Delray Honda

I'm in Houston, TX. Saw a deal on Cargurus for a CRV on their lot. Submitted an Inquiry which lead to a deal after 2 days of negotiating. Sent them my Credit Application, to then be told by Antoni Basta (Sales Rep), they can't hold the car while I fly into Florida to finalize the deal, even with a deposit. Don't waste your time with these guys if you're out of town. The deal went from 25k E-price to 31k from jump and had to work my way down over 2 days to get a price we both agreed upon to then we won't hold it for you. What a waste of my time, energy and Credit Inquiry Hit.

T ricky pricing with $1900 for "paint protectant" as a "fee." plus $900 for documents, when TTL is under $100. Lost trust and interest.

Outstanding experience. Deal with complete confidence. No games, no gimmicks, great communication and a great price!!

Beautiful and professional

Shane is an excellent salesman- knowledgeable and approachable- Thanks

Very attentive! But found one closer

Great overall experience and awesome service from Jairo. Drove all the way from miami just to do business with him.

Very helpful, but did not have the car we wanted available. It sold before we got a quote.

My experience with Delray Honda was good.

Very nice people !!! Would have given 5 stars if they at least wrote me back when I told them I was not going to buy the car.

Deceptive advertising. Car was damaged. Extremely high add on pricing. I was quoted $1499.00 for paint protection and $900 for dealer fees. Damage to the car was not on the website lusting.

Best experience ever, the whole process was easy and both Norman and Tony were very professional. I highly recommend Delray Honda.

Horrible experience. I had everything set up in advance so it should have been a quick and easy experience. The finance manager was rude, demeaning and threatening. Should have walked out but I had invested time in this. Completely ruined what should have been a milestone experience for my high school graduate who was receiving the car as a graduation gift.

Great car too have..

The dealer did respond a couple days later about this limited edition type-r. They gave me a quote that was nearly double the MSRP. First I took it as an insult but then decided to tell them, no longer interested best of luck.

Excellent customer service. Response time was quick and the two individuals I dealt with were professional and knowledgeable.

Accurate, friendly, professional, great customer service, highly recommend.

Sales representative and managers all contacted me about this car. They answered all of my questions in a timely manner.

Very courteous and friendly. Followed up promptly. Did not hound me which I appreciate greatly. Thanks for a good experience.

Great people.

Dealership tacked on an extra $1000 on the final paperwork for a coating that they said they had put on the vehicle and also hid a hole in the carpet with the jack assembly. There is also an issue with the AC that is being checked out. After being told that this dealership was above average and that the vehicle was in absolutely pristine condition, all I can say is buyer beware!!

Excellent experience

Good guy.

Excellent customer service

Great dealership that provided a very competitive price and excellent customer service. Definitely my first choice for a Honda Dealership in South Florida.

They called me and told me they had already sold the car

Vehicles waiting out front to test drive. Overall very good experience. Clean, professional and knowledgeable of their product. Jason S and Sam were very helpful.

They add alot of fees when you get there

They sent a a couple emails regarding a price drop and follow up contact preference.

Great.

Great sales and staff. Straight forward and no games. I'd buy a car again from them.

For starters, I was interested in a used vehicle on their lot-Used Black Ford Explorer Limited. Nevertheless, it isvery clear that Delray Honda not only wants to sell automobiles, but in addition, they have a Sales Staff that exhausts themselves in showing potential customers they are integral part of the success of their dealership. I was fortunate enough to correspond with Aaron Feynus, Scott Pola, and even the general manager, Mr. Flahtery! Needless to say, I was overwhelmed with amazement over their polite and professional approach.

Promptly responded to my inquiry and gave great follow up thereafter. A lot of dealers only respond to the initial email but Delray Honda goes above and beyond to make sure your questions are answered. Great customer service!

This was my first experience with this dealership. I contacted them online and it took them. 48 hours to respond. I asked them if the car was in pristine condition and they said yes but looking closer at the car it had body damage, No explanation was given as to why they did not disclose that fact trying to get me to com out to the dealership. The car is still listed but they photoshopped it that the damage cannot be seen. Even though I had the Carfax. From them do my own research? I noticed that the car had 6 miles on 12/2018, sold 6/19 and only 6 month later 1/2020 it had 14,426 miles on it which is about the average that a car has in 1 year. When I inquired about it one guy told me. They can't tell. What the customer does? But then another salesperson told me that this car was actually a service loaner car. So overall this first experience with the dealership was not a very trustful one.

Very satisfied customer. I applaud the salesperson, he was very knowledgeable and supportive when my wife bought this vehicle. Keep up the good work!

Good follow up.

From the first phone call to signing the papers our experience was fast and flawless, Thanks Jim, Zach Coker and Joe, couldn't of done it without you.

Professional and prompt response when contacted for additional information.

Quick response and cotinued follow up

I bought this out of state. They over nighted papers and it was ready to pick up when I flew in. Handed me the keys and I was off.

Great experience with Shane!

Good to do Business with

Very nice people. My salesman Sebastian was excellent. Would deal with him again.

Received a call from Ralph who at first was curteous and polite. When I told him that the car was out of my budget it seems like he was a bit upset about that. Not sure if I’d contact this dealer again

Very professional staff

Quick service and always kept me informed.

Everything went great! Paul was very helpful.

One of the most professional experiences I have had with a dealership. Thomas treated me as if I was his only customer. The Internet sales manager promptly followed up. Didn’t work out a deal but would look forward to working with them in the future.

It was great!!

Outstanding service.

I had a real nice transaction with delray honda. Very friendly! Deal went real smooth

They sent me an email, I told them my wife didn’t like the color.

Worked with Norman, he was able to answer my questions, Listing was accurate. Was very helpful in getting information if he did not know the answer to my question, this mainly focused around this being an out of state transaction for me.

Bill reached out to me about my interest. He took my info about my trade and the car I wanted. Even though it was not a fit for my budget his professionalism and non pushy approach was very helpful. I would definitely reccomend this dealer

Excellent!!

Always responded and followed up

Very responsive! Excellent follow through. Dustin is the best.

Very helpful. Did not buy, but they were on point with their assistance

Very happy with my experience in purchasing a car from Delray Honda Ashley was a great help

The dealer was very good.professional and straight foward.hope to test drive the vehicle soon.and meet the person i spoke with face to face.

Honest, transparent and a good price. Carlos was very knowledgeable on the product he was selling... which is hard to find from most salespersons these days.

Nice salesman and the manager used cars help me a lot good people

Very helpful and fair

Bought the car! Dustin Raymond was totally honest and upfront with me! Everyone was very cordial and professional. Highly recommend this dealership.

Not a very good experience. Bad communication and didn’t want to help when I walked in the door.

Excellent experience bought car

I spoke with Norman the internet Manager. He was excellent. Really nice dealing with him. He explains and was absolutely one of the best car sales man I have dealt with. I am in the process of picking up my New 2018 Honda Accord Ex with accessories. Thanks Dalray Honda. Thanks Norman.

Great experience start to finish!

Prompt initial response, they provided a good quote, they answered questions but would not sell me a car. After we agreed on price they repeatedly failed to follow up with documents to consummate a sale.

Excellent experience

The sale staff was very courteous and very professional.overall sevice was A class and beyond.thanks Delray Honda.

I bought it

Had good friendly service * was offered very good deals

Had a great talk and understanding with the dealer. I think the price is a little high because of the mileage on the vehicle. Really liked the vehicle. Did some shopping around the same day. Found other vehicles of the same kind with the same price with lower mileage. Have not decided who I will do business with, still looking.

Quick and painless car buying

I communicated with the internet sales person. Over many days prior to a trip made to Florida specifically to purchase a vehicle. I communicated with the dealer upon our arrival that we were in Florida and we would be coming to the dealership. We arrived at the dealership we were told the car that we were interested in a 2008 Toyota Solara was sold the night before by the manager. Night before happened to be a Sunday night when the dealership was not open. After looking further we discovered that the car which was still in the lot had a plate on the rear of the vehicle which led us to more concerned on being totally misled. Approach this dealership with Extreme Caution... As they put Vehicles out as Leaders to draw you to the dealership. We altimate Lee purchased at another dealership in Florida which has proven to be more reputable then Delray Honda. This occurred on Monday February 26th 2018

Good deal

With a little arm twisting got my price

Great customer service

Great but my key battery went dead the day after I received the car

Hidden fees. Doc fee $795 . Electronic filing $396 plus more. They collect $400 for plates and say they will return difference on a $18,000 car. I bought a $36,000 car and paid $135 for tag fee. This is why people hate used car dealers in general.

Most professional dealership I encountered during my search. Hands down the best. Connor was a true professional.

Good experience. Got the certified pre-owned car I wanted at the price I wanted with a minimum of hassle. No high pressure sales at all, which I liked.

Good response, drove car, but decided not to purchase right now

Keep me inform and was very helpful