D-Patrick Motoplex

Haven’t spoken with them as of yet. They left a very polite message.

Queries to email were responded to promptly.

Great dealership

Very helpful. Just too far away

My experience with this dealer was excellent. Kaylee responded to my online inquiry within minutes and was able to answer all of my questions off the top of head without having to ask a manager or supervisor. Her follow up by text and phone was very efficient. Unfortunately, the pre-owned car that I was considering was sold before I had a chance to finalize a deal. Even without a sale, Kaylee followed up to find out exactly what I was looking for so that she could look for it for me. Oh, by the way, I am from out of state and would not hesitate to use Kaylee or the dealer for a car purchase.

Very helpful very prompt would absolutely do business with and recommend

Contacted me by text and phone call very promptly. Low pressure

Dealer advertised the car at one price and once they emailed me details and photos, they raised the price $3000. The car has been on the lot for 150 days and the salesperson said the price hike was because they made it a CPO that day.

Contacted dealership, drove an hour, son loved vehicle. Sat down to talk numbers and the salesman said they couldn't sell us the car due to no catalytic converter on there. Car had been on website for at least a week! Very frustrating

Customer service is excellent!!!! Kayla stayed in touch and gave me all the specifics on the car as I requested and promptly.

Cameron was great to work with. Ended up buying a BMW instead.

My experience with D-Patrick was quite pleasant. Randy Heafner was helpful in getting me what I thought was a great deal. I wouldn’t hesitate going back to D-Patrick and working with those guys again.

Perfect car buying experience.

Prompt follow up but car sold already

They were extremely straight forward.

Leigh and Kevin took amazing care of me as soon as I reached out. When all was said and done the car was better than advertised, this dealership is top notch. I was in and out of the building in less than a half hour. Fastest car purchase EVER! See you all again next time!

Returns information requested

I bought the EOS! Paid cash, trade offer was dismal. Discovered an oil leak and that the coolant had never been flushed when I got it home, so I can’t say their inspection is worth a darn. But it was the car I wanted and close to the right price.

She was very polite and helpful. But before I buy another Jeep I am going to see about having mine fixed.

Quick responses, willing to work deal over email and text.

Was good

Sales person was honest and transparent about the car. Though it turned out it wasn’t the car I was looking for, I will try to do business with D-Patrick in the future!

The agent was very nice

Lied to me about mileage! Drove 6 hours to find vehicle dirty and instead of 7000 miles it had nearly 14000 miles after making a deal via phone 2 days prior! No effort was made to correct or fix. Worse BMW buying experience

Very nice and helpful experience.

Unable to see vehicle due to Covid 19 but sales person was excellent bb

Ok Mr. Compton , this guy was great . If I could give him 10 stars I would. They are not like other dealers, I got a fair deal for my trade , as well as my purchase . True car guys , not salesmen , please everyone stop dealing with " sales people " , and go see Mr. Compton you will enjoy your time and walk out knowing you got the best fair deal.

Awesome response answer all questions promptly

Good experience...

Great response time.

Quickly got back to me, honest about their vehicle. Didnt drag me along

Very good follow up in all areas. Couldnt get together on trade price, but decided to wait now till after election in November. Want to make sure we keep same guy in there!

Low prices with great deal.Best customer service I have had .they made shopping for a great used condition car real,fun,easy and affordable.The beat cars or trucks in town with a great price you cant beat and low mileage

She was open and receptive to my situation.

They were responsive, though I did not buy this vehicle.

Chad was my sales man and was absolutely wonderful! Found me a great, cheap, clean, good running car with low miles! Definitely will be back for my next vehicle!

They got in touch with me shortly after I inquired about the car, and I scheduled a time to look at it the following afternoon. I received a call halfway into my 2 hour drive there to confirm my potential arrival. When I got there, i was told of a problem with one of the vehicle's turbos, which could be a costly repair. I know what that means- they overpaid on the trade and now it's up to whomever buys it to cover the repair cost. I backed out, but still wanted to look at it quickly. They were "having it detailed" for me for hours. The door panels were still filthy. They showed me another car that "has a small slit in the seat cushion" and brought me a car with the seam split the entire width of the cushion. This car, they said, they have had for a couple of months, which, evidently, is either long enough for someone to take their breaks in or not long enough to clean up after the previous owner. We were then asked to wait for a manager who never showed.

they were very helpful will call on them again!

Good communication. Informed me of issues with the car. I decided not to pursue.

Great

Got back to me quickly.

Honest dealer

It was typical at buying a used car from a BMW dealer, no problems

very polite price for me was high for the mileage.

Fast response, personable, clear about the details of the vehicle. No automation. That's the way it should be.

Person was very helpful...

Fantastic!

Very quick to respond just ended up not having what we were looking for when we decided on what we wanted.

Very responsive and helpful

I haven't made a purchase yet, but Maggie Ailstock's follow up has been superior to most. I would/will certainly consider doing business with Maggie.

Tyson was a perfect sales person to deal with. He found and sold us just what we were looking for and would recommend him to anyone looking for a car. Dealership handled everything very quick and made us feel at ease.

Stevie was very helpful and sent information right away.

Excellent follow-through I appreciate the input but I went with another dealer because of price

Responded in timely manner . Continued to assist with what I was looking for and follow up.

They answered my question with a quick response.

Great follow up!

It was a joke. Didn't make a deal there. But called back when i returned home. Sales manager called me back after i sent in a text. Made a deal over the phone, thought I had purchased the car, he had to make couple of phone calls that were waiting on him. Told me he would call me right back. So I thought he would call back with getting everything done. He called back and said he SOLD IT!!! This pissed me off. This is bad for a dealerships business to do this. Poor business practice if you ask me.

They contacted me 4 days late when I ask about a 5.0 then the car sold two days after I contacted them and they said “yes the car is here and still available for purchase “

Great bunch of people to work with, Tyler has kept me in the loop with every thing that's going on with the car and Ted has been great thx to all.

good experience throughout the process. ended up purchasing the car.

Excellent group: responsive and helpful; interested in making deals.

Beyond helpful, will hopefully do business with them

Dealer contacted me in a timely manner.

Wonderful and sent me a detailed email of the car I am interested in.

Absolute horrible experience at this dealership. I went to go check out a 1997 BMW M3 that they had for sale. It was listed as Techno Violet and told there was no paint work on the car, rust, or scratches. Believe it or not once i get there the car is the wrong color it had scratches everywhere, it was rusty. Wow what a disappointment Ian Savage was the salesman i was dealing with.I had to drive 3 hours to come look at this car. They are no different than these shady small dealers. Wouldn't recommend him at all. While i was on the test drive the differential was making a loud noise and the check engine light came on. They cleared the light right before i came in to drive it. Once i get back from the test drive i am still somewhat interested in purchasing the vehicle. The price i was given was $9700 and i then offered $7000 considering all the faults in the vehicle that were not disclosed. After that general manger Scott came out to talk to me and was extremely rude. I have been buying cars for 15 years now and never had been treated that way. Scott the GM got offended that i offered $7000. He eventually told me that he didn't care if i left. It was extremely rude. I dont how Ray the owner of D-Patrick hired a man like Scott. PLEASE AVOID THIS DEALER!!

Had a brief conversation with dealer representative then never followed up on the Availability of the vehicle or pictures

Very nice folks, quick response. Purchased the Rav4, waiting for radio to be fixed and they are delivering it to me.

The man who helped me and answered my questions was awfully nice and he did absolutely everything that I desired and he was also very clear and even gave me his cell phone number so I could contact him on a later date! I couldn't have asked for more in the situation and I would recommend this dealership to anyone that I know.

I did not buy from them but they was reap polite n helpful. Bought local but would have done business with them if I didn't find one here. Thanks

I had a fantastic experience. I bought this car.

still working with them but Keeli has been very responsive.

Great experience! I would certainly do business with D-Patrick Auto. The sales person was very helpful and worked hard to get the details I was looking for on the truck. The only thing that kept me from doing business was the mileage vs. price on their truck compared to another similarly equipped truck with less miles and same pricing.

Responded very quickly and helped me with all my needs with my purchase of the vehicle. Recommend this dealership to anyone

I had questions regarding accident damage on the vehicle. The response was rapid and complete. I even received a follow-up the next week.

Great people and business. Went out of their way to get my wife the perfect vehicle. Get your next new or used vehicle from them

Fast and efficient.

Stevie Collins contacted me almost immediately.via email. The contacts were professional and informative. They made me want to jump in my car and drive there to buy the one in which I am interested. I will be very disappointed if I am not able to convince my lovely wife this is the (newer) car for me/us. Stevie is wonderful. She has a nice sense of humor and a gentle manner.

honest

Awesome price and even better salesman (Seth). 5 star for a great dealership that will give you a good trade in price and sell used vehicles under current retail. Didnt even have to negotiate for lower pricing. Thanks guys.

Dealer has corresponded with me via email. Wants to earn my business... informed me of other vehicles that I may be interested in. Great experience..

Very good.

I did not purchase a car but the dealer was very accommodating and I would be willing to work with them in the future

Did call to say car was sold. I specifically put in my email to not call due to me sleeping days and working nights. Email only. Then I got an email that it didn't sell. Was supposed to get back with me on a price but never did.

Responded quickly and told the truth.

The dealers are really nice and willing to help any way they can. But at the end of the day they are still car salesman. The pictures of the car were deceiving. Looked nice in pics but was really beat up when I got there. Lots of rust and the odometer didn't even work. How did they get the mileage off of it? I'm not going to say that I would never buy a car off of them. Their cars seemed reasonably priced. Most looked good. This paticular 2000 Ford Mustang (black with mustang plate on front) was very disappointing.

Great service. Found what i wanted and got a great deal. Ask for jed king.