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Fairway Auto Sales
About Us
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Today 10:00 AM - 6:00 PM (Closed now)
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3017 W Lake St
Melrose Park, IL 60160
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Mar 3, 2026
Absolutely love my car!! Runs so smooth and couldn’t be more happier !!! The staff there was AMAZING!! They are funny and work fast! Definitely have already recommended a couple people here
Nov 12, 2025
The dealer responded to my initial questions but never got back to me regarding an extended warranty, and the vehicle is now sold.
Nov 13, 2025
Response from current dealership:
Thank you for your feedback, Geoff. We take customer service seriously and always respond to every message we receive. According to our records, we replied to your initial inquiry on October 27 about the 2014 Mercedes-Benz C-Class. If you didn’t hear back regarding the extended warranty, it’s possible the message didn’t come through or wasn’t delivered properly. We only receive and respond to messages sent directly through CarGurus, by phone, or by text. If we didn’t speak with you or send pricing information directly, we may not have received your request.
We
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We
Sep 12, 2025
Fine
Jan 27, 2025
Great
Jan 31, 2025
Response from current dealership:
Thank You Jeff!
Jan 26, 2025
Responsive
Jan 31, 2025
Response from current dealership:
Thanks!!!
Jan 31, 2025
Response from current dealership:
We appreciate your feedback. The lender acquisition fee is determined by the finance companies based on various factors, including credit history, income, and debt-to-income ratio. This fee is common across all credit scores, as lenders assess the overall financial profile of each customer, including any past negative impacts and the risk of early loan payoff or first-payment default. However, the fee is not set in stone and can often be waived. We work diligently with our lending partners to negotiate the best possible terms for our customers. Our goal is to make the financing process as smoo
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Jan 31, 2025
Response from current dealership:
Thank You steven!
Jan 31, 2025
Response from current dealership:
Appreciate The review OTTO, glad we went above and beyond for you.
Oct 17, 2024
Very helpful
Oct 14, 2024
Quick response
Sep 7, 2024
Saw this car online, went in to dealership it was actually as advertised. We ended up buying the car. Staff and owner was very nice and knowledgeable.
Wouldn’t accept my pre approval from Westlake Financial and charge an extra $1000 to apply for a loan from one of the lenders they work with.
Jan 31, 2025
Response from current dealership:
We appreciate your feedback. The lender acquisition fee is determined by the finance companies based on various factors, including credit history, income, and debt-to-income ratio. This fee is common across all credit scores, as lenders assess the overall financial profile of each customer, including any past negative impacts and the risk of early loan payoff or first-payment default. However, the fee is not set in stone and can often be waived. We work diligently with our lending partners to negotiate the best possible terms for our customers. Our goal is to make the financing process as smoo
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Aug 17, 2024
Excellent
Sep 7, 2024
Response from current dealership:
Thanks Frank
For the great Rating!
For the great Rating!
Jul 22, 2024
Good service.
Sep 7, 2024
Response from current dealership:
Thanks For the rating, Emma please let us know what we need to do better
to get 5 stars!
to get 5 stars!
Sep 7, 2024
Response from current dealership:
Dave thank you for your business, and glad we were able to help you on your purchase.
Sep 7, 2024
Response from current dealership:
Thanks for the great review and rating!
happy to hear you are satisfied with your
purchase.
Thanks Again
happy to hear you are satisfied with your
purchase.
Thanks Again
Sep 7, 2024
Response from current dealership:
Harley thanks for the rating!
even if you didn't purchase a vehicle with us, we are to give the best customer
service possible in a timely manner.
even if you didn't purchase a vehicle with us, we are to give the best customer
service possible in a timely manner.
Show older dealer reviews 182
The dealer didn't call me but I went on my own to the car lot. I was sure it was going to be a good purchase from the description and pictures
on the Car Guru website but once I arrived and seen the vehicle. It was not the one. The engine didn't sound right and unfortunately I did a
hard credit check to finance this vehicle and was given ridiculous rates. Something like 30 mo. at $342 a month. Westlake Bank. Another
bank ripping people off.
Sep 7, 2024
Response from current dealership:
Hello Anthony, The subprime finance companies and banks we work with go off
customers credit history, so if a customer has had derogatory or past due accounts the bank or finance company will charge higher interest rates and or fees. And like we suggest to each and every customer if you have your own credit definitely go through them. As far as leads are concerned, we sometimes don't get leads because maybe there's an interference online. so we ask everyone to call us.
Thanks
customers credit history, so if a customer has had derogatory or past due accounts the bank or finance company will charge higher interest rates and or fees. And like we suggest to each and every customer if you have your own credit definitely go through them. As far as leads are concerned, we sometimes don't get leads because maybe there's an interference online. so we ask everyone to call us.
Thanks
Staff is very welcoming and knowledgeable. Tim was friendly and answered all the questions we had about vehicles we were interested in.
Sep 7, 2024
Response from current dealership:
Thanks For the awesome review!
Thats we take pride in in answering every question there is about the
vehicle.
Thats we take pride in in answering every question there is about the
vehicle.
Sep 7, 2024
Response from current dealership:
Hello Major
Thanks for the awesome rating! thanks for reaching out to us and having
interest in one of our vehicles.
Thanks for the awesome rating! thanks for reaching out to us and having
interest in one of our vehicles.
BUYER BEWARE...
I asked for the carfax on the car and the sales rep said that he didn't have permission and that the manager would have to give it to me. When I asked the manager he asked me why did I need it? Really? I laughed and said don't try to sell me, just give me the carfax. He asked me again, why? It's a great car with a great price! Let's start the process to get the car for you because there is another customer that wants this car and it first come first served.
I told him that because he couldn't get me the information that I needed to make an educated decision then keep the car, the carfax and his under preforming liability.
Buyer beware.
Sep 3, 2024
Response from current dealership:
Marc, we always provide Carfax reports to all of our customers, and they are available for free on our website for every vehicle. We're straightforward and dont pressure our customers. we never push anyone to buy a vehicle they dont want. Thanks for the misleading review that does not pertain to this business
Jan 2, 2024
Responded promptly with the information
Oct 19, 2023
Dealer responded well and was very informative,but because of a logistic issue I was unable to make the purchase.
They were not honest when providing information. I called the dealer and asked for information about the car. I
asked several questions and asked the seller to be honest because I am an hour and a half away. He said
everything was fine and working in the car. When I got to the dealer they were kind to me, in fact they gave me the
keys to the car so I could inspect it myself, there was no pressure from the seller. When I turned it on there was a
noise from the engine, the sunroof didn't work, there was damage to the interior, the power running boards didn't
work. When I mention all this to the seller he answers oh yes. He clearly knew about all this but he didn't tell me in
the phone call, I wasted 3 hours of travel and 70 dollars in fuel for nothing.
Aug 29, 2023
they were very kind and respectful
Jul 29, 2023
Car had several issues not disclosed online or in person (i.e. back door doesn't open, knocking noices
while the engine is on). Also dealer was not willing to negotiate at all.
Jan 23, 2023
Great response
Dec 18, 2022
Was easy to work with. The truck needed to much to fix
Jun 24, 2022
Polite, patient, friendly and not pushy. Gave me the keys and let me drive around, then answered any and all of my questions or concerns.. I am glad to have done business with them…
Bad price and all junk underwood rusty and rocker almost gone. They put plastic rocker to cover up and ceiling g almost fell off engine trans transfer is great the frame mounted for cab on left side gone not worth to buy I turn it down I drove down there 5 hours and not happy about what dealer did to me they knew
Mar 16, 2022
Response from current dealership:
I am so sorry you feel you had wasted your time coming to look at our plow truck. We had sent you numerous pictures, videos, as well as a detailed description stating the vehicle was a previous plow truck and had substantial rust. All of our staff did our very best to describe the vehicle to you before you came. Sorry for any inconvenience it may have caused you.
Jan 15, 2022
Good communication
Jan 19, 2022
Response from current dealership:
Thanks for the great rating Fred!
Jan 14, 2022
Overall great experience. Was contacted right away for more info and offer assistance. The staff when we were in office were genuine and informative at every turn. They took great care to make sure we left happy and are very grateful for the experience. Will definitely reach out on our next car buying needs
Jan 19, 2022
Response from current dealership:
Glad it all Worked out for you Ericka!
It was a pleasure doing business!!!!
It was a pleasure doing business!!!!
Jan 19, 2022
Response from current dealership:
Thanks for the review Tony!
Sep 25, 2021
The original truck I came to see had been sold. Joe (salesman) went above and beyond to in pointing out the discrepancies with every vehicle we inquired about. Very straight forward and courteous. I can’t say enough about how helpful this dealership was in making sure that everything was taken care of from the customer to the vehicle. We traveled from Michigan to see a few different vehicles, this dealership made us feel like great neighbors.
After trying to replace a brake light bulb, they found that the whole unit (top rear center) needed replacement, they ordered part on Saturday and it arrived Tuesday morning at my home in Michigan.
I will not hesitate to come back here for my future autos. Highly recommend. Regardless of purchases, they treat you with kindness and quality. Thank you Fairway
Jul 14, 2021
This has been the best auto shopping experience I have ever had. Joe, the owner & Guillermo, my
salesman both went above & beyond in my purchase of a replacement car that had given me
300,000 plus miles, But finally rested in peace. They found me a exact replacement, same model,
same color even with 60,000 miles & then fitted it out with new A/C & new tires. I flew in from St.
Louis To Chicago, O'Hare to pick it up sight unseen. Joe had me picked up at the airport with my
new car & threw me the keys to test ride. PERFECT VEHICLE ! Looked like new. They had
detailed to almost a new car. Interior was nicer than a new car. He was a man of his word on price,
NO SURPRISES. Except when it came to the paperwork, He removed $200. from the price for my
plane ticket into town. Where was this guy when I was purchasing new cars in the past ? He
understood I was retired & on a Soc. Security Fixed Income & He gave the best deal of my life. I
spent hours after the sale just talking to these friendly
Jun 20, 2021
I have had a great experience with them, always very responsive. Took time to look at any minor details that needed to be updated and they fixed it on the spot. After driving off the lot there was another minor issue that they are willing to help with cost. I recommend this dealer.
Jun 6, 2021
Was great to work with with even though I didn’t buy the truck.
May 24, 2021
Nice people to deal with and very approachable.
Apr 6, 2021
Not the best experience poor customer
service
We went on on a Friday to view and test
drive the bank we were financing Thur was
closed so we were suppose to go back the
next day when we go there they sold the car
without even letting us know so we could
cancel the Liam Thur the bank
Nov 2, 2020
Response was prompt, to the point, and courteous
Fairway Auto Sales is a first rate auto dealer with a great supportive sales team who want to earn your business. Prompt and
thorough response throughout.
They offer a great selection of well maintained, well priced cars, and a delivery option too which makes life so much easier given
that many of us are at home more.
This car rides smoothly, quiet, no issues, and still has showroom appeal inside and out.
I had a very pleasant buying experience end to end. Could not have been easier. All smiles.
Thanks Fairway Auto Sales!
Oct 9, 2020
Good
The dealer contacted me and it was on my list of dealers to visit but I found my perfect car at
the second stop and purchased it so I never got there. They contacted me again and I
explained I bought a vehicle at my second stop but they were great on the phone and the car
was ready for me to inspect and drive I just never made it that far but from the phone
conversation their customer priority was evident.
Aug 30, 2020
Brief, but nice and helpful
May 28, 2020
He described the truck well. Provided lots of videos. Good place to buy a vehicle.
Mar 27, 2020
Emailed me back quickly and answered all my question!
Feb 22, 2020
Good not pushing sellers
Nov 17, 2019
Great to work. I felt they told me everything up front.
No pressure.
I would go back anytime if I'm in need of a car
Oct 29, 2019
Disappointed that I didn't get a chance to purchase the vehicle, but the salesman Cesar and owner were very friendly, honest, and helpful. Would go back and purchase a if financing options were a little more flexible with bad credit. I was surprised that they didn't ask if I could get a co-signer, or try somehow to get me financed.
Oct 23, 2019
Owner's son was a real nice guy. Drove a hard bargain but ended up getting what I wanted.
Oct 2, 2019
Joe and Caesar are the best!
Aug 13, 2019
I was able to test drive the car I saw in CarGurus. The staff was really nice, not pushy, not trying to sell me another car. They just ask me what I thought of the car. I decided not to buy the car but I will definitely come back to look for another car in their lot again when the time comes.
Jul 24, 2019
Over the phone. Very friendly, explained circumstances re the car, Invited me to come up with sincerity. Looking forward to my trip to their dealership!
Jul 23, 2019
Really good
Jul 15, 2019
They were very responsive and professional.
Jul 8, 2019
Excellent
May 14, 2019
Was great
May 8, 2019
It was great. Very helpful and honest about the car
May 1, 2019
Joe and Guillermo were both nice and fair. Would recommend.
Jan 21, 2019
These Guys Love What Their Passionate About I Highly Recommend This Place . The Salesman Contacted Me The Next Day Unexpectedly.
Jan 15, 2019
Priced well, just haven't gound time to go there.
Jan 3, 2019
Salesmen were very nice and friendly the vehicle was decently priced.
Nov 22, 2018
My experience was very good the staff was very friendly and helpful .They let you make up your mind about ypur purchase. they didnt try to rush you.
Oct 14, 2018
Joe and Caesar are the best! They don't try to give you the run around and sell you on looks alone they let their product speak for itself and their prices are very reasonable. They were punctual and stuck to their word about the vehicle. I would definitely buy from them again.
Sep 22, 2018
Very nice salesman and owner
Sep 12, 2018
nice and profesional team work!
Sep 2, 2018
Dealer called right away I think this dealership is number one on my list
Jun 19, 2018
Good people there
Jun 18, 2018
I mean this dealer is very flexible negotiating for us. IThank you fairway. My brought car is good
Jun 8, 2018
I had a very pleasant experience with this friendly dealership. Nothing pushy or sketchy at all, just honest business. However, after I purchased the vehicle, some maintenance cost more than I had expected, but Fairway was even willing to purchase parts for me to save me some money on minor repairs. Would recommend these guys to anyone! Also, love my new car.
Jun 2, 2018
The dealer responded on a holiday when they were closed! The listing was accurate. The car was cleaned and ready. Service was excellent. All staff members were honest and knowledgeable! I'll come back to this dealer again!
May 11, 2018
They returned my call very friendly and helpful i will be dealing with them
May 9, 2018
I spent the previous 3 weeks talking to Joe about purchasing a truck
from him. We proceeded to negotiate price and plan for me to make a 6
hour round trip to look at and purchase that truck. Last minute he
decides to tell me that he sold it hours before I go to buy it from him.
This is not a reputable dealership and I would NOT recommend that you
buy ANYTHING from here. Joe is not a man of his word and I would not
recommend even wasting your time trying to buy anything from this
kindergarten operation. Very disappointing to throw away 3 weeks of
planning and 6 years on my part of looking for the right truck. That is not
how you conduct business. Fairway Auto and especially Joe are not
honest and trustworthy. When you communicate with someone and
make an appointment you do not undermine the buyer and sell it from
beneath them. If I could give this dealer a no star review I would. Do not
buy from them!!!!!!!!!!!!
Mar 26, 2018
They are very pleasant, fair and nice. I would definitely do business with them again.
Emailed regarding trade in and received a fast response from Joseph. The next day Cesar also followed up with a phone call stating as Joe did that they'd accept my trade. They not only offered a good no haggle price for the Jeep Commander but gave me exactly what I was looking for on my van for trade in. They seem to have a good inventory of reasonably priced vehicles and don't play games. We would consider buying from them again. Traveled from Dupage country to buy from the little guy. Best decision we made. Thanks again Joseph and Cesar for a great car buying experience.
Feb 24, 2018
I purchased a vehicle from this dealer. The dealership was not huge and fancy, but the vehicles on the lot looked decent and the price was very reasonable. The dealers that helped me with my purchase was Jay and Farhad. They were both friendly and helpful. Jay actually stayed past closing to wait for me to come back to the lot to close the deal. If you need a decent vehicle at a decent price, and you dont want to feel overcharged on the price, stop by and see these guys.
Jan 7, 2018
Got a quick response
Dec 27, 2017
Response from current dealership:
Thanks For your rating, if you or any one you know need any help in the future dont hesitate to call us 7088658700
Nov 6, 2017
Sale went fine,,nice people!!
Dec 27, 2017
Response from current dealership:
Hello Bob thanks for your review!, We are glad you were satisfied with our service
Oct 3, 2017
Very Nice!
Sep 29, 2017
exytemely good
Very Honest people to deal with. I live 250 miles away and talked to 3
different guys, they all told me the same thing. No pressure, honest
answers, down to earth people. I bought sight unseen. they pointed out
things I would have missed. They set me up with getting delivered and
when I got it it was better than I was told.
Thanks Guillermo, Joe & Caesar,
Greg
Aug 29, 2017
Very bad communication , was told that the car was no for me when I told them , the car had many issues and wasted my time
Aug 14, 2017
Im satisfied
Jul 22, 2017
Great car buying experience no pressure responded quickly and worked with me to get a great deal on the vehicle I wanted thanks ceasar and joe I'm loving my srt8.
Worst Experience in my life! Found car to buy. Got pre approved! Contacted Joe & Steve. Informed them I had cash in hand. Asked for bottom dollar! Steve would not reduce the price 1 penny! Then had the nerve to tell me he does not care if he ever sales his cars because he has "LOTS OF MONEY" Why are you in business if you do not what to sell cars?
Jul 20, 2017
Caesar and Joe are great! Both are easy to work with and went out of their way to make sure I had a positive experience with them.
Jul 9, 2017
fast response time!!!!!!!!!!!
Jun 14, 2017
Very friendly. Easy to deal with.
May 31, 2017
Prompt response to request.
May 12, 2017
Did not end up purchasing car here, but owner and staff were all very helpful.
Mar 2, 2017
They sent me the photos I asked for but the van sold before I could look at it.
Dec 4, 2016
Nice comonication
Nov 6, 2016
I had one of the best experience with the guys that work here.. thanks for everything and I definitely will do business with them again . .great car..thanks joeeeee....
Oct 8, 2016
Actually financed the '09 Accord. The owner was really nice. Went pretty fast compared to the big dealerships. They didn't leave us sitting there for hours wondering what's going on like other dealerships always do. They seemed really honest. We didn't even bother trying to chew the price down because it was a great deal. Not over priced like the big dealerships. Can you tell I don't like dealerships! Would definitely go back to this place. Thanks guys
Oct 4, 2016
Quick responce
Sep 19, 2016
Very good Dealer. They were courteous enough to call me and say that the vehicle was sold before I could get there to test drive it. That impressed me.
Sep 12, 2016
Basically said their lender doesn't deal with people out of state. So
they might want to look into other lenders .
Sep 9, 2016
I live in TX and was looking at an older SUV unit online, (it was a want,
not a need) at around $1700 so I was very concerned about rust and
shipping vs. plane ticket and the drive back.
I forget his name, but he said, "don't do either, it's not worth it."
He has to be the most honest car salesman on the freakin planet. I hope
I get to buy something from them some day b/c I will w/out hesitation.
Sep 2, 2016
Thought the vehicle was sold to me and was getting
ready to leave to pick it up and Joe emailed me to tell
me it was sold to someone else.
Aug 22, 2016
They weren't wiling to work with me at all. No
meeting in the middle on trade and price of their
vehicle. Only car dealership I've found to never
compromise prices.
Jul 27, 2016
At the point that the gentleman contacted me I let him know that I was no
longer interested.
Jul 10, 2016
Called back promply .
Jun 5, 2016
I missed the call back,but i appreciate his response
May 30, 2016
Cooperates very well
May 18, 2016
They responded promptly
Mar 29, 2016
Nothing good or bad to say. I emailed them, they called promptly and left a message. Sounded pleasant on the answering machine, but I ended up buying a different car I found elsewhere.
Feb 11, 2016
Quick.
Feb 1, 2016
great guys to buy from , upfront & honest. Very good deal .
Dec 2, 2015
Great guys, very easy to deal with, A++ rating
Dec 1, 2015
This was the first time I've bought
a car and Joe and Ceasar were
extremely helpful and honest.
Good internet price and quick e-
mail response.
Nov 12, 2015
response by email, no follow up
Nov 7, 2015
Honest and no pressure sales. The car I
purchased was exactly how they
described it to be. Thank you Joe and
Cesar for an awesome buying
experience!
Mar 25, 2015
Good service & good price
Nov 19, 2014
Great inventory, friendly service
Sep 29, 2014
Dealership was helpful and has other resources to continue to
service auto repairs if needed.
Jun 15, 2014
The car was +1,000 more than what they
advertised online
May 29, 2014
not willing to negotiate
May 16, 2014
Great bunch of guys there! Caesar, and Joe were TOP-NOTCH!
Apr 4, 2014
Rude I told them what I wanted
for my trade in and they guy
laugh in my face!
Mar 20, 2014
The dealership had two prices. One on
line one when I got there. The car was
on a flat and no one tried to help me.
They could do better.
Feb 25, 2014
Even though I spoke to them 4 times that week & told them we were coming to get the car, they sold it from under us before we could get there.
Nov 9, 2013
friendly staff
Jan 17, 2013
Very helpful, not at all pushy. I'd go back to them.