Dawsons Auto & Cycle

They provided all the answers & help I sought

Very friendly.

Amazing customer service and friendly helpful staff. Also did a follow up and offered options

Got back to me right away but monthly payment was just too steep for me at the moment but very responsive to my wants and needs.

Great guys to work with. Very friendly. Fair pricing on our vehicle. I highly recommend Dawson's.

the service at this dealership was great easy and truck was beautiful in the best of shape and great detail will continue to do business again for sure in the future thanks again Dawson Auto & Cycle

Quick and easy process

I had a Great experience, I was in and out. I didn’t feel pressured they were very patient while I decided between cars which in the end I got the car I truly wanted! They don’t feel like they are selling you a car but helping you make a purchase you will enjoy.

Called right away after sending email. Great customer service. Thank you

The guys at Dawsons were truely awesome, they answered my questions and listened to all my concerns about the vehicle in which I was purchasing,

Pleasure to talk with.

It was a seamless transaction. The guys really make you feel at welcome and comfortable. I'd have no problem buying another vehicle from them in the future.

These guys were great. Very friendly, professional and honest. This has been one of my best experiences purchasing a car from anyone. I’d definitely recommend them to anyone. Will be coming back in a few months for an additional vehicle.

The best communication!! Very prompt texting and emailing! Listing was exactly that was on the lot! John was awesome! The paper work went extra smooth! They also offer extended warranty on all or most of their vehicles( which is a lot). You will find what you want to drive home for sure!! Thank you for a pleasant purchase!

Spoke with John and would highly recommend them, very honest and no bs or high pressure sales pitch

Great dealer

Very personal, good conversations, fast replies

Very friendly and good sales

Nice customer service good people get u in something nice an good prices to get u in an out fast

We had a wonderful experience working with Dawson’s. They were very helpful and communicated quickly and clearly. They went out of their way to help us with the jeep, and made it right, right away. We would recommend them highly and they are super friendly and caring.

Contacted Dawsons and made appointment to see truck. John was very helpful and I ended up buying the f250.

Excellent service.....customer service was the best I ever seen...did exactly what they said.....got me approved and out with suv my wife wanted. Will be back for the f 250

The dealer treated me fine. Even though I didn't buy the truck I was looking at, they had something else I liked.

Dan and Dennis Are great there Good old boys honest and truthful

Fine

Good people, willing to go out of their way to help you if they can.

Couteous, and in continous contact to follow-up with pressuring potential buyers. Although I purchased a Ford F150 from another dealership it was because of the trim package alone that wasn't available.

They were a very nice dealership to work with. They are total low key sales men. I didn’t purchase the vehicle I was looking at that day, but if they had the right vehicle for me, I wouldn’t hesitate to go back and purchase from them.

Great experience!!!!! Dawson’s is a great family dealership that you can trust. They helped with everything I needed. I felt like I was with my own family at home buying a truck. Great Place, Great people!!!!!

Although I was not fortunate to view vehicle due to distance, but I was assisted over the phone and was treated well. Thanks

Dawons responded to my query about a Camaro, quickly and offered ways that I could view the car.

Dianna was very helpful . But we could not agree on price.

What a great staff! I had my fastest car purchasing experience to date. I would definitely buy from another car from Dawson's auto & cycle.

Went in. Drove the car. Had to go to work, but wanted to discuss buying car. They never called me back.

Is good

The sales folks were very friendly and help me get the best financing available. Would recommend them to anyone.

Great response/communication from this dealer.

Can't say enough good things about John and the team at Dawson's. I'll admit I was a bit apprehensive as I had never bought a car from a small used car dealer like this, but my mind was completely changed by John's excellent customer service. I found the car on CarGurus, contacted John and negotiated an out the door price over the phone. No crazy fees or hidden charges. Went to the dealer a couple hours later, inspected and test drove the car (a minty fresh, one-owner 2018 Hyundai Elantra SEL), and 20 minutes later had the keys, registration, MD tags, and a great car at a great price. I've bought probably 10 cars over my 52 years - some from new car dealers, some from private parties but this was without a doubt the easiest, most hassle-free experience of all of them. Kudos to John and the rest of the Dawson's team, and thank you!

The dealer responded quickly to my request, told us exactly what we needed to get the vehicle, it was ready for the test drive when we arrived and everyone was friendly and courteous. I would recommend this dealer to my friends and family.

The dealer did contact me but Hagerstown was a little bit out of my travel area to take series can sit aration to the vehicle

Good

Was very helpful & went all out to work with me. Thank you.

What they said about the car was true so we bought the car . So many times dealers say there inventory is nice but it isn’t thanks again for a great deal

Good

I called the dealership and was hoping to make a trip there from NY. The sales associate I spoke with was courteous and upfront about the vehicle and the fact that it had a lot of inquiries. The truck sold quickly, but I'd be willing to make the drive if another quality truck shows up on their lot.

They responded the next day.

I bought a car from Dawson’s and had a terrific experience. John responded immediately to my request for information. I set up an appointment for a test drive. The car is in great shape and was very reasonably priced. Dexter and the guys in the shop are friendly and knowledgeable. It’s a family-owned shop that takes customer service very seriously. I would definitely buy from Dawson’s again.

Me and my husband purchased this vehicle. The guys there are so amazing and friendly Jeff was our seller, and John helped make our sale final, both amazing men, every associate there was extremely helpful and made us feel confident in our purchase. Can not wait to go back to get our second vehicle. I feel like we gained a forever place to go for our vehicles.

Very pleasant Worked with me on price

Everyone was very friendly and helpful and easy to work with. Went with a different car, but recommend Dawson’s.

Very painless experience and I love my new truck

I esoecially like the atmosphere peaceful and pleasant

replied in very timely fashion. Car was sold

Yes they e mail me to let me know the car I was looking at was already sold.

Dexter was very helpful and returned all my calls in a timely matter. Was able to test drive the truck and he followed up with a call to make sure I was pleased with the vehicle. would Highly recommend!

Professional. Overall positive experience..

Family owned business. Good guys to work with.

Good

Very prompt on answering questions.

Quick response!

They replied in a reasonable time. However offered no better deal than advertised when I requested a bottom line price for cash no trade.

Very friendly people and I was able to test drive the vehicle by myself. Which allowed me to stop in a nearby parking lot to really check out the truck. They never made comment about how long I was gone.

Very friendly and helpful. Not pushy at all. Worked very hard wiht us but we decided not to buy. They are still working with us trying to get out in a vehical/my business. Would recommend.

Contacted same day. Very polite salesperson.

They have really worked with me to make sure I got the truck I wanted. Very friendly staff. I would recommend them to anyone!

Great people to deal with very helpful and nice thump up

Salesman the owner Dexter had stated that the truck was ready and would pass Maryland inspection I got there looked at the truck it was a big disappointment . The back tire had a area where the rubber was missing on the sidewall. The damage was really noticeable. I feel he was going to pass the Maryland state inspection using his company inspection. I told him I would not buy this truck in that condition. The response by grandfather Dexter " No problem I have two others interested in the Truck." He also put on the vehicle details " No smoking ever in this truck". The fact was every ashtray had ashes in them. The man cannot be trusted. I wasn't happy that he lied about the Truck ,and wasted my time. I could remark about this company , with a few choice words, but I think readers will get the message. DONT WASTE YOUR TIME.

Good

I didn't buy a car there, but these folks are very responsive and friendly. I like supporting family businesses like this one.

Nice people to deal with.

very niece people. very professional! would love to have been able to have done business with them!!!

Great, I plan to get in touch.

Very nice and informative. They actually called me twice.

Went home with it that day, Black Friday.See Dexter

Rule one of used car shopping: pay cash. Do not finance an older vehicle. If you don't have the cash, you can't afford the 2x-more expensive financing. That said, Dawson's gave me the best used car experience I have had to date. Dexter was fair, reasonable and willing to negotiate. He held up his end of the bargain admirably, fixing what needed to be fixed, and a few items that could be considered extra. I'm very pleased with the whole deal.

Followed thru

very personal would buy from them

They were willing to work with me and have great customer service.