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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
They went against my pre-approval which changed the rates and because of it got me denied. I was approved with west lake for 19k as well but because I wouldn't make a down payment I got denied bad business
2 of 3 people found this review helpful.
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Orlando
Aug 10, 2024
The dealership works with you I give them four stars for everything
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Jul 23, 2024
I’ve purchased a ford fusion from this dealer I think the experience was nice they’re understanding and they accommodated any issues that happened at the dealer. The only thing is that after 4 hours of being in the car the check engine light came on but it’s wasn’t for anything major and the car jerks a bit but none of that happened during my test drive or the day I got the car it started to jerk like 2 days after but so far I’m satisfied with the car
4 of 5 people found this review helpful.
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Jun 26, 2024
They called me back fairly quickly and we're still very kind when they found out I was not available at the time.
2 of 3 people found this review helpful.
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Jan 21, 2022
Car was in great condition, wasn't dirty and ran well. Overall decent experience.
5 of 6 people found this review helpful.
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Nov 19, 2020
Initially went to view the car and decided to purchase. There was an issue with the drivers side lock and key. Dealer promised to have it fixed for pickup on Tuesday. They did not fix the lock, we ended up getting it repaired. We were in a bind and the pictures on web were better than seeing the car in person. The dealer did give us a deal and took off $$ fir us to get the repair. That’s why I have 2 stars.
20 of 21 people found this review helpful.
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Dara
Oct 25, 2020
Very professional, knowledgeable staff. Timely service and excellent communication. Ive brought many cars and this was one of the best experiences.
4 of 5 people found this review helpful.
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20
Sep 18, 2020
Seemingly would not provide pictures of vehicle, which is a dealer breaker for a long distance, cash buying, virtual shopper.
19 of 22 people found this review helpful.
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Mary
Aug 19, 2020
Unable to help with auto insurance. I believe my family was visiting too late for salesman and he wanted to go home for the night. Very nice car if you have your insurance set up already. Dealer was not able to connect us to insurance at the time of visi.
8 of 16 people found this review helpful.
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Nicole
Jun 24, 2020
Got back to me very quickly!
4 of 4 people found this review helpful.
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5
Jan 14, 2020
I decided against this car but the dealer was helpful, pressure free and did all they could to help me. I would consider this dealer in the future.
3 of 3 people found this review helpful.
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Jul 5, 2019
Good peoples at heart..
3 of 3 people found this review helpful.
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Sebron
Jun 30, 2019
Amazing dealership
1 of 1 people found this review helpful.
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Jun 18, 2019
Annoyed I Wasn’t So Already To Purchase This Kia Soul And They Did Not Have A Title To The Car, I Later Discovered This After Test Driving The Car Of My Dreams Im Disappointed
9 of 11 people found this review helpful.
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Rob
May 22, 2019
Sent a return text fairly quick about a few questions I asked. Should use more recent.pictures of their cars though. Pics I saw were from 2017.
4 of 4 people found this review helpful.
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B
Apr 30, 2019
Great
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Apr 24, 2019
These guys are amazing. Great customer services i wish i can do ten stars. May the almighty God expand your business.
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BJ
Apr 21, 2019
They listened to my needs then didn’t reply....I guess they couldn’t help but they just didn’t reply.
4 of 4 people found this review helpful.
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Lelon
Sep 27, 2018
Awesome info
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Aug 16, 2018
Very straightforward and helpful.
4 of 4 people found this review helpful.
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Kenneth
Jul 12, 2018
Quick and courteous and easy to talk with on the phone. Nice guys
2 of 5 people found this review helpful.
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Jun 5, 2018
Car didn’t have a picture online. Called dealership and asked if there’s anyway I can get sent a picture of the car since I live about 50 miles away from the dealer. They wouldn’t send me a picture and just kept telling me to come see it in person.
14 of 15 people found this review helpful.
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Apr 11, 2018
Even though I did not go there or purchase a vehicle they responded to me quickly and answered my questions.
1 of 3 people found this review helpful.
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Gilbert
Mar 3, 2018
I was trying to work with them on this car but they sold it under me. The pictures where of new car not the one they were selling was of new car. When I asked for actual pictures I never got them which slowed down my buying decision. Not sure what they were hiding. They could have been scamming people with bait and switch. Glad I didn't fall for it.
18 of 22 people found this review helpful.
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5
Mar 2, 2018
I had a great experience there, salesman was friendly and explained everything there was about the car I was shopping for, thank you
2 of 2 people found this review helpful.
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Pam
Feb 8, 2018
I love the van.the guys were Awsome..there was a low beam head light issue and they fixed it right away..very polite and courtious....was over all very happy with all aspects of the sale and repair..
3 of 3 people found this review helpful.
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norberto
Dec 10, 2017
Good
2 of 5 people found this review helpful.
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Oct 31, 2017
Dealer was courteous and attentive through the process of test driving and purchase.
3 of 3 people found this review helpful.
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Hamza
Oct 28, 2017
Awesome dealer, very responsive and knowledgeable about the car! Thank you East Coast Autoz
3 of 3 people found this review helpful.
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RJ
Jul 28, 2017
Horrible was neglected, dirty inside and out. Hide the dents, poor paint job mistakes on right side where paint is spray painted on and running down. It wouldn't start and smelled horrible. They are a sham! I will never go there or recommend this place to anyone!
30 of 34 people found this review helpful.
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Sasha
Jul 24, 2017
I just bought a car from this dealer they are very nice people good communication and the price it's very good thank you so much for your help guys in east cost autoz hope you be good thanks Sasha
2 of 5 people found this review helpful.
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Jerry
Jun 27, 2017
Good experience. Very friendly. Bought the car! Thumbs up.
2 of 4 people found this review helpful.
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Apr 18, 2017
They wanted more than half the car down. Ridiculous. They don't work with you and it was only a 30 day warranty, not good enough. Also the car was dirty, they could've did a better job cleaning it. It also smelled like cigarette smoke ugh.
37 of 40 people found this review helpful.
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Max
Dec 16, 2016
good cars
1 of 13 people found this review helpful.
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diane
Sep 9, 2016
I did not buy the Kia, I did buy a different car, was not happy with the place. they are suppose to replace a window part,, still waiting for them to call when the part comes in . It's been 2wks now.
31 of 33 people found this review helpful.
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Keith
Jun 5, 2016
Prices are way to high and expect high prices on bad cars
32 of 32 people found this review helpful.
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Joe
May 27, 2016
good
3 of 9 people found this review helpful.
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Alex
Apr 29, 2016
Called about the car and we I got there it was not on the lot.
26 of 26 people found this review helpful.
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