Derrow Chevrolet

The car manager contacted me by text the next day! I told them my daughter had my car, so they drove the Ford Taurus to me in Lima! By the time we drove back to the dealership, they had me pre-approved! I drove it home that day! Awesome service!

Very reasonable to talk to

Dealer responded with an automated email but never responded to my reply.

Great people to work with.

Response was great and received 5 star

The sales team was great, they went above and beyond what I would have expected from a dealership.

Good people!!

Very helpful and reached out quickly after my inquiry.

Prompt and courteous reply

Very responsive and followed up with me

Everyone was incredible

Vary helpful and knowledgeable

Great people and they stood by what they sold even after. They went above and beyond picking my vehicle up from work and leaving me a loaner til they resolved a few issues. I Highly recommend them.

Great dealership!

I contacted them about a vehicle priced at $8911, asked what the best they could do was and they took off 11 dollars!!! Since then, they have raised the price $300

Called and scheduled a test drive informing them I was located an hour and a half away. They said the car would be ready so I would not have to wait. I arrived to the dealership and checked in with the receptionist and was told by the sales representative next to her that the car was broken down to a point it could not be driven. I was told that the car was damaged to a point they would not repair it. Overall took 4 hours of my day and a tank of gas to find out what they should have told me when I called them in the morning

Very responsive, even though another buyer put down a deposit and purchased the vehicle before I could talk to them.

They sold the vehicle but did not communicate it to salesperson I was dealing with the I was told I would get a call later that week on another unit its been 2 weeks haven't heard from anyone

Salesman lacked knowledge of the vehicles on the lot. No carfax, reason given being the cost. I came in knowing more about the vehicle than he. Test drove a second vehicle and it was virtually unsafe. The front end was very near the point that driver could lose control, and the 4wd was in need of repair due to grinding noise. Purchased a vehicle at another lot. I cannot, in all honesty, give this particular lot a good review based on my experience with them.

Very helpful

Quick, helpful and quality service.

The salesman contacted me by email the same day I had emailed them requesting to see the car. Went over to dealership and ended up buying the car.

It was good the sales person was not knowledgeable about the car at all , but they where helpful and willing to work with me

Called me and encouraged me to at least take it for a test drive but price is s little out of my range. Been out of work for 2 yrs due to a stroke.

Negotiated nicely pre-visit, since I was 1.5 hours away. Pleasant to work with. Only slight dig is that they did an inspection of the vehicle and did a few things to it. Unfortunately, they didn't point out at least 3-4 glaring issues that should have been noticed during this inspection. I've got a couple hundred dollars of unexpected expense after the purchase.

Contacted promptly.

Very friendly and very helpful! Even though the truck I was looking at sold, I would still come back and attempt to purchase another one.

Very nice

contacted me immediately

Excellent costumer service and communication!

Great services

Very helpful and friendly. Worked with me on making vehicle fit my budget. Didn't end up purchasing truck, but would definitely recommend.

they sent a automated response, no sales contact after that. They said I fell through cracks because they were busy. Not good business!!!

Good follow up, polite and courteous, but I did not purchase vehicle. Found better price/value elsewhere.

Responded quickly.Great service.Ask for Mo.

Quick response, they contacted me immediately regarding the vehicle I was interested in.

This was the best dealership I have ever been too. John was so kind and took his time even staying after hours for us. We were treated with respect from start to finish.

John was very understanding in what I looking for ,we couldn't settle with the cost of the vehicle.

Responded quickly and did what they said they would. Just wasn't enough to get a deal done for me. I would contact again.

I worked with John. He was always willing to answer my numerous questions and text messages. When I went to the dealership, all of the staff was friendly and willing to help. They were willing to negotiate and we came to a price we could agree on-I love my new car! I would definitely work with them again!

Van experience was great. They had a minor repair and delivered to my residence in Indiana.

The dealer responded to my request

prompt return contact very helpful