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Emerald Coast Auto Group
About Us
Emerald Coast Auto Group is a family owned and operated used car dealership in Pensacola, Florida. We do business the old-fashioned way. Our team prides ourselves in providing honest, low pressure environment. We will work hard to ensure that we can meet you and your family needs. We provide financing with several lenders and in house financing, if needed. Ask anyone in Pensacola who is an automotive name they can trust, the reply will be Emerald Coast Auto Group!
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Closed Today (Sun)
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6000 N Palafox St
Pensacola, FL 32503
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Jan 25, 2026
Helpful, Professional
Show older dealer reviews 34
Feb 25, 2024
Fast responce
Sep 18, 2022
Emerald caast was awesome me and my wife drove from georgia to them on Saturday when they were closed to show us this car. It was as described online and we bought it. We are very pleased with this car. We will use them agin in future.
Very Nice, responsive and friendly to all the request. Rachel sent me requested photos and even face
time video chatted with me. After a hotel night and driving 7 hours to potentially purchase the
vehicle..... Once I arrived I immediately noticed the black paint was in horrible condition with damage in
and to paint that wax or buffing would not fix. I understand it was a used vehicle and black in color so
I expected some issues but nothing that I observed onsite while inspecting. I do wish they would have
been a little more honest and upfront about the real condition of the paint and true condition of the
vehicle which would have saved me a long trip to only be disappointed, A camera or video call is not
the same as in person inspection!! I know some car dealers have their own opinion about vehicle
conditions when they are selling trying to make a profit, but I guess I expected too much honesty and
truth. Wasted trip and money to only be disappointed.
I cannot say enough nice things about this dealership. I assisted my elderly mother in purchasing this vehicle from afar. Rachel reached out to me almost immediately when I inquired about this car. We worked together with all the details and my mother took possession of the car yesterday. It was a great transaction. They are easy to work with, knowledgeable about their vehicles and just down right friendly. Thank you for helping my mother, my nephew, and me out with this transaction.
May 6, 2020
Went by. Good service no pressure
Feb 22, 2020
very helpful and professional.
we enjoyed doing business with this dealer
Dec 21, 2019
Rachael was great to work with! Rachael and Stacey are super nice and friendly. I will recommend. Auto Group Wholesale to my friends.
Oct 15, 2019
Great responses
Apr 7, 2018
I sent a message after hours and was contacted first thing the following morning. Pleasant to deal with,knowledgeable and friendly made a fast and easy transaction.
Jan 24, 2018
Dealer responded. Provided requested info. I went to his location and
Conrad was very helpful. The visit didn't result in a purchase but, the
dealership and their inventory was well served by Conrad.
Sep 30, 2017
Conran has been very helpful and professional.
Jun 27, 2017
Website says cash price, but you can call for on lot financing. This car can't be financed, which I don't understand, when it had been said so. That is disappointing.
The price listed is cash price on their cars and trucks. They did respond to my questions and email pretty fast. However they should advertise that those are cash prices not the price if you were to finance
Jul 15, 2017
Response from current dealership:
Hi Lareyna1981, we're sorry you had a negative online shopping experience with us. If we have a vehicle with a cash price, we advertise that fact on the vehicle's windshield as well as on our website. Next time come on the lot or call and talk to us, I'm sure we can help you out.
May 23, 2017
Established contact and provided all requested information.
Mar 16, 2017
Very good. No sales men looking over
your shoulder and pushing information.
Only if you needed it and asked for
information.
May 23, 2016
Eddie (salesman) has a great personality....the kind of guy who a customer would want to buy a car from because Eddie shares what he knows about the history of vehicles and he negotiates a fair price.
Dec 14, 2015
I ended up purchasing a different vehicle here anyway.
Oct 8, 2015
Great!!
Jul 8, 2015
They reasonable with their prices and
Conrad is nice and easy to deal with.
Jun 8, 2015
Dealer responded but never got back about credit application.
Jun 4, 2013
Car had sold and not removed from website
