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Family Motor Company
About Us
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Today 9:00 AM - 4:30 PM (Closed now)
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18435 SW Pacific Hwy #F
Tualatin, OR 97062
Our Amenities
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Service Info
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Aug 18, 2025
Wasn't a very pleasant experience this 2007 truck is very overpriced considering it is 18 years old and priced $3500 over original MSRP of 14k...I'm sure they will get someone to fall for it! Ignorance is bliss! Here's hoping they find a suckered because it will be quite the win full.
Feb 9, 2025
Very quick responce
Jul 1, 2024
Good
Show older dealer reviews 28
Feb 17, 2024
Nery friendly and honest! Great experience and the way car buying should be. They are not you quick
talking, pay check to pay check, wannabe ballers trying to push a a car so the can make there rent. The
service is all in the name. Family Motors. Everyone that is working there is family. Salt of the earth people.
Definitely would buy from them again.
Feb 12, 2023
Great experience with Family Motor Co.
Kymberlee helped me coordinate by text and phone conversation. The car was all ready to go when I arrived and Matt was ready with the paperwork. Highly recommend.
Vehicle was as described. Most dealers you go to say they’re policy is no pressure buying which is hardly the case. Family motor company was indeed a NO PRESSURE place which I truly appreciated. I didn’t end up purchasing the vehicle , but I would recommend this place to anyone who’s looking for a quality used vehicle!
Nov 17, 2021
We ended up not buying the vehicle. But the dealer reached out to me almost
immediately. I thought it was an automatic text reply â but when I asked a
question there was another text reply back answering that question. They
answered several texts throughout the day (I prefer to text). I was happy with
their customer service.
Sep 16, 2021
fair fast
Aug 27, 2021
Dealer was extremely knowledgeable, helpful, and friendly. He did whatever he could to make sure I was happy with the vehicle. Definitely would recommend this dealer in the future!
Jun 16, 2021
Yes they responded but they don't have anything in inventory I'd be interested. Otherwise, nice people, easy to communicate with. Give them a try!
May 12, 2021
Helpful and good costumer service. Easy to get ahold of.
The folks at Family Motor Company were excellent. They responded timely to inquiries, made the process simple, and are easy to talk to. I never felt any pressure, and felt like they cared genuinely about my business. It was clear that they sell great quality cars and the one I purchased was certainly no different. Thank you!
Jan 29, 2021
Unfriendly. Was not engaging did not seem that interested in selling me this vehicle. I was asked to update this review not sure what else to say. When I called I had
to ask if this was a car dealership... reply was âyesâ. I was offer no incentive to carry on a conversation... I stumbled on... on my side of the conversation, felt
uncomfortable with the replies, was told that Kelly Blue Book not a good reference for car values. The price of said value of vehicle was about $2500-2800 high, was
told that KBB often mis-states values, I ventured a question, then can I expect a 2000-2500 than what was stated in KBB for my trade in? From I was told that the
price was firm... there were several others looking at this vehicle and it wonât last long. I see it is still for sale. I said thank you and decided to keep shopping and
ended my call. So like I said in my initial brief review: Unfriendly. Was not engaging did not seem that interested in selling me this vehicle. What else can I say?
Jan 31, 2021
Response from current dealership:
Marc, we appreciate customer feedback. With that said, our business model is to be transparent, and we do not engage in misleading customers. We inform customers of firm prices to be transparent and not waste customer's valuable time. As mentioned, KBB is often inaccurate compared to market value, availability, and cost to purchase the vehicle for inventory. We had several minute conversations with you, and answered your questions, and discussed the trade. We apologize if you feel our business model was not a good fit for you. We receive excellent reviews from customers and have a high-volume
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My experience with Joseph and Faith at Family Motor was excellent. Joseph has a depth of knowledge about
cars that is impressive. He had the Toyota Highlander we were looking for in great condition at a great price.
He helped us make sure the car was the right fit for us and met our needs. Then Faith helped us find financing
that was well below anything I was able to find on my own. We bought the SUV and couldn't be happier! This
was the best car buying experience I have ever had and I have already started recommending them to friends
and family.
May 23, 2020
Joseph was so knowledgeable about our ne vehicle, Toyota is his specialty, so if you are looking for a great deal and a great car this is the place.
Thanks again
E
May 16, 2020
I hunted for weeks and feel like I got lucky with this one. Thanks for everything
Nov 22, 2019
They contacted a few times but when I wanted to schedule an appointment, they never responded.
Nov 23, 2019
Response from current dealership:
We appreciate your feedback. As a company practice we are very responsive with customers. We are by appointment and even offer evenings and weekend appointments. Our inventory often sells quickly and therefore we encourage not delaying in setting an appointment to view a vehicle.
Nov 6, 2019
Family Motor Co was amazing it was the first time I was buying a vehicle and they made it super easy
Sep 23, 2019
This was the best car buying experience I have ever had! Quick response from Faith and flexibility when arranging a test drive. Joseph answered all my questions about the car, and is very knowledgeable about pre-owned vehicles in general, therefore is especially selective as to the vehicles he will offer for sale. The vehicle I purchased was exactly as described on the website, and was clean and ready to go. The purchase paperwork was simple and straightforward, and they can connect you with financing it needed. Follow-up title and DMV forms arrived within a few days so I was able to get the license & registration filed quickly. I am so thrilled with my new (to me) car purchase from Family Motor Company!
Aug 14, 2019
Excellent informative and friendly
Jul 16, 2019
Excellent
