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Today 7:30 AM - 5:00 PM (Closed now)
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Empire Volvo Cars Smithtown
About Us
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Today 10:00 AM - 7:00 PM (Closed now)
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633 Middle Country Rd
Saint James, NY 11780
Our Amenities
- Refreshments
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- WiFi
Service Info
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Dealer Reviews
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Nov 12, 2025
Was a nice experience and briefly looked at a vehicle of my liking and staff was very friendly all around but haven’t gotten any follow ups regarding my inquiry.
Nov 13, 2025
Response from current dealership:
Alex I would love to assist you with your purchase, can you please contact me with additional details?
-Kristin Hendrick General Manager 631.724.0400
-Kristin Hendrick General Manager 631.724.0400
May 15, 2025
Everyone there was nice and professional even when I
got there later in day. The people needed stayed after
hrs to complete the paper work and get the rental car
back to rental place.
Did everything I needed to clean car with no cleaners
with health stuff I asked for.
May 16, 2025
Response from current dealership:
Thank you for your 5-star rating! We are glad that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Show older dealer reviews 16
Mike at Empire Auto Group(Empire Volvo Cars) was a
pleasure to work with.
When we got there, we did not feel the regular pressure you
feel from other car salesman, where they are trying to push
you to make the sale. He felt like he was working with us to
get into a vehicle, rather than force us into something.
Such a pleasant experience. Will definitely recommend to
everyone I know.
Thank you Mike!!!!
Feb 6, 2024
Response from current dealership:
Good morning, thank you for your kind words. We enjoy working with Mike also. Enjoy your vehicle and let us know if you need anything.
Jul 17, 2023
Response from current dealership:
Thank you so much for your wonderful review! We appreciate your business and hope to continue serving you and your automotive needs for years to come! Thank you, and safe travels!
Jun 3, 2023
Response from current dealership:
Thank you for your positive review. We are glad that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
very kind and helpful unfortunately the vehicle i inquired about had already been sold but the salesman i spoke with was very friendly
Mar 4, 2023
Response from current dealership:
Hello,
Thank you so much for your positive review! We do apologize that the vehicle you were interested was already sold.
Your satisfaction means so much to us. If we can be of any help in the future, please do not hesitate to give us a call.
Thank you so much for your positive review! We do apologize that the vehicle you were interested was already sold.
Your satisfaction means so much to us. If we can be of any help in the future, please do not hesitate to give us a call.
This dealer was very unprofessional.The car could not start,I was told to come back an hour and a half so they can change the car battery.came back an hour and a half still no one had change the battery bad experience very unprofessional. The front desk lady was amazing.
Aug 1, 2022
Response from current dealership:
While I appreciate you giving our front desk staff a shoutout, it's hard to hear that your visit didn't go as planned. I assure you we will be using this as an opportunity to improve so we can avoid a situation like this from reoccurring. If there is anything I can do to help you with your search in the meantime, would you please give me a call? Thank you, Kou.
Fast Response. Answered all open questions immediately. Very friendly dealership, no pressure, with a clear and competitive pricing. No hidden fees! No fees at all! Wow! Didn’t buy the car because of the open Chrysler Hybrid issues. But would choose this dealership always again.
Jul 7, 2022
Response from current dealership:
Thank you for the great review! We are so glad to hear that you had such a transparent and enjoyable experience working with the Empire Volvo Cars Smithtown team. We appreciate your support and are here to help if you need anything in the future!
Jun 21, 2022
Do not go to Keith Hogan. He chooses who to sell cars to. I wanted to put a deposit on a car and he wouldn’t let me. He then sold it to another person instead. Then impersonated the general manager when I tried to call about my experience. Horrible person. Save your time, this was a huge waste of time.
Jun 22, 2022
Response from current dealership:
As you can imagine, this is concerning feedback to receive. Yet we wanted to clarify that the car was unfortunately already sold, and that is the reason that you were unable to put a deposit down. In this market, used cars are selling quite quickly, and I understand this can be frustrating. I will reach out to you soon to give you some other options that we currently have in stock.
Thank you, Lisa Sessa - Sales Manager - (631) 724-0400
Thank you, Lisa Sessa - Sales Manager - (631) 724-0400
Feb 16, 2020
Took salesman 6 days to respond to my inquiry.
Told me car not available til end of March.(45 days)
Jul 3, 2019
excellent found the experience to be a pleasure. would recommend smith town volvo
Jul 5, 2016
I inquired about the car after finding it on the internet. I was given wonderful
service throughout the process.
Apr 21, 2016
They were helpful.
Jan 28, 2013
Sounded nice on the phone. I chose another direction because of more variety in terms of what was available.