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Exclusive Motors
About Us
Highest Rated Independent Dealer in the Greater Sacramento Area - We Fully Service all of our Vehicles - We Sell all Kinds of Vehicles - We Provide the Best Customer Service and Guarantee our Work!
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Today 8:30 AM - 7:00 PM (Closed now)
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2499 Arden Way
Sacramento, CA 95825
Our Amenities
- Waiting Area
- Water
- Wi-Fi
- Vending Machines
- Restaurants Nearby
Service Info
Service Hours
Dealer Reviews
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Jan 27, 2026
Timely photos were made available
Jan 23, 2026
I've had this dealership recommended to me by several people. I did love the easy-going atmosphere and their no-pressure approach. It was Liza who helped me, and everything was communicated well. All the details of financing, trade-in, extended warranties etc were laid out in an easy to understand way. I decided to buy after everything had been discussed thoroughly and clearly, and after a test drive. Out-the-door price was very fair. They're transparent about the vehicle history and condition, and take all of this into consideration with their fair and honest pricing. The relaxed and friendly atmosphere, plus this dealership's great reputation, made me feel extremely happy about opting for this particular vehicle (a 2021 Toyota Tacoma).
Dec 18, 2025
Excellent service ..
Aug 28, 2025
Excellent from top to bottom
Apr 7, 2025
I feel like the dealer really did not want to work with me for whatever reason there were ways that he could have brokered the deal with me for the bmw however again I feel like the effort just was not there that maybe he just wanted to keep the car or just had someone else in mind that he felt it should be sold to. I took the whole experience in stride went around the corner with my same backing being my credit union and my down payment of $2,000 not the $5,000 down this salesman required went to Galaxy Autosport not only was the sales man willing to broker a deal with me I ended up with a newer year same model 2016 550i a little more mileage but I just appreciate the car dealer willingness to work with me .
Apr 7, 2025
Response from current dealership:
Hi Julius, unfortunately a 2015 is much harder to finance than a 2016 because it is considered 10 years old. We did our best to get you financed but it didn't work out. It's our job to sell cars so we would have exhausted every option to do so. Feel free to contact us if you're experiencing any problems with your new BMW as we have a large 15 service bay service department! Thank you and wish you the best.
Mar 31, 2025
Other than them attempting to tack on a $2,900 extended warranty and another fee for a car location system, and then adding those items into
the amount financed, our experience was great. When I asked them to take off those extras because they added up considerably, they did so
with no difficulty.
No pressure and a casual, easy atmosphere. Descent selection of nicer than normal vehicles. We ended up purchasing from a different dealer but it was only because we found exactly what we were looking for. I would check EM out for sure if I were in the market for another vehicle. They had an Aston Martin Lagonda in the showroom.... wild
Jan 2, 2025
Great customer service from Liza.
Nov 9, 2024
Good service
Oct 27, 2024
Response from current dealership:
Hi Gregory. We appreciate your review. In regards to pricing, we have very competitive pricing on ours cars but we also service our cars. The 2002 Lexus SC you were looking at had over $3000 in maintenance performed by our Service Department. We don't just buy cars and instantly sell them with issues so it is unfair to compare an older vehicle like this that needs service to other dealers who are selling cars and maintaining a below average reputation because they don't service them. Just some things to consider. Thank you for reading.
They never really paid any attention to me did not have car ready to test drove no gas made me wait I left they never bothered to contact me and I really liked the car..
Jun 29, 2024
Response from current dealership:
Hi Teresa. The car was low on fuel and as our sales person went to go fill it up for you to go on a test drive (a five minute process), you left. You came back a couple days later but the car was already sold. At Exclusive Motors, we don't just respond to negative reviews with apologies when we weren't in the wrong. Next time please have respect for somebody working for you and stick around when we are trying to help you. Thank you.
May 16, 2024
Sarah was so patient, kind, responsive and responded quickly. She addressed all of my concerns, did not pressure me and made sure all my needs were met. Highly recommend.
Show older dealer reviews 64
I called about an hour after they texted I was approved only for them to tell me they had sold it right after running my credit, so YMMV with filling out their form on their website which says reserves the vehicle for you. I do understand buyers changing their minds and going ghost, but a heads up would have been nice. When I reached out they said they tried to contact me but that just wasn’t true. They do have a nice inventory though and it seems like they prep the cars well for sale.
Dec 16, 2023
Very responsive.
They responded, I tried to see if I qualified to purchase a vehicle. I never received a response back. They were not much help. I would not recommend them.
Nov 15, 2023
Response from current dealership:
Hi there Toby. Unfortunately the Jeep you were trying to buy had sold by the time you were able to correctly fill out your credit application. There was not much else we could do. If you have any other concerns feel free to call us at 916-624-4700. Thank you.
They have great communication and a no pressure
experience! Even though the car I wanted had sold
before I could buy it (they even had listed it as in
progress) I tried to see if it was possible even though
it wasn't. They were super easy to talk to, very fast to
make contact, and very, very nice folks to deal with!
In the future I will look to them first when I need a
vehicle!
Jul 9, 2023
good experience.
May 2, 2023
It was a breeze to deal with this dealer.
No fuss, very direct, very friendly but efficient and fair.
I traded in a Prius for this VW ID.4 and I was very happy with my experience which has not been the case in the
past whether it was independent dealers or large band ones.
This is my first time buying a car and let me tell you it was the most easiest and best experience I’ve ever had. Exclusive motors, really knows how to take care of their customers and actually make you feel like a human being. Definitely a 10 out of 10 experience, I would highly recommend buying a car.
Aug 10, 2022
Jonathan was awesome! Has great customer service and same with George. We didn’t get a chance to see George because we would show up after closing, but he was still extremely helpful over the phone. Great car for a great price
Jul 16, 2022
Jon was a great guy drove me to a near by new area where the car was located
Jan 15, 2022
Five stars customer service and care. They sale nothing but great cars and service. All car have been throughly inspected. Buy with confidence. Straight forward answer, will not give you the run around. Will be doing business again. Thank you!!!
The team at Exclusive Motors was very easy to deal with. They made buying a used car very easy. Our experience with George, Johnathon, and Nathan was above and beyond courteous and knowledgeable. They had the Crosstrek we'd been looking for and almost $2000 under book value! I would buy all of our vehicles from these fine folks. Prompt, painless, and hassle free! Thanks again to the crew at Exclusive Motors.
Sep 17, 2021
George did a great job. Car was as advertised, and dealership was accommodating. Highly recommend.
Jul 22, 2021
Excellent sales and expertise. Recommended
Jun 21, 2021
Great people very helpful
Feb 11, 2021
They were cool
Nov 1, 2020
Awesome staff. Didn't pursue due to distance, but staff is responsive, cordial.
Excellent price.
I really liked the manager as a person, but professionally he didn't want to meet me even halfway on all imperfections on car. Pretty much said the minor cosmetic stuff isn't a big deal. So that turned me off right away. I did like his honesty about other things. I need to close a loan out first he said, if I were able to purchase the car that day we could of made a deal. But because of his take it or leave mentality not going back. Unless they have a car I want and it's to my expectations in terms of value, cosmetics, and milage wise a good buy, they will not see me. After all the customers are more valuable than selling a car RIGHT!!
Oct 6, 2020
Response from current dealership:
Richard.... we offered you $1500 off on a $16,000 car for the minor imperfections. Yes, it is true, we cannot fix every minor imperfection on an 8 year old car with 85,000 miles, although it is unfortunate that after all the advice I gave you that you would go and write us a 2 star review. You spent a full day negotiating over extremely minor scratches on the door well and a tiny star in the glass windshield which I said I would replace for you at my cost ($250) considering I already gave you $1500 off on the car. After ALL of that, it turned out that you couldn't qualify for the vehicle. I sp
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Good experience. Price negotiation did not match expectations. Overall good experience. Will look at them again. Thank you.
Oct 6, 2020
Response from current dealership:
Thank you Scott for your honest review. It is great to hear you enjoy our experience here at EM. :) Sorry we could not come to agreement but we would love to have your business. Keep us in mind for your next possible purchase! Have a great week - Exclusive Motors of Roseville
Aug 23, 2020
The dealer was friendly, helpful and informative without putting any of that salesman pressure into play. Much appreciated.
Terrible service, the salesman was texting the whole time. Clearly not trying to sell a vehicle. Also selling vehicle at a major mark up. Terrible experience.
Oct 6, 2020
Response from current dealership:
Hello there. I apologize for the inconvenience although at Exclusive Motors, we sometimes sell very rare vehicles like our BMW's. These vehicles have a very strong following and we pay premium's for them. It may seem they are marked up, but I guarantee we don't have more than 10% profit in any of these vehicles. They are just for a niche market. We hope you find the vehicle of your dreams that you can afford.
Horrible half the time you couldn't find anybody. Then they had us standing around all day and I mean all day waiting to see if there was a loan approval or not. We received our news 5 days later that we were not approved. Would have been easier to tell us that day.
Oct 6, 2020
Response from current dealership:
We apologize for the inconvenience Tennie. Unfortunately we cannot control the banks and who they finance. In this particular situation, we spent almost a week trying to get you approved but unfortunately are the bad guys for doing so. Wish you the best in your search.
May 17, 2020
It was an amazing experience buying from Exclusive Motors, everyone who worked there was super friendly and easy to talk to and George made the process super quick! By far the best car buying experience I’ve had.
Apr 24, 2020
Friendly knowledgeable and fair, would definitely buy from them again.
Mar 9, 2020
Fast response
Jan 8, 2020
Exclusive Motors is a classy place. George and Johnathon go above and beyond in customer service. Extremely pleasant buying experience.
Jul 8, 2019
When I showed up to view the car I was greeted right away and helped to find the car I had contacted them about online. They were knowledgeable and friendly and most of all honest. One of the easiest car buying experience I’ve ever had.
May 14, 2019
Quick response will let you know on Friday
Apr 15, 2019
It was a short, pleasant, detailed conversation that went well.
Dec 28, 2018
Great experience, these guys are the best
Oct 22, 2018
George was great. Took great care of us. Highly recommended.
Oct 14, 2018
This was, by far, my best car buying experience. George (salesperson) was genuine, helpful, and easygoing. Attention to detail and willingness to put the customer first was unparalleled. As an example, after having purchased my vehicle, and although it was around 10pm, George assisted me in problem solving blu tooth connecting my phone to the stereo. I highly recommend this dealership!
Aug 15, 2018
Ari and his staff were very professional. The car was close, but they graciously voided my creditcard deposit. Great cars and a savvy maintainable staff. Reasonably priced fine quality cars.
May 7, 2017
I must say ...the treatment they give u.is the best. I live in Los Angeles.and the owner pick me at at the bus station...he gave me a tour of his dealer and right away I knew that they are the best at what they do. ..thanks Gennady for my car and the treatment u give to ur customers... Gracias
Dec 28, 2016
Dealer initially responded but promised to call back and never did. When I called the 2nd time, I was told the car was no longer available.
Dec 30, 2015
Spoke to Finance man who was very informative. I am in a
special situation and he was able to give me some tips on
how I could improve my chances of buying a car.
Nov 15, 2015
Great connection, very good follow up.
Will stop in next week. Excellent
suggestions