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Dealer Reviews

Based on 36 reviews
All reviews are verified visits to the dealer. – Learn More
Golam
Mar 26, 2026
Excellent
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Mar 24, 2026
Dealership was very accommodating.
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Mar 20, 2026
Adam made it happen for me
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Nicholas
Mar 16, 2026
Fantastic experience with EZ Auto sales. Matt was friendly, helpful, not pushy at all. He gave me the keys and let me take a test drive by myself, which I appreciated. After my test drive I inspected the vehicle for about 1 1/2 hours in their parking lot. When I found a few small items that were not up to my standard they offered to send those parts directly to my home for no extra charge. When it was time for paperwork, Mike made everything simple and worked with me on my trade-in of my previous vehicle. I came in from out of state and they made that process easy as well. The whole team there was friendly and committed to making my experience smooth and simple. Would recommend to anyone.
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Michael
Feb 10, 2026
The Salesman Matt was good at what he did..
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Jordan
Jan 20, 2026
Overall excellent dealership with great communications from Sam, Jordan, Mike, Matt & Adam.
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Antoine
Jan 19, 2026
Mike was perfect! Very patient and helped me out each step of the way. Car is better than I imagined. I couldn’t be any more thankful
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Jan 3, 2026
100% above and beyond outstanding excellent
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Francisco
Dec 5, 2025
EZ Autos sales has been one of best the purchase vehicle very clean looks like new,drives like new. Ask for Matt he will help you get your car !
1 of 1 people found this review helpful.
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Brandon
Nov 24, 2025
An insanely EZ experience. The guys were very knowledgeable and had me in and Out in a little over an Hour. Full deal complete and I was on my way. Impressed with the vehicle as well. Thanks EZ AutoSalesVA
2 of 2 people found this review helpful.
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Nov 18, 2025
Jordan reached out to us about our inquiry on a 2017 expedition and was a huge help throughout the entire process. He went above and beyond to make it a good experience and I would highly recommend working with Jordan!
1 of 1 people found this review helpful.
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Tron
Oct 28, 2025
good
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Oct 25, 2025
Great auto sales company, quality vehicles for great prices
1 of 1 people found this review helpful.
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Oct 21, 2025
Jordan and the rest of the team at EZ Auto Sales, Stafford are truly an incredible bunch. From the first correspondence they never failed to pick up the phone and answer any questions I had about the truck I ended up buying. Jordan even went out of his way to take pictures and videos of the vehicle to prove that they weren't hiding anything and that it really was in the excellent condition they claimed. As an out-of-state buyer I have never felt more confident driving multiple hours to see a used car. They even worked with me on price and were more than fair in their negotiations, I felt respected and valued. There was even a slight mechanical problem that no one could have foreseen that occurred shortly after my purchase and they came back and said "we thought we sold you a perfectly functioning truck and we're going to make this right for you; that's what you're getting from us," and financially helped to make whole again. Outstanding service and business.
2 of 2 people found this review helpful.
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Oct 14, 2025
Awesome to work with my car had a few issues they missed and they have done great by me to fix these issues I’ll definitely be buying my next truck from them.
2 of 2 people found this review helpful.
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Katelynn
Oct 6, 2025
They were wonderful at EZ Auto Sales. They were kind and patient as we looked around, and they were not pushy in the slightest. They listened to our needs when it came to a car, and we left very happy. I would highly recommend.
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Sep 4, 2025
They have been very helpful and responsive
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Aug 19, 2025
The communication was everything for me….kept me informed from day 1 to the day I received the vehicle to house…..very trustworthy and reliable…offered the best customer service I every had when purchasing a vehicle….already recommended people to them. When I’m in the market again will definitely be calling them….thank you again
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Jean
Jun 9, 2025
Good service
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Jun 1, 2025
They were fast and efficient
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Nathan
Apr 28, 2025
Very easy experience. Very nice and helpful the whole time. They got me information I needed in a quick manner and made my purchase easy.
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Thomas
Apr 16, 2025
The car was a little small and something I felt couldn't fit me. So I purchased something a bit bigger and what I feel is better for the same price. I'm excited about my purchase and Adam was a great salesman and help me through the process.
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Mar 9, 2025
I was skeptical at first because I never bought online, but shout to Adam he really helped me to get this bad boy I love it it was delivered safe and sound EZ Auto definitely a 5 star for me.
4 of 4 people found this review helpful.
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Nasir
Mar 4, 2025
Had an awesome experience at EZ Auto working with Sam. usually hate car shopping because of all the pushy salespeople, but Sam was the complete opposite. Super chill, super helpful, and actually knew what he was talking about. He answered all my (probably annoying) questions and never once tried to rush me into making a decision. Def recommending them to anyone looking for a car.
3 of 3 people found this review helpful.
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Najla
Mar 3, 2025
From the moment I walked into EZ Auto Sales, I was greeted with professionalism, courtesy, and a genuine desire to help me find the right car. The staff is incredibly knowledgeable and attentive, making the entire car-buying process smooth and enjoyable. When it came to financing, the team at EZ Auto Sales made the process transparent and straightforward. They worked with me to secure a financing plan that fit my budget and made sure I understood all the terms. I couldn’t be happier with my experience. If you're in the market for a car, I highly recommend visiting them. A truly top-tier dealership with fantastic customer service!
1 of 1 people found this review helpful.
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Mina
Mar 2, 2025
I was really impressed with this dealerships customer service. The staff were all so friendly and knowledgeable. They really take the time to answer all of your questions and help you understand your options. I really appreciate their professionalism and highly recommend them to anyone looking for a great car buying experience!
2 of 2 people found this review helpful.
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Sam
Mar 2, 2025
I never leave reviews, but I felt like I absolutely had to for this experience. From start to finish, the team at EZ Auto was outstanding, and I couldn’t be happier with the service I received. I reached out about a 2020 Ford Mustang (beautiful orange color) I was interested in, and from the very first inquiry, Matt was incredibly knowledgeable, professional, and truly went above and beyond to make sure all my questions were answered. They took the time to walk me through every detail, from pricing to features, and made the entire process smooth and stress- free. What stood out the most was how transparent and honest they were—there was zero pressure, just genuine guidance to help me make the best decision. It's rare to come across such an exceptional level of customer service, and because of this, I will absolutely be recommending EZ to fam and friends.
3 of 3 people found this review helpful.
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Feb 27, 2025
Great customer service very helpful with delivery you're vehicle.
4 of 4 people found this review helpful.
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Feb 26, 2025
Bought a 2017 STI. Matt was my dealer. Super nice dude and got it done. Everyone I spoke with up there is really friendly and is great with responding.
5 of 5 people found this review helpful.
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Rah
Feb 22, 2025
quick and responsive. were able to answer all questions a any time i had that and were very accommodating
5 of 5 people found this review helpful.
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Jan 28, 2025
Great Service! Vehicle in good condition. Would buy from here again! Sam took care of everything and provided all information that I needed!!
5 of 5 people found this review helpful.
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Jan 16, 2025
Dealer was very responsive to my questions. Everyone was willing to go above and beyond to make my experience a great one. Thank You Sam, Stanley, and Carson especially for your help.
5 of 5 people found this review helpful.
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Cath
Oct 22, 2024
I’ve been looking for a LWB Range Rover, and this has been the only dealership who has been able to help me out of state. I sincerely appreciate their attentiveness to getting this vehicle purchased for me without any hassle. Specifically Stanley and Yaya. Im super happy with receiving my car & highly recommend working with this team
4 of 4 people found this review helpful.
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ONeal
Sep 3, 2024
Very professional
3 of 3 people found this review helpful.
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LaRue
Jun 27, 2024
Very responsive to my questions and requests.
3 of 3 people found this review helpful.
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Jun 15, 2024
Terrible terrible customer service. Not only did we not work out a deal. It took 3 employees and 6 days of messaging and calling multiple times a day to even have a serious conversation.
7 of 8 people found this review helpful.
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Mar 14, 2024
Helpful staff.
2 of 2 people found this review helpful.
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Dec 12, 2023
Overall very upfront. They were understanding and communicative through the process. I had some issues and they were very understanding
5 of 5 people found this review helpful.
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Nov 1, 2023
Sketchy dealership. I put a deposit down on a vehicle and the team there never sent me a confirmation for the deposit of the vehicle. Consistent run arounds when asking a question or for a request like photos. Took days off to go pick up the vehicle only to find out they sold the car to someone else. Their excuse was they were short staffed because people were sick which is understandable, but to not reply until days later is not excusable. Worst experience I ever had with any dealership. Would definitely NEVER recommend to anyone! Avoid business with them at all cost. Dishonest and unprofessional at its finest.
18 of 19 people found this review helpful.
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Nov 6, 2023
Response from current dealership:
First and foremost, we want to extend our sincerest apologies for the experience you’ve described. We understand how frustrating it can be to feel left in the dark after making a financial commitment, and the last thing we want is for our customers to feel that their trust has been misplaced. 

After looking at our records we do see there was consistent communication between you and our sales rep Diego. Due to the three hour time difference, with you being in California and us being in Virginia, there were times when you did message us at 9-10 pm which we are closed
 More ...
Oct 1, 2023
Great guys! Not pushy. Helpful through the very quick process.
6 of 6 people found this review helpful.
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Dan
May 29, 2023
They're the best people I have ever dealt with. Caring and very helpful.
4 of 5 people found this review helpful.
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May 15, 2023
Very good experience with Diego and Gabriel. Friendly staff and very responsive. The vehicle sold before I could buy it however I will keep EZ Auto Sales on speed dial.
4 of 5 people found this review helpful.
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Nov 27, 2022
Good people someone bought the truck while i was in route
2 of 4 people found this review helpful.
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Frank
Sep 15, 2022
Very helpful
2 of 4 people found this review helpful.
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5
Aug 5, 2022
YaYa and Steve are top flight salesman. I contacted and they returned my call right away. Had the SUV ready when I got there for the test drive. Very personable guys that made the buying process seamless. Very happy with my purchase and experience at EZ Auto. I highly recommend and will contact them for my next purchase very soon. Thanks guys!
1 of 2 people found this review helpful.
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Jul 16, 2022
Quick to respond, friendly and informative.
0 of 1 people found this review helpful.
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Jul 11, 2022
Was told vehicle would pass inspection or they would make it right. Inspection failed to due third brake light not functioning. Requested reimbursement for the third l brake light. Ez never responded. Paid out of pocket for labor and parts to pass MD inspection
10 of 10 people found this review helpful.
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Jul 5, 2022
fast reply
1 of 3 people found this review helpful.
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Jun 29, 2022
nice group to work with
0 of 1 people found this review helpful.
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Jun 6, 2022
Not the car I wanted. Nice people
0 of 1 people found this review helpful.
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May 23, 2022
Responded after speaking to two different salesman I couldn’t get a virtual walk around or additional call back
3 of 3 people found this review helpful.
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dave
May 10, 2022
good responsiveness.
0 of 1 people found this review helpful.
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20
Oct 18, 2021
The dealer responded he answered all my questions
2 of 3 people found this review helpful.
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Sep 27, 2021
Responded quickly
2 of 3 people found this review helpful.
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Aug 2, 2021
very amicable
1 of 2 people found this review helpful.
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Ala
Jul 7, 2021
Got quick response
2 of 3 people found this review helpful.
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Jul 2, 2021
Great response
2 of 3 people found this review helpful.
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Jun 24, 2021
Dealership contacted me swiftly and our conversations were positive, vehicle just sold the day we were in communications.
1 of 2 people found this review helpful.
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Jun 8, 2021
They were receptive to my request. They were courteous and polite over the phone. This will probably translate well in the purchase experience.
0 of 1 people found this review helpful.
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May 18, 2021
I didn't make it out to see the truck but they responded right away and answered all of my questions
1 of 2 people found this review helpful.
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Apr 14, 2021
I contacted them about a ford f150 and they reached out to me right away. They answered all of my questions and were helpful in the buying process.
1 of 2 people found this review helpful.
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20
Mar 10, 2021
I had a great experience with Mike. He was very attentive to my needs and made sure i had a EZ car buying experience with EZ Auto sales group. I encourage anyone to deal with this dealership.
2 of 3 people found this review helpful.
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Jul 3, 2020
The dealer responded to me quickly after sending out an email and we were able to set up an appointment for the following day. When arriving to the dealership Sam was very helpful. I did not end up purchasing the vehicle I had set up an appointment for but a Civic that had just arrived. I am satisfied with my purchase and ez auto sales makes the car buy process to easy. I will be recommending them and coming back for my future car purchases. Thanks Sam!
4 of 6 people found this review helpful.
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Julion
Jun 28, 2020
The dealer was very helpful, we didn’t purchase that particular truck but was able to secure another truck with his help.
4 of 5 people found this review helpful.
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Jun 26, 2020
No one ever got in touch with me I just kept getting texts saying some one will reach me different names then I called today about the 2001 Honda I was told it was out on a test drive the guy never asked my name or number but told me he would call me back in 30 minutes.... never got a call back no common courtesy if some one bought it would have been nice to know since I’ve been trying to reach some one for a week if it was I wanted the 2003 Toyota but again no answer
7 of 7 people found this review helpful.
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Apr 9, 2020
This dealer responded to me immediately. He was very excited and very flexible with the price of the SUV I was interested in. I'm going to visit the lot very soon and I'm excited about that.
2 of 3 people found this review helpful.
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Mar 26, 2020
Friendly and great service.
2 of 3 people found this review helpful.
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Mar 22, 2020
Friendly and helpful.
2 of 3 people found this review helpful.
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Feb 4, 2020
Quick response
2 of 3 people found this review helpful.
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Gabriel
Jan 22, 2020
Mike helped out with a TL Type S and did his best and offered a decent deal. Good place.
1 of 2 people found this review helpful.
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Russell
Dec 9, 2019
Very organized and helpful with no pressure. It wasn’t the car for me but the salesman was very good.
1 of 2 people found this review helpful.
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Nov 27, 2019
I had an awesome experience with EZ Auto Sales. They were quick to respond to my inquiry about a 2013 Hyundai Elantra they had. Mike was friendly, and made the process easy and straightforward. No sales tactics were used, and I didn't feel pressured. I ended up buying the car, which was a quick and seamless process. Overall, I was very satisfied with my experience and would recommend EZ Auto Sales to anyone looking for a used vehicle.
1 of 2 people found this review helpful.
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Nov 2, 2019
Very helpful, and quick responses.
1 of 3 people found this review helpful.
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Aug 29, 2019
A+++, excellent customer service, honest, fair pricing and quality vehicles. I would strongly recommend.
1 of 2 people found this review helpful.
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Jun 26, 2019
I found a diamond in the rough. Both with my new truck and with this car lot. I couldn’t be happier with my experience here. The dealer was honest, polite, not pushy, just all around decent. Even took picture of the undercarriage for me. This is the only truck I looked at but it appeared like they only buy/sell nice cars. I have been searching for months for a 08 or newer LTZ Z71 in great condition. Over that time I have been to many lots. Everything I found was full of obvious or hidden issues and still over priced. This one however was priced right and had no real issues. So I bought it!! It rides like it’s new, looks great when I come home from work everyday. Perfect family truck thing. Looking forward to driving on the beach next. Thanks again!
2 of 4 people found this review helpful.
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James
Jun 23, 2019
I did not get the Truck I want. Another customer beat me to it , the dealership call me upfront and keep me posted. I am still looking for a Truck and i will buy it from E Z Auto Sales. Great customer service
1 of 2 people found this review helpful.
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5
Jun 17, 2019
quick reply - and - the took the time to read and answer my questions about the vehicle. Although it didn't work out for me, they seemed to be very honest about their vehicle!
1 of 2 people found this review helpful.
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Lorenzo
Mar 9, 2019
Quick responsive response to questions. Good rating of vehicle.
2 of 3 people found this review helpful.
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Nov 19, 2018
Received a call back and salesman agreed to my purchase price however I found a Lexus with the color I preferred so I didn’t purchase their car....very friendly dealer though
2 of 3 people found this review helpful.
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Nov 28, 2018
Response from current dealership:
Hi! Thank you for taking the time out of your day to leave us a review. We appreciate you considering us and are glad you found the right fit!
Jul 4, 2018
My family and I went into EZ Auto Sale and met with Sam, and I have to say it was the best experience I have had in a car dealership. Sam was amazing and extremely helpful.
3 of 4 people found this review helpful.
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Nov 28, 2018
Response from current dealership:
We're glad we can help ! Come back and visit us at our new location ! 3199 Jefferson Davis highway Stafford, VA
Mar 11, 2018
My experience was outstanding. I was able to purchase this vehicle in less than 1 hour.My salesmen was very knowledgeable and friendly.The truck itself runs great.
4 of 5 people found this review helpful.
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Trevin
Jan 28, 2018
Love there business
6 of 7 people found this review helpful.
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Jul 24, 2017
great
0 of 1 people found this review helpful.
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Jun 15, 2017
What a great experience. I live in New Hampshire and was trying to work out a deal with them about a Cadillac CTS that in the end, I found I did not want. But, not because of them. They made the entire experience a pleasurable one and even though I was not sitting in front of a salesman at their dealership, took me seriously until I changed my mind because I drove one up here in New Hampshire and found that I did not like the car. Once I declined they did not try to convince me otherwise and, still had the same level of respect for me. It's too bad that it isn't guys like these that are training new salesman in the big dealerships because these folks have class and respect for other people and that's something that is sorely missed in the big dealerships these days.
2 of 3 people found this review helpful.
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Jun 4, 2017
This dealer was great! I decided to go with a different car and I am so impressed and happy. I recommend them to anyone.
1 of 2 people found this review helpful.
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May 13, 2017
DON'T GIVE THEM YOUR NUMBER! I called to see if a vehicle was available and as it turns out it was not. I continue to receive text messages for almost 2 months regularly asking me when I was going to come in to look at a vehicle. I asked them to stop texting me, but they continued. Finally I told them I had already purchased another vehicle and asked them to stop contacting me again, this time specifically said please remove me from your calling list with which they responded with asking me where I purchased a vehicle what vehicle I purchased. So I called and spoke to Kai asking him to please remove my number and to not contact me anymore. He was extremely rude and continue to ask what vehicle I purchased and where I purchased it from I told from an individual and what I had purchased. He proceeded to tell me about all of the vehicles he had just got in asking me to come in and take a look at which time I said again please remove my number I'm not going to buy a car from you please stop the harassment. He said the only way they would stop calling me is if I texted them back the word "STOP" I did, so we will see if that works.
7 of 12 people found this review helpful.
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Mar 6, 2017
Dealer has been outstanding....quick response .. answered questions...planning to purchase car very soon
2 of 4 people found this review helpful.
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Craig
Feb 14, 2017
I received a prompt email and phone call from this dealer.
2 of 3 people found this review helpful.
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Sep 14, 2016
Turned out the Audi was not what I wanted. No fault of the dealer. Excellent responsiveness and knowledgeable sales staff.
4 of 5 people found this review helpful.
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Shiekh
May 4, 2016
Issac responded quickly .
2 of 3 people found this review helpful.
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Dan
Mar 29, 2016
Responded, just didn't have time to look.
4 of 5 people found this review helpful.
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Jun 21, 2016
Response from current dealership:
Thank you for your feedback. Feel free to reach out to us anytime with anything we can assist you with!
joseph
Mar 9, 2016
I give this dealership 5 stars because the experience was very professional. I spoke with the sales rep Issac and he was very prompt with his responce and even went the extra mile of sending additional pictures of the vehicle because I live over a hour and a half away from the dealership. Cool dude!!! I didn't get the pleasure of purchasing a vehicle on my own behalf but I would look into this dealership again in the future.
3 of 4 people found this review helpful.
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Jan 10, 2016
Ended up buying the 2007 Cadillac Escalade. Mr. Williams went above and beyond to get me the best deal on financing! He really went to bat for me! Also the truck had afew mechanical issues and he was completly willing to fix these issues as part of the sale. Other than that everything was as advertised. My 1 year old son came with me and we were there for L longer than we had thought, so Mr. Williams generously gave my son his brand new T-ball to play with and even let my son take it home (he still hasn't put it down)!! What a guy!! Even filled the truck up for me before we left. Another thing I noticed was how clean the cars on the lot were. I'm a huge car enthusiast and to me if the tires are browning and the rims are dirty, to me, that really clues one in to how they keep their cars. A++++ dealer!! Seriously refreshing and I'll be back for sure!!! Thankyou Isaac and Mr. Williams for a painless car buying experience. My wife absolutely loves her new car!
5 of 6 people found this review helpful.
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Marvin
Dec 11, 2015
Give dealer a 10
4 of 6 people found this review helpful.
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