Desoto Auto Sales

Customer service was great.. Stan responded promptly. My experience was quick and smooth w/o problems. Thanks you guys

Consistent and helpful

The guys were great worked with me gave me a great number on my trade in super friendly I won't buy from anywhere else

They contacted me...great service and answer all questions...

Excellent! I just cannot buy a car right now

Answered inquiry quickly and very responsive to questions. I’m still looking for the right vehicle and this one is still on my list.

They were fantastic people.

Very professional. Once you inquire about the vehicle someone is calling asap.

Every person that i dealt with at the dealership was so nice and helpful to me. They went way beyond to earn my business and I would highly recommend them and I will contact them again if I ever decide to buy a vehicle. There was some problems with the vehicle that i wanted and they had them taken care of. They even met me over half way to deliver the vehicle to me. From the sales to finance they are awesome!!

Salesman wasn’t upfront about the history of vehicle. Didn’t show any interest until I wasn’t interested anymore.

AWESOME DEALERSHIP! They responded to my email immediately after opening. Upon request up to date pics were sent via text, verbal carfax & service records info read out loud! GREAT staff & service!!

Very professional. Easy financing with the lowest payment possible. I'm very pleased.

Very friendly staff!!

The salesman was patient and kind and was very knowledgeable about the vehicles. I ended up buying a Nissan Maxima. It was a much better fit for my needs.

Did not buy this car because it did not have the engine I wanted, but the salesperson was very professional.

Mike is the man to see.....very polite and doesn’t waste time

Wonderful experience!! Definitely recommend for anyone looking for a car!!

Cole, Stan, Jim, and Don made the experience brilliant! Real family friendly team! Highly recommend!

Dealer was very helpful but I am in another state and did not want to have to pay all the Mississippi taxes.

Quick response back with information on truck I was interested in

Great people. Very friendly and upfront.

We bought from DeSoto Auto Sales. We live in Olive Branch near this dealership. We had a couple of friends refer us to them. DeSoto Auto Sales took excellent care of us and helped us find exactly what we wanted. The quality of the vehicle and the price we excellent!

Tera was great , very helpful , kind and understanding......

My experience was wonderful! Everyone there was so helpful and nice! Oh and did I mention I LOVE my new car!

Don was very helpful. They even delivered the car to me. I put more effort into going to work than I did buying this car. Top notch.

Very responsive without being over bearing. I decided to put off buying for a few months, but I'll definitely contact Desoto Auto Sales again when I'm ready to buy.

They were surprisingly quick in attempting to contact me via phone. I didn’t expect to hear from them until next week since it’s Saturday night after 7pm. which is when I submitted an inquiry online. I’m sorry I missed the call and with hope look forward to making contact next week. Great Response timing!

I contacted then by email, they emailed me back right away, then I called them and spoke with rep, I told them I had a special finance problem they said they would give somebody my phone and info and that I would get a call from them, never heard from anyone. I am not a bad payer. My credit score just don't register because of lack of activity. I felt somehow I should have been able to purchase the car.

James was knowledgeable, courteous and very helpful. Overall excellent experience and I hate buying cars, because of the pressure. 5star all the way.

Fast and easy transaction!!

Responded very quickly to my inquiry

Dealer contacted me and after exchanging pertinent information they went cold. No emails, no text, no communication whatsoever. No responses.

Rating 4.5 Still shopping. Liking the details and integrations with local data and listed data. Based on comparative shopping, I might be using this dealer. Read their car descriptions. Sales folks have been ideal;

Great Cars, great salesmen, professional,

Returned my call, very friendly and informative, just wasn't what we were looking for.

Helpful and patient

DeSoto Auto Sales staff were very responsive and eager to help me find a vehicle. They contacted me quickly and advised me on the vehicle of interest. I was slow to try to make a deal and the suv I was interested in sold before I could visit the lot. The offered their help in finding another one.

A true no haggle dealership. Honest and friendly!

Great

The salesman gave me helpful information about the truck.

Response was quick

Purchased this vehicle. Stan Mims was our salesman and did a great job. He was not high pressure and gave us time to make sure it was the right vehicle for us.

Quick response. Great sales team. They helped me find what suited my situation.

Communication was good.

They were very friendly and helpful:)

Good

I had the best experience ever here they didn’t let me leave the lot until I got the car I wanted and for the price I wanted I love this place the people are friendly too and if you ever go by ask for Jim he’s the best

Wonderful

Great service!

From the moment I sent the inquiry online everyone was extremely helpful to me! I love my car and would definitely recommend them!

Contacted me

Contacted me quickly and was very helpful. The car I inquired about wasn’t exactly what I needed but they helped me find one who was. Both Michael and Cole were great to work with.

Very pleasant.

Very nice guy...

Excellent sales person and managers here. Great place to buy a vehicle. I would recommend this dealership to anyone.

Good experience!

Great folks to deal with!

These guys are awesome.

I had a very pleasant experience. I test drove the car and visited the dealership twice. Jim was nice and friendly and answered my questions, providing additional information that I requested.

Very friendly, easy transaction! Highly recommend this dealership! My salesperson Cole was wonderful! A+

Great prompt and very friendly and helpful

Everyone at Desoto Auto Sales had amazing customer service; LeVita, Mike and Don to name a few. I'd recommend them to anyone looking for a great car for an even better price!

Excellent dealer with top notch service! They were quick to show me the car, were very helpful with answering questions, and making sure I made an informed decision Ask for Jim Causey, he'll get you set up!

Cody and the Managers were really nice and professional. Those good qualities led to a purchase.

Gave me updates without harassing me , which I greatly appreciated !

They were really nice and helpful and the car was priced well below it’s actual value I am very satisfied

Great communication

Waited forever only to have all the banks close before we could finish. Seller was so busy taking as many customers as he could, he left us in the lobby for hours at a time.

Answered all my questions quickly and efficiently

Respond quickly very helpful

Answered my question and offered to upgrade by installing a camera.

Sweet people, very helpful, great prices!

Very Nice, and professional

All in all it was a good experience! It didn’t take very long to get the deal done. They are nice and friendly, even sent me some cookies!

We had a wonderful experience. The staff at this dealership is super nice. This was my mom's first time buying a vehicle. Everything, went very well. See Jim, he will do his best to make it happen.

I was contacted right away and purchased the car two days later. Nice people.

I drove over two hours to potentially buy a Jeep Wrangler that appeared to be a good deal. Had two concerns before making this long drive. One was did it leak and the other was did it have any oil leaks from motor or transmission or axle seals. Was assured by a salesman named Jim that vehicle was dry inside and it couldn't have any of those oil leaks because (as advertised) their vehicles were thoroughly inspected by their service department. Soon as I arrived I looked under jeeps rear end and sure enough left rear axle seal was dripping oil. Next looked inside and both floorboards were wet. Also jack compartment in back was full of water and had been for some time because jack was beginning to rust ! Was so made because I trusted all of the great reviews given to this dealership. Thats a day that I will never get back !

They were awesome but vehicle had sold

Very helpful and friendly they wanted me to get the car I wanted and got me the car I wanted the process was easy and simple

Good guys and everyone is friendly. But expect a 399.00 document fee.

When i called they gave me 100% customer service

The salesman contacted me by text I told him I would give him a call after I got off when I call twice after I got off work he never called back I got a text about 30 mins later saying the truck was sold and that's was it I just thought that's was very unprofessional for a salesman to do that u never no how u should treat a person who to say I might of bought more than one vehicle that day but thanks you

My experience was great.I have bought many cars but this was the best..Everyone was very helpful,fast and nice.I would not go anywhere else.I love my car.

Great response time. Very friendly and not pressured. The big test is in the product

Great dealer

Wonderful responded quickly set up an appointment and purchased vehicle one thing I didnt like was that they said it had good tires and didnt only had one new tire on it and brakes going bad but overall they are ok

Good response

Very quick reply! Would do business again!!

Excellent customer service. Pamela worked with me to find the right car. They also worked to find the right financing that meets my needs... All this was done in a very short time, which worked with my very hectic schedule. Can't say enough about what an awesome experience I had at Desoto Auto Sales... By the way my Nissan Rogue is pretty cool too.

Responded very quickly

The manager was willing to help me without even ever meeting me this is what you want in a salesman.

Contacted dealer, and talked, he then sent back a site to veiw his inventory WITHOUT me asking, that was Awesome!! GREAT EXPERIENCE!!!

Everyone...we mean EVERYONE at this business was very nice and professional. There prices are no haggle, so don't go in thinking you are going to haggle. We brought $14k cash because we knew we were going to purchase something on this day. We just did not know which one and for what price exactly. We called and they told us the exact no hassle price and their "paperwork" or whatever costs that everyone does. We checked the car out and walked out the door with the price exactly as described over the phone prior to coming. Very professional courteous and they have the best or very close to the best pricing in town. Some were close or lower, but their actual out the door costs were higher. They have lots of nice cars to choose from too. Come here...you won't be disappointed.

Excellent car buying experience!

Great attitudes, and good vehicles.

hi everything went smooth.. the dealer was great.. I love the truck

Great selections and prices

Dealer was nice on the phone and helpful. I did not go to the car lot because he stated on the phone there was no wiggle room on the price of the car. So I didnt waste my time and his time going if he was not willing to negotiate.

Very courteous, always willing to help and answer any questions. If someone did not know, they found someone for us that did. Very honest and upfront on all matters.

Very helpful and attentive.

We're not very friendly. Rushed me off the phone when I tried to ask questions.

We bought this car. My daughter loved it, it was exactly what we were looking for. Loved the pricing at Desoto Auto Sales, it is what it is marked. No hassle. Our salesman was great and very helpful. He went above and beyond to help us make this deal. All the staff that I was in contact with was very nice. Will definitely return here for future purchases.

My daughter bought her car here, the process was quick and easy . What a great dealership to work with.

Quick, courteous response from all involved… Recommend highly!

Tried to sell the vehicle to me for $36,000 and the price listed for the vehicle was $32,995. Offered to reduce the sticker to make it seem as if he was really working with me.

Great

Well I would say this if you don't want my service or want me to be a customer all you had to do was say so but all I wanted to do was try to get a truck and for some reason this guy made it very personal whoever he was I think his name was Mike something and was trying to send me way back out in the Olive Branch Mississippi to talk to someone why the hell would I want to go back out to Olive Branch Mississippi to talk to someone out there when the truck is already there at that location?

I had to call this dealer first to establish the line of communication. His explanation for that is being too busy because they have the same staff that once sold 25 cars a month now trying to manage 250 car sales a month. I went to visit them and look at cars in person. The vibe I got there was very sketchy. The sales guy didn't even give me his name before he was pulling up vehicles for me to look at. The cars had several issues and he kept saying they had not completed inspections and he wasn't sure what would be fixed. I would not go back to Desoto Auto Sales.

I was initially interested in postings this dealer had for a Chev. Traverse, having recently totaled my Chev. Trailblazer. Prompt courteous text/phone contacts. I then went to the dealer's on 12/02, encountered very helpful salesperson, Mike B., and ended up buying a 2016 Jeep Compass, with 10,500 miles. Paid cash. Was in my other car, had no way to get it home. Very nice employee, Jennifer, picked me up Sat. .a.m (her day off) and drove me to dealer's to get the Jeep. General atmosphere is relaxed, but businesslike. Staff I encountered very friendly, efficient. No high pressure or BS. Prices very competitive; well chosen inventory of late model used cars. Highly recommend.

Quick to reach out to me when I asked. Very helpful and listen to what I was interested in. Helped me decide to look for Ford F250 to fit our needs. Thanks guys!

This dealer emailed once saying they still had the car that I looked at on line. That's it no follow up on there part.

Contacted on interest of purchase. Pleasant exchange, no pressure, and expressed availability.

Quick response great job

Good so far

It was good experience they were nice

From the time I asked for more information on the truck it was great really a no haggle buying experience they were sensitive to what I wanted to pay for the truck and what I wanted my payments to be. Desoto Auto Sales ROCKS !!!!!!

Very responsive and willing to work with you ,even if out of state

Reached out to the dealership twice concerning the 2010 vw cc they currently have on their lot, 1st time no success - 2nd time a short conversation lacking a result. I was ready to talk business.

Great job mike

Dealer called the next day ; placed a deposit on the car. The dealer was willing to hold the vehicle for several days for me.

So far good A's customer service we will see A's we try to fiance this Car today or tomorrow I'm very happy with the people's I have talked to

Wonderful experience very fair and negotiable.

Did great! Easy to deal with and did everything possable to make the experience a good one. Thanks!

great experience

Downside is I spoke with a guy and I couldn't get one word in. He was driving the vehicle I was interested in daily. Deal breaker!!!

Excellent

Although I decided against the purchase the response was prompt and very helpful

Fast respone

Very professional

I look for the condition of the body, mileage, and the up keep of a auto and that what Desoto Auto Sales have.

Nobody even approached me in the parking lot. Nobody seemed like they wanted to sell a car! No enthusiasm whatsoever.

They where great salesman

Pretty good

I liked the no pressure atmosphere

Very good service with Donald Ray Smith.

Pretty good experience

Car looked great but dealer seemed unmotivated in selling the car. I asked for minor concessions but he said no.(concessions equaled less than 500 of asking price)

We drove over 4 hours to look at veh and it was everything that Mike had said it would be. He was helpful at finding us a place to stay. Only complaint is that they would not put any gas in veh after purchase. Overall satisfied and would recommend buying from Mike Gross.

Staff was friendly, but uneducated about the condition of their cars.

good