Extreme Dodge Chrysler Jeep

Great professional call back quickly!

Brad Cooper was efficient, friendly, knowledgeable, and made this sale happen so smoothly.

Positive discussion

was never contacted back by sales rep" name of bill other rep that i spoke with about a dodge car was non Chelant' about everything will not recommend...

I spent the longest time searching for a vehicle and I finally found the one I wanted for the price I wanted. I live in NY and the communication of the dealership was outstanding. They made it quick and easy for me. They didn’t lie on the condition of the truck and we’re very informative on every detail. I would 100% recommend this dealership to family and friends!

All good

They were very helpful .

Sent one emili in response to my inquiry. Sent several since. No response back when i was told i would get a phone call

Great dealership! Replied to my emails very quick and buying from them was fast and easy! Fair pricing and professional staff!!!

Requested a specific contact preferences and were not met

Outstanding customer service!!

Overall a good experience with the dealership and everyone there.

They responded to me the same day. It was greatly appreciated.

Salesperson was upfront and no games! Able to answer all my questions. Answered email and voicemail within minutes.

Was very helpful

Nice.

Had a couple of problems that occurred with the truck but jarred took care of for me to help my buying experience and to make sure my 4hr drive back was safe

Bill was excellent, gave us a good price, very informative, and took a lot of time with us. It was all were very much appreciated. Thank you for a very positive experience.

Excellent

Dealer responded, but the truck sold before I replied.

Dealer responded in a timely manner, the car had already been sold.

Unfortunately the vehicle I was searching for had already been purchased oh, but the dealership was quick and letting me know

The respond was excellent and very professional.

Very helpful they folo up Tks

Took a week and a half to respond just to say the car was sold.

I was contacted but I eventually decided to look at another type of vehicle .

I drove out there over an hour, drove the car, made a deal but they never called me today for an update and to plan the delivery of the vehicle so now I'm just not as motivated to get the cash together to complete this transaction. I might start looking elsewhere tomorrow.

The experiencee working with Simon was great. Im very happy with the car and deal. I would highly rerecommend this dealership. There was something that did happen. They brought my car around after washing it. I noticed part of the graphics on the passenger side was missing. Looked liked a powerwasher was used. I brought it to Simon's before i left the dealership. He was not very happy like myself. But he said right away that he would take care of it. I felt bad for Simon because it wasn't his felt.

They published a price which was applicable to miltary only, but did not mention it anywhere in the ad. The actual price quoted was much higher. Waste of time

Excellent

Contacted me to demand I buy the car immediately. When I asked for more information, they refused to respond.

Terry was great to work with.

My experience was great! Jarred Smith was knowable and professional.

Always pleasant dealing with Extreme Dodge.

Automated reply. I don’t think they even read the messages you send.

This truck suck it didn't look the same in the picture. I drove all the way there from Detroit for some bull.. It was not clean at all when you start it up it sound like a Mack

Dealer response was quick. The car was sold but he had options available for me to review. Overall rating was very good.

Great bought a car

Quick response and attentive to my car search.

I would recommend this dealer to any one, very professional and a great experience.

Helpful and friendly. Easy transaction!

Service was great, but I was looking for a manual transmission and the car was an automatic.

Always professional, fast, & helpful.

Got right back with me they had sold the truck I was looking at so I did not waist my time driving up their. Thanks.

They responded to my message with a very professional response.

They contacted me very fast. They also told me when they sold the car I was looking at and suggested some that were in that price range

Great response time. Good follow up. Could tell they wanted to gain my business.

Found the vehicle that fit my needs. Was treated very well, and was satisfied for THE SECOND TIME purchasing from him. A+

My dealer Brad, was very nice and and made me feel welcome, he was doing everything he could to help me out, to get the vehicle I wanted. Thanks Brad for my new car.

Everything we asked for they did !! Very happy !!

The truck was never there. They said it had been sold and it takes a couple a days to get the ad removed. But its funny because i asked them about 4 other trucks they had listed and low n behold suddenly thise had been sold too. But they had plenty $20,000.00 trucks. Bait n switch not happy!

Very happy with this place

They contacted me back and referred me to a salesman

Yes. I made a all cash offer and bought the car. They through in custom wheels. Drive a little and save a lot in Jackson! Great staff!

This was your classic "bait and switch". First off, I contacted Extreme and asked for a "best price" on the vehicle. The vehicle was $10,500 off and I scoured the internet to see if it was a good deal and it looked like a GREAT deal. Almost too good to be true. (haha). The vehicle was on the market for 325 days and was labeled a "Slow seller". They emailed me back with a standard "High, my name is *****. Thank you for your interest in our vehicle. Contact us if we can be of any help". They didn't answer my question about a price, which I thought was odd. Then the dealer emailed me on a Tuesday stating that the vehicle was still available. Wednesday I drove an hour to the dealership and got there about noon. The person I had dealt with was at lunch so another person said he thought the vehicle was still there and he'd go grab the keys and the plate for a test drive. He came back after a few minutes and said the vehicle was sold last Saturday and asked if there was another vehicle I would be interested in. My brother and I actually started laughing and as we turned around to leave was yelling "Bait and switch...bait and switch!!". So we left not really very upset because the red flags were there, I guess I just chose to ignore them. Then later that day, I called the person with whom I had been emailing and they actually said the vehicle was still there and I could come in for a test drive, so I led the person on a little, and said maybe I'd come in. After talking a little bit, I finally stopped playing games and told them I had just been there at noon for a test drive and they said the vehicle was sold four days earlier. The dealer I called then said they would check and when they came back they said it had just been taken as a "Dealer swap" to a dealership up by the Upper Peninsula. Wow, it just keeps getting better and better. Either these dealers are so dumb that they can't even get their stories straight between them, or this stuff was all true, which at the least makes them incompetent. I thought the days of dishonest dealerships was over and we had moved beyond that. My bad!

my experience was very good. well enough that I will be visiting soon in hopes of purchasing a vehicle. i would recommend this dealership down the road.

Quick response, and great info from the sales person.

Very communicative Focused on customer experience

Prompt, professional and friendly. Am purchasing this vehicle from Extreme. So far, it's been a great experience. UPDATE: Jarred and the Extreme Team knocked it out of the park. I drove 360 miles to pick my car up and could not be happier. I was treated like a long time customer and not some one off. My trade value was spot on and the paperwork was the quickest I've ever seen when buying a financed car. In and out on under 90 minutes. Jarred nailed it on the whole process from initial contact to me driving off the lot in my dream car. I would definitely make the 5 hour drive to Extreme again if they had a vehicle I wanted. No hesitation. Props to Jarred and Angel.

contacted dealer about questions i had and they answered them!

I got enough information to make a decision. Very customer friendly. Thanks

Great experience and I bought this vehicle.

Was treated well. Car was clean and gas tank full on delivery. Sales folks were pleasant and helpful. Good buying experience.

Very poor experience. I was dealing with Bill. I asked him to see of he could get the car on the hoist to see if there were any problems with the suspension and he tried to put me off by saying that he had no text available at 2 in the afternoon I told him that the car felt very unsafe and that it rolls and sways when you hit a bump while he told me he would see what he could do he disappeared for about 5 minutes and then came back and said that he had blood had it looked at and the text said that everything was fine well on the way home I had a bump on the freeway lost control of my car in front of a semi and ended up halfway into the ditch when I got home I took the car in to have it looked at and both rear shocks were blown out and the front brakes for already grinding metal to metal not either bill is a liar or his texts are there at Extreme Dodge are incompetent either way I would not recommend anyone buy used car from this dealer.

They got right back with me

easy to deal with, I made them a fair value offer price and they worked well with me. best dealership experience I ever had.

I purchased the car that I inquired about. The whole staff made this experience seamless and enjoyable.

Dealer contacted me and we discussed the vehicle as I am not near the dealership. It was scheduled to go through their shop the next day. The sales rep notified me the next day that they found too many problems with the vehicle and they were going to wholesale it. I appreciated their honesty.

Was contacted and told the truck was already sold and was in the process of removing the ad on the internet.

Very good customer service from Extreme Dodge

Responded right away answered all my questions did not purchase a vehicle because it was missing a couple options I wanted but still a great experience

Dealer responded right away

Great customer relationships and great price for vehicle

Messaged back quickly to say that vehicle was already sold.

prompt response

I offered them 2500 with no tax and they refused it , when the truck should've clean it looked really dirty

Car supposedly already sold but never removed from carguru so no rating at this time.

Dealer responded with info about this vehicle. 2 people from dealerdhip made sure we were contacted. We are just not ready to buy until few more weeks.

Slow to respond not very helpful act like they don't want to sell anything

Ryan did a great job of making it a great experience . Did what it took , to make it right ,and was a pleasure to deal with :) I would definitely recommend them . First time EVER , that a Dealership filled the gas tank for me !

Emailed a question, got a response but not an answer. Haven't heard from them since.

I didn't feel they were completely honest with me. They took advantage of my inexperience and knowledge. I thought I was "catching a break" but I wish now I would not have bought the vehicle.

car was as advertised. had no issues with the dealer. would recommend this dealer to others.

Very professional

Fantastic experience! I bought my JEEP Trailhawk - ASAP & got hellva deal! Jarred was great & I would recommend him anytime! Next car Extreme will be 1st place I look at!

Responded next day and also let us know when it had sold.

Dealer requested test drive,but I had a change of mind for the type of pickup

Was a good choice to go there had a great sales person

The auto I inquired about was sold.

Car advertised already sold

Brad Cooper was great to work with. He went out of his way to make sure I was happy with the purchase. After a few minor repairs, which I was aware of before buying, the car has exceeded my expectations and I can't say enough about the experience at Extreme Chrysler Jeep.

Dealer did respond and did a good job. Purchased the vehicle

jarred did a great job.

Responded to every request however the car was no longer available.