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Dublin Ford Lincoln
About Us
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Today 8:30 AM - 6:30 PM (Closed now)
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2265 Veterans Blvd
Dublin, GA 31021
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After I was contacted, I was told I would need a higher down payment. I told them I would contact them on payday. When I did, I was told the vehicle was out for a safety
inspection and told to just wait. The next day I was contacted and told the vehicle would be sold wholesale, and they would try to find something else for me. I then checked
reviews and noticed this has happened to people going back as far as 2016. They were under the same general manager as they are now (I saw his reply to the review), and
still have not found a way to stop this issue from happening in 9 years. I don't want to work with people who don't resolve obvious issues, so I had another dealer deliver a
vehicle to me.
Jul 15, 2025
Response from current dealership:
We are surprised to see this review. We have tried multiple times to call David to discuss this review prior to making our response. As stated in the review, David inquired about a 2016 used vehicle that had just been traded in. This 2016 used vehicle had not yet been through our service inspection process. The purpose of the inspection on every used vehicle is to determine if it does meet the standard of quality we want to sell to the public, or if it does not and instead needs to be sold as-is to a wholesaler. David was explained and appeared to understand the situation, and the fact th
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Jun 26, 2024
This car buying was the easiest and most pleasant I ever I experienced. Everyone was joyful to work with, and lived up to the Christianity they proclaim. Wonderful place.
Show older dealer reviews 56
I had an AWESOME experience from the initial contact via email mail response, to the purchase and drive off the lot of my new Ford Flex. My sales associate Trent B. was very professional! Also, from the time we arrived at the dealership, our encounter with the receptionist and everyone, thereafter, exceeded my expectations. With many prior experiences of car purchases (new & used), I can say that my experience with Dublin Ford Lincoln dealership’s customer service measured up to my experience the Mercedes dealerships. Not only was I treated as a valuable customer, but the appearance of the dealership was very nice. As a person who tends to be very skeptical, I had a sense of full trust for Trent and the Dublin Ford Lincoln dealership. I couldn’t have asked for a better car buying experience. I highly recommend you Trent and the team. Thank you Dublin family!
Jun 3, 2022
Very responsive just couldn’t get to the dealership before someone else bought the vehicle
Jul 14, 2025
Response from current dealership:
Thank you so much for this wonderful 5-star review Tracy! Knowing you had a positive experience with our team means everything to us. Your friendship and business are highly valued. We all look forward to working together with you again in the future. God Bless!
May 25, 2022
Doug, Marlies, and Tim were honestly amazing. The one thing that was done to make me feel more of a friend than just a costumer was when Marlies gave my dog some water while my family and I were looking at prices and going over them. Tim helped us save money and made sure we were comfortable with the price, alongside Doug as well and I'm beyond grateful for Doug and his amazing patience as well as him and someone else (I can't remember his name) helping me get the best value on my car. When Dublin Ford Lincoln tells you that you're more than just a customer, you're a friend. You most certainly are. Thank you for the exceptional service!
May 26, 2022
Response from current dealership:
Thank you so very much for this wonderful review Kaleigh! It was such a great experience for us as well getting to help you find the right vehicle and the best price. We are thankful for your friendship and look forward to visiting with you again soon.
Aug 4, 2021
Response from current dealership:
Thank you very much for this positive review Clint. We are thankful for the opportunity to work with you in finding a vehicle.
Jun 12, 2021
Very good dealership.
Jun 12, 2021
Response from current dealership:
Thank you very much for this 5 star review Dan. We look forward to working with you again in the future.
They were fair during negotiations and managed my time well so as to not have me there a lengthy period of
time. My representative, Kourtney, was very nice and courteous during the entire process. The dealership
initially thought the vehicle was sold but immediately got back to me the next day to tell me they actually did
have it and had made a mistake. Everything about the vehicle was as described in the listing. The vehicle was
cleaned and awaiting my arrival for the test drive. I would recommend this dealership to someone in the
market.
Jun 12, 2021
Response from current dealership:
Thank you so much for this wonderful 5 star review Christopher. We are so glad you had a positive experience with our team. We look forward to serving you again in the future.
My wife and I were shopping around for a pre-owned F150 and considering several outside our home area, and ended up working with Greg
at Dublin Ford. He was very responsive and helpful, answering all the standard questions we had, as well as personally verifying features and
condition-related items for us since we couldn't easily come look for ourselves. It was a pleasure dealing with him, and in the end we were
able to negotiate a good price on a great truck. I'd be happy to work with Dublin Ford again in the future. Thanks!
Jan 28, 2021
Response from current dealership:
Thank you so very much for this wonderful 5 star review! It was truly a pleasure working with you as well. We will be here for you for as long as you own your vehicle, and will be excited to help you when its time to trade again.
Nov 16, 2020
Response from current dealership:
Thank you so much for this great 5 star review. It is our pleasure to work with you.
Nov 16, 2020
Response from current dealership:
Thank you very much for this great 5 star review Joe. It is our honor to serve someone like you.
Nov 10, 2020
Response from current dealership:
Thank you so much for this 5 star review. We appreciate you giving us the opportunity to serve you, and we will be here for you anytime. Also, know that we will deliver a vehicle to you.
This dealer has been persistent luckily you don't have to give your number. I'd rather not. The car I was interested in was sold but they tried to offer more.
Nov 10, 2020
Response from current dealership:
Thank you so much for this 5 star review CiCi! We greatly appreciate you, and we are honored to serve you!
Oct 7, 2020
Great.....
Oct 7, 2020
Response from current dealership:
Thank you so very much for this great 5 star review Keke! We look forward to working with you again!
Sep 5, 2020
Polite, not pushy, well informed
Oct 7, 2020
Response from current dealership:
Thank you so much for this great 5 star review Geraldine! We look forward to working with you again!
Jun 28, 2020
Response from current dealership:
Thank you so much for taking the time to leave us a great review. We are looking forward to working with you again in the future.
Jun 11, 2020
I contacted them by email about the price and got an email from Chris. I am asked him question and never got a reply back. I then got an email from Tim asking how he could help, well I asked him the same questions and no reply. I got an email from Vicki today. I guess they do not want to sell me a car, because I should not have try this hard to buy one.
Jun 11, 2020
Response from current dealership:
Stanley,
This is Tim Redding with Dublin Ford Lincoln. I did not receive your reply email requesting my assistance. I always reply and get things back on track when made aware by our potential customers. I hope you will reconsider this review and email me directly at timreddingjr@gmail.com and allow me to get you what you need to make the right buying decision for you. I apologize on behalf of Chris for not getting back to you as well. We truly value the opportunity to help you Stanley. I hope you will give us the chance to get things back on track right away.
This is Tim Redding with Dublin Ford Lincoln. I did not receive your reply email requesting my assistance. I always reply and get things back on track when made aware by our potential customers. I hope you will reconsider this review and email me directly at timreddingjr@gmail.com and allow me to get you what you need to make the right buying decision for you. I apologize on behalf of Chris for not getting back to you as well. We truly value the opportunity to help you Stanley. I hope you will give us the chance to get things back on track right away.
They responded quickly. Only is was on called at 1130am and told them I would be on the way. Drove 2 hrs just to find out that someone had bought the car in the time I drove down. Noone called to tell me so it was a wasted trip.
May 27, 2020
Response from current dealership:
We are very sorry that this happened to you Peter. We have tried to ask around to get more information about the situation, but we are not sure how long ago this happened, and without your last name we can't verify who may have been involved. Our policy is never to have someone waste a trip to our store. We make calls regularly to folks letting them know the vehicle they wanted sold and to recommend alternatives for them to consider. We can only assume that there was not enough time to get in touch with you before you arrived, or that the sales person waiting for you was not aware another
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Lies and deception, do not trust them
They said they could deal then backed out
They said the vehicle was in great shape or
it wouldn't
be on there a lot they had replaced the front
struts and
made sure everything looks in good shape
before they
put it up for sale.
I just spent $3200 in repairs for this vehicle
and some of
it was items they said they repaired
themselves.
May 30, 2020
Response from current dealership:
We do not understand why Mark would leave this review. When he made us aware of his concerns about the vehicle he purchased our GM told Mark we would “at no cost to him” come and get the vehicle, leave him a loaner, and have it inspected and make any safety repairs that we may have missed. We had spent over $1,000 in reconditioning, so in no way were we trying to pass problems on to the next owner. Mark was to call us when he was available to set up service, as he told us he was too busy to fool with it at the time. We regret that he decided to have repairs done elsewhere, and then
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Several people from the dealership contacted me. Very responsive to messages and willing to find me a vehicle.
May 27, 2020
Response from current dealership:
Thank you for the kind review Stacy. We are glad you had a good experience and we look forward to working with you again.
Feb 23, 2020
Very friendly and professional
Feb 26, 2020
Response from current dealership:
Thank you so very much for your great review Donna. It is our honor to serve you.
Oct 16, 2019
Nice experience
Oct 16, 2019
Response from current dealership:
Thank you for your kind review Patrick. We look forward to working with you again.
Keeps me informed of the latest models of my choice; I’m very excited about what I’ve seen so far!
Oct 16, 2019
Response from current dealership:
Thank you very much for the kind review. It is our pleasure to serve you.
Jul 3, 2019
The dealership staff were helpful and friendly.
I would recommend them to other customers.
Oct 16, 2019
Response from current dealership:
Thank you very much for your kind review David. We are proud to serve you.
Oct 16, 2019
Response from current dealership:
Thank you very much for your kind review. We appreciate your business.
Apr 26, 2019
Had a good experience dealing with Dublin Ford Lincoln. Purchased the car I wanted.
Apr 29, 2019
Response from current dealership:
Thank you so much your kind words Patrick. We are honored to call you our friend, and we look forward to serving you again in the future. Enjoy your vehicle.
Mar 20, 2019
Response from current dealership:
Thank you so much for the kind review! We look forward to serving you again in the future!
Sep 13, 2018
Not satisfied..On the phone I was told by the internet sales rep automatically the SUV was sold If anything comes across that is around that price range he would contact me..I really felt like he was not helpful and he was telling me anything to get me off the phone..
Dec 22, 2018
Response from current dealership:
Lois,
Sorry for the delayed response to this reveiw. We had not recieved notification until just now. We are going to address this issue with our sales staff and we want you to know that we aim to do much better next time. If you are willing to give us another shot at your business please ask for a sales manager. We want to ensure you get handled very quickly.
Sorry for the delayed response to this reveiw. We had not recieved notification until just now. We are going to address this issue with our sales staff and we want you to know that we aim to do much better next time. If you are willing to give us another shot at your business please ask for a sales manager. We want to ensure you get handled very quickly.
May 15, 2018
Response from current dealership:
Thank you very much for your kind review. We are honorned to have had the opportunity to work with you.
Mar 5, 2018
Great service, very happy with my new van
May 15, 2018
Response from current dealership:
Thank you so much for the kind review Amanda! We could not be happier to have you in the Dublin Ford Lincoln Family! Enjoy your beautiful vehicle!
They contacted me right away. The vehicle seemed to be as stated. I didn't
purchase this vehicle but it wasn't because of the van or the salesperson that
called. I would certainly consider this dealership in the future.
Jan 26, 2018
Response from current dealership:
We are sorry that we didn't earn your business this time but know that we will have the opportunity to earn it again in the future! Thank you for the great review!
Jan 22, 2018
Very prompt in returning my call very helpful thank you so much.
Jan 26, 2018
Response from current dealership:
You're very welcome! Thank you for the awesome review! Call or come see us again soon!
Quick reply and follow up contact with trade in values but prices in my area
cannot compete with those in middle and south Florida if you are willing to
make a drive.
Jan 17, 2018
Response from current dealership:
Thanks for the wonderful review. You said that you were very happy with your experience and our prices. Since you only gave us 4 stars, what could we have done differently to earn that last star? We are always trying to improve our customer experience and would love to hear more feedback!
Nov 28, 2017
Response from current dealership:
Thank you for the kind words! Come see us soon!
Nov 26, 2017
They contacted me with the answers to my questions immediately after I emailed them.
Nov 28, 2017
Response from current dealership:
Thanks for the review! If you have any more questions, don't hesitate to give us a call!
Oct 28, 2017
It was a good experience
Nov 28, 2017
Response from current dealership:
Thanks for the great review! Customer satisfaction is what we strive for!
Oct 3, 2017
Response from current dealership:
Thank you for the kind words, come see us soon!
Sep 19, 2017
Our experience was wonderful. We purchased this automobile. Our sales lady and all the other staff were extremely nice and helpful.
Sep 19, 2017
Response from current dealership:
Thank you for the kind words! We look forward to a beautiful friendship with you all!
Sep 9, 2017
Tim, the manager is really friendly, really helpful. Made us feel like old friends even though we had never meet. Seems like a great place
Sep 12, 2017
Response from current dealership:
Thank you Mr. William! We strive to make sure that all of our customers feel like friends when they are at our dealership. Please come back to see us again!
Jan 10, 2017
Very easy dealership with which to work. Friendly, professional and fair.
They worked very hard to make sure I had a good experience with them.
Jun 29, 2017
Response from current dealership:
Adrienne,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Dec 28, 2016
Excellent
Jun 29, 2017
Response from current dealership:
Tommy,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Nov 16, 2016
Very responsive, honest, quick to get me info.
Nov 19, 2016
Response from current dealership:
Elissa,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Oct 25, 2016
I received contact nearly immediately from Trent Barnes. He stayed in contact answering all of my questions without delay. Great responsiveness from a sales group. The vehicle was ready at the scheduled time and was a virtually painless and even enjoyable experience. The entire team was a pleasure to work with!
Nov 21, 2016
Response from current dealership:
Mike,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Tim Redding, Jr.
GM
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Tim Redding, Jr.
GM
Oct 9, 2016
Immediate Response to my inquiry.
Nov 21, 2016
Response from current dealership:
Cheryl,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Sep 20, 2016
Took awhile for them to respond and once they finally did they said the truck wasn't for sale except to a wholesaler. So why even post the truck for sale?
Nov 21, 2016
Response from current dealership:
Dan,
First of all I want to apologize for any inconvenience, but I also wanted to take a moment to let you know what happened. Our online inventory management system was not able to take vehicles offline without them being marked sold. We did not want to mark vehicle sold because that would cause internal accounting problems. Please reconsider your review, as we had no intentions of harming you.
Sincerely,
Tim Redding, Jr.
General Manager
First of all I want to apologize for any inconvenience, but I also wanted to take a moment to let you know what happened. Our online inventory management system was not able to take vehicles offline without them being marked sold. We did not want to mark vehicle sold because that would cause internal accounting problems. Please reconsider your review, as we had no intentions of harming you.
Sincerely,
Tim Redding, Jr.
General Manager
Sep 17, 2016
They harass the hell out of you! Even when you tell them you found something somewhere else. If it wasn't for that I'd give 4 stars.
Sep 19, 2016
Response from current dealership:
We regret making you feel that way. Our intentions are to never give up on an opportunity to serve a potential client. If this enthusiasm and commitment was not properly conveyed to you during your dealings with us, we are very sorry. If you would reconsider your recent remarks we would greatly appreciate it, as we work very hard to provide our clients with the best customer service. We will address your concern, and work to not have anyone else feel that way in the future. Thank you in advance.
Aug 16, 2016
Very quick response
Nov 21, 2016
Response from current dealership:
Jakob,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Jul 22, 2016
These guys have been very helpful. They are going out of their way to help me find the car for me!
Nov 21, 2016
Response from current dealership:
Cindy,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Jul 14, 2016
Firstly let me say I don't do the back and forth "Let me talk to the manager" thing with dealers. I was interested in a Ford Sport Trac and made an offer on the vehicle of $10000, when the vehicle was listed at $10489. The offer was never declined or accepted. The vehicle is now listed a month later at $8995 It's a shame that a dealership would want to nickel and dime so much as to miss out on a sale. Dealerships need to stop the 80's ways of dealing with customers. This one hasn't yet.
To keep this review from being posted they are now claiming to Cargurus that I was speaking of another vehicle (Ford Fiesta) that isn't in their inventory.
Jul 20, 2016
Response from current dealership:
In the original review, you stated that you made an offer on a Ford Fiesta. You have since edited your review to say Sport Trac. We verified the previous information with Cargurus and you are welcome to do so as well. One of our sales people reached out to you via phone and email to inform you that the Sport Trac was a wholesale piece and could not be sold at that time. We do not sell our wholesale pieces to the public in order to protect our customers and their safety. All of our vehicles show up online because we do sell our inventory to the auctions.The salesperson that contacted you stated
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Jun 26, 2016
Fast email contact and no pressure. I have not had the opportunity to make the drive to Dublin, but still hope to.
Nov 21, 2016
Response from current dealership:
Richard,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Let me know if I can help you in anyway.
Sincerely,
Tim Redding, Jr.
General Manager
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Let me know if I can help you in anyway.
Sincerely,
Tim Redding, Jr.
General Manager
Jun 15, 2016
Very nice and easy to deal with.
Nov 21, 2016
Response from current dealership:
Aaron,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Jun 9, 2016
Jim has been great in the buying process, so far. Response time was great! We live over 2 hours from the dealership and was able to stop and look over the vehicle on the outside. He has worked with us every step of the way and we will be going back up on Saturday to test drive and hopefully sign the papers.
Jun 10, 2016
Response from current dealership:
Thank you for your kind words! Jim is one of our best. We look forward to serving you on Saturday! Safe travels!
May 14, 2016
They were very nice and told me upfront that the vehicle had already sold when I contacted them. Offered other vehicles but they didn't have what I was interested in so I didn't buy from them.
Nov 21, 2016
Response from current dealership:
Julia,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor that you reached out to us! We hope to EARN your business in the future. Let me know next time you, your family, or friends are in the market. I will personally make sure we get you the vehicle you need.
Sincerely,
Tim Redding, Jr.
General Manager
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor that you reached out to us! We hope to EARN your business in the future. Let me know next time you, your family, or friends are in the market. I will personally make sure we get you the vehicle you need.
Sincerely,
Tim Redding, Jr.
General Manager
Apr 15, 2016
Outstanding
Nov 21, 2016
Response from current dealership:
David,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Feb 23, 2016
Yes, very helpful and continues to help me look for a truck in my price range
Mar 14, 2016
Response from current dealership:
Thank you for your kind words! We strive to give all of our customers the very best experience possible!
Oct 20, 2015
I called this dealer, twice, on different days, but wasn't able
to get in touch with the salesman. He did return my calls, but
he wasn't prompt in doing so, and missed me both times he
called me back. We bought our car elsewhere.
Nov 21, 2016
Response from current dealership:
Edward,
We thought about you today and wanted to let you know that we wish things would have gone differently last time you reached out to us. If we can be of service to you, your family, or your friends in the future, we would be honored. Also, if you would reconsider your review we would appreciate it, as we meant you no harm.
Sincerely,
Tim Redding, Jr.
General Manager
We thought about you today and wanted to let you know that we wish things would have gone differently last time you reached out to us. If we can be of service to you, your family, or your friends in the future, we would be honored. Also, if you would reconsider your review we would appreciate it, as we meant you no harm.
Sincerely,
Tim Redding, Jr.
General Manager
Jul 2, 2015
Top notch service. Very professional.
Not so much about making money but
rather providing quality service.
Nov 19, 2016
Response from current dealership:
John,
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.
Thank you for taking the time to leave Dublin Ford, Lincoln a complimentary review.
It is a great honor to serve you. Come back soon!
Sincerely,
Tim Redding, Jr.