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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Amanda
Jan 18, 2026
They contacted me fast and kept me in the loop about the car.
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Sep 13, 2025
I didn't end up buying from them, but they were lovely to deal with, transparent on pricing, and even put the car I was interested in on a lift and sent a video so I could see it in more detail than the listing photos offered.
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Sep 5, 2025
Easy car buying experience Alyssa was amazing to work with.
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May 2, 2025
Very prompt
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Judi
Mar 11, 2025
Very nice salesperson. I had already purchased a car, but this salesperson was very nice. Would refer him
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Dec 25, 2024
Sales were on top of it only thing didn't like not calling me back guess wasn't approved but could have somebody call.
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Tee
Sep 21, 2024
Quick response, great customer service!
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Rhonda
Aug 31, 2024
Great experience!!!! My salesman John Wayne is an awesome salesman!!!
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Nov 22, 2023
Honest, professional, great service and the shortest time spent buying a car. Highly recommend Cronin Ford North
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Nov 21, 2023
Roman was amazing . Would buy again from them anytime .
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Nov 16, 2023
They have been very helpful. It is just a difficult time to find, like, and buy a sedan right now
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Jimmy
Jul 17, 2023
The guy I spoke to first was nice and then someone else got in the middle and then when I called the guy I spoke to first they would tell me he wasn't there. and then someone called I told them who i spoke to and he says I have been assigned to you. Like i have No option I have to talk with him.
2 of 2 people found this review helpful.
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Heath
Dec 26, 2022
This is the worst dealer I have ever dealt with. The dealership said that they had a car that I was asking about and I traveled 2 hrs. to see it. The sales manager said they sold it 2 days prior. They said to find another one on there lot and than when I did they said it was $6000 dollars with added fees. I would never refer anyone to them
3 of 3 people found this review helpful.
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20
Aug 28, 2021
Fast response
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till
May 2, 2020
responded and continue too !!!
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Wont be back
Jun 17, 2019
The salesman was very nice, but the vehicle itself was very overpriced. The vehicle didn't get a very good used car inspection when brought in. Sunroof didn't work, tires were over inflated or had bad sensors, and the key fob didn't work. Again, the salesman was nice but the manager and service department are questionable.
5 of 5 people found this review helpful.
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Jun 20, 2019
Response from current dealership:
Unfortunately we do not have your name, and are not aware of the vehicle you are writing about. It does not appear that you purchased the vehicle. If you contact Willie Avery, Sales Manager, we can look into your concerns and address them. Thank you.
Larry
May 20, 2019
Very professional staff
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Apr 12, 2019
Very professional and helpful
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Feb 27, 2019
Follows up greatly.
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Jul 31, 2018
Response was very quick. Never seemed pushy. Unfortunately for me the truck was sold before i could make it to the lot to see it.
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Aug 8, 2017
Sales manager.... Way to pushy about a rusted out truck.. Tried to oversell even after we said no thank you... No give on price.. Sales person... Very friendly but made promises the dealership wouldn't back up..
9 of 9 people found this review helpful.
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Mar 3, 2017
Friendly, trotted to find a good solution for my needs
0 of 1 people found this review helpful.
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Robert
Jun 5, 2016
The experience with Middletown for was deceiving. We bought our car and the sales rep told us that if anything was wrong they would fix with the understanding that their mechanics had looked over the car. Alternator started having issues. We called them they told us to take it to a Chevy dealer so we did, thinking they would take care of it since the warning light came on only 3 days after purchase and less than 100 miles driven off the lot. Needless to say this would be a five star rating if they would have paid but they refused saying that it wasn't under warranty. The sales rep made it told us we had a month or 1000 miles whatever came first. This is not the case and I will never send anyone to this place. This was my first car purchase so I am sure there are things that I could have done differently however it's just a shame that a certified dealer would pull a fast one over on me and my family knowing we were going to take it on a trip and knowing that we have a two year old. Make sure you get everything in writing at this place because they will lie right to your face
16 of 16 people found this review helpful.
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Bob
May 29, 2016
inaccurately described vehicle as an adrenalin. It is not
6 of 6 people found this review helpful.
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Paul
Apr 9, 2016
Nice people, helpful.
2 of 3 people found this review helpful.
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Adam
Mar 13, 2016
Didn't buy a car but was quick with response and helpful with all my questions.
2 of 3 people found this review helpful.
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Jon
Sep 24, 2015
Dealer explained the vehicle I was interested in was not available for sale. Over the next 3 days I received 2 emails and 2 phone calls from the internet department asking me when I wanted to see the vehicle. Definitely not in tune with what's going on internally.
5 of 5 people found this review helpful.
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richard
Aug 28, 2015
It has been 22 days and I am still waiting on my tital
6 of 6 people found this review helpful.
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gary
Jan 19, 2015
Kenny ODell was great and we got the best deal possible. If I lived closer to Middletown Ford I would buy all my cars their.
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sam
Mar 8, 2014
It was okay.
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JO
Aug 16, 2013
They called, but I wasn't interested as the car was from out of state.
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Rick
Mar 17, 2013
Had a great experience. Friendly and professional staff. Rex in particular was very helpful.
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nick
Dec 2, 2012
good
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