Mar 22, 2025
I recently made an out of state purchase from Fast Lane Auto (900 miles). Steve and the staff at Fast Lane made the process painless and addressed any concerns I had. Steve is a honest and trustworthy guy. I highly recommend Fast Lane Auto for your automotive needs.
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Mar 24, 2025
Response from current dealership:
Thank you for the review, Reggie!  Great to hear you are loving your Silverado!  I really appreciate you trusting me over the phone during the sales process and appreciate your business!!
Feb 12, 2025
This dealer is easy to talk to fair and very informative. Nice transaction. Would do business with him again I found the right car.
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Feb 13, 2025
Response from current dealership:
Thank you for the kind review... We appreciate your making the trip to Kokomo and entrusting in us earn your business!!  We hope you enjoy your new vehicle!!
dylan
Feb 12, 2025
Awesome folks here. Worked with me on pricing, held the vehicles for days as I was out of state. Let me text them which is great, it's not easy to call all the time. These guys made it all so seamless. I came with check in hand, I was out of there in an hour which I can't appreciate enough having drove almost 3 hours to get there. The last thing I wanted to do was sit and wait. Down to earth people not looking to scam or take advantage of you!
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Feb 12, 2025
Response from current dealership:
Dylan, thank you for the review!  We appreciate you coming in, and allowing us to earn you business...It was great working with you, and we hope you enjoy your new ride!
GUY
Feb 6, 2025
nice guys
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Feb 10, 2025
Response from current dealership:
GUY... thank you for the review...we appreciate it!!!
Miggy
Jan 20, 2025
Great experience working with Steve and his team. He went out of his way to do the little things. It was a very quick and transparent process. I would highly recommend using Fast Lane Autos.
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Jan 21, 2025
Response from current dealership:
Miggy...Thank you for the kind review...Thak you to you and Brittany for making the trip up to Kokomo, and we greatly appreciate your business!!!
Ben
Jan 3, 2025
Shane and all the guys at Fast Lane Autos were great! Professional, friendly, communicative, reasonable and efficient. Best car buying experiences I’ve ever had! 10/10 recommend! Also, Shane’s recommendation of Half Moon Brewery was the perfect spot to grab lunch.
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Jan 21, 2025
Response from current dealership:
Ben...Thank you for the kind review, and we greatly appreciate your business!!!
Dec 7, 2024
Very responsive and helpful through the entire process!
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Jan 4, 2025
Response from current dealership:
Adley, thank you for the kind review!  We greatly appreciate your business, and we hope you are enjoying your new vehicle!
Denise
Nov 21, 2024
We had a wonderful experience with Shane and the Fast Lane Auto crew. We never felt pressured and the easy process overall. Will definitely be a return customer! Our daughter is extremely happy with her Malibu :)
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Nov 22, 2024
Response from current dealership:
Denise, thank you for the review...We greatly appreciate your family's business, and it's great to hear Grace is loving her Malibu !!
Richard
Nov 13, 2024
These guys were the best people I think I have ever worked with on buying a car. They were willing to work with me through a couple snags I had on my end. When I buy again I will not forget this place. It was a hour and a half drive for me but well worth it. I mean even my wife is happy with the truck, what else could I ask for.
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Nov 14, 2024
Response from current dealership:
Richard, thank you for taking a few minutes to leave us a review...We greatly appreciate it!!  Thank you again for making the trip to Kokomo, and we greatly appreciate your business!!
Nov 9, 2024
Extremely friendly and helpful staff. Fast and easy process, I highly recommend this dealership!
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Retta
Sep 27, 2024
Got approved the same day I apply very good service The next vehicle will be purchased at Fast Lane
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Kathy
May 14, 2024
This dealership was great to deal with it! No complaints and when in the market for another car I will call on them again! Thank You so much!
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May 15, 2024
Response from current dealership:
Kathy, thank you for the kind words...it was a pleasure doing business with you, and we appreciate your business!!
Apr 4, 2024
Very friendly, helpful staff. Got the exact car i wanted at an reasonable, affordable price.
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Matthew
Mar 18, 2024
Fast Lane Autos was a pleasure to work with! Sam and Steve were very professional, listened to our needs, and worked with our budget to put us in a vehicle that will serve our family well. We highly recommend using Fast Lane Autos for your next vehicle purchase!
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Phil McNew
Mar 15, 2024
Dealer was quick to respond to my inquiries. The car was described very accurately on their website with lots of pictures. When picking up the car, it was clean and had 1/2 tank of gas. The dealership staff was very friendly and very easy to work with. Car was missing owners manual and Steve went out of his way and purchased an original Ford manual for me. Would highly recommend this dealer to my family and friends.
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Chad
Feb 24, 2023
Test drove the car, Negotiated the price, picked up the car and happy with my purchase. Thanks
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20
Jan 31, 2023
Excellent first time experience with Fast Lane Autos. Great customer service. Very friendly without the pushy sales tactics. The whole process went very smooth and quick. I would highly recommend them for your auto purchase and will look to them again when looking for a vehicle in the future.
1 of 1 people found this review helpful.
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Dec 23, 2022
Great people to work with
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Micah
Aug 5, 2022
Answered right away and was very kind tried to schedule something I could make it to in time ended up buying another sequoia elsewhere
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Tom
Apr 21, 2022
Bob was very responsive to my inquiry.
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Mar 18, 2022
Great guys to work with. It has been in the shop getting some repairs done to it, which Sam told me that. I received a call on Thursday stating that the hummer would be back on the lot on Friday, but I haven't contacted them yet. But Great guys and up front with you.
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Feb 6, 2022
Each person I met at this dealership seemed genuinely interested in helping us have a good car buying experience. They were pleasant to work with regarding each aspect of the sale. If another friend or family member were looking for a used vehicle, I would recommend that one of their shopping stops should be at Fast Lane.
1 of 1 people found this review helpful.
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Oct 16, 2021
Dealer responded promptly with information about a truck I was interested in.
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Mar 17, 2019
Nice and answered all my questions
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Aug 18, 2018
Bought the car. Was very firm on his price. The owner had invested some money into the Pacifica. It was in excellent condition almost new.
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Larry
Nov 2, 2017
Looked at a few vehicles here. Nicest and cleanest for the money at any lot I visited. Kind and knowledgeable guys working there.
4 of 4 people found this review helpful.
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Phil
Oct 29, 2017
I emailed them asking if they could send me the Carfax report. I also stated that Cargurus rated the Escalade $1800 over-priced, and would they be willing to negotiate. His reply was terse. He said "give us a call." I'm in Indy and I felt his effort was minimal, at best. Besides, I drove up there to see the Red Ford Expedition Fast Lane had.
1 of 7 people found this review helpful.
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Mac
Aug 25, 2017
They were fantastic to work with! Responded in a fair amount of time, made buying a car quick and easy. Great people check them out!
5 of 5 people found this review helpful.
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Kevin
Apr 11, 2017
Slow to call and answer questions. It was a week from the e-mail before I received something other than an automated response.
3 of 11 people found this review helpful.
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