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Crossroad Motors
About Us
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Today 9:00 AM - 6:00 PM (Closed now)
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7905 N Illinois St
Caseyville, IL 62232
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Feb 6, 2026
This was the best car buying experience I have ever had. They were transparent, friendly, the car was exactly as expected. Have had no issues with the car. You only have to write one check! They do the tax title license fees right there. We will definitely buy here again!
Honestly, I had a bad experience. I live in Chicago, and when I found the van, I had to drive 4 hours to see and test it. Then I
had to return because the bank didn’t approve me due to having no credit history, even though I was offering an $8K down
payment. I spoke with the manager, and she said she would personally handle the case. After waiting for two months and
constantly reaching out to check on the progress, they showed no real interest in helping me. I even increased the down
payment to $15K, which is what they told me would be enough for the bank to approve me — and still nothing. I was always
the one who had to follow up; they never took the initiative to do anything about it. Honestly, it was a waste of time and I’m
disappointed. In the end, I found another van that was better, although much more expensive than this one.
Jun 23, 2025
The car was just as described when I went to look at it and they were very helpful in answering questions over the phone
Excellent experience with this dealership, no pushy salesman and very laid back experience, 100% would go back in a heartbeat
Feb 27, 2025
Response from current dealership:
Thank you for your business!!
Show older dealer reviews 25
Oct 6, 2023
Quick response and very detailed
Feb 27, 2025
Response from current dealership:
Thank you for your business!!
Feb 27, 2025
Response from current dealership:
Thank you for your business!!
Sep 14, 2019
If you want a fantastic car buying experience with knowledgeable and friendly people who are there to help!
Also they even recommend good restaurants if your from out of town!
Great people would happily buy another from this dealer.
Jul 14, 2019
Great experience at Crossroads Motors. Would buy another vehicle from them, for sure.
Apr 13, 2019
Jack and Dan were great to deal with. Knowledge friendly and more than fair in their pricing we highly recommend Crossroads to anyone in the market
Sep 30, 2017
Amazing staff. They answered all my questions and overall super satisfied with the dealership. They made the decision on my car buying experience super easy and no one pressured or tried pushing anything on me. They made sure i was comfortable and super nice through the entire car buying process. Highly recommend.
Jun 25, 2017
Crossroad responded to my email very quickly. After they answered a few of my questions, I went to inspect the car in person. My car, and the others on the lot, were of high quality. There was no pressure and we soon agreed on a mutually satisfying price. When I came back with the money the next day it only took about 10 minutes to wrap up the deal. They had even found a replacement part for one that I discovered was missing. This was the most pleasant car buying experience of my life. Very satisfied! Recommended.
Extremely rude! The salesman didn't care that I was interested in purchasing a vehicle at all, he turned down my offer(in a rude manner might I add) and never bothered
to counter or see how he could help me. I considered contacting the manager but just decided to take my money
elsewhere!
Mar 20, 2017
Response from current dealership:
Hello Lauren
My name is Alex and I work at Crossroad Motors. I am sorry to hear about your poor experience with one of our sales people. Not sure who you talked to, but is there anything that we can try and help with to remedy your previous experience ? We look forward to hearing from you ! I will say that we rarely have unhappy customers, and we would like to try and help fix this if we can.
Alex
Crossroad Motors
618 345 7210
My name is Alex and I work at Crossroad Motors. I am sorry to hear about your poor experience with one of our sales people. Not sure who you talked to, but is there anything that we can try and help with to remedy your previous experience ? We look forward to hearing from you ! I will say that we rarely have unhappy customers, and we would like to try and help fix this if we can.
Alex
Crossroad Motors
618 345 7210
Feb 16, 2017
Very good
Oct 1, 2016
Great experience... Alex was great to work with... No pressure...
Sep 11, 2016
Dealer was fine but we found a different vehicle so we only had the initial
email response from this dealer which was good.
May 2, 2016
Great response time and easy to work with. Willing to discuss details over the phone until I could get to the dealership.
Mar 25, 2016
They have a nice inventory of
vehicles and are willing to
work with you.
Feb 9, 2016
Worse service in the world. The guy
wasnt helpful at all. Big guy with a bald
head. He was rushing,I think thid was
the worse service Ive ever dealt with in
my life.
Feb 3, 2016
Great experience! Bought this
vehicle. Jim was low pressure,
knowledgable and willing to deal.
Will always start my search here
for our next vehicle!
Mar 31, 2014
The staff was a very pleasent and
helpful and I got an amazing deal
on the pickup I traded for. Overall
it was a better experience than
you'd find at any other dealer
Aug 27, 2013
Never responded to my email on here. I had to call for a price. Started with an outrageously high price for the car I was looking at but came down a considerable amount and offered what I thought was a fair price. Stereotypical car dealership. When negotiating you get the "let me go to talk to my manager" line quite often. The best way to get them to come down in price get out of your chair and start to walk out. That is where I had the most success getting them to drop their price.