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By Appointment Only
Crew Auto Sales
About Us
The Crew Autos is where Quality, Value, and Excellence meet for an outstanding Pre-Owned Automobile Purchasing and Ownership Experience. We consistently provide clients with top-notch service, high-quality products, useful knowledge and peace of mind. We eliminate the hassle that our clients have to go through to find Quality Pre-Owned Automobiles, we have fine-tuned the process of searching, comparing, inspecting, deciding and purchasing. With our excellent deals, great financing options, and high-levels of customer service, making a decision to do business with us will become tradition. https://thecrewautos.com/newandusedcars?clearall=1
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Today 10:00 AM - 6:00 PM (Closed now)
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820 McFarland Parkway
Alpharetta, GA 30004
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Dealer Reviews
All reviews are verified visits to the dealer. –
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This company delivered an inoperable vehicle that was not safe to drive on the road. They were in constant communication until every dollar was paid, then took 5 working days to deliver the car. The car arrived with 4 flat tires and broken suspension.
They assured me I had 7 days to review and keep or reject the car during that time. I’ve contacted them vis text as most of out communication was in that format.
That have not responded at all. The car was priced at $11k and will take around $6k to repair it to good condition.
Jan 20, 2026
to far away could not make it at this sign thanks
Aug 31, 2025
I drove 2 hours and arrived with an appointment set up from days ago indicating that the car ready and that I could test drive it. On arrival the car was not there and a part had been ordered, the guy said someone was in the process of buying and he’d update me when the car was ready. Poor communication
Jul 26, 2025
Great experience. Owner and staff went out of their way to provide excellent customer service.
Sep 11, 2024
From start to finish, Crews Auto Sales has worked with me and made sure this whole process was a smooth as possible. They could have easily been an auto dealership that would have the mindset of just trying to make a sale and meet their quotas but they were willing to level with me and show that they are a genuine family owned used car dealership that wants to make sure you get the best vehicle just for you. I definitely would recommend them if you plan to buy a vehicle!
They would not give me a warranty and didn’t want to accept accountability for anything. As soon as I left off the lot, the truck started smoking and I smelled a burning smell. I called them twice and was told I would get a call back when they got to the office and I never received one. The next day I went to get a diagnostic at Midas and the mechanic said there wasn’t a drop of oil in the truck and I had to get a wheel alignment. The next week, the truck started stalling and I have to get a fuel pump and spark plugs.
Show older dealer reviews 66
Sep 23, 2023
On 9/11/23 I purchased a 2010 Chevy Aveo from Andre. On the way home to Dahlonega I
noticed the speedometer was not working and there was a horrible wobble in the front. I
stopped at Discount Tire and they found my front passenger tire was shredded, I was told I
was very lucky it didn't explode, it would've flipped the car and either created massive bodily
injuries or death. Went back to Crew Autos so they could replace the speedometer, I showed
Andre the tire and he said that I had done that. On my way home my car stopped running, I
had lights, radio and the new speedometer part lit up, but I had no ignition or engine turn over.
Daniel, the mechanic manager, contacted me and, as of yesterday (9/22/23) had a tow truck
pick up my car and brought back so he could fix what is wrong and put 2 new tires on it. IF you
buy a car from them deal with Daniel ONLY!! He is the only honest/honorable person at this
lot.
Pictures don't tell the whole story. This truck looked great in the pictures but once I saw it in person my mind changed instantly! They just spray painted over rust all over the frame and wheels. The inside was disgusting! It smelled like a wet ashtray and just felt nasty. They just acted like it was no big deal and continued to try to get me to buy it. Borderline scam artists!
May 3, 2022
Very responsive to our inquiry, lots of inventory. Everyone on the lot was helpful and easy to talk to. Car we wanted to see was available and we did test drive. Was not the car for us but we would recommend dealer.
This business is seeking to SCAM customers. This
car transmission is going outâ¦..it doesnât change
gears while driving. The workers claim a mechanic
check their vehicles but there is no track record to
show. They make false promises to fix vehicles while
lying that nothing is wrong with their vehicles. All
their vehicles are bad. DO NOT WASTE YOUR TIME
OR MONEY
Nov 2, 2021
Had a great experience with the company. They are awesome.
They were friendly, no sale pressure, test the car that i was interested the only issue it was
a v4 and i am looking for a v6.
Jul 13, 2021
Response from current dealership:
Thank you, The Crew Auto Management
Jul 13, 2021
Response from current dealership:
Thank you, The Crew Auto Management
May 23, 2021
The dealer was nice and professional. The product I viewed was not quite what I was looking for.
Jul 13, 2021
Response from current dealership:
Thank you, The Crew Auto Management
Jul 13, 2021
Response from current dealership:
Thank you, The Crew Auto Management
My overall experience was great! They owner greeted me when I first arrived and ask me how was my drive. They listened to my concerns and acted on them. I will go back if ever in need. The car was amazing and my son REALLY love it!!!!!
I was asked to confirm my appointment. They are very professional and courteous.
Jul 13, 2021
Response from current dealership:
Thank you, The Crew Auto Management
Dec 28, 2020
Nice dealer. They didnt have the car prepped that I was looking at which is a bummer so be prepared. they did agree to work on the things I saw that other dealers would have done to prep.
Sep 1, 2020
Awesome Customer Service . Dependable Cars
Jun 30, 2020
Very good experience positive energy very helpful and understanding lots of knowledge on cars
Jun 3, 2020
My parter and I were impressed by the courtesy and listening ear we received from Crew Auto Staff, when we called on the phone, when we wrote them, and when we visited the site of the dealership.
We were impressed when they patiently explained each car's reliability and performance.
I will be their lifelong customer. I must refer my professional associates to them, frequently.
Feb 14, 2020
Donny is an excellent car salesman. This is my 2nd time buying a car from him and every time the experience has been amazing. He is very knowledgeable and gets me the best deal!
Feb 11, 2020
Everyone here was awesome to deal with. Car well represented, easy process, done deal in no time! Added a great car to the family and would definitely do business here again. Thanks for a pleasant buying experience!
I will recommend this dealership based on good
communication and willingness to help in whatever way
they can.
Jan 20, 2020
Response from current dealership:
We do apologize the van you came on was just traded in to us the day before. I offered to have it fixed and keep the price the same we do our best to do right by all of our customers ! I am deeply sorry again Give me a call ill do my best to off set the $300 you spent for travels
Jan 2, 2020
Juan and Jessy treated us extremely well. Very courteous young men. I would highly recommend them to anyone interested in purchasing a used vehicle.
Dec 1, 2019
Great dealer, knowledgeable employees. Very accommodating, worked with my budget. Not a high pressure sales type of place.
Best Dealership Ever!!!!! Extremely Professional NO PRESSURE AT ALL. They treat you like friends and are very transparent on the service. I had a very smooth transaction. Need a Class A Sales Man? Ask for JuanPa, he was great very attentive and honest with me. He even open up the dealership to show me like 5 different cars and NEVER force me to give up my info or anything related. Cars are in great shape and doing business was a pleasure in here. They will see me again! After long long weeks of searching for a car, they help me out with the value, fee, taxes and everything.
They have from luxury to high-quality decommission police cars. Come and visit them and have the best service one small dealership that quality and service is their 1st priority.
Oct 23, 2018
Great
Oct 22, 2018
The people that contacted me were very kind and very sincere with the car. I felt really comfortable. The best thing is that they had many good cars so I had the option to test drive all the ones I Liked! Great! I’m really satisfied with Crew Autoss
Thank you very much for being so honest with me and giving me an excellent service. I really appreciate when people don´t try to take
advantage of the other people and are just straight forward with what they say... specially in business! Thank you very much to all the team
because they were very cool with me!
Oct 14, 2018
Contacted by a salesperson who tells me all problems with the car has been fixed. I drive
two hours to look at the car and it looks nothing like the picture. Inside driver's door has
fabric hanging and ripped, and the car doesn't look at all like "excellent condition" per
salesperson. Was also told the transmission was fixed on the car which was also untrue.
Best part was driving back home after a wasted trip in hurricane Michael. I wouldn't and
won't have anything to do with this business again.
It’s tricky to rate this dealer without rating the vehicle. On the one hand, William is terrific: he responded quickly and politely, provided a free CarFax, and let me take the Jeep to my mechanic. There were several obvious broken parts such as the antenna, the side mirror, and interior door handles, which they said they would fix, but the car looked great. On the other hand, the car has 10,000 more miles on the odometer than advertised, and my mechanic said repairs needed to pass emissions and drive safely would more than double the cost. The mechanic said “junk yard parts” were plentiful inside, as were uncleared computer codes, and I might have to replace the transmission in the not so distany future. Yet the vehicle drove quite well. William offered to have their shop fix the issues I was most concerned about. His attitude was exemplary, but I sadly walked away due to the unknowns - the 10,000 miles unaccounted for on the CarFax and potential for more expensive future repairs.
Sep 18, 2018
The "contact" was unresponsive. In my e-mail, I asked a specific question. The e-mail response/"contact" was generic. When I replied to the e-mail and repeated my question, I got NO RESPONSE.
Sep 21, 2018
Response from current dealership:
Jon! This is so sad to listen. We are really into customer service so it makes no sense to me why we didn't respond. Give us another opportunity; can we contact you back? This never happens to us! :)
I had an appointment to see the car, and they did not notify me that they already sold the car.
Jan 16, 2018
Response from current dealership:
We apologized we also offered to buy the same make and model and sell it to you at the same price we advertised it for. We are here to provide options even when is our fault we did not communicate to you in time that the car was sold prior to your arrival. To view our new inventory please go to www.thecrewautosale.com
Dec 15, 2017
very good
Called and talk to them about our trade in. Gave them our vehicle's id# and they NEVER called us back. It's ok. We found something BETTER!
Sep 24, 2017
Response from current dealership:
We are very sorry about this inconvenience we will try our best to improve ourselves thank you for letting us now...
Sep 13, 2017
This was an unbelievable easy transaction. Oscar was very informative and
patient with all the questions we had about all of the vehicles we looked at
on the lot. Highly professional and not overly pushy. My son was very
happy with the car he purchased. So far so good. Thanks Oscar
Sep 2, 2017
Good
