Diesel of Houston

Amy has edited her review 3 times, we thank her going from 1 star to 3 star but i would like to explain our site of the story. She called us with in 24-48 hours of posting, we were closed on the weekends, we reached out to her and she wanted better price and we mentioned this was a rare item and due to inflation prices everything is selling over sticker, even us used car dealers are buying them for over MSRP in current days, she was not having it and they she compared it with a 2wd out there that was little cheaper and ours was 4x4. Her husband then called us another day with different phone #

Amy has edited her review 3 times, we thank her going from 1 star to 3 star but i would like to explain our site of the story. She called us with in 24-48 hours of posting, we were closed on the weekends, we reached out to her and she wanted better price and we mentioned this was a rare item and due to inflation prices everything is selling over sticker, even us used car dealers are buying them for over MSRP in current days, she was not having it and they she compared it with a 2wd out there that was little cheaper and ours was 4x4. Her husband then called us another day with different phone # and it was obvious they were really interested but they just could not justify the fact it is selling for over sticker rare they are extremely rare and not many in diesel and less production out there. A week later we received a 1 star review that we are out of line for selling them over sticker, it was a branded title (which was false statement) and selling them for 25k over sticker (in reality 15k over on this particular unit) and lots of other lines and words that should have not said, she has removed a lot of nasty comments that was not needed and false information which we do thank her for that, we clearly received bad review for no reason and we did not conduct any bad business with her, it was all based on our price do her demand and standards that we could not meet, the unit end up selling to another dealership for owners wife since it was high demand and rare for the pretty much near our asking price, we hope that Amy finds the best deal that meets her expectations and needs and we are sorry that we have no control over market crises price due to covid19 aftermath worldwide inflation prices. God bless. Less ...

Thank you so much for your excellent review, we appreciate the time you took to do this.

Our pleasure Frank, thanks for amazing review.

Kevin, You are awesome for the review. :)

Appreciate you Mike.

Very nice of you to leave us the review, thanks bunch.

Our pleasure, thanks for oppurtunity.

Our pleasure Sam, thank you so much.

Our pleasure Mark, thanks for the review.

Kirk, Thank you much for the kind words sir, My pleasure to assist you.

Thank you so much for your review, It means a lot. God bless.

Our pleasure Michael !

Anytime, Our pleasure, thanks for the feedback.

Thank you for the review. We are thankful.

We are grateful for your feedback, thank you.

Our pleasure to assist you anytime.

Very nice of you for such an amazing review. Thank you.

We will be happy to assist you anytime, thanks for kind words.

Anytime sir, thank you.

Thank you, our pleasure.

Honestly is always the best policy, thank you for the feedback.

Thank you Richard.

Thank you.

You are amazing JOY- Thank you.

Tyler, thank you sir, god bless you and thank you for the review.

You're awesome John, thank you we appreciate it.

Thank you David.

Our pleasure Chuck- God bless you sir.

Bob, we strive to work with every customer.  Thank you for the review, take care!

Jamie, thanks for the review!

JRW0018, thanks for the review and appreciating our selection of trucks!  We have new inventory incoming every week!

Reginald, thanks for the kind review!

Gabe, thanks for the review!  We appreciate customers like yourself!

Preston1353, thank you for the review!  It's always great to hear from customers like yourself.  Please feel free to let us know if we can assist with anything, have a good day!

GuruD6KGG,

Thanks for the review!  We would have appreciated more information related to the unit that may have been considered overpriced or not competitive.

Thanks for recognizing the efforts of the staff, we would have appreciated a higher rating but respect your opinion as a consumer.  We wish you the best of luck in your search.

Melissa,

It was our pleasure to work with you and your daughter.  Thank you for giving us the opportunity to earn your business.  Glad to hear that you are both enjoying your truck.  We are humbled that you would recommend us and consider us again in the future.  Have a good day!

Chris,

Thank you for the review.  It means a lot to us that you would take the opportunity to do so.  Sorry about your truck being sold.  We look forward to working with you.  Feel free to stop by anytime for your future needs!

Jerry,

Thanks for the review and thank you for stopping by.  We look forward to working with you!

Javi,

Thanks for the review.  Yes, we do mean business but at the same time, we value our customers.  God Bless and have a good day!

John,

No problem, thank you for reviewing us and valuing our communication.  We try our best to meet the expectations of our customers.  Have a good day!

Crussier,

Thank you for taking the opportunity to review us.  We hope that we can earn your business in the future!  Have a good day!

Paul, as we appreciate the feedback we do feel this review is unjustified.   When you initially contacted us we did disclose to you the truck was being prepared for auction.  That was information that we provided to better assist you.  Regarding, your 2013 GMC Sierra trade it not a vehicle we specialize in.  We advertise ourselves as a Diesel Truck dealership and we don't have a strong presence in the gasoline truck market.  That being said we never advertised that we take trades.  In order for a trade to work the numbers need to be beneficial for both parties.  We realized this when you prese

Paul, as we appreciate the feedback we do feel this review is unjustified.   When you initially contacted us we did disclose to you the truck was being prepared for auction.  That was information that we provided to better assist you.  Regarding, your 2013 GMC Sierra trade it not a vehicle we specialize in.  We advertise ourselves as a Diesel Truck dealership and we don't have a strong presence in the gasoline truck market.  That being said we never advertised that we take trades.  In order for a trade to work the numbers need to be beneficial for both parties.  We realized this when you presented your gasoline truck.  Our emails with you were prompt and presented information related to the unit in question.  We also provided a historical pricing to validate the pricing it was advertised at versus the lower offer that was made.  Paul, the reviews prior to yours indicate that we are not, "predatory sales people" as you have so stated.  As a consumer you have a right to leave a review as you see fit.  We only request that it truly reflects what has occured and not hard feelings.  After this review was noted we did reach out to you.  From what was discussed, you had already made a purchase of another truck.  We do work hard to assist our customers and we hope this response supports that.  Take care and enjoy your truck sir! Less ...

Adrian,

Thank you for the review.  We hope that you have a safe trip and enjoy the truck as well!  Glad we had the opportunity to earn your business!  We hope you enjoy your 2015 Dodge Ram 3500 Laramie!

Justin,
Thanks for the kind review.  We will always offer any information we can to better assist you and any customer.  Have a great day sir!

Pete,
Thanks for the review, we appreciate it!  Have a good day!

Penny,

Thank you for taking the time to write this review.  We hope you are enjoying the truck!

Chris thanks for this, you been great. Let us know if we can do anything for you.

Thank you Kenneth! Our pleasure

You are awesome sir, thanks for the 5 star and taking the time to consider this.

Juan, you are the best, it was pleasure dealing with you sir, hope you made it safe to California. God bless

At Diesel of Houston our focus is to provide our customers with the highest quality of service and product. We strive for 100% customer satisfaction and we are sorry to hear that our inventory did not meet your expectations. Keep in mind we have new inventory arriving and departing on a weekly basis. Hope you find what you are looking for.

Linda, thanks so much for kind words, it was very nice meeting you and if we can ever do anything for you please let us know.

Oh Steve, thank you so much. God bless and please let me know if i can do anything for you.

Jason- I appreciate the review, thanks for kindness.

My pleasure AL.

Leroy, Thank you so much for review, looking forward to meet you and do business.

My pleasure sir, anything I can do for you please let me know!

We really appreciate the rating, it means a lot

You are kind for the rating. :)

Sheila, you are awesome, thanks for taking the time to do this :)

My pleasure Mario. Let me know if I can assist you in future.

Kevin- Thanks for opportunity and god bless.

Thanks Michael - that is so kind of you for the rating.

Thank you :)

I really appreciate it Tom.

Thank you so much! That is kind of you