About Us

European Motors, Inc. - A Legacy of Excellence Since 1979 Welcome to European Motors, Inc., a family-owned car dealership serving the DFW Metroplex since 1979. We specialize in premium pre-owned vehicles from top manufacturers such as Mercedes-Benz, BMW, Lexus, Porsche, Jaguar, Infiniti, Land Rover, Maserati, Audi, Tesla, and more. We take pride in providing an exceptional purchasing and ownership experience. Our dedicated team is here to assist you every step of the way, ensuring your satisfaction. Experience the difference with European Motors, Inc., where family values and customer satisfaction drive our success. Visit us today and become part of our tradition of excellence.

Our Amenities

  • Nespresso Coffee
  • Bottled Water

Media

Service Info

Service Hours

Service hours are not available at this time. Please check back later!

Dealer Reviews

Based on 24 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 3, 2026
Great family own business.
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Great customer service
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Dec 26, 2025
Good experience.
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Kerry
Nov 6, 2025
Great
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Oct 2, 2025
Very good customer service.
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Aug 26, 2025
I was in contact with saleperson and was very clear on what I was looking for. I was able to test drive the vehicle when the engine light came on. When asked to test drive another vehicle he proceeded to ask me if I was a serious buyer because he did not want to waste time. I said I was and when he came back to office he said car I wanted to test drive was in service. Thanks for nothing.
5 of 5 people found this review helpful.
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Aug 14, 2025
Great Inventory
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Jun 27, 2025
Exceptional and excellent customer service experience. I am in the buying process now as a result of a very good inventory of pre owned cars, with many desirable models very hard to find at this time. Beril is truly wonderful to deal with. Patient, professional, knowledgeable and personable. She is what the pre owned car industry needs to represent the Dealers. I highly recommend this Dealership no matter the final outcome of my purchase in process.
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KEVIN
Apr 8, 2025
Quick to respond, answer questions and followed up.
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Mar 30, 2025
Excellent customer service!
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Vanessa
Mar 20, 2025
Very friendly, welcoming, and good service.
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Randy
Mar 10, 2025
very helpful.
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Nakia
Feb 25, 2025
Great!
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McKinzi
Feb 24, 2025
10/10 experience !
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Feb 19, 2025
Great customer service service.
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Feb 11, 2025
Very friendly and helpful but I chose a different car
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20
Jan 18, 2025
Very professional and timely follow up
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10
Nov 7, 2024
The sales and management team was professional and friendly. After my first inspection of the vehicle the manager personally wanted to see each flaw we found and he documented them all. When we told him we would think about, and get back with them on the purchase, He then sent the car in for repair, they repaired 95% of the items we had pointed out and called to see if we would be willing to reinspect the vehicle. Pretty impressive. We took it home!
4 of 4 people found this review helpful.
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Sep 30, 2024
Justin has been absolutely wonderful to work with. They were quick to contact me. I'm also out of state so any crazy questions I had all I had to do was text Justin and he responded quickly. Would certainly recommend to anyone.
1 of 1 people found this review helpful.
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Sep 8, 2024
Dealer said car was sold. Still haven't taken down ad so pretty sure its not true.
4 of 4 people found this review helpful.
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Sep 9, 2024
Response from current dealership:
Hello - I've reached out via text and have left a voicemail. Could you kindly give us a call back so that we can gather information. Please call 972-473-9443.

Iman
European Motors
Sep 7, 2024
Positive experience. Dealership was very prompt in contacting me.
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Aug 15, 2024
Nice staff
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May 2, 2024
Contact me on time. Good service.
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Jackie
Apr 23, 2024
Very nice! Very helpful!!! Good experience.
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Mar 6, 2024
Very nice and professional. Will help you with everything.
1 of 1 people found this review helpful.
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20
Feb 23, 2024
No pressure, no surprises...Sam and his team were great to work with.
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Feb 17, 2024
Wonderful experience I love my car
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20
Mar 15, 2023
I was extremely pleased with the service i received. The owner (Iman) has a tremendous “caring for the customer” approach that’s evident throughout the entire process. His attention and willingness to listen and help the customer is premium. I’d recommend this dealership to anyone looking for their dream vehicle!
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Mar 1, 2023
These guys are amazing. My family needed a bigger car for our sons medical issues and for our buisness. Sarezh and Sam did such an amazing job at helping us get into a new vehicle. They responded quickly and did everything they could to get us a good deal. We will definitely be back if we ever need another car.
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Feb 7, 2023
Excellent to work with and very responsive
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Oct 22, 2022
I was contacted immediately and had the car in 24 hours. Marco and Sam were great and I will buy another car from them in the future.
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Oct 8, 2022
Bought a 2014 Range Rover from European Motors. Marco and Sam were great to deal with. They stayed in constant communication throughout the process. Sam handled the financial part and got me a great rate. Since I live in PA, the vehicle had to be shipped to me. Sam got me an excellent price on shipping. I will definitely buy from European Motors again if Sam and Marco are still there.
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Aug 7, 2022
Very nice and not agressive
2 of 2 people found this review helpful.
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Aug 5, 2022
Car was ok, did have some issues that made it not the best option for me. Salesman were very good and helpful and enjoyed meeting them.
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Jul 29, 2022
Unbelievable buying experience. These guys treat you truly like family. Hands-down best dealership ever
1 of 1 people found this review helpful.
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Jul 13, 2022
A great dealership to work with.
1 of 1 people found this review helpful.
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Jul 28, 2022
Response from current dealership:
Thank you!!
Jul 6, 2022
Good
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Jul 28, 2022
Response from current dealership:
Thank you!
Jessica
Apr 29, 2022
Great customer service
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May 6, 2022
Response from current dealership:
Thank you for your review!
Jan 30, 2022
Bought this vehicle. Staff was personable and knowledgeable. The process was quick and trouble free. would recommend.
1 of 1 people found this review helpful.
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May 6, 2022
Response from current dealership:
Thank you for your review and hope you are enjoying your vehicle!
Jan 22, 2022
Planning on getting the vehicle - Sounds professionally awesome and was really helpful
1 of 1 people found this review helpful.
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Dec 31, 2021
They responded quickly and were very friendly. I didn't purchase the vehicle because it was more than I wanted to spend
2 of 2 people found this review helpful.
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Dec 31, 2021
very polite and no pressure selling
2 of 2 people found this review helpful.
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PLorenzo
Dec 27, 2021
Great experience and smooth transaction
2 of 2 people found this review helpful.
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Dec 22, 2021
Great
1 of 1 people found this review helpful.
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Nov 30, 2021
The salesman while nice and attentive was put shown by their finance department who refused to work with me. Even though I said that I wanted the car and was going to buy it. They have not contacted me since.
9 of 9 people found this review helpful.
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Jerry
Jul 29, 2021
Good communication
1 of 1 people found this review helpful.
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Jun 4, 2021
Great customer service
1 of 1 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Thank you for your review!
Jun 4, 2021
Good.....nice people.
1 of 1 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Thank you Ricardo!
20
Apr 28, 2021
Iman was very helpful and really welcoming.
1 of 1 people found this review helpful.
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Apr 30, 2021
Response from current dealership:
Thank you so much for your kind review!
Apr 27, 2021
Worse experience ever.. ran my credit got approved sent my insurance and license within 24 hours.. then they sell the car total lack of communication..
9 of 9 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Hello sir, we apologize for your experience however, we tried to get a hold of you a number of times to no avail. Unfortunately, we are a first come first serve store. We wish you well.
Mar 24, 2021
They where very helpful best car buying experience I have even had I would recommend them to anyone
1 of 1 people found this review helpful.
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Apr 30, 2021
Response from current dealership:
Thank you for your review. We wish you the best and hope you are enjoying the car!
Mar 19, 2021
Excellence
1 of 1 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Thank you for your review!
CRAIG
Feb 17, 2021
My experience with European Motors was polite, professional and extremely helpful.
1 of 1 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Thank you for your review! We hope to see you on your next purchase!
Jimmie
Feb 5, 2021
Sam was a great salesman, really helped me out with my purchase.
1 of 1 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Thank you for your review! We hope to see you on your next purchase!
Timothy
Jan 7, 2021
Customer Service has been awesome it really has!!! Some issues with the vehicle which they are graciously taking care of.
1 of 1 people found this review helpful.
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Jul 14, 2021
Response from current dealership:
Thank you for your kind words and your review! We hope to see you on your next purchase!
Stephanie
Dec 2, 2020
We spoke to Sam. He was very professional and a pleasure to deal with. Not sure yet if we will purchase the vehicle we were interested in.
1 of 1 people found this review helpful.
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Deirdre
Nov 19, 2020
I didn’t buy this car because I chose a closer dealership (I am not in the Dallas area) with a similarly priced A5. I can say that European Motors were very responsive and polite and I would have gladly considered this option had I not had a closer opportunity.
1 of 1 people found this review helpful.
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Nov 7, 2020
EM was great! Iman was very helpful, attentive, always call/text me right back!!!! And really no pressure! First car i bought in 15 years, and i love it
1 of 1 people found this review helpful.
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Nov 4, 2020
Called back the same day.
1 of 1 people found this review helpful.
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Jake
Oct 17, 2020
Friendly sales staff. Iman was my point of contact, he made the buying experience easy. I will use them in the future.
1 of 1 people found this review helpful.
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Sep 4, 2020
Excellent from start to finish. Thank you guys for making my experience a pleasant one.
1 of 1 people found this review helpful.
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30
Aug 10, 2020
everything was done online, very comfortable and no pressure. Including video of exterior and interior. excellent communication.
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20
Aug 10, 2020
Yes love it
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Rodney
Aug 9, 2020
No Hassle
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Zel
Jun 5, 2020
Sam and Anir was great. I noticed something and they took care of it.
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Ray
Jun 2, 2020
Answered by phone...fine response....
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Mark
May 25, 2020
They contacted me right away and were friendly and courteous.
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May 24, 2020
They were polite and contacted me just waiting on a better deal or cheaper truck with those miles
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May 5, 2020
Everyone was very nice and attentive. There was no haggling or smoke blowing everything was up front and honest. Very friendly staff. I would recommend this dealership to friends.
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BobiJo
May 3, 2020
Amir and Sam were great to work with! We will definitely be back when we need our next car
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Beyanca
Apr 30, 2020
Quick response
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Phil
Apr 23, 2020
Salesperson did a great job having the car ready for us to see especially in this environment and had excellent follow up. We decided to go with another car but he sent us a congratulations email even though he did not receive the sale.
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Apr 21, 2020
It was a very friendly and professional experience, I changed my mind on the color!
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Apr 19, 2020
They don't make deals. I contacted them about an A5 told the round about price I wanted to pay was 10k. He told me he was going to talk to his GM and get back with me. The whole day went by and he never called me back. I'm still waiting on him to give me a call back. He could've just called and said no we declined your offer instead of not calling me back very unprofessional.
6 of 6 people found this review helpful.
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Apr 12, 2020
The dealer was very good and I appreciated him.
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Bobby
Mar 27, 2020
Awesome bunch of guys best dealership I have ever dealt with highly recommended!
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Mar 13, 2020
Everything from sales to finance to service was awesome! Great car great price. Bruce was very helpful and communicated every step of the way. Great experience!
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Brandon
Feb 26, 2020
Bruce was great! I was greeted as soon as I walked through the door. He even had the car ready for me to test drive once I came in as I called earlier in the day to inform him I was coming. Didn't spend all day at the dealership either like most dealerships. Straight forward guys over there. Definitely recommend!
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Jan 31, 2020
Good customer service
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Jan 30, 2020
It was good. Bad day to look at cars. It was raining cats and dogs! They were very accommodating and brought the car into a portico in their service area, left the keys and told us to look it over as long as we wanted. Even offered a test drive in the pouring rain
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Pamela
Dec 9, 2019
Bruce was great. Just a little aggressive and pushy. But, thanked him for his assistances. Love my Christmas gift.
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Roy
Dec 9, 2019
Great
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Mary
Oct 13, 2019
Very friendly and accommodating staff from the time we walked in until we left. The Mini was ready and spotlessly clean and looked like a new car. thumps up to the detail crew. Dealer was very helpful with all questions. I would recommend them to friends. Love my Mini!
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Janice
Oct 6, 2019
Very attentive.
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Aug 27, 2019
The staff was great. They responded quickly answering my questions. The vehicle was ready for a test drive when I arrived. The E-350 was in immaculate shape - just as describe in the CarGrus ad. The entire buying process took less than two hours. Great experience.
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20
Aug 17, 2019
They are great
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Aug 1, 2019
Bought a car from them, easy to deal with . Was pretty quick and painless!!
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Michael
Jul 25, 2019
Not pushy and very easy to deal with. Ended up buying from them
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Trent
Jul 8, 2019
Very good customer service! Bruce was great salesman to work with. Their finance department gave us a great deal on the overall purchase of the vehicle. Very pleased with entire process! Will definitely consider buying another car from them in future.
1 of 1 people found this review helpful.
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Jun 10, 2019
One of the best dealers I ever worked with!!!!
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Bob
Jun 7, 2019
The experience was good
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May 22, 2019
Responded right away!! While I was debating car sold!!!
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John
May 6, 2019
Very helpful, personable, efficient staff...and not pushy. The owner is a gem of a human being. Loved doing business with these guys.
1 of 1 people found this review helpful.
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Andy
May 2, 2019
Great place, nice cars, excellent prices. Give them a look.
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Apr 11, 2019
They called right away and we’re very attentive, I haven’t purchased yet
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Apr 11, 2019
Was set to get car the next day and had money ready to go, got a call that evening that the car had sold and was no longer there.
2 of 2 people found this review helpful.
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Mar 29, 2019
While the experience with the dealership was good one & went smoothly, there were a couple of things that I didn’t think they addressed. There were buttons & knobs missing on the back A/C controls & the vehicle left a oil spot in the front lot, and nothing was done about either. That was very disappointing.
2 of 2 people found this review helpful.
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William
Mar 24, 2019
Bruce was excellent! I really appreciate the low pressure atmosphere it is refreshing to deal with a salesman who wants the sell but seems to really want you satisfied with your purchase.
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Mar 1, 2019
Bruce was extremely helpful and patient.
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Tim
Feb 25, 2019
Dealer responded
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10
Jan 23, 2019
Great experience buying this car. Sam and Amir made the whole process super easy. I found the car online, bought it completely online, and they arranged shipping from Texas to Montana. I would not hesitate to buy from them again.
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Jan 17, 2019
Super helpful, Joey helped me out with purchasing questions and kept me up to date with a car I was watching. Unfortunately it sold before I was able to get there but he still helped me with questions even after the fact! Thank you
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Jan 13, 2019
This dealer was GREAT, quick in response.the car was clean and ready for a test drive, the staff was friendly,joey was friendly& helpful make it easy to finish the deal, I recommend European Motors Inc to my friends and family.
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Wilfredo
Dec 15, 2018
Excellent service. Love the free 2 yr maintenance plan that comes with my Cayenne!!
1 of 1 people found this review helpful.
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Dec 13, 2018
Friendly staff and the owner was nice and involved in the discussion. I feel like I got the car I wanted for a fair price. They don’t try to oversell you anything. Would do business with them again.
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Dec 9, 2018
It is a shame when dealerships cannot advertise theirs vehicles correctly. Vehicle listed as a SEL when it is a R-LINE. I phoned dealership to inform them, still not corrected...
2 of 2 people found this review helpful.
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Dec 13, 2018
Response from current dealership:
We apologize for the misinformation. We have advertised it correctly on all other third party sites and our website, however Cargurus autopopulates it from the VIN. It will be corrected.
Nov 20, 2018
So far, I am very pleased with their customer service.
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Oct 28, 2018
Quick response. Still working on finding the right vehicle with their correspondence.
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stephen
Oct 11, 2018
Nice people who care about their reputation
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Julie
Oct 8, 2018
I had an excellent experience with European motors .
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Toni
Sep 13, 2018
very professional, would recommend to anyone
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Sep 26, 2018
Response from current dealership:
Thank you for coming in!
Chong
Sep 11, 2018
Sales person is a very professional ,explaining about car what I am interested ,he understand what is best for me,and no pressure,thank you.
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Sep 26, 2018
Response from current dealership:
Thank you for your business!
Aug 31, 2018
They were great and have handled all of my needs and wants. I would go back there and buy another car from them again.
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Sep 26, 2018
Response from current dealership:
Thank you for your business!
Steven
Aug 18, 2018
Bruce was very helpful and had such a positive attitude really enjoyed doing business with him. The whole dealership had a family atmosphere to them. I would definitely recommend this dealer
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Sep 26, 2018
Response from current dealership:
Thank you for your kind words and we hope you are enjoying your vehicle!
Jul 31, 2018
Dealer was very pleasant. Found another car elsewhere but they very nice and helpful.
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Sep 26, 2018
Response from current dealership:
Thank you for giving us a shot and hope to be able to sell you your next vehicle!
Arnesia
May 13, 2018
They have been open and helpful
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Jul 25, 2018
Response from current dealership:
Thank you!
Carolyn
May 7, 2018
They was ready when I arrived and made the deal smooth and easy. Great people!
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Jul 25, 2018
Response from current dealership:
Thank you for your business, looking forward to seeing you again on your next vehicle!
May 6, 2018
Naz was knowledgeable, friendly and extremely helpful. No high pressure sales here.
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Jul 25, 2018
Response from current dealership:
Thank you! Hope to see you soon again!
Jimmy
Mar 24, 2018
One of the best car-buying experiences I've had. Extremely courteous and accommodating. Ryan and Sam were both outstanding to deal with. I will definitely recommend to others and I will be back!!
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Jul 25, 2018
Response from current dealership:
Thank you for your business and your kind words, looking forward to seeing you again on your next vehicle!
Mar 4, 2018
Very nice people, no pressure, I actually purchased my car here.
1 of 1 people found this review helpful.
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Jul 25, 2018
Response from current dealership:
Thank you for your business!
Feb 11, 2018
They were very helpful.
1 of 1 people found this review helpful.
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Jul 25, 2018
Response from current dealership:
Thank you!
Matt
Jan 18, 2018
Awesome
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Jul 25, 2018
Response from current dealership:
Thank you!
Joe
Jan 2, 2018
Fantastic experience with European Motors. They replied quickly to my inquiry and got everything ready for me to come in and sign. Probably one of my best experiences buying an automobile. The vehicle was in better condition that I expected... It literally looked brand new on the inside and out in spite of having 65k on the odometer. Very Satisfied! Ryan in Sales and Sam in finance were very supportive and helpful.
4 of 4 people found this review helpful.
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Jan 2, 2018
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Matt
Dec 16, 2017
Great
0 of 1 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Nov 16, 2017
Did not purchase the ES 350, but salesman did seem upfront with no pressure.
2 of 4 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for the review. Even though you didn't purchase our vehicle we appreciate you taking the time to give us a positive review!
Dan
Nov 6, 2017
Incredible service! Great employees! I was looking for BMW 7 but walked out with an almost new Q70L. The process to buy an used car was painless and easy. Definitely will be back to buy another car.
4 of 4 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Aug 30, 2017
Great staff. Great selection of cars.
2 of 2 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Jun 29, 2017
Very good and quick experience.
2 of 3 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Tom
May 25, 2017
Great sale and service
2 of 4 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
sc
Apr 20, 2017
Good
3 of 5 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
CJ
Apr 10, 2017
Helpful polite would recommend them to others
3 of 4 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Sean
Feb 22, 2017
Initial contact was fine. Salesman contacted me, was pleasant and answered my questions regarding the car ('12 BMW M3). After hearing how supposedly perfect the car was I decided to fly to Dallas and see the car...I was ready to buy. Upon arriving the salesman was ok, however, the owner was rude and short with me. Plus the car was much less than explained to me, significant door dings, dent on the hood and the hood was also crooked. I asked the owner about this and he says, flippantly, " Well don't buy it then." Should have walked right there...but pressed to the test drive. Started the car with a check engine light, low battery warning and a parking brake that did not work. (There was someting else, but cant remember). Car drove fine, as most M3's do, made a semi-low ball offer that was thankfully rejected. In addition, if you look a little behind there curtain the place is disorganized, messy, and the shop is a disaster area. I did not have a warm fuzzy about this place. I know they have some good reviews, but I did not see it. Best of luck. OBTW, bought an M3 in Ocala Florida the next day for a much better price...and the car is perfect!!
27 of 29 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you for taking the time to write your review.  We apologize for the experience you had and strive to improve our customer's experience and improve every day where we need improvement.  Since your visit, we have hired a new service manager and are taking more of an active role to having the cars Serviced and documenting items that have been completed to give our future clients more piece of mind.  Congrats on your purchase and happy holidays!
Feb 18, 2017
Very profesdional and attentive
2 of 4 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
5
Feb 2, 2017
They were upfront about the car being a buyback, but had their story wrong about it being a california buyback as it was listed as a Texas Lemon.
12 of 13 people found this review helpful.
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Feb 4, 2017
Response from current dealership:
If a vehicle is bought back in one state, in this case California, and a Texas dealer purchases the vehicle, it must disclose then Texas Lemon Law Buyback disclosures to the customer that go with that vehicle in its subsequent state. The vehicle in question was originally a California buyback.
Wanda
Jan 23, 2017
Salesperson was not rude but told me I did not meet the minimum salary requirements $2,500 per month.
4 of 6 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you for taking the time to leave a review. We apologize for relaying the information on the salary requirements. We go through bank financing and unfortunately, we have no control over income requirements for financing certain vehicles.  Let me know if we can be of any other service in the future and Wish you happy holidays!
selmo
Jan 19, 2017
they sale me car after a 2 days driving engine lights on i take to vw dealer to fix they told me that car was previously been working on engine looks like whole engine was replace looks like car was involved in accident but they dont tell me that
12 of 14 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you for taking the time to leave a review. After your initial call, We asked that you bring the vehicle to our dealership so we would take a look at the cause of the check engine light. We have a full Service Center and strive to resolve our client's needs and concerns. We did go over the previous repairs at the time of sale and We never heard back from you after setting an appointment to have the vehicle looked over.  Wish you happy holidays and please contact me if we can be of any service in the future!
john
Nov 26, 2016
Tremendous experience. I would highly recommend this dealer. Truck was sold when I went for the test drive.
2 of 3 people found this review helpful.
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Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Dru
Oct 31, 2016
Lightning fast response and straight forward answers!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
bob
Oct 2, 2016
Quick response and very responsive w/ requests for information.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Randi
Sep 30, 2016
I had 2 people contact me via email. Great response time!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Nave
Sep 27, 2016
Very pleasant experience. I did not buy the car but dealer answered all questions.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Brandee
Sep 20, 2016
Amir was very helpful in getting the vehicle is wanted and he was easy to work with. I'm now enjoying my new Lexus ES. The process was easy and no hassle.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Amy
Sep 19, 2016
Ryan called me promptly and did not call back until after the day I had thought I would have a decision. I had some unexpected life events happen and could not purchase at this time. Ryan took a list of my wants and promised to be on the lookout for a Town Car for me at a future date. Ryan was professional and not pushy. I would not hesitate to work with him again!
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Joe
Sep 17, 2016
They called and we had several visits. They were very professional. They are a good people
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Gerald
Sep 11, 2016
Very good dealership nice service.
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Rene
Aug 29, 2016
Worked with Ryan and he was awesome to work with. Had a great experience and will definitely do business with them again. Highly recommend.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
pat
Aug 16, 2016
Excellent service, very cordial and helpful. Their hard work paid off; purchased the car. Thank you.
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
sharyn
Aug 3, 2016
Good...but wanted a 2005 or newer
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your review! Hope to see you again for your next vehicle.
5
Jul 9, 2016
Although I did not buy the car here, the service was excellent and the car was excellent. It just wasn't the color I wanted.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Ramon
Jun 29, 2016
I was contacted by James from European Motors. Due to logistics, someone else bought the car. I was quickly notified by James, which I really appreciate.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Cedric
Jun 14, 2016
I bought with another dealer, but they did respond quickly
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your review  Hope to see you again for your next vehicle.
LA
May 16, 2016
Vehicle we went to see had a battery issue and needed to have jumper cables.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you for taking time to leave us a review. We apologize for the Battery issue we had on the vehicle.  Upon further inspection, someone had left an interior light on the car and drained the battery.  We strive to make every experience memorable and would love if you give us a second chance in the future. Thanks again and happy holidays!
Leanne
May 5, 2016
Got a hold of me right away, and followed up regularly. But not too pushy.
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your review! Hope to see you again for your next vehicle.
ed
May 2, 2016
Very good, but would not come down on price, vehicle had salvage title.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
Response from current dealership:
None of our vehicles have salvage titles here. You may be speaking of a Lemon Law Buyback, branded title which is something completely different. We appreciate your 5 star review on your experience and hope that we can help you in the future!
Andre
Apr 30, 2016
The person I was talking was real nice and cool. He had didn't get mad when I was taking all the time I needed to make my decision on the car. He really tried hard to convince to get it, I would of got it but after a few last min talking with my wife. We decided it was best to not get it and just wait until we finished with the things we have going on now. He was very understandable
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your review! Hope to see you again for your next vehicle.
Michael
Apr 16, 2016
Outstanding service and overall experience with Amir and Sam...highly recommended!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
5
Apr 4, 2016
Yes they replied, I saw the car. They were so helpful, many thanks.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Pamela
Mar 24, 2016
Best place to Buy a car!!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Sandy
Mar 20, 2016
Tim, at European Motors, is wonderful to work with! He allowed me to test drive the car by myself and was extremely professional. I love my Lexus ES 350, and plan to return soon to ask Tim to help my daughter find the perfect vehicle for her. I highly recommend you call Tim if you are in the market for a great car.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
Response from current dealership:
Thank your for your review and we appreciate your business. Hope you continue to enjoy your ES350.
Tremayne
Jan 28, 2016
They have been great. I did end up buying the car. They let me test drive the car. They gave me a couple weeks to think about it without hassling me. After I bought the car they have even helped with various things that they could've said no about. I'm very happy with the purchase and their support after the purchase.
Is this review helpful? Yes | No
May 2, 2016
Response from current dealership:
Thank you so much for your business! We strive to maintain our service after the sale. Hope to see you again for your next vehicle.
Rebecca
Jan 10, 2016
Got a good deal and Tim was nice
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Dec 20, 2015
The whole staff was great, especially Mason!
Is this review helpful? Yes | No
May 2, 2016
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Scott
Dec 2, 2015
Very courteous and accommodating.
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
trevor
Nov 16, 2015
Great
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your reviews! Hope to see you again for your next vehicle.
Kitzie
Nov 14, 2015
Sam was very helpful ! Thank you
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Charles
Nov 7, 2015
Great
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Annette
Oct 11, 2015
Very up front with details on the car
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
Mike
Oct 1, 2015
Emailed me back quickly
Is this review helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you so much for your business! Hope to see you again for your next vehicle.
CindyD
Aug 12, 2015
The sales rep Sam was professional and helpful. He was straight to business and handed me the keys for a test drive. When I came back from the test drive I let him know I must've pressed a button in the car that was causing the car to not drive as smoothly as it should. The owner went to check it out. On my way out the owner points to my car and says, "there's nothing wrong with the car, it drives better than that. You just don't know how to drive!"
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you for taking the time to write a review.  We apologize for the experience you had with European Motors. We strive to provide excellent customer service and take every review as a learning experience to improve in the future.  We have taken steps to improve our customer relations and feel given another opportunity would love to earn your business. Thanks again and happy holidays
DallasGuy
May 22, 2015
On 5/19/2013, I was almost going to buy a 2013 RX350 which I test drove few days ago. I negotiated the price and fill the loan application on line. Sam got me approved for loan for 2.26% APR, which was better than my Bank. Before I buy the car, I decided to take the car for an independent mechanical inspection. I was very surprised what I discovered - that car was painted 3-4 areas - the bumper, FL door, RL door, FR door etc. And paint job was sub-stander which automatically avoid manufacture warranty. Note that CarFax report did not show any paint job either. When I confront to Sam, he did not know that car was repainted and that's why he cloud not disclose to me upfront - which I did not believe. He later showed me 'Condition Report' which clearly mentioned that car had paint job done.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you for taking your time to write us a review.  I apologize for the experience you had at European Motors. Every review positive or negative we use as a learning experience to improve our client's experiences in the future. We have some vehicles that have paint and bodywork and do our best to disclose this information to our clients prior to them purchasing the vehicle and doing paperwork. You took the vehicle to have a pre-buy inspection based on the car having bodywork.  The whole purpose of you taking the car was to have it looked over for peace of mind and check the items that had be
 More ...
KEVIN
May 15, 2015
I made a reservation a day or two out to drive this Volvo XC90. Got there and the salesman pulled it right up. The thing made an immediate horrible noise under the hood (passenger side - engine bay) and there is no way the make-ready crew didn't hear it - they just skipped/ignored it. Needless to say, I bought my XC90 at the NEXT place I went. I drove up from Austin to Plano to see this car (4 hrs?) and was not pleased with their lack of atention to the most basic of prep for a vehicle. Shoddy shop if you ask me - service mgr should up his game before (s)he allows a potential buyer to get in ride this troubling. FIX IT FIRST then let someone drive it - now I want US$250 for my consult to help your dealership.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you for taking the time to write us a review.  I would like to apologize for your experience at European Motors. We strive to have excellent customer service and quality products. Any review positive or negative we use this information to provide a better experience for our clients in the future.  Since you wrote this review We have hired a new service manager and are being more proactive to have the vehicles serviced prior to letting them hit our showroom floor. Thanks again for your input and please let us know if we can be of any service to you in the future!
pati
Apr 21, 2015
Went there in person and they have very POOR customer service!!!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 2, 2018
Response from current dealership:
Thank you for taking the time to write a review.  We apologize for the experience you had with European Motors. We strive to provide excellent customer service and take every review as a learning experience to improve in the future.  We have taken steps to improve our customer relations and feel given another opportunity would love to earn your business. Thanks again and happy holidays
Ronak
Mar 22, 2015
Solid cars. Super cool salesmen. Disappointing that they weren't budging on pricing at all, but the staff (especially "Noss" the finance girl was nice.
0 of 1 people found this review helpful.
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Layton
Mar 18, 2015
good
Is this review helpful? Yes | No
Buzz
Mar 4, 2015
Good response, complete information
0 of 1 people found this review helpful.
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Ron
Jan 6, 2015
dealer responded with tons of information, answered all my question and then some. They are a bit far away for me but not out of the question.
0 of 1 people found this review helpful.
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chuck
Dec 23, 2014
Sam was awesome and all totally professional. Naz was gr8 too.
Is this review helpful? Yes | No
Dec 13, 2014
Timothy was very up front with info about the car I was inquiring about.
Is this review helpful? Yes | No
Anonymous
Dec 2, 2014
Fast, friendly response and provided me with what I requested.
Is this review helpful? Yes | No
Cris
Oct 11, 2014
Very helpful and honest!
Is this review helpful? Yes | No
Bill
Oct 2, 2014
sales people were very cordial no high pressure
Is this review helpful? Yes | No
Ken
Aug 29, 2014
Nice facility with a show room. They also have a service garage on site. Both the salesman and the service person were very helpful and knowledgeable.
Is this review helpful? Yes | No
JorgeL
Aug 16, 2014
Put off buying for a while...
Is this review helpful? Yes | No
Steve
Aug 14, 2014
Retn'd my email quickly. Thanks
Is this review helpful? Yes | No
T
Aug 9, 2014
response was immediate
Is this review helpful? Yes | No
Kat
Jul 26, 2014
I did not buy car from them but they were quick to respond
Is this review helpful? Yes | No
Joann
Jul 26, 2014
a very pleasant buying experience!
Is this review helpful? Yes | No
Fred
Jul 17, 2014
although I have not purchased a vehicle yet from any dealership the response I had from European motors was extremely good. The salesman was very helpful.
Is this review helpful? Yes | No
Michael
Jul 11, 2014
Sam did an excellent job in helping me find the right car for my budget! I would recommend him to anyone!
Is this review helpful? Yes | No
Joshua
Jul 9, 2014
Quick response, warm and inviting
Is this review helpful? Yes | No
Minhas
Jun 6, 2014
I am satisfied with the purchase, honest and upfront staff and owner.
Is this review helpful? Yes | No
Brandon
Jun 6, 2014
Dealer responded to me expeditiously!
Is this review helpful? Yes | No
Tina
Jun 1, 2014
I felt I was treated very well at European Motors. I did purchase the Infinity G-25, would of been nice if I didn't leave with an empty gas tank though!
Is this review helpful? Yes | No
Alex
May 19, 2014
Tried to hide the carfax. Was told wouldn't even take my offer to the managers. Went down to crest and bought the exact same car for the price I wanted, clean carfax and certified. Will say the only good thing was the quick response
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 12, 2014
Very professional and low pressure sales approach.
Is this review helpful? Yes | No
Zach
Apr 30, 2014
Selling lemon without clearly stating
1 of 1 people found this review helpful.
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Mike
Apr 3, 2014
Good response - still looking at a car
Is this review helpful? Yes | No
5
Mar 31, 2014
I stopped to look at the car which was parked in front of their offices. I never saw a soul, no one offered to help me, after ten minutes or so I left. I considered going back until I noticed they went up 3k on the price of the car.
1 of 1 people found this review helpful.
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Jehan
Mar 17, 2014
very digital, not very face to face with customer but their new location has a lot of vehicles for sale.
Is this review helpful? Yes | No
mike
Mar 11, 2014
Just talked to them on the phone and they were courteous , but no actual dealings yet
Is this review helpful? Yes | No
Syed
Feb 13, 2014
professionalism is their 2nd name and I would recommend Sam and European Motors Inc to anyone. Quality cars with quality service.
Is this review helpful? Yes | No
Michelle
Jan 23, 2014
Loved
Is this review helpful? Yes | No
Julie
Jan 2, 2014
Excellent follow up, & responded to questions quickly. Many thanks to Mason.
Is this review helpful? Yes | No
Jeff
Nov 29, 2013
I contacted them about a car. I got a response that it was in the shop. But I never got any further info from them that I requested.
Is this review helpful? Yes | No
dc
Jan 19, 2013
they were grate
Is this review helpful? Yes | No
Winn
Dec 27, 2012
Salesman informative and not pushy
Is this review helpful? Yes | No
jaynee
Dec 14, 2012
I got a quick and friendly response.
Is this review helpful? Yes | No
Julio
Dec 5, 2012
inattentive, amateurs, rude.. the "Financial Manager" was a joke, her financial knowledge was of a 10 year old and conjointly with the sales person tried to pushed an impossible sell. Obnoxious experience, I will never recommend them. -- The stock is extremely limited, not worth the time--
1 of 1 people found this review helpful.
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Willie
Oct 29, 2012
Very professional and courtious
Is this review helpful? Yes | No
Thang
Oct 14, 2012
Good
Is this review helpful? Yes | No
Aug 22, 2012
Sam was great to work with. He was quick to answer my questions and helped with really good financing. Purchased online and received the car in two days! There were a couple of issues with the car and Sam made good on these. Great buying experience!
Is this review helpful? Yes | No
Debbie
Aug 15, 2012
Sam was very friendly and helpful.
Is this review helpful? Yes | No
Kim
Aug 5, 2012
Great dealership. Worked to find the best financing. Would definitely do business with them again.
Is this review helpful? Yes | No
Chris
Jul 31, 2012
These guys were shady. I was test-driving a car then asked if could let my mechanic look at it and they said no that it had to be someone who wasn't bias in my favor. Out of all the delete I have ever visited this is the only place that wouldn't let me do this, especially with a car that had damage and a lemon report on carfax. Tells me they were bidding something. I ended up getting a car from David McDavid who had no problem letting me have my mechanics look it over.
1 of 1 people found this review helpful.
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Michael
Jun 19, 2012
Very pleased with all staff as well as the owner! Great job guys...Thanks!
Is this review helpful? Yes | No