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Today 7:00 AM - 6:00 PM (Closed now)
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Dan Deery Toyota
About Us
"You want more, you get more with Dan Deery Toyota! Welcome to the website of Dan Deery Toyota, where you’ll find a huge lineup of new Toyotas, from the Toyota Sienna minivan and Toyota Camry sedan to the Toyota Prius hybrid hatchback and Toyota Tacoma pickup. For drivers on a budget, we also have a huge lineup of quality pre-owned used vehicles on sale or take your pick between a variety of certified pre-owned Toyotas. Our commitment to customer service is second to none. We’ll be there for you as long as you drive your Toyota, too, thanks to the Toyota Certified Technicians in our Toyota service center."
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Today 8:00 AM - 8:00 PM (Closed now)
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7404 University Ave
Cedar Falls, IA 50613
Our Amenities
- Wi-Fi
- Coffee
- Cookies/Donuts
- Free Local Shuttle Service
- Child friendly waiting area
- Complimentary Car Wash with Serivice
- Early drop-off & Early pick up
- HDTV's
- On-line service scheduling
Media
Service Info
Service Hours
Dealer Reviews
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Jan 31, 2026
A plus experience
Much appreciated
Dec 21, 2025
Great dealer to work with! No pressure unlike the family dealership in Cedar Rapids and Iowa City.
Dec 6, 2025
Helpful and honest
Dec 16, 2025
Response from current dealership:
Thank you for your Review!
They always are great at responding and sending email or call follow up, whichever i request and offer all information and ways to make contact. They aren't pushy yet do let you know they are available to answer questions or help .
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star Review and your business!!
They was great about getting in contact with me though my email. I have been sick so I haven't been able to get back with them about the Journey that I am still interested in
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star Review and your business!!
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star Review and your business!!
Was in touch about a vehicle said they wanted to deal but when I mentioned a figure never heard anymore.
Dec 4, 2025
Response from current dealership:
Appreciate the review!
Dec 4, 2025
Response from current dealership:
Appreciate the review!
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star Review and your business!!
I had received a message from Dan Deery within a few minutes after my interest and they are very accommodating. I end up buying a Subaru from Dan Deery at the Waterloo office and they are great to work with.
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star Review and your business!!
Even though I didnt buy a car from them they continued to contact me and see if i was still interested in a car . The sales person was very polite and offered to help with my car shoping experiance . Its hard to find good service sales pepole anymore and i would recomend this dealership to anyone
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star Review and your business!!
Dealer was good in communication. Let me know that the vehicle had been sold after we had set up an initial time to do a test drive. Still met with the dealer and test drove a couple other vehicles.
Dec 4, 2025
Response from current dealership:
Thank you for your 4-Star review and your business!!
Dec 4, 2025
Response from current dealership:
Thank you for your 5-Star review and your business!!
We have purchased both new and used cars from Dan Deery in the past 25 years and have always been
pleased with the purchasing and service experiences.
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
Jul 9, 2025
Smooth sale no pressure. Truck was A+
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
Jun 28, 2025
Overall good. Took little longer then it should have but that' seems to be the way big dealers operate
Jul 16, 2025
Response from current dealership:
Thank you for your 3-Star Review - hopefully we can do business in the future!
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
Jul 16, 2025
Response from current dealership:
Thank you for your 4-Star Review!
They responded promptly, and followed up even if I didn’t return their calls. When I told them the 5 sp manual trans would not work with lady friend they were willing to look for others!
Jul 16, 2025
Response from current dealership:
Thank you for the kind words and your review!
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
The Dan Deery team I worked with were very helpful! They had the van ready for me to look at and test drive. They were patient as I made the
decision on purchasing the van, which I did. I would recommend them.
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
They were helpful and most important communication was great! So many people and business's suck at that!!!
Jul 16, 2025
Response from current dealership:
Thank you for your business and most of all your 5-Star Review!
Sep 6, 2024
I live over 100 miles from their dealership . They provided with the numbers on a trade in before I would have made my trip.
Sep 7, 2024
Response from current dealership:
Thank you for the 5-Star Review!!
Sep 5, 2024
Very helpful and friendly
Sep 7, 2024
Response from current dealership:
Thank you for the 5-Star Review!!
The Deery staff was very good at communicating with a prospective
owner. They were very open about the car and readily followed up on
my questions.
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Jun 13, 2024
The dealer responded promptly !
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Apr 12, 2024
Saleswoman I first text with was very helpful. Had concerns about accident repairs, she sent me pics of chassis. I live 200+ miles away so I appreciated her time with my requests. Unfortunately I did not choose to pursue this car. Joe p
Aug 17, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Show older dealer reviews 629
We had the best EXPERIENCE with Dan Deery Toyota in Cedar Falls. We would recommend them
to anyone who asks. Tami in the business office was very helpful and took her time with us as
reluctant buyers and made us feel comfortable with purchasing a new vehicle.
Again, it was the best experience we could have.
THANK YOU Dan Deery!
Apr 3, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
I was very impressed by the organization and communication of this dealership. I asked many
questions and there were multiple contacts I spoke to or emailed/texted in the dealership. I was very
happy with the professionalism and even the bathrooms at the dealership were impressive! :-)
Apr 3, 2024
Response from current dealership:
Thank you for your 5-Star Review and your business!
Mar 21, 2024
Alway very helpful. Been doing business with them for years
Mar 30, 2024
Response from current dealership:
Thank you for your review!
Mar 20, 2024
Chef kisses. Awesome.
Mar 30, 2024
Response from current dealership:
Thank you for your review!
Mar 13, 2024
very easy to deal with.transaction went smooth. Treated me like a customer should be treated. Definitely would go back and buy another vehicle from them.
Mar 30, 2024
Response from current dealership:
Thank you for your review!
Mar 12, 2024
So far they have stayed in contact with me, not over pushy and very friendly and patient with me
Mar 30, 2024
Response from current dealership:
Thank you for your 4-Star Review!!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Jan 29, 2024
Because I live so far away, I asked so many questions, and even ask them to send me extra photos and video. They went above and beyond to try to help me be comfortable with buying this car, unfortunately, someone else bought it before I could! But I can’t speak highly enough about their service!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Jan 23, 2024
I purchased this 89 Eldorado. Dan derry made this process simple and fast. They took care of everything. I am extremely happy with my purchase.
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Dec 22, 2023
Salesperson was honest and quick to respond to inquiries. Due to her diligence, she saved my family and I several hours of driving to look at the vehicle. We ultimately didn’t purchase the vehicle, due to too much rust on the frame. It was her that crawled all over the ground, took pictures, and sent them to us for review. I appreciated her effort.
Mar 12, 2024
Response from current dealership:
Thank you for your 4-Star Review!
Mar 12, 2024
Response from current dealership:
Thank you for your 5-Star Review!
Dec 19, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Worst dealership ever. I posted issues with
buying a truck and they responded with lies
and misinformation.
One week after my purchase the brakes
needed replacing and running boards fixed.
Tires were misrepresented on bad they were.
After contacting Carlos at the dealership he
didnât respond back. BEWARE!
Dec 19, 2023
Response from current dealership:
Please contact management at 319-277-4500 with your concerns.
Nov 28, 2023
The dealership did everything they could have to help me find a car.
Dec 19, 2023
Response from current dealership:
Thank you for your 4-Star Review!!
Car was dirty outside and in which resulted in not catching damaged, dented body panels and grill, fender liner (listing and Carfax showed no damage) Tires were under inflated and dissimilar sizes which damages spider gears in the differential. Collision safety system inop because of inop camera. It's possible they didn't do safety inspection or it was all missed. I'm sure it wasn't careless or intentional. The 3 month 3000 mile offered is drivetrain only but that's covered by the manufacturer so it's redundant and doesn't cover any of the issues with the car. The person who helped me was courteous. The dealer lowered the price about ⅓ of what it will cost to fix the safety issues so total cost will be well over normal retail. Since I didn't know any of these issues until the sale was final I have no recourse. Based on this experience I wouldn't recommend buying a used non-Toyota from this dealer. If so you'd be wise to have a 3rd party inspect the car.
Oct 21, 2023
Response from current dealership:
Dean,
Thank you for taking the time to share your feedback regarding your recent experience at our dealership. We genuinely appreciate your input, as it allows us to continually improve our services and provide the best possible experience for our customers.
We're truly sorry to hear about the issues you encountered with your recent vehicle purchase. Your concerns about the car's condition, damage, tire issues, and the inoperative safety system are certainly matters that we take seriously. We understand your disappointment, and we'd like to address these concerns.
We strive to maintai
More ...
Thank you for taking the time to share your feedback regarding your recent experience at our dealership. We genuinely appreciate your input, as it allows us to continually improve our services and provide the best possible experience for our customers.
We're truly sorry to hear about the issues you encountered with your recent vehicle purchase. Your concerns about the car's condition, damage, tire issues, and the inoperative safety system are certainly matters that we take seriously. We understand your disappointment, and we'd like to address these concerns.
We strive to maintai
Spot on in contacting me! Even messaged me over the holiday! Provided information that I ask for promptly!
Oct 21, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 21, 2023
Quick and easy, two words not usually used to describe car buying experiences but it was.
Oct 21, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 6, 2023
Got back to me right away but found something else from Dan deery waterloo
Oct 21, 2023
Response from current dealership:
Thank you for your 4-Star Review!
Although not the vehicle we purchased they were very helpful and quickly answered all our questions.. I am very impressed by their service.
Aug 1, 2023
Response from current dealership:
Thank you for your kind review! We're delighted to hear that our team was able to assist you promptly and helpfully, even if the vehicle you purchased was not from us. Providing excellent service is at the heart of what we do, and we're thrilled that you were impressed with our efforts. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and wish you all the best with your chosen vehicle. Safe travels and take care!
Jul 24, 2023
Quick & easy buying process with friendly staff.
Aug 1, 2023
Response from current dealership:
Thank you for your fantastic review! We're thrilled to hear that your buying process was quick and easy, and that our staff was friendly and accommodating. Providing a seamless and enjoyable experience for our customers is our top priority. If you have any further feedback or need any assistance in the future, don't hesitate to reach out. We appreciate your business and hope you're enjoying your purchase! Drive safe and take care!
They were quick to get back to me to let me know that someone else had already purchased the explorer I appreciate the honesty
Aug 1, 2023
Response from current dealership:
Thank you for your review! We greatly value transparency and honesty in our interactions with customers. While we're sorry to hear that the explorer you were interested in had already been purchased, we're glad we could promptly inform you about the status. If there's anything else we can assist you with or if you have any other vehicle preferences, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to serve you in the future. Thank you for considering us!
Jul 5, 2023
Very pleasant. Dave Maxwell was are sales representative. Very knowledgeable on the RAV4 we bought. Took well care of us and checked with us up until the vehicle was ready for us to drive away.
Aug 1, 2023
Response from current dealership:
Thank you for your wonderful review! We're delighted to hear that you had a very pleasant experience with us, and we appreciate you choosing Dave Maxwell as your sales representative. It's great to know that Dave's knowledge of the RAV4 and attentive service made the buying process smooth and enjoyable for you.
We believe in taking excellent care of our customers, and we're glad to hear that Dave kept in touch with you throughout the process, ensuring everything was ready for you to drive away in your new vehicle.
If you have any further questions or need assistance in the future, please
More ...
We believe in taking excellent care of our customers, and we're glad to hear that Dave kept in touch with you throughout the process, ensuring everything was ready for you to drive away in your new vehicle.
If you have any further questions or need assistance in the future, please
Jul 1, 2023
They were prompt with their response to my enquiry and followed up timorously as well.
Jul 5, 2023
Response from current dealership:
Thank you for your 5-Star Review!! We appreciate your business!!
The dealer was alright. The staff was very pleasant. The salesman seemed unaware of some common issues with that model of CTS. I did not purchase the car because one of the codes my scanner picked up was timing related. Which happened to be one of the common problems with the car.
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
We brought 2019 Acura RDX in this dealer. This dealer is very efficient and helpful in whole process. I would recommend for buy a car from them
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 24, 2023
Painless purchase.
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 13, 2023
Response from current dealership:
Thank you for your 4-Star Review!!
I had a wonderful experience at Dan Deery Toyota! I ended up purchasing the GMC terrain! The whole experience was great!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 17, 2023
Some extras were added without even
discussing with me. I went to complete the
sale with a financial officer. I had to ask what
was included in the monthly payment. I was
advised of additional warranty and gap
coverage that were added without my
consent. Be wary. Ask Questions.
Jun 13, 2023
Response from current dealership:
Please respond to management with your concerns; thank you!
Good experience. Returned my call. We found a better deal when factoring in distance we'd have to travel to see the car.
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
They did not respond to my replies, and when they did, the car was still available and then they didn’t reply back until the owner contacted me to say it was sold the day before. Very bad customer service. I was ready to buy but couldn’t get any responses until it was too late.
Jun 13, 2023
Response from current dealership:
Please respond to management. Thank you!
Jun 13, 2023
Response from current dealership:
Thank you for your 4-Star Review!!
Helpful and fair. The van was a s advertised and they gave full disclosure as to what had been repaired.
Jun 13, 2023
Response from current dealership:
Thank you for your 4-Star Review!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Randy, Carl, and Tammy all worked hard to make our purchase as easy and positive as possible. We were out of town buyers that hit more than one snag on the day of our purchase, but the team went out of their way to help us which saved us a second day of driving.
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jan 5, 2023
Very friendly staff
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Fair, easy to work with, great communication and the car was as described. Eric was a great salesman who provided a wonderful buying experience. Would work with again if needed!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 24, 2022
Dealership was a pleasure to work with. I flew out with my Dad from Virginia to Iowa to pick up the car and the were happy to accommodate in every way they could. They were happy to send me the paperwork ahead of time so we could finalize the down payment and we could be on our way. Never once tried to blindside me with hidden fees! Great dealership!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 15, 2022
Yes the whole team was very helpful James, Whitney , and Tammy made it a wonderful experience!!
Jun 13, 2023
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 15, 2022
Contacted me in a timely manner and very courteous
Jun 13, 2023
Response from current dealership:
Thank you for your 4-Star Review!!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Great follow up from the sales team. Made it easy to get a deal done with an out of state customer.
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Oct 12, 2022
very courteous and helpful..all the employees were nice people to talk and deal with..a real pleasure to visit and look at vehicle..answered a questions honestly
Dec 6, 2022
Response from current dealership:
Thank you for your review!
So have been very helpful and
friendly have an appointment on
Saturday to meet with Shane M.
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Sep 14, 2022
AD BUSINESS AT THIS DEALERSHIP... the
thousands of dollars you reduced didn't save
anyone any money considering the hail damage
was over 9k! Shady dealership and would never
purchase or suggest to anyone else to purchase a
car here ever until they start being upfront with
their customers! The hail specialist we took our
car to said a regular person would have never
seen this damage on a sunny day! Blaming this
on the client is WRONG! Should have been fixed
or the price should have been reduced more for
the damage!! Could have been fixed pretty simply
but like the salesman said .... we've had the car
too long and need to get rid of it- Stop trying to
blame the customer for your LACK OF
INTEGRITY DEERY TOYOTA!!! Purchase the
vehicle back from us when we would have lost
our downpayment and thats not the point- the
POINT IS to not try and get away with SHADY
tactics and then try and put the issue back on the
client!
Dec 6, 2022
Response from current dealership:
Please bring up your concerns to management. Thank you!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Jul 16, 2022
Very helpful and professional....
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
Dec 6, 2022
Response from current dealership:
Thank you for your review!
May 29, 2022
They were friendly people and easy to talk to. I figured out that when we got home and had time to look at the jeep
that there was allot of stuff, they did not tell us about the unit. You would think if you had to look at a car in the rain,
they would at least pull it inside to look it over. I would be carful the next time buying from them and ask more
questions.
Dec 6, 2022
Response from current dealership:
Thank you for the review
May 13, 2022
They responded fairly quick but was clueless that the car was still showing in stock on the website when it had already been sold. Not kool..
Dec 6, 2022
Response from current dealership:
Thank you for the review!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Apr 20, 2022
They contact me as requested
Dec 6, 2022
Response from current dealership:
Thank you for your review!
They discounted the car due to hail damage then forced me into a $2000 service agreement because they were being charged 600 for me to go thru the indicated lender
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Great online experience, Cody was great to work with and was in and out within an hour after signing the paperwork. Also they didn't try to sell addons all day long. 10/10.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Apr 10, 2022
Didn’t disclose any underlying issues that where NO WAY they could have missed upon their inspection..:sales person was pretty pushy and took there sweet time when I told them I was in a hurry …won’t ever shop here again!
Dec 6, 2022
Response from current dealership:
Please reach out to management with your concern. Thank you.
Apr 7, 2022
Would not show us this car, also tried to get me to finance through
them after I explained I was already pre approved for a loan
somewhere else. Brought a car to test drive that was not clean and
smelled like someone chain smoked in it. Unprofessional salesman
talking about how he got an OWI. Will not ever recommend any DEEry
dealer to anyone.
Dec 6, 2022
Response from current dealership:
Please reach out to management with your concern. Thank you!
Mar 28, 2022
Very professional- i will o business with you because of relationship. This one slipped away. But we are staying in touch!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Mar 11, 2022
Very helpful with my situation. Vehicle sold before I was able to look at it but was willing to find something similar when I was ready.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Did not do business with them as I purchased a different vehicle. However they responded
several times to my emails. Seemed to be very professional.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
When I sent an inquiry on the truck, I had an immediate response. They sent me extra pictures of the truck. When I had questions on the emissions equipment, they connected me to service right away to help confirm it had the DPF, EGR, and other factory equipment still intact. They started it and let it warm up for a few minutes and then called me back again on FaceTime to do a walk around to point out the items that needed repair including the need for alignment, power running boards malfunction, sunroof issues, door dings, and even damage in the quarter panel that was not evident in the initial pictures. During the FaceTime call, Dan took the initiative to test drive it to show how it drove and tracked down the highway. Although, I decided not to buy the truck due to the issues, I’m truly grateful they saved me a ton of money buying a truck that would come with a hefty repair bill to bring it up to par. They were honest and extremely helpful. Definitely buy from this dealer.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Feb 17, 2022
Quick reply, very responsive and informational.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Jan 30, 2022
Great
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Had appointment, they were not ready, didn't even have vehicle ready, they drug there feet, charged a dock fee on top.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Jan 7, 2022
Got back to me early on Monday as I contacted them on a
weekend. Was very respectful and took what I had to say to heart!
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Dec 29, 2021
Fast and efficient but believe they were not honest. Yes I drove my vehicle over an hour home but noticed a few issues within 2 days. Too bad I wouldn't be comfortable buying from them again.
Dec 6, 2022
Response from current dealership:
Thank you for your business and review!!
Dec 22, 2021
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Dec 22, 2021
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Dec 22, 2021
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Dec 22, 2021
Response from current dealership:
Thank you for your 4-Star Review of Dan Deery Toyota!!
Dec 22, 2021
Response from current dealership:
Thank you for your 4-Star Review of Dan Deery Toyota!!
Dec 22, 2021
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Nov 12, 2021
Randy Friedley called me and we talked awhile about Saab history and cars, very knowledgeable and experienced in the Saab
product .
Dec 22, 2021
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Dec 22, 2021
Response from current dealership:
Thank you for your 4-Star Review of Dan Deery Toyota!!
Nov 4, 2021
Response from current dealership:
Thank you for your review!
DJ Deery and Carlos made my experience buying a car pain-free! They have a first-
class dealership, and they treat their customers with respect. I would recommend them
to anyone who is looking to buy new or used. I know I will be seeing them when I am
ready to buy again!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Oct 21, 2021
Very fast response
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Prices are crazy high, salesman wouldn’t respond to text for a day until I called and asked for someone different. They don’t work with you at all!
Nov 4, 2021
Response from current dealership:
Thank you for your review. We're sorry to hear about your experience. If you have any further questions or concerns, or would still like to look at inventory, please reach out to management at 319-277-4500.
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
DJ and Carlos where excellent to deal with and very fair, however the pickup itself was a little beat up and just not exactly what I was looking
for 2019 F150 limited 27K miles looked like had been driving 85K miles. They helped me look at other pickups that I thought I would have
liked and just had my gut fixed on the limited and found a 2020 f150 limited and I found one and purchased from another dealership!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your review!
they contacted me and were very nice but far too far away for me to buy from them. I'm in Socal
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
I have been to numerous sites and dealers trying to secure a pickup @10,000 or below an older couple to help them! Unfortunately alot are sold, misrepresented or junk! Unfortunately some dealers are that way including Dan Deery Toyota CedarFalls Iowa
Pay CASH NO FINANCIAL NEED HELPING LOOKING FOR ELDERLY COUPLE/HOPEFULLY THIS IS AN HONEPST FORTHRIGHT DEALER N0T LIKE Dan Deery in Cedar Falls Iowa whom we arranged upfront an agreed upon price on a ranger they had for 98 days! Called and texted b4 leaving Mn and 4 hours later arrive and it's Gone to someone else? Shoddy to say the least.COUNTLESS dealers/ vendors that don't care about the customers that actually support them when they ALWAYS PROFESS that they CARE! Try and take that in the positive light instead of some irate idiot spewing at you!
Sep 30, 2021
Response from current dealership:
SD,
Again, like we said in the dealership and over the phone. Our vehicles priced under $5000 are not subject to a $500 non-refundable deposit/hold on the vehicle. Most of our vehicles priced under $5000 may have cosmetic or mechanical issues; hence the reason we're offering them at a lower price. You called our sales department early in the morning to say you were on the way, but didn't show up till early afternoon. Our sales manager who sold the vehicle took the initiative to call you and leave you a voicemail letting you know the vehicle was sold. If you have any further questions o
More ...
Again, like we said in the dealership and over the phone. Our vehicles priced under $5000 are not subject to a $500 non-refundable deposit/hold on the vehicle. Most of our vehicles priced under $5000 may have cosmetic or mechanical issues; hence the reason we're offering them at a lower price. You called our sales department early in the morning to say you were on the way, but didn't show up till early afternoon. Our sales manager who sold the vehicle took the initiative to call you and leave you a voicemail letting you know the vehicle was sold. If you have any further questions o
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Sep 24, 2021
Dealership was very prompt in responding to my questions concerning maintenance done on the vehicle. Also, salesman informed me of some scratches on Pilot that were not evident from photos.
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your review!
I recommend this dealership! I was looking for a Corvette already from their site and they helped me with getting into it. The salesmen Nathan was great and has a wonderful personality. I'm not from Iowa and never heard of this place before our contact and they treated me like a next door neighbor.
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Jul 29, 2021
James/Jake were awesome about answering all questions and financing was painless. Thanks gents!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
They answered in a promptly manner and were willing to help me out and answered all my questions.
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Jul 1, 2021
Dan Deery got back to me right away. I ended up going over there later the same day and got my new car! I thought the whole process went
smoothly and I'm very happy with my car.
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Very responsive. Car sold before I could see it but they let me know quickly before I drove to see the car.
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Nov 4, 2021
Response from current dealership:
Thank you for your 5-Star Review and your business!!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
If you would like to share your vehicle with us on social media, make sure to tag Dan Deery Toyota and #DeeryDeal!
Jun 18, 2021
Response from current dealership:
Thank you for your 5-star review! We glad to hear you were pleased with our customer service!
Jun 5, 2021
Excellent customer service. I appreciated the good communication especially when I was located several hours away.
Jun 18, 2021
Response from current dealership:
Mark, thank you for your 5-star review! We are glad to hear you were please with our customer service!
Jun 1, 2021
Drove from Des Moines. They had me on the road in my new truck in a little over 2 hrs. Truck was as advertised. Service was fantastic. Wouldn’t hesitate to buy another vehicle . Thank you Cody Zey and team at Dan Derry
Jun 3, 2021
Response from current dealership:
Clay, thank you for your 5 star review and your business! Enjoy your new truck, we hope to see you in the future!
May 11, 2021
Response from current dealership:
Thank you for your five-star review!
The vehicle looks clean and has low mileage but the dealer doesn't want you to know that it was involved in a collision and only worth 18,000.
May 4, 2021
Response from current dealership:
Sherra, please call our management for further questions or concerns.
Apr 23, 2021
I had a great experience
Apr 23, 2021
Response from current dealership:
Thank you for your five-star review!
The car was not checked over very well cuz the radio didn't work in the interior was dirty and the engine bay was dirty
Apr 7, 2021
Response from current dealership:
Dave, thank you for your feedback. We take in an average 15-20 trade-in vehicles daily and sometimes small issues are missed. If you have more concerns you would like to discuss please reach out to our sales management team.
Can’t say enough good things- best selection in the area, salesman was never pushy, finance department worked with us and they all went above and beyond to make sure we left happy!
Mar 25, 2021
Response from current dealership:
Carly, thank you for your great feedback and your five-star review! Come see us again!
Mar 19, 2021
Quick response on information requested
Mar 23, 2021
Response from current dealership:
Thank you for your five-star review!
They were very communicative. I did not end up driving the 2 hours away to look at the car but they did fill me in on all of the particulars.
Mar 23, 2021
Response from current dealership:
Thank you for your five-star review!
Mar 19, 2021
Response from current dealership:
Thank you for your five-star review!
Mar 4, 2021
Sales called me and sent more jeep pictures. Very professional on the phone.
Mar 5, 2021
Response from current dealership:
Thank you for your five-star review!
Mar 3, 2021
Response from current dealership:
Thanks for your five-star review!
Feb 26, 2021
Response from current dealership:
Thank you for your five-star review!
Fantastic. They made a less than optimal situation very smooth. Thank you to everyone involved!!
Feb 24, 2021
Response from current dealership:
Thank you for your five-star review!
Very rude! Not interested in helping me find a
vehicle. I asked about a vehicle, they put me
on hold, came back and gave me a price 300
higher! I said blue book is lower than price.
They said that's what they need for this
vehicle. No negotiation at all.
Feb 17, 2021
Response from current dealership:
We price our vehicles to reflect market values, which can change daily. Book values often do not reflect the true market value of vehicles. It is up to the consumer to decide if a vehicle we have listed has enough value for them to purchase. We wish you the best in your car shopping efforts.
Feb 15, 2021
Response from current dealership:
Thank you for your five-star review!
Wonderful buying experience. Very knowledgeable in the vehicle. Would recommend to friends and family without a second thought.
Feb 10, 2021
Response from current dealership:
Brad, thank you for your great feedback. We appreciate your recommendation and your five-star review!
Feb 8, 2021
Response from current dealership:
Thank you for your five-star review!
Feb 1, 2021
Response from current dealership:
Thank you for your four-star review!
Responded to all of my questions in a timely manner. Dealership just to far away to visit even though they had vehicle I was looking for
Jan 22, 2021
Response from current dealership:
Thank you for your four-star review!
Jan 12, 2021
Excellent customer service. They contacted us and we’re ready for us to test drive the vehicle when we arrived. Never felt any pressure to purchase.
Jan 14, 2021
Response from current dealership:
Thank you for your five-star review!
Jan 11, 2021
Even though we didn’t agree on price, they were very respectful and helpful.
Jan 14, 2021
Response from current dealership:
Thank you for your four-star review!
Jan 7, 2021
Response from current dealership:
Thank you for your five-star review!
Jan 3, 2021
Good people. Upfront and helpful. Didn't purchase due to rusty frame, will give them another go if opportunity arrives
Jan 7, 2021
Response from current dealership:
Thank you for your five-star review!
Dec 29, 2020
The nitro I went to look at was sold. But the sales team found me another one at the same price. Gave me a good deal with my trade. Very polite and willing to help me find what I was looking for
Dec 30, 2020
Response from current dealership:
Larry, thank you for your feedback. We are happy to hear that our salesmen were able to find something that fit what you were looking for. We hope you are enjoying your 2008 Dodge Nitro, come see us again!
Dec 23, 2020
I was given what information that the sales associate had at hand which wasn't much but I appreciated the
honest approach you don't always find in a sales person at a dealership. I have continued to communicate
about any other low price options at their dealership that would fit my request of a manual transmission and
she was on top of that and very helpful
Dec 23, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 23, 2020
Great bought the car and my wife and I love it
Dec 23, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 22, 2020
Thry answered most of my questions fairly prmptly.
Dec 23, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 19, 2020
Very welcoming and kind work place
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 18, 2020
Drove 2hrs one direction to look at an Escalade ESV. The vehicle was nice however the touch screen didn't work. They offered to take $800 off the price instead of fixing it. When I asked about fixing it salesman told me they would have to ask more the the price they have it listed for. I had the funds available from the bank to write a check, However since they weren't willing to fix it I had no interest in buying it.
Dec 9, 2020
Unfortunately, the vehicle I was interested had sold before I could make an appointment to see it, but everyone I spoke to from the dealership was very helpful and very courteous. I highly recommend them!
Dec 22, 2020
Response from current dealership:
We are sorry to hear the vehicle you were interested in was sold. We appreciate your feedback and hope to do business with you in the future!
Nov 30, 2020
I bought this vehicle I would recommend Whitney grove and Brooklyn to anyone
Dec 22, 2020
Response from current dealership:
Thank you for your great feedback on Whitney and Brooklyn!
Dec 22, 2020
Response from current dealership:
Thank you for your feedback on DJ. We appreciate your business and hope to see you again!
Nov 28, 2020
I received a call, emails and the contacts were helpful--
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Nov 17, 2020
Positive and answered all of my questions and more.
Dec 22, 2020
Response from current dealership:
Thank you for your four-star review!
Nov 16, 2020
Andy and Cody were great to deal with.
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review and your feedback on Andy and Cody! We appreciate your business.
Nov 13, 2020
Excellent service!
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Nov 12, 2020
They acknowledge my email, but didn't answer my question so I moved on.
Nov 11, 2020
He called and was very nice. The milage of the car & distance from me was a gamebreaker.
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Nov 1, 2020
Very good
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Oct 28, 2020
Very up front about what is wrong with it.
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Dec 22, 2020
Response from current dealership:
Thank you for your four-star review!
Oct 24, 2020
Dan Derry staff were responsive to on-line inquiry and then were accommodating when we went to the dealership. We were able agree on the purchase of the vehicle. The purchase experience was very satisfactory with helpful staff throughout the process.
Dec 22, 2020
Response from current dealership:
Thank you for your great feedback on your car buying experience Jim! We hope you are enjoying your 2020 Camry!
Oct 18, 2020
Dealer experience was great!!! Couldn't ask for anything less. They were on top of paperwork and courteous to their customers.
Dec 22, 2020
Response from current dealership:
Thank you for your four-star review!
Oct 13, 2020
Excellent and fast response to inquiry.
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!
Nicole Yung was very helpful with the information i asked for... Ans any help in the future..
Dec 22, 2020
Response from current dealership:
Thank you for your great feedback on Nicole and your five-star review, we appreciate it!
Dec 22, 2020
Response from current dealership:
We are sorry to hear that the vehicle you were interested in was sold, it can take up to 48 hours for sold vehicles to be removed from the website.
Dec 22, 2020
Response from current dealership:
Thanks for your four-star review!
Dec 22, 2020
Response from current dealership:
Thanks for your five-star review!
Sep 28, 2020
A woman contacted me, she provided excellent service. I am still interested, but want to see if the price drops in the Spring. I didn’t see the vehicle in person, but the dealership seems reputable and honest. I would recommend this dealership to my family and friends.
Dec 22, 2020
Response from current dealership:
Thank you for your five-star review!!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 20, 2020
Best car dealer experience I've ever had! Made the deal on Thursday and picked it up Friday. Everyone
was friendly and professional. Unit was in better condition than I expected . Would do business with
them again.
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 19, 2020
Great dealer
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 18, 2020
The sales representative contacted me via email and text message right away. I change my mind on wanting this car.
Sep 24, 2020
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 17, 2020
Excellent experience, the whole process was quick and pricing was very fair. We would definitely buy here again.
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 24, 2020
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 15, 2020
After a few days disconnect, the general manager himself corresponded with me and provided all of the information I needed to make a decision on the truck.
Sep 24, 2020
Response from current dealership:
Thank you for your 4-Star Review!!
Donny was very helpful, a worked hard to find a car that met our lost of must-haves. The sales manager even followed up on Donnys day off! Great effort, but didn't have the exact options i was looking for.
Sep 24, 2020
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 9, 2020
The staff was very responsive to my inquiry and had answers for me almost immediately. Very helpful!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Very helpful! I previously purchased a vehicle from this dealership and have been extremely satisfied all around. They sent
a few follow up emails after the purchase to make sure everything was going good. I'd highly recommend.
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 24, 2020
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 3, 2020
Drove over an hour and the truck was in 3x worse shape than anticipated, had to wait over a half hour for someone to help me. The gentleman that helped me was very good though.
Sep 24, 2020
Response from current dealership:
Collin, We always encourage customers to come take a look at the vehicle in person. Our pictures are only a guide and you may determine the vehicle may or may not be in the condition you stated. Thank you for your review.
Aug 31, 2020
Salesman was very informative and knowledgeable about the vehicle.
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 23, 2020
Had trouble getting questions answered only to find out it was sold and is still posted
Sep 24, 2020
Response from current dealership:
David, sorry to hear about your experience. We will use this review as a training tool so it doesn't happen again. Thank you!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Offer came back with a 600.00 dealer hidden fee, also interest rates they gave were horrible, plus they did not pay any attention to what offer I had given them. It was like they did not want to sell the vehicle
Sep 24, 2020
Response from current dealership:
We only have one fee that we charge which is a $180 Doc fee. Not sure what the $60 hidden fee is. If you have any further questions regarding fees or financing, please reach out to our Business Manager Marshall at 319-277-4500.
It was a tough negotiation but in the end Dylan and the Dan Deery staff took care of my wife and I. The sales staff was very professional and easy to talk to. From the beginning we had a great interaction. Brooklyn responded to my email to inquire about the truck immediately. I told her that we were going to make the drive from Indianapolis to Cedar Falls 2 days later. The whole process was very easy. It was definitely worth the trip I love my truck. If Dan Derry has anything else that I like in the future I won’t hesitate to jump in on the highway again. Thank you all!
Sep 24, 2020
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 11, 2020
I emailed them about the Corvette. The person sent a reply that he would get back in touch shortly. I had to send them another email a day later. He replied to that email. I was informed the Corvette was sold several days before I sent the first email.
Aug 13, 2020
Response from current dealership:
Thank you for bringing this to our attention!
DJ, the G.M. went above and beyond to answer questions, share information and check the vehicle out, in many regards.
Aug 13, 2020
Response from current dealership:
Thank you for the 5-Star Review!!
Aug 13, 2020
Response from current dealership:
Thank you for the 5-Star Review!!
Aug 8, 2020
Prompt to reply and bought this car. Love it.
Aug 13, 2020
Response from current dealership:
Thank you for the 5-Star Review!!
Aug 7, 2020
Called and texted me within an hour notifying me the vehicle was sold.
Aug 13, 2020
Response from current dealership:
Thank you for the 5-Star Review!!
Aug 13, 2020
Response from current dealership:
Thank you for the 4-Star Review!!
Professional, prompt response to communication, flexible. Gold standard for sales staff!
Aug 13, 2020
Response from current dealership:
Thank you for the 5-Star Review!!
Aug 13, 2020
Response from current dealership:
Thank you for your review!
I wanted to trade in my vehicle. Gave them good, truthful info about it. Mine is a 2011 GMC Terrain SLT-2 in great condition, with 67,484 miles. I searched Cargurus for similar vehicle, with similar attributes. Based on search, mine should RETAIL for about $11,000 - $12,500. I realize they need to make some profit on their resale of mine.
I wanted to trade for a 2013 Subaru Outback Premium, with 114,205 miles. THEY priced their Subaru at $10,000.
They came back with a trade-in value for mine of $7,500 !!! They said they couldn't give me more for my trade than the sale price of their vehicle. I told them NOT EVEN CLOSE ! I'm sure they are making a profit on their $10,000 Subaru AND THEN they wanted to make about $4,500 more on resale of my trade-in. RIDICULUS !!!
Aug 13, 2020
Response from current dealership:
Thank you for bringing this to our attention!
Jul 12, 2020
Quick response when I contacted them. Very helpful sale team that fully met my needs. A great experience.
Aug 13, 2020
Response from current dealership:
Thank you for the 5-Star Review!!
Gal was very pleasant, and got back with me on more than one occasion.
Unfortunately, we did not find a truck with her.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Cody was very helpful. I harassed him for a week or more with many emails and phone call about an inexpensive older, high mileage used car that was hardly worth his while. Nevertheless, he was consistently patient. A real extra mile guy with a future.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jun 22, 2020
My experience with Dan Derry Toyota was nothing less than exceptional!! Friendly and knowledgeable staff!!!!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jun 7, 2020
Very helpful dear
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
May 30, 2020
I requested the Carfax for a vehicle I don't know how many times. How does a dealership not have carfax/
maintenance records on a vehicle. I understand the vehicle was not serviced where it is being sold but that isn't
an excuse for not giving me the carfax after asking multiple times. I was seriously considering buying and this
ruined my whole process. This is my personal experience might not be the same for everyone.
On a more positive note, response time was great and i'm sure the sales person is very good at there job
based solely on that.
Jul 13, 2020
Response from current dealership:
Thank you for your 2-Star Review!
The online sales person was quick to get back to me however the sales manager did not seem to be interested in dealing at all
Jul 13, 2020
Response from current dealership:
Thank you for your 3-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
May 25, 2020
My son and husband drove 2 1/2 hours one way to test drive a car which the were told to come and see. When the arrived it took the dealership and hour of looking to realize they had sold the car. So then they got back in the car and drove 2 1/2 hours home. Frustrating!!! Will not be visiting this dealership again. May want to call before visiting to make sure the car you’re looking at is held until you arrive.
Jun 17, 2020
Response from current dealership:
Dawn, thank you for your review. With over 30 salespeople on our staff, each of them have access to sell our inventory. An option we offer is to put a non-refundable deposit on our cars that hold the vehicle until you come and inspect or buy the car. We highly recommend calling ahead to confirm vehicle availability.
May 24, 2020
Excellent experience from quick response to my text inquiry through looking and test driving vehicles, ending with purchasing/financing my 2019 Jeep.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
May 13, 2020
Very helpful and knowledgeable
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
May 8, 2020
Excellent service. Fast. Easy. In and out. Cody Zey was easy to work with and wasn’t you’re typical pushing car salesman. Ask for him. You won’t be disappointed!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
May 7, 2020
Dealer responded but was not a positive experience. Received multiple communications from
several people but did not receive pricing breakdown as requested. Purchased elsewhere.
Jul 13, 2020
Response from current dealership:
Thank you for your 3-Star Review!
May 5, 2020
I would put 0 stars if I could. I made an appointment the same day I expressed interest and drove an hour and a half out to purchase this car. They called me when I was 4 minutes away and said the car had been sold. When I got to the dealership, I was ignored by almost every sales representative and all I got was stares from afar. Crushed that the car was sold, I left for the hour and a half drive back home. Not surprisingly, the car was still available the next day, but listed at a higher rate. My father has been in the car business since '86 so sure this is a sales tactic, but it could have been handled much better. Before I drove all the way out there would have been nice. I'm so glad I did not do business with this dealership and I was treated fairly somewhere else. I would not recommend this dealership to anyone.
Jun 17, 2020
Response from current dealership:
Amanda, thank you for the review. Our vehicles are first come first serve, especially with internet sales. We do offer our customers to hold the vehicle with a deposit until they can arrange to come in and look at the vehicle in-person. The car may have been wrote up with a pending deal and could have easily gone backwards. I will use this review as an example to my sales staff and I do apologize my staff was unable to assist you with your vehicle needs.
May 5, 2020
Kaleb & DJ at Dan Deery were wonderful! Very helpful and offered many options. I would highly
recommend them!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
May 5, 2020
Jenny, the sales representative, contacted me right away and has been very responsive.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
They were very helpful on contacting me right away when i had interest in the car. They were always contacting me back the day i contacted them back. They are trying to set up a time i can go up there to look at the car I want and are very helpful and ready to get me a good deal!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Apr 29, 2020
Prompt response time. Over the top customer service
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 4-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Terrific and responsive dealer, with a very well done Internet marketing department.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Apr 22, 2020
Very nice.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Wanted more info on car. 4.5 hours round trip to get to dealer. Got a little more info, but then car
was sold and it took them 2 days to let me know. I also received email from manager/owner and
never heard back. Not impressed.
Jun 17, 2020
Response from current dealership:
Thank you for your review! If you have any further questions, please reach out to management at 319.277.4500
Apr 4, 2020
I bought this truck over the phone because the price was right and the trade-in on my Toyota
Tundra was more than fair. They were kind and considerate and when I called the day before I
was supposed to arrive and asked them if they could deliver the vehicle that day at 3P, they
gladly did it to accomodate my travel schedule. This was a highly unusual transaction as it was
so far away from my home but I felt the deal offered was just too good to pass up. Thank you
Dan Deery Toyota!
Apr 14, 2020
Response from current dealership:
We are here to help, thanks for the review Thomas. #Letsgoplaces
I communicated with the dealer quite extensively, asking questions about the car. The dealership was 2.5 hours away so I wanted as much
information about the car as I could get. They answered my questions so I went down to look at the car. The second I saw the car I knew I
had been duped! The car was in terrible shape. The dual exhaust was totally gone, it was a smokers car, and the front end looked like the
car followed gravel trucks for five years. I took it for a test drive and things got worse. I brought it back and gave the keys to the salesperson.
The manager asked me what I thought and I told him it was not a good car. He asked me what I was looking for and I said a v6 coupe manual
transmission. He then tried to sell me a little Toyota truck that is a manual. Anyway, terrible experience from beginning to end.
Apr 1, 2020
Response from current dealership:
Thank you for your response. We have over 20 photos of most of our vehicles to try and give a good idea on physical condition of a vehicle. We also take video upon request and did answer any question you had had prior to your trip. We always recommend coming to see a vehicle in person to evaluate the condition for yourself. However, you inquired to us about the vehicle from wherever you live. Unfortunately we have no control over where our customers are travelling from.
DJ Deery
General Manager
DJ Deery
General Manager
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Mar 25, 2020
Went up and met with a sales person, ended up buying the Grand Caravan. Very happy with the purchase.
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Jul 13, 2020
Response from current dealership:
Thank you for your 5-Star Review!
Mar 11, 2020
They completely lied about the condition of the truck it was absolute garbage I wouldn't pay even half of what they wanted for it the first salesmen was a real jerk the second one was really nice I ended up buying a different truck witch was pretty nice but I already had to do alot of work to it they replaced the windshield wrong and it leaked pretty good so I had to replace that right away and had to put a carrier bearing on it and fix the brakes this dealer is a quantity not quality dealer the repairs I had to make were a safety issue. The first truck needs alot of work and is definitely not safe to drive anywhere we didn't even make it a block during the test drive. Very disappointed with this dealer!
Mar 17, 2020
Response from current dealership:
Dalton,
Can you please contact us about your purchase? We have searched our sales records in the last 3 months and have only one customer with the name Dalton who has purchased a vehicle, and it was not a pickup truck. We would like to hear more about your purchase if you have some time to contact us. We do sell all price ranged vehicles, including over 100 units in our wholesale lot. These wholesale vehicles are advertised as such, and priced accordingly. There are also multiple disclosures that go along with the paperwork stating that many of them can have mechanical and/or safety is
More ...
Can you please contact us about your purchase? We have searched our sales records in the last 3 months and have only one customer with the name Dalton who has purchased a vehicle, and it was not a pickup truck. We would like to hear more about your purchase if you have some time to contact us. We do sell all price ranged vehicles, including over 100 units in our wholesale lot. These wholesale vehicles are advertised as such, and priced accordingly. There are also multiple disclosures that go along with the paperwork stating that many of them can have mechanical and/or safety is
Mar 3, 2020
Nice
Mar 11, 2020
Response from current dealership:
Thank you!! #LetsGoPlaces #DeeryDeal
Mar 11, 2020
Response from current dealership:
Thank you for your kind words and your business!! #LetsGoPlaces #DeeryDeal
Dealership contacted me immediately after submitting the inquiry about the vehicle. However I purchased another vehicle from a different dealership so never followed through with the initial contact.
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Feb 5, 2020
The lady I spoke with on the phone was super friendly. However while we were trying to agree on the deal I was told the truck already sold. Couple of days later I get an email that the deal fell trough and the truck was available again. While trying to agree on the deal again, I was told that the truck sold again. Both times this truck got sold literally while I was on the phone trying to buy it. Later that night I get another phone call saying the person who bought it hasn’t put a deposit on it, so it’s basically still available. So after trying to purchase it we couldn’t agree over $250 on a $40k vehicle. Bummer!
Feb 22, 2020
Response from current dealership:
Please reach out to management at 319.277.4500
This dealer got back to me about the vehicle very quickly and if it's still not sold we will be looking at it
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Jan 26, 2020
Got in touch with me right away.
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
It was exactly the vehicle we were looking for at the price my husband and I had determined earlier we would pay. Our
salesman David was very polite and professional. We were in and out the door with our "new to us" Highlander in 2.5
hours.
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Jan 19, 2020
Excellent. Extremely knowledgeable about Saabs.
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Jan 19, 2020
The worst experience we have had at a dealer,
offered us 1200 for our 2004 ford sport trac in
which I just put NEW 1200 in tires n rims on, NEW
transmission, NEW brakes and shocks in the front.
They wanted almost 13k for the patriot n we ask for
average trade for ours which was 3400 but they
refused. DJ Deery emailed me n said our truck was
rusted out which it has alittle on the rockers n that's
it, the box is plastic so how does that rust ? So now
they lower the price 2500 in the past week. WTH?
WELL THEY COULD HAVE SOLD IT THAT NIGHT
AND GAINED A CUSTOMER. WE will NEVER step
foot in any of their car lots EVER. Treat us like
people not like dog waste.
Feb 22, 2020
Response from current dealership:
Please reach out to management at 319.277.4500.
Jan 16, 2020
Outstanding Dealership and the people there were very pleasant and willing to work with me. I would recommend Dan Deery Toyota to anyone as I’m a customer there for 30 years.
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Jan 15, 2020
Prompt response and answered all my questions. Very knowledgeable and helpful.
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Feb 22, 2020
Response from current dealership:
Thank you for your kind words & your business!! #LetsGoPlaces #DeeryDeal
Jan 10, 2020
not organized, could not find the Jeep or the keys. I waited forever. I just left because I got
tired of waiting, drove across the street to some of their used cars, the guy over there said
that jeep was already sold. What a waste, drove 2 hours.
Jan 14, 2020
Response from current dealership:
Thank you for your 1-Star Review!
Jan 6, 2020
Responded and sent all requested info with no pressure to buy.
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
Dec 30, 2019
I saw the Jeep I wanted and called and asked Michelle if she would hold it for me as I was 2 hours away. She
did, and when I got there we went for a little drive and I bought it. I was not at the dealership very long before I
was back on the road in the exact Jeep I wanted. Michelle is great to work with.
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
Dec 28, 2019
Very nice people to deal with. My wife loves the car. Nate and Marshall are top rated!
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 4-Star Review!!
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
Dec 20, 2019
Nate the salesperson was Amazingly helpful, professional, kind. I’d recommend this dealership & most importantly Nate to help you on your car buying journey!
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
They were helpful and they were working with me the whole time I was thinking about some of their vehicles.
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 4-Star Review!!
They give a really good attention and respond all my questions as well work with me all the way
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
Dec 12, 2019
I went in to check this vehicle plus test drive a 2019 Jeep because of the gift card offer they had with test drives. I mentioned it 4 times to 2 different salesmen & both of them ignored it all 4 times. I never did get the gift card. I will never go back to them if they aren't going to honor deals the have going.
Jan 14, 2020
Response from current dealership:
Please reach out to our Chrysler Location who was running the promotion and speak with management at 319-233-5000 and speak with Kory.
Dec 9, 2019
Clayton was excellent very helpful in making my Dad and I feel comfortable test driving veh. Was not pushy very courteous and professional. Thank you
Jan 14, 2020
Response from current dealership:
Thank you for the kind words and your 5-Star Review!!
Jan 14, 2020
Response from current dealership:
Thank you for your 4-Star Review!
Dec 8, 2019
Nice Service!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 7, 2019
Excellent service, really nice people.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
They were very helpful in this process and there prices were also favoring the customer.
We bought a vehicle from Tylor and he was great, he comes highly recommended.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Told me when price dropped. Someone communicated what great offer. It was still available. Showed more pictures and pertinent information on car. Asked if I had questions .wanted to set up time for test drive. Gave numbers for helpfulness and showed concern for offering any help or assistant with any vehicle. I haven't made up my mind on what vehicle I want yet. Thank you .
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Nov 5, 2019
Spoke to a sales person over the phone, let them know I was on my way to purchase the vehicle. My travel time is 2 hours, one way. I gave them the time of arrival. Upon getting there, right on time, I was informed that they sold the car. I reminded them that I had to drive 2 hours just to get there. Their only response was to try to up-sell a fresh trade for more money. The least they should have done is paid for a full tank of fuel, for that is what my go home with nothing trip cost me, not including time.
Dec 9, 2019
Response from current dealership:
Thank you for your 1-Star Review!!
Nov 3, 2019
Took a couple days to respond that car had already sold.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 1-Star Review!!
Nov 2, 2019
Awesome experience
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 29, 2019
Great
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 27, 2019
Car definitely needed work but I knew that buying it and they dropped the price accordingly to make it worth my time.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 24, 2019
Erica followed up with me from the dealership and she was super helpful. She even sent me a picture of the car I was interested in. I contacted the dealer because the mileage was not listed on the website but, once I learned about a ding on the fender, I decided that the 3 hour driving distance was too much for me to drive to check out the car. I appreciated Erica's honesty and that she invited me to contact the dealership if I found a car I was interested in, in the future. Very nice. Excellent customer service! Thanks, Erica!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 17, 2019
I requested an appointment for a test drive
they confirmed it and assigned me to a very knowledgeable Sales representative (Tylor
Welter)
He answer all our questions and gave us all the necessary information about the vehicle
and its features
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 27, 2019
I am rebuilding my credit after a divorce and advised the saesman. He says he went to hisfinance manager and they are sure I culd get financing. 3 hurs laster I hear you need a co-signer with good credit then nthig else. Three days lter I get an email from hi bos asking me what can h do to close the deal. I said I didnt kniw I thought I couldnt be financed. He checked into it and said they couldnt finance the vehicle i was looking at so I looked at vehicle half the price and then am tos sorry I cnt finance anything without a cosinger cause I dont have enough income.
Dec 9, 2019
Response from current dealership:
Thank you for your 3-Star Review!!
They was very helpful, and want your business. They
get to business without messing around.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 17, 2019
Excellent response from Cody. Bought the car.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 15, 2019
I found them very helpful and eager to answer any of my questions.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Jul 12, 2019
Emailed and helped understand the care buying
experiance for first time buyer
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
They called me back promptly,Gave me the information that I needed, and were courteous the whole time.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
They are very good at responding to emails. Received a phone call, I was unable to take the call at that time. However I did return call within 10min, have since called a few more times left messages and no return call from dealership. I'm very excited to speak with someone soon I hope.
Dec 9, 2019
Response from current dealership:
Thank you for your 3-Star Review!!
Jun 26, 2019
Very nice experience. No pressure to buy and salesman was very friendly.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
The dealership was misleading about the condition of the vehicle which smelled like mold, was filthy on the inside and had a transmission splipping. Although I warned that I’d be riding a motorcycle two plus hours away in hopes of making the purchase and bringing my bike back in the bed of the truck I was still encouraged to come and look at a truck that’s not even worth the test drive. Wasted my time, money and energy. All of which I will never get back. An experience like this discourages me from ever looking at vehicles more than 20 miles from home.
Dec 9, 2019
Response from current dealership:
Thank you for your 1-Star Review!!
The dealership was really nice, everybody was friendly and helpful, and the cars are priced at a fair price! And they're pet friendly
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
The dealer was very helpful in trying to locate vehicles that may be appropriate for my granddaughter.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 12, 2019
Very very good
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Salesmen struggled to follow through with having the car available. Salesman also not knowledgeable about the car.
Dec 9, 2019
Response from current dealership:
Thank you for your 2-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jun 5, 2019
The salesman was great - however, the vehicle had some major issues. Oil leaking, transmission fluid leaking, flat
tire, transmission slipping, and an odor in the vehicle.
Dec 9, 2019
Response from current dealership:
Thank you for your 2-Star Review!!
May 31, 2019
Great follow up
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
May 27, 2019
Overall pretty good just not much negotiating room on this vehicle. Everyone was very friendly though.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
May 25, 2019
Awesome customer service!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
May 24, 2019
Spoke to Adam Charley about a possible vehicle purchase. He was very prompt in his
replies and answered all my questions. Made decision to purchase a 2018 Chevy Impala.
Adam was very upfront and honest. Haven't taken delivery yet but feel like I was treated
fairly by Adam and look forward to completing our deal very soon. I have looked for
several weeks for just the right car and price. Thanks to Car Gurus and Dan Deery Motors
found the exact car I wanted and at a price MUCH less than dealers in Des moines where I
live. Car Gurus makes a huge difference in making process simple!!!!!!!!!!!! Completed purchase 5/25/19 was quick and painless, Cassidy in business office was wonderful to
deal with and way easy on the eyes. Their facility was modern and very clean. Dan Deery Motors is well worth the drive from des moines. Impressive Good People. Will
definitely buy there again. Just ask for Adam Charley when you call or email.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
May 18, 2019
good
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
May 8, 2019
Fast follow up-van was sold
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Apr 18, 2019
He was very kind and helpful.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Adam followed up with me immediately and got after all my questions. Turned out to not be the
car I am ultimately after but that is no fault of his.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Apr 12, 2019
Andy Page was the best car salesman I ever dealt with.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Apr 12, 2019
We drove the truck after setting up a test drive. They were very helpful and financing was fast.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
They replied to my email quick (extra star for that). They refused to tell me what repairs were made to a salvage car. Car was sold on ebay for 20k less then their asking price. Not very transparent.
Apr 16, 2019
Response from current dealership:
Thank you for your review. You inquired in on our 2016 BMW 650i claiming we bought it at an Ebay auction for $20,000 less than our asking price, when in fact this vehicle was a local trade-in. We are not sure where you are getting your information or which vehicle you are trying to track down on Ebay, but this BMW came in on trade on a new 2019 Tundra. As far as what repairs were done to the vehicle when it was salvaged, we have no way of knowing what was done. The previous owner (who traded it here) bought it as a prior salvage title vehicle. They have no information on prior repairs eit
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Very responseful to my questions about vehicles and setting an appointment. Ended up going with another dealer but only because of geography.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Mar 30, 2019
Ended up buying the 2017 Mazda CX-5 from Dan Deery Toyota. Told my salesman to make sure the vehicle was in near perfect condition for the price they were asking and the low mileage the vehicle had. The vehicle had about five dings and a deep scratch on the hood. The scratch was down to the sheet metal. I drove an hour each way to look at the vehicle. My salesman offered to fix the dings and personally deliver to my location once it was fixed. Overall, the salesman was a little pushy, but not real bad. The biggest disappointment was driving to purchase a vehicle that we couldn't drive back home with us because it needed repaired after being reassured the vehicle was near perfect.
Dec 9, 2019
Response from current dealership:
Thank you for your 3-Star Review!!
Mar 28, 2019
Very helpful. Completely satisfied, and will be doing my business with them very soon
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Mar 17, 2019
Helpful, knowledgeable and customer oriented.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
HONESTY ABOVE ALL ELSE! I've discovered that most low prices have very high dealer fees. Dan Deery Toyota has fair prices and low dealer fees.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Adam Charley, Cassidy Bangasser, and the team at Dan Deery Toyota provided an excellent car buying experience for
my wife and I this weekend.
We found the used 2017 Camry Hybrid that we wanted online and contacted the dealership through a CarGurus search.
I communicated with Adam by email first and then by phone and text to get all the details we needed. After getting the
information we decided to drive five hours to the dealership to test drive the car and make the purchase.
On the day of our purchase Adam had the car warmed up and ready for us to test drive when we arrived at the
dealership. All dealership staff were helpful and courteous. The dealership was clean and welcoming. We had a cup of
coffee after the test drive while the team collected our final information and prepared the paperwork. In the financing
section Cassidy took the time to explain everything we were signing and professionally offered warranty options. We
were done with the process in about two hours.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Mar 1, 2019
Prompt reply to my questions.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 28, 2019
Stiff on there numbers but very professional.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Quick response from dealer, associate very helpulful, only problem for me is that is far away from where I live. But I would recommend this dealer to anybody who is looking for a new or used vehicle.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 28, 2019
I contacted them online about an older car that offers them very little profit when its sold so I really did not expect any return contact. To my surprise I was contacted in a matter of minutes that first evening & then he followed up the next day also. Very impressive!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
I ended up buying a SUV from Dan Deery. It was a great experience. They are first class all the
way! I would recommend this dealership to anyone looking for a new or used Toyota.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 21, 2019
I actually bought a different Tacoma. A very pleasant experience.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 18, 2019
these guys seem awesome despite being 200 miles away from my house,
ended up buying a used one locally but am looking forward to making a deal
with them when the 2020's roll in!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 15, 2019
The purchase was easy and quick and the sales staff great to deal with. Only complaint is their push for extra warranties which was kind of annoying.
Dec 9, 2019
Response from current dealership:
Thank you for your 4-Star Review!!
Feb 14, 2019
Good response back.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Really good experience working with the Dan Deery sales team. Very respectful and made my time at the dealership enjoyable.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 6, 2019
Very helpful and quick response time!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Feb 5, 2019
Kept in contact with me. Tried to make a deal, but I’d already found another vehicle.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jan 22, 2019
I contacted them about another Yukon they have. They were honest and upfront. All communication was handled professionally.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jan 18, 2019
Contacted me quickly
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
I'm still early in the pre-owned buying process, but they have been EXTREMELY helpful
thus far.
Dec 9, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Jan 6, 2019
They don't negotiate. They weren't that friendly. The salesman sent me info on the vehicle then went on vacation. I was not impressed at all.
Jan 14, 2019
Response from current dealership:
Thank you for your review, we greatly appreciate it. We will bring this review up to our sales staff.
Purchased a vehicle, the dealer didn’t fill it up with gas like other dealers. Other that that, it was a painless experience
Jan 14, 2019
Response from current dealership:
Thank you for your review - New cars get a full tank of gas whereas used does not.
Dec 29, 2018
Bought the truck communication was great, Case was super to deal with, will go back.
Jan 14, 2019
Response from current dealership:
Thank you for your 5-Star Review!!
Having someone im sales reply back to my CarGurus email was probably the hardest part of the whole buying process with Dan Deery Toyota. I received a pre-written standard template email that thanks you for contacting them with a promise that someone will get back to you soon. I tried calling the sales agent listed on the email and I also chose another sales agent listed on their website and left voicemails and did not hear back from them. After 2 days, I called the front desk and asked for any available sales agent that could answer my questions regarding the 4Runner and that I was serious in potentially buying this vehicle. After being linked to Jeremy Noble the rest of the process was excellent and smooth, they worked with me on the price I wanted and answered all of my questions. The finance manager, Marshall, was also excellent and was actually able to beat my pre-approved USAA loan's APR through Toyota's Certified vehicle loans upon disclosing that we had excellent credit scores
Jan 14, 2019
Response from current dealership:
Thank you for the review!!
Dec 23, 2018
Very knowledgeable and attentive.
Dec 26, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!
Dec 26, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!
Dec 20, 2018
Pleasant exchange
Dec 26, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!
Dec 16, 2018
Juke wasn’t available, but I test drove two other cars at Dan Deery Truck and the salesmen were helpful and friendly. The cars didn’t work out for me, but I’d definitely go back if I were searching again someday.
Dec 26, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!
Dec 26, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!
Nov 27, 2018
Easy to work with and received a fair deal
Nov 28, 2018
Response from current dealership:
Thank you for the kind words!!
Nov 28, 2018
Response from current dealership:
Thank you for the kind words!!
They tried to be helpful up front, but failed to follow up or follow through. Not very good way to build relationship with customers.
Nov 28, 2018
Response from current dealership:
Thank you for the kind words!!
Nov 28, 2018
Response from current dealership:
Thank you for the kind words!!
Nov 17, 2018
Very responsive and helpful
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Nov 13, 2018
I got a response very quickly BUT I don't need more than 1 email per week.
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Nov 13, 2018
The BEST experience I have ever had with a car dealership. The sales transition was so smooth compared to the dealership we worked with in the past. Andrew are salesmen and Dan Deery ROCKED this deal for sure!!!!!!
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Nov 7, 2018
Salesman was wonderful. Trade in value finance guy was horrible. On multiple trade in units, was offered 20% of the lower end retail value. Down to the dollar off KBB. Left the dealership do disgusted that I will never return.
Nov 19, 2018
Response from current dealership:
We're sorry to hear about your experience! If you have any further questions or concerns, please reach out to cstessman@dandeery.com!
Steve Miller in sales and jack van De Broeke in financial department , gave me some very good services. I do recommend them to buy a car from them.
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
They tried to help me but were.unable to. Which was fine I could understand why. But when I did ask about what kind of substantial down payment they might need they NEVER responded.
Nov 19, 2018
Response from current dealership:
Thank you for the 3-Star Review!!
Oct 31, 2018
Ended up purchasing the vehicle and went relatively smooth. Kellie was great to work with! Would recommend if they have the vehicle you're looking for!
Nov 19, 2018
Response from current dealership:
Thank you for the 4-Star Review!!
Huge selection of vehicles and very easy to work with. Cody was excellent with communication and has everything ready when we arrived to test drive. He even came in on his night off to meet with us. Highly recommend, all around great experience.
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Oct 27, 2018
Still working with this dealership. The salesman so far has been exceptional!
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Nov 19, 2018
Response from current dealership:
Thank you for the 5-Star Review!!
Oct 10, 2018
good service, excellent dealer Dave Maxon. I
hope we do business again.
Thank you
Oct 18, 2018
Response from current dealership:
Thank you for your review!!
Oct 18, 2018
Response from current dealership:
Thank you for your review!!
I was contacted about this and several other Saabs. Good information and
followthrough.
Sep 25, 2018
Response from current dealership:
Thank you for your business and 5-Star Review!!
Dealer was very thorough and persistent. And noted they were willing to work with me. Truck was sold before I was able to come look at it.
Sep 25, 2018
Response from current dealership:
Thank you for your business and 5-Star Review!!
Honest response to questions about pictures that were not shown. Good detailed indormation.
Sep 25, 2018
Response from current dealership:
Thank you for your business and 4-Star Review!!
Aug 27, 2018
Everything was smooth and as advertised. Nice change from others i had been in contact with
Sep 25, 2018
Response from current dealership:
Thank you for your business and 5-Star Review!!
Aug 25, 2018
The person who contacted me answered all of my questions. He even looked things up when he didn’t know the answers. I am going to the dealership to see the car today.
Sep 25, 2018
Response from current dealership:
Thank you for your business and 5-Star Review!!
Aug 21, 2018
Dealer was very responsive.
Sep 25, 2018
Response from current dealership:
Thank you for your business and 4-Star Review!!
Aug 21, 2018
Easyto deal with people. No pressure sales people. Just a great experience. Allen was do helpful!
Sep 25, 2018
Response from current dealership:
Thank you for your business and 5-Star Review!!
Aug 17, 2018
Deery Toyota is a good dealership to work with.
Sep 25, 2018
Response from current dealership:
Thank you for your business and 4-Star Review!!
Sep 25, 2018
Response from current dealership:
Thank you for your business and 4-Star Review!!
Aug 13, 2018
Very helpful and professional.
Aug 15, 2018
Response from current dealership:
We appreciate your kind words and your 5-Star Review!!
I was told the car had a 130 point inspection and there was no from damage....The car literally pulled us off the road on the test drive the engine stalled twice (on an automatic) the engine made popping noises something was loose in the car axle was bent the interior had different pieces of different bmws all over the steering wheel was different than the dash the doors different than the ceiling it had dent everywhere a rust spot covered. I had called regarding all these thins seeing if it had any problems before I drove 2 hours to see it I was told it was in great condition
Aug 15, 2018
Response from current dealership:
Thank you for the review! We apologize for the experience you had. It's hard to determine what the vehicle is from your review, we only conduct a 27 point inspection. We ask you call our management department with any further questions!
Took a week to get back to me. Then they told me the car was sold. Maybe they didn't want to sell it to me? Car is still being advertised.
Aug 15, 2018
Response from current dealership:
Thank you for your review; sorry to hear about your experience! Sometimes we have vehicles that other customers put money down to hold whether the deal goes through or not. We apologize no one has gotten back to you! We would appreciate the opportunity!!
Aug 10, 2018
Did what they said they would. Helpfull to us even though we were only there for a very cheap car.
Aug 15, 2018
Response from current dealership:
We appreciate your kind words and your 4-Star Review!!
I worked with Kase and he was very responsive. I visited the dealership, again working with Kase. He was HONEST, knowledgeable about the vehicle and took time with me to answer all of my questions. This dealership is also willing to work with its client. Great experience would highly recommend Kase and this dealership
Aug 15, 2018
Response from current dealership:
Kase appreciates your kind words and your 5-Star Review!!
Aug 15, 2018
Response from current dealership:
We appreciate your kind words and your 4-Star Review!!
Aug 15, 2018
Response from current dealership:
We appreciate your kind words and your 5-Star Review!!
Jul 18, 2018
Dealer was very nice and quick to respond; however, we found a vehicle closer to home, so we did not get to meet them in person.
Aug 15, 2018
Response from current dealership:
We appreciate your kind words and your 5-Star Review!!
Quick response, ended up buying a car from them, just not the one I originally
contacted them for.
Aug 15, 2018
Response from current dealership:
We appreciate your kind words and your 5-Star Review!!
Jul 16, 2018
Drove from cedar rapids with check in hand...
We get there and they want top top dollar for a tacoma with a rusted and cracked frame!! I will not ever be buying a vehicle from them!
Aug 15, 2018
Response from current dealership:
We're sorry to hear about your experience. Thank you for your review!
Jul 1, 2018
They was alright The salesman was pretty good when I told him what was wrong with the truck he just push it off.But I am happy with my truck.
Jul 2, 2018
Response from current dealership:
Thank you for your 4-Star Review!! Have a Happy 4th of July!!
Bill followed up with me as he said he would and when he wasn’t working he made sure I knew who would be helping me in his absence.Great customer service skills!
Jul 2, 2018
Response from current dealership:
Thank you for your 5-Star Review!! Have a Happy 4th of July!!
They're quick to respond I will give them that. However, my mechanic is
about 70 miles away, under no circumstance was I allowed to bring a car
that we were ready to buy if the inspection checked out went well. Poor
salesmanship, but nice people if you live in the area and know the
mechanics.
Jul 2, 2018
Response from current dealership:
Thank you for your 4-Star Review!! Have a Happy 4th of July!!
My overall experience with Derry Toyota was very good. I am going to Cedar
Falls in a couple of days to purchase this vehicle.
Jul 2, 2018
Response from current dealership:
Thank you for your 5-Star Review!! Have a Happy 4th of July!!
Jun 15, 2018
Quick and professional response!
Jul 2, 2018
Response from current dealership:
Thank you for your 5-Star Review!! Have a Happy 4th of July!!
Jun 10, 2018
Too many emails asking how they could help with very little practical reply or actual help. Purchased a better vehicle, less miles and newer from another dealer.
Jun 13, 2018
Response from current dealership:
Thank you for your review!!
Jun 9, 2018
Good experience. Salesperson was knowledgeable, friendly, and helpful. I would go back again.
Jun 13, 2018
Response from current dealership:
Thank you for your review!
Jun 5, 2018
He was fantastic. He even e-mailed me other options that were high on the milage side but priced just right for me. I would go to him every time
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Very good experience overall. They gave me a good deal. The 4Runner has a
distinct smell. Car salesman refuted it is cigarette smell and while I am yet to
determine what it is, it is going to cost to get rid of the smell.
I had to pay for alignment already. I wonder what Certified Toyota means if
the two issues above existed prior to the sale.
I will go back to them any day just may need to be more alert before buying?
Jun 13, 2018
Response from current dealership:
Thank you for your review. Toyota Certified vehicles go through a 160 Point inspection which includes a road test. Certified vehicles do not cover odors.
Jun 2, 2018
It went great! Cody Zey did a great job!
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Jun 2, 2018
Still haven’t looked at the car yet but this dealership is one that loves to please customers they helped find as much info as they could on the vehicle very good team
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Contacted them about a Dodge Ram and Marty Ellsworth got back to me
very quickly and got to talking with him and liked everything on the truck and
he got us approved and we bought the truck. It was a very easy and smooth
transaction that happened in a matter of days and would of probably even
been quicker but it was Memorial Day weekend. He came in on his day off
and we got the deal done. Great price on a great truck. Would buy from them
again in a heartbeat. Dan Deery is a great dealership
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
May 31, 2018
Just fine
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
May 26, 2018
Dealer contacted me quickly and efficiently however we didn’t drive out
there as it was further to go and the local dealers had what we needed.
Very friendly email exchanges though.
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
They responded to my email quickly stating that they haven't received the car yet and could not give me details. But they haven't followed since they received the car.
Jun 13, 2018
Response from current dealership:
Dealer trades or order from the manufacturer does take time. Shipping and other factors get in the way of a more direct delivery date. Thank you for your review!!
The car salesman was terrific. I would have given the dealership a 5 star, but
the finance guy pressured us pretty heavily about buying the extra insurance.
It's really none of his business why we don't want to buy their separate
coverage. And certainly didn't want to take "no" for an answer.
Jun 13, 2018
Response from current dealership:
Thank you for the review!!
Jun 13, 2018
Response from current dealership:
Thank you for the review!!
May 7, 2018
They have very professional and courteous staff. They also offer a relative
competitive price...
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Apr 29, 2018
Great
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Apr 27, 2018
Fast
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
These guys were great. I wanted to buy a Corvette they had for sale. Truly a nice car for a great price. I worked with Cody over a few days and he was an exceptional salesman. I did not buy the car, not because of anything that they did, but because I am a big man and I couldn’t fit in the car comfortably. Cody was supportive, understanding, and a great customer service representative of the dealership. I would definitely purchase from them again if they get a car that I want. You should too.
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Jun 13, 2018
Response from current dealership:
Thank you for the kind words and your 5-Star Review! Have a great summer!!
Apr 8, 2018
We were able to agree on a price & trade in value of our car. We told them
upfront we had been pre-approved by our bank. When we followed through
on our pre-approval instead of letting them setup the loan & notified them by
phone we were met with resistance & frustration. However by the time we
arrived to pick up the car, they were very professional & pleasant. One of the
salesman spent time explaining the electronic features of the car which was
very helpful.
Jun 13, 2018
Response from current dealership:
Thank you for your review!!
Pressure salesman just to get you in. All people you talk to say something different. Was speaking with the general manager and he said the price was dirm and they wouldn't negotiate and then it was lowered on CarGurus by $500 the next day.
Jun 13, 2018
Response from current dealership:
Thank you for your review!
Apr 5, 2018
Marty was very helpful, not at all pushy and it was all done in just a couple of
hours. Marty found the car I was looking for
Jun 13, 2018
Response from current dealership:
Thank you for your review!
Apr 1, 2018
Excellent!
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Very good, have to call the dealer to find out about a rubber molding that came off from the roof and lost it on the highway weird on an almost new car...but the experience was ok.
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Mar 26, 2018
Motivated buyer....basically unwilling to adjust the price at all. Even when I was two hours away and had a similar car with 28k less miles on it for $1k more. Needless to say, I bought the similar car.
Apr 4, 2018
Response from current dealership:
Thank you for the review.
This dealership was excellent in contacting & doing all possible to find one the car they wanted.
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Mar 18, 2018
Very friendly and helpful, very pleased
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Mar 15, 2018
good experience every personable and not pushy
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Mar 10, 2018
Awesome experience! Heather the salesperson was very helpful. We drove down to see the pickup and bought it after the test drive. I highly recommend Dan Deery Toyota, they put us first and were really nice, I would definably go there again if I need another vehicle.
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Mar 9, 2018
Bought a different Toyota with everything we wanted at a fair price. Good experience all the way through, also speedy responses.
Apr 4, 2018
Response from current dealership:
Thank you for your review and your business!!
Mar 6, 2018
Sales person David was very helpful. Sales manager was not. Had to return
vehicle due to repairs that were needed. Sales managers solution was for
me to by warranty. Hello how about an inspection 6 problems 2 major.
What a disappointment from what I've heard from previous customers.
Apr 4, 2018
Response from current dealership:
Thank you for your review.
Reply was quick, willingness to negotiate a deal wasn't even a thought on their end. After I questioned the price I never heard from them again.
Mar 5, 2018
Response from current dealership:
Sorry to hear of your experience!! Please let us know how we can help in the future!!
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
Feb 17, 2018
Cody answered all my questions regarding the Rx350.
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
I made an offer on a van that was listed and was told that the price wasn't negotiable. After receiving an email from the general manager about how they actually are flexible on price, I pointed out that the odometer reading was incorrect on their listing. They quickly raised the price $500 and said they could give me a deal $50 less than their previous listing. Also, they never responded about a Carfax report. I wouldn't recommend this dealership.
Mar 5, 2018
Response from current dealership:
Sorry for the confusion on the listing. Thank you for letting us know. With having such a vast pre-owned inventory it does happen from time to time. Please let us know if we can help with your vehicle needs in the future!
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
They responded immediately even though they were closed at the time. Heather has been very helpful thus far.
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
Feb 14, 2018
They responded very quickly and were accomodating on appointment to view car before or after normal hours being a couple hour drive from dealership, this was ideal!
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
Feb 14, 2018
The phone rep was helpful and answered my questions and I ever got a follow up email from the gereral manager making sure I got what I needed. I ended up buying a car 150 miles closer to home but Derry Toyota did a great job following up.
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
Feb 12, 2018
No high pressure sales but a fair barter. Got it down $2,400 from asking
price with $1,200 trade. Very happy, picking it up today!
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
So far so good. They have contacted us several times to come out to see
the Car. Winter storms prevented us from completing the deal.
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
Mar 5, 2018
Response from current dealership:
Thank you for your 5-Star Review and your business!! Your kind words are greatly appreciated!!
Feb 5, 2018
Response from current dealership:
Thank you for the 5-Star Review!! Cody appreciates your business!!
Jan 10, 2018
They didn't seem to know to much about the
vehicle. And didn't help out very much. The
environment there seemed very different from
other dealer ships it didn't seemed very
inviting. They won't work with you on anything.
They sent me across the street to the ford
dealership to get the code for the key less
interary. My loan officer got bad feeling about
them to when she talked to them.
Feb 5, 2018
Response from current dealership:
Thanks for the review!! It will help us improve!!
Feb 5, 2018
Response from current dealership:
Thanks for the review!! It will help us improve!!
Dec 28, 2017
Very helpful and very kind
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Dec 11, 2017
Got back to right away really nice & extremely knowledgeable adout Saabs
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Jan 2, 2018
Response from current dealership:
Thank you for the 5-Star Review and Happy New Year!!
Dec 1, 2017
Everything went fine. Staff were friendly and happy to help. Wish they would have put some gas in the car after we bought it.
Dec 5, 2017
Response from current dealership:
Thank you for your 4-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 28, 2017
My interaction with the he dealership was thru emails. However I am please with there responses to my inquiry as they prompt and informative.
Good Job Dan Deery Toyota
Dec 5, 2017
Response from current dealership:
Thank you for your 4-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 24, 2017
U guys are a good spot to come to
Dec 5, 2017
Response from current dealership:
Thank you for your 5-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 16, 2017
the reply was prompt also added more info
Dec 5, 2017
Response from current dealership:
Thank you for your 5-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 13, 2017
We purchasedan from them and are very dissatisfied with their service after the purchase. Purchased the vehicle on October 30th and they have yet to get us a title for the car. Wuld not recommend this dealership
Dec 5, 2017
Response from current dealership:
Thank you for your 1-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 12, 2017
Very good experience throughout. Our salesman Cody Zay was very helpful and professional.
Dec 5, 2017
Response from current dealership:
Thank you for your 5-Star Review!! We hope to see you soon & Happy Holidays!!
Got back to me quickly. Not super honest about the bottom line. Dropped the price on the website to below our accepted offer without saying anything to me. Thank goodness I was monitoring on cargurus. I walked away from that deal.
Dec 5, 2017
Response from current dealership:
Thank you for your 3-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 8, 2017
He did contact me but wasn't interested since it was a salvage title and 4wd
didn't work.
Dec 5, 2017
Response from current dealership:
Thank you for your 3-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 6, 2017
Prompt and helpful.
Dec 5, 2017
Response from current dealership:
Thank you for your 5-Star Review!! We hope to see you soon & Happy Holidays!!
Dec 5, 2017
Response from current dealership:
Thank you for your 4-Star Review!! We hope to see you soon & Happy Holidays!!
Nov 3, 2017
Promt reply, in the end they didn't have what i needed.
Dec 5, 2017
Response from current dealership:
Thank you for your 5-Star Review!! We hope to see you soon & Happy Holidays!!
Oct 31, 2017
Great job & assume replies back Iam looking forward in doing business soon again thanks
Dec 5, 2017
Response from current dealership:
Thank you for your 5-Star Review!! We hope to see you soon & Happy Holidays!!
Oct 24, 2017
Very helpful.
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 23, 2017
Prompt response. The car was sold but they offered other cars. I was satisfied.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 2, 2017
Quickly responded but sold the vehicle the day before our appointment while I already get approved by my bank.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 24, 2017
I live more than two hours away and communicated by email before traveling to the dealership. Sales person, Tammy, responded timely and was courteous, friendly, and professional. She had the car cleaned and parked at the front door when I arrived. The sales manager, Ryan, followed up after the sale and ensured that I was satisfied and happy with my purchase. They treated me very well and I would recommend doing business with Dan Derry Motors.
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 21, 2017
The car is nice but too many miles for the price. Not a good value to me.
Oct 27, 2017
Response from current dealership:
Thank you for your 3-Star Review!!
We had a good conversation but we ran into some trouble and may have to
wait awhile to purchase. We will be wanting a small SUV compact with AWD.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 12, 2017
Very helpful
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Sep 11, 2017
Never directly contacted me back from the site's email until I called them. Wouldn't take but $300 off the vehicle and that was after I spoke with someone who wasn't going to at all. Unfortunately not a good experience...
Oct 27, 2017
Response from current dealership:
Thank you for your 2-Star Review!!
Sep 9, 2017
We did not purchase from them but the truck I was interested in sold before I could get there to look at it. They let me know right away before I made the 1hr trip to look and also were very professional!
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Contacted them and they had the van waiting for us . I cant believe they were selling a van in that condition . The door handle came off and they just pushed it back on . Not the salesmens fault , they just take orders.Test drove another, it was nice but we prayed and slept on it. Decided on another place. Salesman wasnt pushy, but nice.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Sep 4, 2017
asked about condition of car he was very upfront that it did need some work. I
felt he was very honest. Most dealers I have dealt with only trying to unload
the car.
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 25, 2017
Several people followed up very quickly from Dan Deery Motors. I did go to
Cedar Falls and met with Tammy Meier on Monday, August 21. After test
driving their 2017 Sienna I purchased. Tammy is a very professional and
friendly salesperson. My purchase experience was excellent.
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 17, 2017
They kept in contact with me. Any questions I
had they answered. I didn't get the viehical is
was sold before I got the money.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Aug 14, 2017
These guys were great!
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 30, 2017
The salesman did reply to my inquiry.
He was honest in describing the condition of the vehicle, which he described as, "rough". The one star is about the bait-and-switch policy of the dealership. The photo shown is NOT the real vehicle. The photo is much nicer. I won't be spending any more time with this dealership.
Oct 27, 2017
Response from current dealership:
Thank you for your 1-Star Review!! Please let us know if we can help further!!
Jul 30, 2017
Great communication and easy to work with.
Oct 27, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Immedi response from Randy who is a a Saab guy. Follow up has yet to
occur with specifics. Would be better if asking prices were listed rather tha
to say contact.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
I was contacted, and we did not come to agreement on a price, purely a business decision. The dealer was professional, friendly and courteous.
Oct 27, 2017
Response from current dealership:
Thank you for your 3-Star Review!!
Jul 3, 2017
I inquired about a vehicle though Car Gurus. A salesperson sent me an email asking if I had any questions. I replied with a few questions. That was at 9:00am. At 2:00pm I sent another email to the salesperson and still did not receive any response. I called the dealership a day they told me that another salesperson would reach out to me. About an hour or so I get an email from another salesperson asking if I had any questions. I replied with my questions. No answer. They next day the salesperson emailed back only answering one of my three questions. Frustrated I still attempted to negotiate a price and I made an offer. I did not receive any response to my offer until the next day. The salesperson said they could not accept my offer and that was it. He did not even counter my offer. When I asked if he had a counter offer he just replied "We feel we are good on price." That was it. Needless to say I purchased a vehicle at another dealership that was fantastic. They still have their vehicle for sale. I would not recommend this dealership.
Oct 27, 2017
Response from current dealership:
Thank you for your 1-Star Review!! Please let us know if we can help any further!!
They took along time responding to the questions thru email. The live chat they offered was great. By the time they responded in email the car was sold.
Oct 27, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Jun 15, 2017
They called me, set up an appointment to see the car, I missed the appointment because I had an out of town emergency, I will contact them when I return
Jul 5, 2017
Response from current dealership:
Thank you for your review.
May 31, 2017
My experience was perfect. Great price, great service, i couldn't have asked for a better experience. Steve and shane thank you!
Jul 5, 2017
Response from current dealership:
Thank you for the 5-Star Review!!
May 9, 2017
good real fast
Jun 1, 2017
Response from current dealership:
Terry, Thank You for your 5-Star Review!!
Apr 28, 2017
Called them in the morning & made sure the vehicle was still available and made an appointment later that week to look at this vehicle because I live 2 hours away. Get a call 3 hours later saying it had been sold. I was not very happy
Jun 1, 2017
Response from current dealership:
Matt, Thank you for your 1-Star Review. Your review helps us understand what we can improve on. We do offer a non-refundable hold on vehicles of $500. If this wasn't done, it leaves the vehicle open for sale. If you have any further questions, please contact our General Manager, Barney Niner, at 319-277-4500.
Apr 8, 2017
Great people very knowledge staff. They are above board and Randy was amazing
Jun 1, 2017
Response from current dealership:
Ed, Thank You for your 5-Star Review!!
Mar 24, 2017
Troy at the dealership has been
absolutely wonderful to work with - very
patient and knowledgeable!
Apr 4, 2017
Response from current dealership:
Dan Deery thanks you for your business and your 5-Star Review!! Have a Happy Easter!!
Apr 4, 2017
Response from current dealership:
Dan Deery thanks you for your business and your 4-Star Review!! Have a Happy Easter!! Please let us know how we can help further!
Feb 28, 2017
They are very honest about the cars they sell.
Apr 4, 2017
Response from current dealership:
Dan Deery thanks you for your business and your 5-Star Review!! Have a Happy Easter!!
Feb 24, 2017
good
Apr 4, 2017
Response from current dealership:
Dan Deery thanks you for your business and your 5-Star Review!! Have a Happy Easter!!
Feb 24, 2017
Great experience
Apr 4, 2017
Response from current dealership:
Dan Deery thanks you for your business and your 5-Star Review!! Have a Happy Easter!!
Mar 1, 2017
Response from current dealership:
Thank you for your 4-Star Review!!
Feb 17, 2017
vehicle overpriced for its condition. pushy salesman
Mar 1, 2017
Response from current dealership:
Dan Deery Toyota thanks you for your 4-Star Review!!
Feb 16, 2017
Dealer responded quickly and answered my question. Followed up to see if
answer was sufficient and if I had further interest. I explained I had a full size,
extended cab pickup with a long box, was looking for something smaller and
was trying to decide between a shorter, full size pickup or a mid-size like the
Tacoma and said I would let them know. They accepted my response and did
not try to pressure me.
Mar 1, 2017
Response from current dealership:
Dan Deery Toyota thanks you for your business and your 4-Star Review!! We hope to see you soon!!
Feb 14, 2017
good but had already purchased a car
Mar 1, 2017
Response from current dealership:
Dan Deery Toyota thanks you for your business and your 5-Star Review!! We hope to see you soon!!
Feb 14, 2017
All questions were answered promptly.
Mar 1, 2017
Response from current dealership:
Dan Deery Toyota thanks you for your business and your 5-Star Review!! We hope to see you soon!!
Feb 9, 2017
Called me and discussed, but I'd already found another vehicle for temporary
use. Still thinking about driving the car when I get a chance.
Mar 1, 2017
Response from current dealership:
Thank you for your business and your 4-Star Review!! We hope to see you soon!!
Feb 9, 2017
Very nice conversations with Sales Rep. Monte. Really enjoyed talking with him. He is much like an old friend, even though I have never met him in person.
Mar 1, 2017
Response from current dealership:
Monte Johnson thanks you for your business and your 4-Star Review!! We hope to see you soon!!
Feb 4, 2017
Worst experience of my life dealer sold the car right from under me after they already had my check.
Feb 7, 2017
Response from current dealership:
Thank you for your 1-Star Review of your experience with our dealership. To better understand what happened, would you be able to provide us with more information by calling our General Manager, Barney Niner at 319-277-4500. We would like to assist you with your vehicle needs.
Jan 24, 2017
Dealer contacted me immediately and was ready to work with me.
Feb 1, 2017
Response from current dealership:
Thank you for your business and your 5-Star Review!!
Jan 17, 2017
Salesman called and provided additional information on car. Very good information from salesman.
Feb 1, 2017
Response from current dealership:
Thank you for your business and your 5-Star Review!!
Jan 10, 2017
Responded promptly, we could not come to agreement on the price, but correspondence was professional and courteous.
Feb 1, 2017
Response from current dealership:
Thank you for your business and your 5-Star Review!!
Jan 5, 2017
Negotiations were to the point, fair and we closed the deal in 48
hrs.
Feb 1, 2017
Response from current dealership:
Thank you for your business and your 5-Star Review!!
Dec 28, 2016
The business owner himself contacted me. He answered all my questions and he is looking for a car for me.
Jan 6, 2017
Response from current dealership:
Dan Deery appreciates your 5-Star Review!! We hope to see you soon!!
Dec 27, 2016
Salesman couldn't find car even when he knew I was on my way so I had to stand and wait for him for half an hour.
Jan 6, 2017
Response from current dealership:
Thank you for your 3-Star Review. Your review helps us understand what we can do better to provide the best customer experience for everyone.
Dec 22, 2016
Jordan has been fantastic to work with. Always follows up, checks in, has info requested, very helpful, all around great service!
Jan 6, 2017
Response from current dealership:
Jordan thanks you for your 5-Star Review!!
This place has got it figured out. Very courteous and friendly staff. Fair price up front and no
pressure sales. I will be visiting again.
Jan 6, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 16, 2016
Very nice deals. Although we did not buy there.
Jan 6, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Dec 6, 2016
They got back with me the same day.They are great for letting me know when the price dropped on unit. Still not down to a fair price per nada or Kelly. Getting there though. Looking for a great deal. Thanks
Dec 8, 2016
Response from current dealership:
Thank you for your business and your 5-Star Review. Happy Holidays!!
Dec 5, 2016
Great experience! Would have never visited this dealer without CarGurus. Dealer contacted me the same day. Helpful and friendly staff.
Highly recommend Dan Deery Toyota.
Dec 8, 2016
Response from current dealership:
Thank you for your business and your 5-Star Review. Happy Holidays!!
Nov 29, 2016
I did not buy a car, but the dealer was very helpful and pleasant to deal with.
Jan 6, 2017
Response from current dealership:
Thank you for your 5-Star Review!!
Nov 20, 2016
There are two "Jeremy" at your
location. One never got back to me.
The 2nd Jeremy was great!
Dec 8, 2016
Response from current dealership:
Jeremy thanks you for your business and your 4-Star Review. Happy Holidays!!
Oct 9, 2016
Prompt response. No pressure sales group.
Nov 1, 2016
Response from current dealership:
Thank you for your 5-Star Review of our Sales Department!! We hope to see you soon!!
Oct 1, 2016
I was told it was nice clean little truck on local trade excellent shape. With
that in mind I drove 2 hrs to check it out. It was local but far far from
clean or excellent shape. I still have voice mail communication from the
sales man I wish I could attach. Walking up to the truck I first noticed
electrical tape holding the drivers mirror in place. Inside the truck was far
from clean, full of stains and just dirty upholstery. As I walked around the
truck the gas cap door had black electrical tape holding it closed. When I
pulled it away the entire door fell off. The doors sag on the drivers side
terrible. Now, had they said it was rough and needed some TLC, they
would have been on target but instead threw great local trade and clean
running truck. So instead they had this great little Sport Trac that just
came in that morning. Lot of road miles but great little truck the
salesmans says. I take it for a spin and ultimately purchase the truck in
less than 300 miles the rear end falls out of it. I limp it back and they
send me home with a loner. I pick it back up and 3 days later it is broke
down again definitely not an $8000 dollar truck in excellent condition.
Now they want me t tow it to their Iowa City shop but unfortunately thats
not quite as easy said as done. I'll be doing more reviews, keep an eye
out.
Nov 1, 2016
Response from current dealership:
Please contact Barney Niner with any further questions or concerns. Thank you for your review.
Sep 30, 2016
The salesman was quick to respond. Furthermore, he continued to communicate with us about the car we were interested in. We visited the dealership and received great customer service. A win win situation.
Oct 4, 2016
Response from current dealership:
Thank you for your 5-Star Review!! We're glad you had an outstanding experience!! We hope to see you soon!!
Sep 28, 2016
Dealer did contact me, 2 days later. Immediately after receiving an email
from the dealer I sent another question. It's been a day and have not
received a response.
Oct 4, 2016
Response from current dealership:
Thank you for your 2-Star Review!! This will help us in our internet sales department with how we can communicate better with customers. Please let us know if you have other questions: 319-277-4500!!
Sep 17, 2016
Great experience. Very responsive and accommodating . Just did not have the exact vehicle we wanted.
Oct 4, 2016
Response from current dealership:
Thank you for your 4-Star Review!! We're glad you had an outstanding experience!! We hope to see you soon!!
Hopefully you respond to your customers more timEly than to me. Otherwise your service was fine
Oct 4, 2016
Response from current dealership:
Thank you for your 4-Star Review!! We're glad you had an outstanding experience!! We hope to see you soon!!
Sep 15, 2016
Purchased a $55,500 car from Deery through my dealer. When I went to pick it up. No one knew a thing about it. Stickers still on it, NO gas and would not put any gas into it, also had a scratch and would not give touch up paint. Finally scraped stickers off windows and I left. No thank you or anything. General manager simply went and had some guy bring car to me...that was it. Will not recommend or deal with Dan Deery again. I believe the owners son was the person we dealt with on the phone.
Oct 4, 2016
Response from current dealership:
We're sorry to hear about your experience with Dan Deery Toyota. If you have any further questions or concerns, we suggest you contact our General Manager at 319-277-4500!!
Aug 31, 2016
Prompt answers, not fair trade in values, it was an insult.
Oct 4, 2016
Response from current dealership:
Thank you for your 2-Star Review!! This will help us provide a better customer experience !!
Contacted me to let me know it was sold. Gave me a list of 5 other cars
that might meet my criteria and when I told him what two I wanted to test
drive, he said they were both sold, but not removed from their system. I
went elsewhere.
Sep 1, 2016
Response from current dealership:
Thank you for your 3-Star Review!! This will help us provide the best customer experience!!
Aug 9, 2016
Unreal knowledge and service!!!! Aces!
Sep 1, 2016
Response from current dealership:
Thank you for your 5-Star Review!!
Aug 7, 2016
Initially responsive, then unresponsive. Also, one day after giving me their "bottom price" they dropped it another $200 lower as the new asking price online.
Sep 1, 2016
Response from current dealership:
Thank you for your 2-Star Review!! This will help us provide the best customer experience!!
Aug 7, 2016
Randy Friedley was very helpful and I would deal with him again.
Sep 1, 2016
Response from current dealership:
Randy thanks you for your business and your 5-Star Review!! Enjoy your new vehicle and we hope to see you soon!!
Aug 2, 2016
Called me promptly.
Aug 3, 2016
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 27, 2016
Cody was a lot of help and eliminated the stigma of a typical car salesman. I appreciated his services and will look forward to doing business with him soon
Aug 3, 2016
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 24, 2016
Got back right away
Aug 3, 2016
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 19, 2016
Positive . Very helpful
Jul 9, 2016
Dealer's internet sales representative was
arrogant, uninterested and disregarded my
legitimate offer to purchase a vehicle. I believe
it would benefit dealer to monitor how the
internet sales rep is representing the
dealership. Thank you.
Jul 5, 2016
This was my first time using an internet search other than Craigslist to
find a used vehicle. I was surprised how quickly the dealer contacted me
and then answered my questions about the vehicle. Once I decided it
was one I wanted to look at, the dealer put it on hold so I could see it
later in the evening after work. This turned out to be the vehicle I
purchased. Their service was great and the process simpler than any
other dealership visit I have ever had . I would definitely recommend
them and return for another vehicle.
Aug 3, 2016
Response from current dealership:
Thank you for your 5-Star Review!!
Jul 3, 2016
Awesome experience great help have the vehicle there everything was listed right online drove good awesome vehicle great experience
Jul 5, 2016
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Jun 28, 2016
Ptompt reply with sincere willingness to help me find the right car.
Jul 5, 2016
Response from current dealership:
Thank you for your 4-Star Review of Dan Deery Toyota!!
Jul 5, 2016
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Jun 23, 2016
Responded promptly, kept in touch daily, the car I was interested in sold before I got to see it and they made every effort to contact me so I wouldn't waste a trip.
Jul 5, 2016
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!!
Jun 20, 2016
The sales man who helped us was also helping another family and kept bouncing back and forth making us wait on him which seemed very unprofessional and didn't make me feel like top priority. The woman that financed me was extremely rude, and talked about her personal life in a way that was also very unprofessional. And after I had left and was driving my new car home I noticed the gas tank was only half full....
Jul 5, 2016
Response from current dealership:
Kennedy, Thank you for your 1-Star Review our dealership. Your review helps us understand how we can improve and provide the best customer experience at our dealership. I have escalated this issue to the owner and we will take action to make it right. Thank you again!
Jun 18, 2016
Very good experience enjoyed being there
Aug 3, 2016
Response from current dealership:
Thank you for your 5-Star Review!!
May 27, 2016
Do not like the policies I was looking at a car and I live 60+ miles away. I
wanted to take it my local mechanic to look at it but they did not allow that,
only one in their town. They require a $500 deposit to hold the car and
even if I did that they still wouldn't allow me to take it to my mechanic and
also the deposit is non-refundable! I asked what if I pay the deposit to hold
the car and when I get there I don't like it or there were dents, etc and they
said the only way they would refund it is if I took it to a local mechanic (in
Cedar Falls area) and they found something wrong with it but if I decided I
didn't like it for any other reason it was non-refundable. They do not have
a return policy either, once you buy it it's yours so make sure your are
happy with it! Also, make sure you ask for a car report, the car I was
looking at was in an accident. I'm glad I didn't purchase there, just got a
bad feeling.
Jul 5, 2016
Response from current dealership:
Thank you for your 2-Star Review of our dealership. Your review helps us understand how we can improve and provide the best customer experience.
May 25, 2016
This dealer was very thorough in their communications and in following up
with my inquiry!
Jul 5, 2016
Response from current dealership:
Thank you for your 5-Star Review of our Dealership!!
May 24, 2016
Cody was very prompt in getting info to me and keeping me apprised of the inventory on the lot.
Jul 5, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership and our sales department!! We'll let Cody know about his great customer service review!!
Apr 24, 2016
These guys were great. Very efficient and easy going. Buying a car from them was a pleasant experience.
May 9, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
May 9, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
Apr 20, 2016
Very good, Monte is very nice man.
May 9, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!! Monte appreciates your review and your business!!
Apr 13, 2016
Only responded once
Apr 19, 2016
Response from current dealership:
Mary, Thank You for your 2-Star Review of our dealership!! Please let us know how we can do better by calling our General Manager, Barney Niner, at 319-277-4500!!
Apr 11, 2016
Cody was a huge help. He was very patient and showed me numerous vehicles in line with my wants. The whole family is very happy with the purchase.
Apr 19, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
Apr 10, 2016
Dan Deery Toyota, Waterloo, IA, contacted me, answered all my questions,
and was very nice, BUT, they didn't pressure me which I really appreciated.
definitely 5 stars
Apr 19, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
Apr 10, 2016
the dealer's explanation was very clear and kind
Apr 19, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
Apr 7, 2016
Truck is clean but did not want to pay price on vehicle
Apr 19, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
Mar 20, 2016
They contacted me a week after I wrote them.
Apr 19, 2016
Response from current dealership:
Thank you for your 3-Star Review of our dealership!! We appreciate your feedback and we hope to see you soon!! Please let our General Manager, Barney Niner, know if you have any further questions or concerns at 319-277-4500!!
Apr 19, 2016
Response from current dealership:
Thank you for your 5-Star Review of our dealership!! We hope to see you soon!!
Feb 26, 2016
Long drive (over 100 miles) but well worth the trip. Good
experience.
Mar 1, 2016
Response from current dealership:
William, THANK YOU for your 5-Star Review of our dealership!! We greatly appreciate your business!!
Feb 18, 2016
Great, Cody my salesperson was very professional and courteous. He
responded to my e-mails and text messages about the Van. i bought the
van but i could not take it with me because I was 2 1/2 hrs away and
came alone. Cody kept the van at the dealership until I could make
arrangements to return and get it. I took a bus from Dubuque too
Waterloo. Cody was nice enough to pick me up at bus station and bring
me back to the dealership to get the van. It left a lasting impression and
when my wife decides to get another vehicle we are going to Dan Deery
Toyota to get our next car. From Cody if he still is working there.
Mar 1, 2016
Response from current dealership:
John, Cody Zey greatly appreciates your business, kind words and most of all your 5-Star Review!! Thank you for your business!! We hope to see you for your next vehicle or service!!
Jan 24, 2016
Very positive experience. Vehicle was as described and the 3+
hour drive was worth it.
Feb 2, 2016
Response from current dealership:
Thank you Travis for your business along with making the trip up to see our dealership and staff. Thank you for your 5-Star Review as well!!
Jan 6, 2016
Fantastic
Jan 18, 2016
Response from current dealership:
Edwin, Thank you for your 5-Star Review!
Jan 4, 2016
Very good. bought it!
Jan 18, 2016
Response from current dealership:
Steve, Thank you for your 5-Star Review!!
Cody Zey was very responsive and very helpful. Cody was very patient. He answered all my questions, obtained all of the information requested, and was not at all pushy. I would highly recommend Dan Deery and Cody to anyone looking for a used vehicle.
Jan 18, 2016
Response from current dealership:
Maraldo, Cody Zey greatly appreciates your 5-Star Review of his performance helping your find your next vehicle. If there is ever a question or something we can assist with, don't hesitate to call!
Dec 22, 2015
No car - it was sold and still
shows on site
Dec 22, 2015
Response from current dealership:
Curt, We apologize for the car still showing on website. With technology and inventory updates, it may take up to 72 hours before the vehicle will be removed. Thank you for your 3-Star Review of our dealership. We greatly appreciate it!
Dec 18, 2015
Very good - very polite - willing to work with me.
Dec 22, 2015
Response from current dealership:
Thank you Bob for your 5-Star Review of our Dealership!! We hope to see you soon!! Happy Holidays!!
Dec 22, 2015
Response from current dealership:
Thank you for your 3-Star Review of our Dealership!!
Dec 22, 2015
Response from current dealership:
Thank you for your 5-Star Review!!
Nov 24, 2015
Sales person called back within 24 hrs., and was very helpful,
and offered to help find an appropriate car, if this one didn't work
out.
Dec 22, 2015
Response from current dealership:
Thanks Richard!! We appreciate your 5-Star Review of our Dealership!!
Nov 24, 2015
Great! Got the car!
Dec 22, 2015
Response from current dealership:
Thank you for your 5-Star Review of our dealership!!
Oct 31, 2015
My questions were answered. The salesman helped to set
up our phone. Carrie Merry made the job of paying very
delightful.
Nov 6, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 30, 2015
Vehicle was not 4WD. Rep who called was 5 star. Thank you..
Nov 6, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 28, 2015
Quick response. Very friendly. Tons of cars to choose from.
Nov 6, 2015
Response from current dealership:
Thank you for your 4-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 22, 2015
Great experience when it was time to close the deal, needed a
service call 4 days after taking possession and it was taken care
of without question.
Nov 6, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 17, 2015
The Best!!!
Nov 6, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 13, 2015
Drove 2 hours because the sales man
said the acadia was in perfect condition
only 1 little chip in the back and we get
there and there is alot of chips and its
not in the best condition. Also the
salesman told to let them no if we have
any problems in the next 30 days and
they will take care of it and we found
alot wrong with it and they tell us thwy
are only goin to give us so much money
and that isnt even close to what the bill
is goin to be.
Nov 6, 2015
Response from current dealership:
Thank you for your 2-Star Review of Dan Deery Toyota. This helps us a dealership understand what we can work on to provide the best customer experience. We apologize if our vehicles had additional damage or issues due to confusion with other vehicles on our lot. If you have any further questions or concerns, please contact our General Sales Manager, Barney Niner, at 319-277-4500!!
Oct 12, 2015
great experience for my son, we've been searching for a car like this for about 2 yrs.
Nov 6, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 10, 2015
Extremely attentive. Thank you,
Nov 6, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 9, 2015
I didn't buy there but I thought
they treated us fine it came down
to price for a used versus new
and we decided to buy new
closer to home
Nov 6, 2015
Response from current dealership:
Thank you for your 4-Star Review of Dan Deery Toyota!! We appreciate your business!! We hope to see you soon and if there is ever any question or concern, please feel free to contact us at 319-277-4500 for service, parts or sales!!
Oct 9, 2015
The salesman,Cody,was very unhelpful. Told him that I would take my business elsewhere and he said sounds good
Nov 6, 2015
Response from current dealership:
Lori,
Thank you for your 1-Star Review of Dan Deery Toyota. This helps us a dealership understand what we can work on to provide the best customer experience. If you have any further questions or concerns, please contact our General Sales Manager, Barney Niner, at 319-277-4500!!
Thank you for your 1-Star Review of Dan Deery Toyota. This helps us a dealership understand what we can work on to provide the best customer experience. If you have any further questions or concerns, please contact our General Sales Manager, Barney Niner, at 319-277-4500!!
Oct 9, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We hope to see you soon!!
Oct 4, 2015
Everyone I worked with provided a great experience.
Oct 9, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We hope to see you soon!!
Sep 7, 2015
Though the Internet sales guy was very nice, the Tucson we drove 4 hours to see wasn't ready. He knew approximately when we would be arriving to test drive the vehicle, yet it was filthy. The back of the vehicle was stained quite badly on the inside and with the very high mileage (oh, and the brakes rubbed loudly whenever applied), the dealership would not budge from the $15,000 asking price. Well, overpriced for the high miles and condition we found.
Oct 9, 2015
Response from current dealership:
Thank you for your 2-Star Review of our dealership. This review allows us to knows what we need to work on to provide the best customer experience. If there is anything else we can do, please call Barney Niner to voice your concerns.
Sep 5, 2015
Very helpful both over the phone and in
person. Willing to do what it took to make
sure o was able to get my car. I drove
over 800 miles to get my Saturn Vue.
Oct 9, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We hope to see you soon!!
Aug 31, 2015
with in100 miles from Waterloo , IA the engine light came on I
called dealer he never responded
Oct 9, 2015
Response from current dealership:
Thank you for your 2-Star Review of Dan Deery Toyota. This review helps us understand what we can work on to provide a better customer experience.
Aug 31, 2015
Responded right away.
Oct 9, 2015
Response from current dealership:
Thank you for your 3-Star Review of Dan Deery Toyota!! We hope to see you soon!!
Aug 22, 2015
The process was very low pressure. This could have been because
it was evening and near closing time.
Oct 9, 2015
Response from current dealership:
Thank you for your 5-Star Review of Dan Deery Toyota!! We hope to see you soon!!
Aug 13, 2015
was responsive
Aug 18, 2015
Response from current dealership:
Dana,
Thank you for your 4-Star review of our dealership. If there is anything you have questions on, please feel free to call me at 319-277-4500.
-Carl Stessman, Digital Marketing Manager
Thank you for your 4-Star review of our dealership. If there is anything you have questions on, please feel free to call me at 319-277-4500.
-Carl Stessman, Digital Marketing Manager
Aug 10, 2015
I was well received and taken care by the staff. The process went well with all questions answered.
Aug 18, 2015
Response from current dealership:
Joel,
Thank you for your 4-Star review of our dealership. Your review helps us understand what we can work on to provide a better dealership experience. Please let us know if you have any questions. DDT's phone number is 319-277-4500!!
Thank you for your 4-Star review of our dealership. Your review helps us understand what we can work on to provide a better dealership experience. Please let us know if you have any questions. DDT's phone number is 319-277-4500!!
Jun 30, 2015
They have contacted me to make sure I
got all the information I needed about
the car and where not pushy.
Aug 18, 2015
Response from current dealership:
Ashlea,
Thank you for your 5-Star review of our dealership!! We're glad that our sales staff assisted you in a timely manner and answered your questions. We hope to see you soon for another vehicle or in our service department!!
Thank you for your 5-Star review of our dealership!! We're glad that our sales staff assisted you in a timely manner and answered your questions. We hope to see you soon for another vehicle or in our service department!!
Jun 18, 2015
Received a phone call at 8:00 AM the next morning! I ended up purchasing from this dealer.
Aug 18, 2015
Response from current dealership:
Julie,
Thank you for your 5-Star review of our dealership!! We're glad that our sales staff assisted you in a timely manner and answered your questions. We hope to see you soon for another vehicle or in our service department!!
Thank you for your 5-Star review of our dealership!! We're glad that our sales staff assisted you in a timely manner and answered your questions. We hope to see you soon for another vehicle or in our service department!!
May 30, 2015
Ronnie C did me awesome! Call him if you want to buy a car.
Aug 18, 2015
Response from current dealership:
Jason,
Ron Colson thanks you for your business and most of all your 5-Star review of our dealership. He will greatly appreciate any referrals sent his way and would be happy to help!! Remember, Dan Deery Toyota offers $100 per customer sent to Ron Colson as a referral gift!! Thanks again for your business and we hope to see you soon!!
Ron Colson thanks you for your business and most of all your 5-Star review of our dealership. He will greatly appreciate any referrals sent his way and would be happy to help!! Remember, Dan Deery Toyota offers $100 per customer sent to Ron Colson as a referral gift!! Thanks again for your business and we hope to see you soon!!
May 26, 2015
Customer service is lacking. Car had
issues within a day of buying. But
despite contacting Dan Deery response
was limited. Thankfully issues were
minor. I am not inclined to recommend
them to anyone based on my
experience.
Aug 18, 2015
Response from current dealership:
Vishnu,
Thank you for your 3-Star Review of our dealership. Your experience helps us understand what we can work on to provide the best customer experience here at Dan Deery. If you have any further questions or concerns, please contact our General Sales Manager, Barney Niner, at 319-277-4500. We hope to see you soon!
Thank you for your 3-Star Review of our dealership. Your experience helps us understand what we can work on to provide the best customer experience here at Dan Deery. If you have any further questions or concerns, please contact our General Sales Manager, Barney Niner, at 319-277-4500. We hope to see you soon!
May 16, 2015
Great customer service!
Aug 18, 2015
Response from current dealership:
Jen,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Apr 24, 2015
Friendly and knowledgeable. Love my
Highlander
Aug 18, 2015
Response from current dealership:
Crystal,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Apr 23, 2015
I'm too far away to test drive.
Aug 18, 2015
Response from current dealership:
Sue,
Thank you for your 4-Star Review of our dealership. If you would ever like to drive one of our vehicles to see if you would enjoy driving it as your next vehicle, we can setup a time that best suits your schedule or meet you somewhere with the vehicle. Please let us know how we can help: 319-277-4500!!
Thank you for your 4-Star Review of our dealership. If you would ever like to drive one of our vehicles to see if you would enjoy driving it as your next vehicle, we can setup a time that best suits your schedule or meet you somewhere with the vehicle. Please let us know how we can help: 319-277-4500!!
Apr 12, 2015
Car was in better-than-average condition, as indicated by website.
Sale Rep was good to work with. Dealership was clean and had
professional staff.
Aug 18, 2015
Response from current dealership:
Tom,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Aug 18, 2015
Response from current dealership:
Aklein1379,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Randy Friedley is a great salesperson. He responded quickly to my initial request, and was very knowledgeable about the SAAB name —and and what they are all about. Only complaint was that their original posting listed the car for a significantly low mileage (it skews CarGuru's ability to determine a good deal), something that Randy immediately corrected, among any discrepancies. At the time of my search this was the only vehicle that matched all of my desired options, color combinations and extras... and although it was a long way from home, the car was delivered immaculately and with all features as advertized! I’m very extremely happy with my overall purchase.
Aug 18, 2015
Response from current dealership:
Roberto,
Thank you for your 5-Star review of Dan Deery Toyota. Randy greatly appreciates your business and hopes you're enjoying your SAAB!! Please let anyone else interested in a SAAB that we are the largest headquarters for pre-owned SAAB vehicles of any age!!
Thank you for your 5-Star review of Dan Deery Toyota. Randy greatly appreciates your business and hopes you're enjoying your SAAB!! Please let anyone else interested in a SAAB that we are the largest headquarters for pre-owned SAAB vehicles of any age!!
Mar 19, 2015
Excellent
Aug 18, 2015
Response from current dealership:
Max,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Was going back-and-forth with
the sales person over email then
all of a sudden they stopped
responding
Mar 19, 2015
Response from current dealership:
Chris,
Dan Deery Toyota-Scion of Cedar Falls thanks you for your feedback about our sales department from your recent review on CarGurus. Your feedback helps us as a dealership work on delivering a better customer experience while purchasing or leasing a vehicle and to make sure our customers are fully satisfied.
We apologize our dealership and sales staff didn’t meet your standards. From your review, we understand the salesman you were speaking with cut off contact with you in regards to purchasing your next vehicle..
Please feel free to contact me if you have any further qu
More ...
Dan Deery Toyota-Scion of Cedar Falls thanks you for your feedback about our sales department from your recent review on CarGurus. Your feedback helps us as a dealership work on delivering a better customer experience while purchasing or leasing a vehicle and to make sure our customers are fully satisfied.
We apologize our dealership and sales staff didn’t meet your standards. From your review, we understand the salesman you were speaking with cut off contact with you in regards to purchasing your next vehicle..
Please feel free to contact me if you have any further qu
Mar 13, 2015
Salesman was helpful and communicated well
Aug 18, 2015
Response from current dealership:
Chris,
Thank you for your 4-Star review of Dan Deery Toyota. We appreciate your thoughts on our sales staff and hope to see you soon for a vehicle or in our service department!!
Thank you for your 4-Star review of Dan Deery Toyota. We appreciate your thoughts on our sales staff and hope to see you soon for a vehicle or in our service department!!
Mar 9, 2015
This was the absolute best experience I have every had buying a vehicle the people of Dan Deery truly care about there customers
Aug 18, 2015
Response from current dealership:
Josh,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Good initial contact with Randy via phone. exchanged info, details about vehicle. Waiting now for cost of shipping.
Aug 18, 2015
Response from current dealership:
Melitt,
Randy apologizes for the late response working with you on your next vehicle. Randy is the dealership's Chief SAAB Pre-Owned salesman and is constantly busy shipping SAAB's all over the nation. If you have any further questions, please make sure to contact Randy at 319-529-8530!!
Randy apologizes for the late response working with you on your next vehicle. Randy is the dealership's Chief SAAB Pre-Owned salesman and is constantly busy shipping SAAB's all over the nation. If you have any further questions, please make sure to contact Randy at 319-529-8530!!
Feb 17, 2015
Great!
Aug 18, 2015
Response from current dealership:
Amanda,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Jan 25, 2015
Responded very fast to my inquiry. Left phone messages and email. Gave good detail on the vehicle. Unfortunately I was looking for a 4WD Tacoma.
Aug 18, 2015
Response from current dealership:
Harry,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Jan 20, 2015
vehicle was sold.
Aug 18, 2015
Response from current dealership:
John,
Thank you for your 4-Star review of Dan Deery Toyota!! We hope to hear from you soon to help find another vehicle!!
Thank you for your 4-Star review of Dan Deery Toyota!! We hope to hear from you soon to help find another vehicle!!
Dec 29, 2014
They were prompt and courteous
Aug 18, 2015
Response from current dealership:
Ryan,
Thank you for your 4-Star review of Dan Deery Toyota!!
Thank you for your 4-Star review of Dan Deery Toyota!!
Dec 13, 2014
Car we went to look at wasn't showroom ready. Cracked windshield,
tear in dash and not very clean.
Aug 18, 2015
Response from current dealership:
Deb,
Thank you for your 3-Star review of Dan Deery Toyota. We do apologize for our vehicle not being ready for showing when you arrived. If you have any further questions, please feel free to contact me at 319-277-4500.
Carl Stessman, Digital Marketing Manager
Thank you for your 3-Star review of Dan Deery Toyota. We do apologize for our vehicle not being ready for showing when you arrived. If you have any further questions, please feel free to contact me at 319-277-4500.
Carl Stessman, Digital Marketing Manager
Nov 30, 2014
We had a great purchasing experience with Kerston - good car at a reasonable price. We drove it to Minn for Thanksgiving and got 30 mpg. Happy customer.
Aug 18, 2015
Response from current dealership:
Clayton,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!! Kerston Moore appreciates your business and hopes to see you soon!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!! Kerston Moore appreciates your business and hopes to see you soon!!
Nov 20, 2014
professional and friendley.
Aug 18, 2015
Response from current dealership:
Vinvcenzo,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Nov 9, 2014
Hard but fair negotiators.
Aug 18, 2015
Response from current dealership:
Adam,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Sep 30, 2014
Good people
Aug 18, 2015
Response from current dealership:
Dennis,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Sep 22, 2014
By the time they called me back a week
later to discuss how much I could afford
on a 2014 vehicle I really wanted and
had my heart set on, plus I was prepared
to pay cash out of pocket, I figured they
were not interested in my price (only
$1000 less than listed, but still above
book value. They listed on the internet
that the price was negotiable. They just
didn't seem interested in selling the
2014 FJ Ultimate Team Trail Cruiser, so
I bought a 2013 FJ Cruiser (my 2nd
choice) from another dealer. Are they in
business for selling cars or in business
to ignore customers? I wouldn't want a
vehicle from them if it was gold plated
and offered to me for free!
Sep 23, 2014
Response from current dealership:
Megan,
Dan Deery Toyota-Scion of Cedar Falls thanks you for your feedback about our sales department from your recent review on CarGurus. Your feedback helps us as a dealership work on delivering a better customer experience while purchasing or leasing a vehicle and to make sure our customers are fully satisfied.
We apologize our dealership and sales staff didn’t meet your standards. From your review, we understand you’ve made a purchase with another dealer and we’re still here to help with your service, parts and accessories whenever you’re in the Cedar Valley
More ...
Dan Deery Toyota-Scion of Cedar Falls thanks you for your feedback about our sales department from your recent review on CarGurus. Your feedback helps us as a dealership work on delivering a better customer experience while purchasing or leasing a vehicle and to make sure our customers are fully satisfied.
We apologize our dealership and sales staff didn’t meet your standards. From your review, we understand you’ve made a purchase with another dealer and we’re still here to help with your service, parts and accessories whenever you’re in the Cedar Valley
Quick response to my internet inquiries. I did not follow up but
appreciate DanDeery's follow up.
Aug 18, 2015
Response from current dealership:
Jirok84,
Thank you for your 3-Star review of Dan Deery Toyota. We hope to hear from you soon if you have any sales, parts or service inquiries!!
Thank you for your 3-Star review of Dan Deery Toyota. We hope to hear from you soon if you have any sales, parts or service inquiries!!
Sep 17, 2014
Internet Sales Manager was very
responsive to our questions and gave
us very fair offers for both the vehicle
for sale and our trade in. I would go
back again.
Aug 18, 2015
Response from current dealership:
Kevin,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Sep 2, 2014
Tyler was great to work with. We were able to secure an Escape!
Aug 18, 2015
Response from current dealership:
Kathy,
Thank you for your 4-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!! Tylor hopes everything is well!!
Thank you for your 4-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!! Tylor hopes everything is well!!
Aug 29, 2014
Fast response, good listener.....
Aug 18, 2015
Response from current dealership:
Tom,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Aug 10, 2014
Great no hassle sales team!!
Aug 18, 2015
Response from current dealership:
Natasha,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Aug 6, 2014
Wonderful!
Aug 18, 2015
Response from current dealership:
Brandy,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Jul 23, 2014
I purchased this car and had an excellent experience.
Aug 18, 2015
Response from current dealership:
Karla,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Jul 18, 2014
Within 5 to 6 days I had the car I
wanted. They even brought the
car to me. I live in West Des
Moines and they drove two hours
to let me test drive the car. To my
Sales Rep, Kerston Moore I really
appreciate your honesty and
thank you for getting my car here
to Des Moines for me. If anyone is
looking for a car I would
recommend Kerston Moore.
Thanks again!
Aug 18, 2015
Response from current dealership:
Chantelle,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Jun 23, 2014
good
Aug 18, 2015
Response from current dealership:
Meka,
Thank you for your 4-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 4-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Jun 17, 2014
Here are the facts...Was interested in a used vehicle. was told, I did not want that one I was looking at and showed me another of the same make and model. It was brought around from the back of the building. Entire car was full of food all over the front and back. Doritos in the driver seat was smashed all in the cracks and everything. Told me to sit it in as if I really wanted to, did not test drive Was informed that I could not get approval on a prius model so they called me up a few hours later to tell me that he had the car for me. I had a car model in mind, actually three different models I was interested in but this salesman told me over the phone, he had a model for me. First,. it is not a model I want, second, I had not even seen it and I was told by the salesman, it’s a great car just has some hail damage. Then proceeds to tell me if I can’t afford one payment which was 30 more then what I wanted pay, then I can’t afford the payment I want.
Was rude, unfriendly and as the stats prove it. Customers will not go back and buy a vehicle from rude people. I will not name the salesman but for I do not want his kids to not have a father without a job. I am positive I am not the first person to complain about this person and won’t be the last. I always believe what comes around goes around. This is not that big of a deal and it is a shame that there are rude people in the world when all you’re doing is putting food on their tables.
PS.. I could not find negative star to choose and I had to rate them so I had to choose one star, I would not give them a star at all.
Aug 18, 2015
Response from current dealership:
Sandi,
Thank you for your 1 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Thank you for your 1 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Aug 18, 2015
Response from current dealership:
Thank you for your 4-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
This truck purchase when very smoothly. This is the 2nd truck I
have bought from Deery and they are great folks to deal/work with.
Aug 18, 2015
Response from current dealership:
RSchleder,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Apr 9, 2014
Monte was very helpful and honest
Aug 18, 2015
Response from current dealership:
Jason,
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!! Monte Johnson appreciates your business and your review of Dan Deery Toyota!!
Thank you for your 5-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!! Monte Johnson appreciates your business and your review of Dan Deery Toyota!!
Mar 21, 2014
Unnegotiable on price. Poor service and
attitude.
Aug 18, 2015
Response from current dealership:
Nevin,
Thank you for your 1 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Thank you for your 1 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Mar 4, 2014
The dealer calls every time I inquire about a vehicle
Aug 18, 2015
Response from current dealership:
Bill,
Thank you for your 4-Star Review of Dan Deery Toyota!
Thank you for your 4-Star Review of Dan Deery Toyota!
Feb 22, 2014
Monte is genuinely nice but his organization is a mess.bought hi
mileage car there . Yhe car hadnt been test driven. Something fell off
thek kind of pasted it back together. At home it failed again. Waited a
wk. For part. When itgot here it was not remotely related to proper
part. Car photos were photo shopped.all in all a pretty dismal
experience.
Aug 18, 2015
Response from current dealership:
Timothy,
Thank you for your 2-Star Review of Dan Deery Toyota. This helps us a dealership understand what we can work on to provide the best inventory and customer experience. Some of our vehicles are priced AS IS with no guarantees that it may or may not have further issues. Our online photos are not photoshopped in any way; from camera to posted online. If you have further questions, contact our GSM at 319-277-4500!
Thank you for your 2-Star Review of Dan Deery Toyota. This helps us a dealership understand what we can work on to provide the best inventory and customer experience. Some of our vehicles are priced AS IS with no guarantees that it may or may not have further issues. Our online photos are not photoshopped in any way; from camera to posted online. If you have further questions, contact our GSM at 319-277-4500!
Dec 30, 2013
Asked about 2 vehicles and was told one was sold, and was never contacted about the other.
Aug 18, 2015
Response from current dealership:
Thank you for your 3-Star review of Dan Deery Toyota!! We appreciate your business; and maybe see you soon visiting our service department!!
Dec 14, 2013
Monte from DanDeery called me first
thing the next morning and I purchased
the Chevy Express that afternoon. It was
a pleasure working with the DanDeery
team!
Aug 17, 2015
Response from current dealership:
Peter,
Monte Johnson greatly appreciates your business!! Thank you for your 5 Star Review of our dealership!! We hope to see you again soon!!
Monte Johnson greatly appreciates your business!! Thank you for your 5 Star Review of our dealership!! We hope to see you again soon!!
Dec 10, 2013
Extremely helpful and friendly, I
would definately buy a vehicle
from them again
Aug 17, 2015
Response from current dealership:
Gordy,
We apologize for the late response to this review, but thank you for your 5-Star Review our dealership!! Thank you for your business and we hope to see you again soon whether it's for another vehicle or for service!!!
We apologize for the late response to this review, but thank you for your 5-Star Review our dealership!! Thank you for your business and we hope to see you again soon whether it's for another vehicle or for service!!!
Dec 8, 2013
Dealer replied quickly by email.
Aug 17, 2015
Response from current dealership:
Jarith,
Thank you for your 5 Star Review of our dealership!!
Thank you for your 5 Star Review of our dealership!!
Oct 8, 2013
Although I decided to go with another dealer without visiting their lot...
they replied very promptly and were very helpful
Aug 17, 2015
Response from current dealership:
Will,
Thank you for giving our dealership a 5 Star Review!!! We greatly appreciate you giving Dan Deery Toyota Scion an opportunity to earn your business. We hope we can earn your business in the future or servicing with your vehicle!!
Thank you for giving our dealership a 5 Star Review!!! We greatly appreciate you giving Dan Deery Toyota Scion an opportunity to earn your business. We hope we can earn your business in the future or servicing with your vehicle!!
Jun 21, 2013
The dealership did a fine job and did not take an extra long time working out a deal with us. The only issue we had was that the vehicle we bought was only vacumed out. We took over 4 hours cleaning light stains and gummy bears that were left by the previous owners.
Aug 17, 2015
Response from current dealership:
Steve,
Thank you for your 4 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. We do apologize that the vehicle was not clean to your standards as we should have detailed it your satisfaction before delivery. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Thank you for your 4 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. We do apologize that the vehicle was not clean to your standards as we should have detailed it your satisfaction before delivery. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Feb 4, 2013
Really pleased with my purchase and the price below NADA!!
Aug 17, 2015
Response from current dealership:
Michael,
Thank you for your 5 Star Review of our dealership!! We appreciate your business and we hope to see you again!!
Thank you for your 5 Star Review of our dealership!! We appreciate your business and we hope to see you again!!
Jun 22, 2012
Didn't want to come down on price.
Aug 17, 2015
Response from current dealership:
Nathan,
Thank you for your 3 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!
Thank you for your 3 Star Review of our dealership. This helps us understand what we can work on to provide the best customer experience and to assist with customers finding the right vehicle for their needs and budget. Please feel free to contact me, Carl Stessman - Digital Marketing Manager, at 319-277-4500 if you have any further questions.
Again, thank you and we hope to see you again!