Fairey Chevrolet-Cadillac

They responded quickly and were very nice and professional.

Wonderful experience

Honest people. Deal didn’t happen but Vern was a good man.

Very happy and made the purchase

Good communication, honest salesman.

Dealer was honest and transparent about the status of the vehicle.

Gadt reply, friendly service. I decided to wait to purchase and they were not pushy. Thank you!

Will definitely do business with them again

Quick response.

Purchased the truck in the picture. Best in and out surface in my 38 years of buying cars. We did everything over the phone, to include estimating my trade in. Which by the way was not low balled (it fell right in the middle of the range that both Kelly Blue Book and the online Chevrolet estimator said it should be). It was shinning like a brand new penny, with a full tank of gas, when I arrived at the dealership. No joke, I was in and out in 20 minutes. If you are in the market for a Chevrolet or a Cadillac, call Mary or Joseph Fairey (sales Manager) to see if they can help you before calling others. I will buy there again.

Service was well expected very friendly staff. Mr. Whitmire contacted me daily about purchasing the vehicle test drove it and it was good. Looking forward to my purchase.

They answered quickly

Bill Clem did the best he could but couldn’t get me into the truck.

Enjoyable experience, the vehicle they had advertised was not right for me. Fairy Chevrolet has an excellent service department, they have worked on my present car, and I am happy with the work they did.

Very helpfully would recommend 5 star service

Absolutely wonderful. The hour and half drive was worth it for sure. Will definitely recommend to family and friends.

Great

Good Customer Service

The best dealership I've ever done business with!! They made my car buying process super easy and painless! My husband and I made an hour long trip from our home to their lot and before we arrived they had everything ready to go for us so all we had to do was sign the paperwork and drive off in the new car!! I would definitely recommend them to anyone!!

The trement was very good

Honest friendly fair

It was a very good experience.My salesman Dean Weeks responded very quick to my questions and was very pleasant and professional throughout the entire process.I would highly recommend them at Fairey Chev. and Cad. I had to drive a very long way but they had all the paperwork ready when i arrived at the dealership.

Very professional and responsive. Made purchasing easy remotely. Delivered car to my home 100 miles away for inspection and test drive

They were great!

Responded promptly to my vehicle inquiry.

Nice knowledgeable folks

Very slow to get back with information.I waited for several days for any response. I asked for pictures still no response. I hope to see pictures before I buy from another dealer.

Very prompt response

I test drove car and liked it but the low tire pressure light would not go off. They were going to fix and call me. I called weekly to ask about it and they were still working on it. Then all of a sudden they sold it after i was told they were fixing car for me and i had first right of purchase.

The best car dealership experience I have had. Joseph and Irvin were super friendly and professional. They don't hassle you or pressure you to buy any car just to get a sale. They handled everything quickly without any gimmicks. Joseph found my kids and I the perfect car. We couldn't be happier.

Response was slow in comparison but straightforward and didn’t try to upsell me or direct me to another truck when the pricing was outside my budget. I would inquire about other vehicles and potentially buy based off the no-pressure straightforward tactics.

Very responsive. Great customer service.

Very quick and friendly over the phone after I submitted an online request for more information.

Excellent, no pressure, all questions answered , used cars below blue book.

Quick response. Good people.

Ty and another sales were wonderful. I am waiting to see whether they will make corrections after I test drive the car. Character matters.

5 star rate

Very helpful

very good

Great

Good response but not what I was looking for

truck drive train was in good condition,but body was rusty.

I did not buy the vehicle I went to look at, but dealing with Vern my sales man was very a great experience. He knew exactly what I was looking for with no high pressure to buy something. I will definitely keep this dealership in mind for the future.

They were very helpful and ready to answer any of my questions. Thank you

Ty at Fairey Chevrolet made my buying experience a pleasure. I have bought many vehicles. I will be using Fairey Chevrolet from now on. 5 stars

The best car purchase experience ever! My salesman Ty Merritt was knowledgeable and a pleasure to work with. I drove over an hour to visit this dealership and in less than an hour, I was driving away in a new car!

Amazing service, everyone in the dealership worked as a team to take care of me! Wonderful experience.

I really liked the car. I actually considered getting it. I made an appt or come back the following Wednesday to work out a deal and at the last minute, I was unable to come back. The sale mans told me the car was sold that morning by someone else. I wasn't stressed about the sale and congratulated him on his sale. He did tell me that he had another car with less miles but cost more. By that time I was a bit discouraged but curious about the other car. I go to the lot and low and behold, the original car was still there and the newer car wasn't. I do not know if this is a standard practice for dealers to say a vehicle has been sold and it hasn't been sold and offer a more expensive vehicle in its place. Either way I will not be using this establishment to purchase my next car.

Ty was very very helpful and honest about all aspects and condition of the minivan.if I were going to send someone there I would tell them to deal with Ty the salesman. Only thing I didn't like was it's the dealership policy to only fill up cars if used with half a tank,but I got it almost on empty.I didn't like my first stop being the gas station.this was not Tys issue it's the GM from my understanding.but that's a small issue.it was a nice place to do business.

Fantasting prompt responsored with info

Overall, this was the best car buying experience we have ever had. The dealer drove the car to our house, left it with us for a couple days to try out, did all the paper work and drove us back the keys to call it ours. No haggle and no hassel, just the easiest and most convenient experience you could imagime!

Great customer service, thanks Ty!

Very nice guy wanted me to come to town to test drive the car.

Great Experience!

AMAZING!!! Contacted them and they responded not even 2 hours later! We arranged for me to look at their 2010 Chevy Equinox on a Saturday (I already knew it was the one), but they close at noon and I'm almost two hours away. We left pretty late and knew we wouldn't make it in time, but my husband insisted we called and asked if they'd be able to help us anyway. Not only did they stay after an ENTIRE HOUR they closed, but they did all the paperwork over the phone while we were on our way, and by the time we got there, they only needed my signature and to hand me the keys. We even made an AWESOME deal over the phone!! I spoke with Ty and Verne, but Verne was my main salesman. Everyone was unbelievably kind, courteous, and happy to see us. I wouldn't just call Verne a salesman, I'd call him a friend. Both me and my husband will be going there again for our next car. It's definitely worth your trip to visit Fairey Chevrolet Cadillac.

Wow, I actually forgot that I emailed these guys! I erased the automated email that they responded with and never received another. Which, evidently, is the way that most of these placed do business. I mean, if you are going to neglect your Internet market then don't waste our time by advertising here, it's just giving you a bad reputation. At least have someone respond, he'll even the janitor of your dealership has a cell-phone, get them to respond! Anybody, really!

My shopping experience with Fairey Chevrolet Cadillac was excellent. My salesman Ty and Mr. Fairey was very nice and professional. If you want a good fair price on a car Call Ty at Fairey Chevrolet Cadillac.

Excellent to deal with, had a great buying experience. Thank you Ty Merritt

I rate Ty Merritt 5+. He took care of everything. Once my husband and I saw the vehicle we were looking for on the Fairey Chevrolet website and sent in contact information on how to reach us, Ty reached out to us and set a date and time to come and look at vehicle. We did that and our next trip only took about 45 min. To finalize the deal.. Ty Merritt is the BEST I have ever encountered as for a salesman. Thanks Ty

Spoke to sales rep, "Pro" and I had not realized it was a gas vehicle. He was very polite and I would use them in the future.

Only talked over phone and email. Didn't want to make the +1 hr drive for a van I was only so-so about. Dealer seemed okay, but can't say much more.

Excellent

Very prompt with their reply following my request for more info. I did not buy from Fairey (a little further than I wanted to drive), but both phone call follow-ups were professional and polite.

Ty was a great salesman and responded immediately to my emails and texts answering questions to assure the quality of the vehicle I was purchasing. A1...

Dealer contacted me, answered questions and helped set-up an appointment.

Was contacted but I changed my mind. Will retain present car.

responded via email the next day

Follow up with quick and friendly. They listened to my needs and have offered to provide me further information on autos that come available that match my search criteria. Thanks Fairey Chevrolet Cadillac.

Excellent service and staff. Ty Merritt treated us so well. Not like any of the other car buying experiences I have ever had. We were not rushed and he was with us through the entire process. Highly recommend Fairey Chevrolet!!

we decided not to visit Fairey. We realized that the Cadillac wasn't going to work.

Great! Friendly staff, accommodating, fair price, and no hassle. Well worth the drive from Charleston!

Bought from them and are satisfied with the help

Great place to shop and buy. The customer service is great, no hustling, no pressure, pure class act. I purchased a 2012 Chevy Silverado Crew Cab Ltz with less miles, and two years or 36,000 on the factory warranty for less than most dealers had 2009-2011 selling for.

Fairey Chevrolet exceeded all my expectations. Ty Merritt was courteous, easy to work with, returned all my calls and e-mails promptly. When my daughter and I arrived we were shown the car and were able to test drive it with no pressure. We struck a fair deal, got a great car, and felt good about the purchase in the end. Thanks again Ty Merritt and Joe Fairey.

Will not update you on car inquiry

Good interaction with the internet manager

ok

Great customer service. Poor selection in used cars. Waste if a 3 hour drive.

Verne is an excellent sales associate