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Estle Chevrolet Cadillac
About Us
Estle Chevrolet Cadillac offers some of the best Used Cars and New Car values in the Defiance, Archbold, Napoleon, Wauseon, Hicksville, Continental, Toledo, Fort Wayne, Findlay, Bryan, and surrounding areas. We will provide you an Auto Check, Vehicle Inspection, and show why we offer the best deals around.. Call 419-782-8015 to schedule a test drive today. Out of town buyers please call to arrange delivery right to your front door!
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Today 8:30 AM - 7:00 PM (Open now)
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1515 N Clinton St
Defiance, OH 43512
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Dealer Reviews
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Mar 21, 2025
Gave me all the data I needed, very helpful and courteous
We recently purchased a Chrysler Pacifica van, and the experience was exceptional thanks to Brianne. From start to finish, she was patient,
knowledgeable, and genuinely cared about helping us find the right vehicle for our family. She answered all our questions thoroughly and
made the entire process smooth and stress-free. Her professionalism and warmth stood out, making it one of the best car-buying experiences
we’ve had. If you’re looking for someone who truly puts the customer first, we highly recommend Brianne!
Nov 11, 2024
Good customer service,
Awesome customer service! Bought my 2023 Yukon XL from Eric. He was very helpful in answering questions and knowledgeable in the features of the vehicle. Best part is it was delivered right to me in Michigan.
Jun 11, 2024
Response from current dealership:
Hello! Thank you so much for your reat review. We will be sure to pass along your positive to comments to Eric. Thank you for your business!
Estle Chevrolet Cadillac
Estle Chevrolet Cadillac
Jun 11, 2024
Response from current dealership:
Thank you for your 5-star review!!
Show older dealer reviews 82
Sep 24, 2023
Good communication, a little shaky on price of some cars.... couldn't give a firm number.
Sep 25, 2023
Response from current dealership:
Hello Matt,
Thank you for your 4-star rating. I would like to be able to help in anyway that I can with getting you some firm pricing. If this is something that you would like to discuss further please give me a call at 419-782-8015 ext. 227.
Have a great day
Estle Chevrolet Cadillac
Thank you for your 4-star rating. I would like to be able to help in anyway that I can with getting you some firm pricing. If this is something that you would like to discuss further please give me a call at 419-782-8015 ext. 227.
Have a great day
Estle Chevrolet Cadillac
Jan 18, 2023
Very prompt
Aug 19, 2022
Kent made the process quick and easy and it was a pleasure to do business with them. Would definitely recommend them.
Apr 8, 2022
Once I made my mine up to go with the purchase of this Saturn Sky Redline. It became a very simple process and the people were very nice, kind,, helpful. I haven't been to the dealership yet but cannot wait to get there to pick up my baby! I had a Sky before and loved it but I did not have a garage to keep in. So I traded it in toward a purple and black jeep. I am so glad I found same color , everything except the top. My top was tan this one is black. I will keep forever! I will deal with this dealerships again. I want to than Bree. She was so sweet and nice and very helpful!
Mar 4, 2022
The experience was good. But at the end of the Deal we were rushed out the door and we had some questions yet to ask the salesman he said he was to busy and had other customers waiting. Never got my questions answered
Feb 28, 2021
Erin the saleswoman was great to work with
Nov 21, 2020
Mark Chamberlin was very easy to work with. We both presented our numbers and found common ground in a short time. Within two days the trade and purchase was complete.
Sep 30, 2020
Response from current dealership:
Hello Josh,
Thank you for your high star rating!
We appreciate your business and look forward to your next visit.
Best Regards,
Estle Chevrolet Cadillac
Thank you for your high star rating!
We appreciate your business and look forward to your next visit.
Best Regards,
Estle Chevrolet Cadillac
Sep 17, 2020
Great experience
Sep 30, 2020
Response from current dealership:
Hello Rachel,
Thank you for your 5-star review! We are so glad to hear that you had such a great experience.
Best Regards,
Estle Chevrolet Cadillac
Thank you for your 5-star review! We are so glad to hear that you had such a great experience.
Best Regards,
Estle Chevrolet Cadillac
Aug 4, 2020
Response from current dealership:
Thank you so much for your 5-star review. We appreciate your business and look forward to your next visit.
Best Regards,
Estle Cadillac
Best Regards,
Estle Cadillac
Apr 7, 2020
Response from current dealership:
Hello Nikki,
Thank you for you 5-star review! We appreciate your business and look forward to your next visit.
Best Regards,
Estle Cadillac
Thank you for you 5-star review! We appreciate your business and look forward to your next visit.
Best Regards,
Estle Cadillac
Mar 9, 2020
Response from current dealership:
Hello Carrington,
Thank you for giving us the opportunity to earn your business. I am sorry that we couldn't come together on a deal. We appreciate your positive review and look forward to assisting you in the future.
Best Regards,
Estle Chevrolet
Thank you for giving us the opportunity to earn your business. I am sorry that we couldn't come together on a deal. We appreciate your positive review and look forward to assisting you in the future.
Best Regards,
Estle Chevrolet
Feb 14, 2020
They sold me a 2011 canyon with the top of the gas tank rotted out and they want me to pay half of the repair and this was just two days after i bought it
Feb 18, 2020
Response from current dealership:
Hello James,
We are very sorry for your experience. Thank you for taking the time to bring this to our attention. Please know that your issue was an exception. As you can see in other reviews we are known for taking ownership and caring about our customers experience. We have tried to come to a conclusion as best as we can for this particular circumstance. If you would like to discuss this further please contact us at 419-782-8015.
Best Regards,
Estle Chevrolet Cadillac
We are very sorry for your experience. Thank you for taking the time to bring this to our attention. Please know that your issue was an exception. As you can see in other reviews we are known for taking ownership and caring about our customers experience. We have tried to come to a conclusion as best as we can for this particular circumstance. If you would like to discuss this further please contact us at 419-782-8015.
Best Regards,
Estle Chevrolet Cadillac
This dealer was quick to respond ,offered me a test drive right away ,i was a litte busy to respond but would recomend him anytime
Jan 9, 2020
Response from current dealership:
Thank you so much for your positive review! Please let us know how we can be of any assistance to you.
Best Regards,
Estle Cadillac
Best Regards,
Estle Cadillac
Nov 14, 2019
I bought the truck and I love it
Nov 18, 2019
Response from current dealership:
Thank you so much for your business and we are glad that you love your new truck!
Thank you for taking the time to leave us a 5 star rating.
Have a great day!
Estle Chevrolet Cadillac
Thank you for taking the time to leave us a 5 star rating.
Have a great day!
Estle Chevrolet Cadillac
Nov 7, 2019
Very quick to respond thank you very much
Nov 12, 2019
Response from current dealership:
Thank you for your 5-star review on our response time! It is very much appreciated and we thank you for taking the time.
Best Regards,
Estle Chevrolet Cadillac
Best Regards,
Estle Chevrolet Cadillac
Nov 12, 2019
Response from current dealership:
Thank you for your 5-star review!! We are glad that we could assist you in such a timely manner.
Best Regards,
Estle Chevrolet Cadillac
Best Regards,
Estle Chevrolet Cadillac
I couldn't tell you how many places I had been before finding these folks! I drove here from Fort Wayne and will do it again they work hard for you they are honest and upfront. The best experience I have ever had buying a car. So simple and stress free! My salesman was Robert Burton, but they all seemed very friendly and up beat. It is obvious they love what they do.
Sep 3, 2019
Response from current dealership:
First we want to thank you for making the drive here to Estle's. Thank you also for leaving such a great review. We are so glad that you had a great experience. We hope to see you back again!
Have a great day!
Estle Chevrolet Cadillac
Have a great day!
Estle Chevrolet Cadillac
Jul 16, 2019
Everyone was wonderful!
Jul 27, 2019
Response from current dealership:
Thank you very much Byron for the 5 star review!
Best Regards,
Estle Chevrolet Cadillac
Best Regards,
Estle Chevrolet Cadillac
Jun 11, 2019
Not pushy but interested in what I am needing in a tow vehicle
Jun 28, 2019
Response from current dealership:
Thank you for your 5 star review
Best Regards,
Estle Chevrolet Cadillac
Best Regards,
Estle Chevrolet Cadillac
Very helpful in making a big decision of a newer truck and was very nice was willing to go out of their way to help me.
Jun 28, 2019
Response from current dealership:
We are glad that we were able to help assist you with the purchase of your new truck!
Thank you for your 5 star review.
Best Regards,
Estle Chevrolet Cadillac
Thank you for your 5 star review.
Best Regards,
Estle Chevrolet Cadillac
Mar 29, 2019
Best experience with a dealership I have ever had !
Jun 28, 2019
Response from current dealership:
Thank you so much for the positive review. We are glad that you had such a great experience.
Best Regards,
Estle Cadillac
Best Regards,
Estle Cadillac
Mar 29, 2019
Very nice
Apr 1, 2019
Response from current dealership:
Hello Glen,
Thank you for your 5 star review!!
Best Regards,
Estle Chevrolet Cadillac
Thank you for your 5 star review!!
Best Regards,
Estle Chevrolet Cadillac
Contacted me eight away, my schedule is hectic right no, I will return calls as soon as I catch a break.
Apr 1, 2019
Response from current dealership:
Please let us know when works for you to come in. We look forward to hearing form you.
Thank you,
Estle Chevrolet Cadillac
Thank you,
Estle Chevrolet Cadillac
Feb 19, 2019
Response from current dealership:
Thank you for your great review! We are happy that we were able to assist you!
Best Regards,
Estle Chevrolet Cadillac
Best Regards,
Estle Chevrolet Cadillac
Feb 19, 2019
Response from current dealership:
Thank you for your nice review!
We are glad that we could help assist.
Best Regards,
Estle Chevrolet Cadillac
We are glad that we could help assist.
Best Regards,
Estle Chevrolet Cadillac
Dec 19, 2018
Was very helpful, quick and easy.
Dec 28, 2018
Response from current dealership:
Thank you so much Mike for your positive review! We are glad to hear your visit to the dealership was quick and easy. We look forwarding to serving you in the future. Thank you!
While I did end up purchasing a vehicle from them, I was disappointed that the vehicle I came in to look at (and drove two hours to come see)
did not have most of the features they listed on their website. I had spoken to a sales representative prior to making the drive to Defiance
because some of the vehicle's photos clearly showed that some of the options were not there and they told me they went and checked the
vehicle and it did have those options. When I pointed this out to the sales representative I met at the dealership (different one than who I had
talked to previously) they simply shrugged it off and said it was a computer error.
Dec 3, 2018
Response from current dealership:
Hello Richard,
First I want to apologize for your experience. We appreciate the feedback and will definitely learn from this mistake. Again our apologies! Please let us know if there is anything else that we can assist you with.
Thank you,
Estle Chevrolet Cadillac
First I want to apologize for your experience. We appreciate the feedback and will definitely learn from this mistake. Again our apologies! Please let us know if there is anything else that we can assist you with.
Thank you,
Estle Chevrolet Cadillac
Jun 28, 2019
Response from current dealership:
Thank you for your 5 star review.
Best Regards,
Estle Cadillac
Best Regards,
Estle Cadillac
Nov 23, 2018
Quick to respond and very friendly.
Oct 24, 2018
Response from current dealership:
Thank you for the kind review!
Did not let me know about some very important problems with the truck before I drove over 2 hours to look at it. Erin was very polite and did not rush me at all. Make all inquiries possible before looking at one of their used vehicles.
Oct 24, 2018
Response from current dealership:
Hello there I am sorry that you had some problems after you took delivery. Please feel free to contact us with any questions or concerns that you may have. You can reach us at 419-782-8015.
Thank you,
Estle Chevrolet Cadillac
Thank you,
Estle Chevrolet Cadillac
Tried making a cash offer on the vehicle and they sent a short an impolite reply stating price was not negotiable then I see it listed for 3000 less then I was quoted.
Oct 9, 2018
Response from current dealership:
Hello there! I am sorry that you have had a not so pleasant experience. I would be more than happy to help assist you with this matter. Please contact me directly at 419-782-8015 ext 227 my name is Erin. Thank you!
Sep 23, 2018
They were supposed to call back and notify us of what was wrong with the blazer but they didnt.
Oct 1, 2018
Response from current dealership:
Hello Lisa,
I am really sorry that you were never responded to. I would be more than happy to assist you and get you the information that you requested. You can call me, Erin at 419-782-8015 ext. 227. Thank you!
I am really sorry that you were never responded to. I would be more than happy to assist you and get you the information that you requested. You can call me, Erin at 419-782-8015 ext. 227. Thank you!
Aug 26, 2018
Contacted via email
Jun 27, 2018
Nice
May 29, 2018
Robert worked very hard to locate a car for us, but we ended up elsewhere.
The one we were looking at was sold before we could buy it.
Mar 7, 2018
Dealer did make contact and seemed responsive.
Feb 8, 2018
Estle salespersons were pleasant to work with.
The transaction was smooth, and they were easy to work with and flexible to work with.
Jan 13, 2018
Everything went well I have changed my mind and I am looking for 2017 Silverado w/low miles thanks for staying in touch
Dec 12, 2017
Very prompt
Sep 19, 2017
Emails questions were answered quickly and thoroughly. The vehicle
was exactly as listed on the information. Erin was extremely helpful in
providing info and answered all questions. She spent a lot of extra time
going over the vehicle cleaning what the detailer did not, even though
she should not have had to.
Overall: great vehicle, great service, great price,
Nov 24, 2016
Great easy simple experience. Good customer service.
Aug 13, 2016
Excellent service!
Aug 12, 2016
Andrea was GREAT!
Apr 25, 2016
Was prompt in responding and schedule appt for me to look at vehicles.
Jan 28, 2016
Work with Andrea,,,nice young lady .
Nov 1, 2015
At first they replied quickly but then they did not answer future e
mails.
Aug 21, 2015
car had motor tick Andrea said she would have it checked But
never called back to follow up on possible sale. as a matter of fact
she raised the price on cargurus. 3 weeks and still no reply! very
poor business practice in my opinion..
May 27, 2015
Slow response time
Apr 27, 2015
A friend and I traveled 800 miles round trip to purchase this vehicle. We found evidence of block sealer in the cooling system. Possibly due to a blown head gasket or cracked head or block. In my opinion the salesman didn't act overly concerned .
Mar 23, 2015
Wouldn't budge on price or negotiate at
all and was selling a truck with bad
brakes and tires that were in worse than
fair condition wouldn't recommend this
dealer at all
Mar 24, 2015
Response from current dealership:
Andrew,
I am sorry that you feel this way. As I explained to you on the phone, our online pricing is very aggressive and does not leave much room to negotiate. We like to think that we are putting our best price out there to avoid the stereotypical hassle of car buying. Regarding the tires, they were well over the safety wear bars that you find on all tires, and would have passed any state safety inspection. When we sell a 14 year old vehicle with well over 100,000 miles, we want to make sure that it is a safe vehicle with no evidence of needed major repairs. We have found that most peop
More ...
I am sorry that you feel this way. As I explained to you on the phone, our online pricing is very aggressive and does not leave much room to negotiate. We like to think that we are putting our best price out there to avoid the stereotypical hassle of car buying. Regarding the tires, they were well over the safety wear bars that you find on all tires, and would have passed any state safety inspection. When we sell a 14 year old vehicle with well over 100,000 miles, we want to make sure that it is a safe vehicle with no evidence of needed major repairs. We have found that most peop
Feb 23, 2015
Found the perfect Suburban online at Estle, sent an email to Pete
Schultz and he responded immediately. I live over three hours
away, but I am very happy I took the drive to OH. The vehicle
was everything they said and more. Looked like the shop went
over it and made everything perfect; new tires, checked all the
mechanicals, perfectly clean inside out. All the people were great
to work with especially Pete who answered all my questions and
set up everything to make this transaction go smoothly. We
negotiated a great deal, set up financing, and I picked the vehicle
in two days. I would definitely recommend Pete and the entire
staff at Estle, and will look to them first the next time I need a
new vehicle.
Feb 10, 2015
Nice car, had trouble with emission system 165 mile after I bought it but I bought it as is.
By far the best auto purchase experience I have had. Good job Bob Estle for running a good business and Pete Shultz for the great sales experience. Pete showed us all the options on our 2013 Malibu which mind you we did not purchase at Estle. If you are from NE Indiana make the drive to Defiance. I highly recommend anyone to really look into this dealership before you buy a truck or car anywhere else.
Again thanks Pete we really enjoy our 2013 Silverado LTZ.
Dec 23, 2014
Exceptional service
Jul 24, 2014
not the price I was looking for
Feb 19, 2014
They did an awesome job responding to my inquiry through CarGurus. They offered a fair price for the truck and were able to get me better financing than my personal bank offered. My only complaint is that they seemed to offer very low for my trade in originally, but negotiated higher later.
Feb 16, 2014
Prompt to respond, answered all question that I had.
Aug 3, 2013
Pete was great on getting back with me right away. I missed out on
the vehicle but they were great.
May 7, 2013
Can not remember if the dealer ever responded. Car was not exactly what I was looking for, and slightly out of my desired price range
Pete was WONDERFUL! And beyond fair! It was well worth my 45 minute drive to stop by Estle Chevrolet. I will contact them for any future purchases I may make. There was no pressure to make a purchase, Pete was honest, kind, and did a wonderful job! Thank you to Bob Estle, as well, for running a wonderful business! You have a customer for life.